This hotel has the basic essentials: a clean bed, a clean bathroom, and a clean kitchenette. The…read morerooms are spacious and great for families. The hotel is old; the latest updates seemed like they were from 10-20 years ago. If you stand near the window, you can feel cold air seeping through the cracks (1 star off). The staff is friendly, but no one brings up anything if you need anything. I got a paper cut and needed a Band-Aid, and was told to go down to the front desk to get it myself. I guess it was a good thing that I did not have a more severe injury? I am not a prima donna, so that was fine. Cleaning crew turns down the thermostat to 64F after servicing your room. I guess they don't know that the windows are seeping cold air and guests want the thermostat up. They really should not be adjusting the room temperature during cleaning though. If you are looking for a no-frills hotel in the area, this is a good choice.

Hyatt House Parsippany was the best place we could have chosen to have our wedding Hotel Room…read moreBlock. We worked primarily with KeriAnn to help coordinate for the weekend of our wedding and she was so thorough and detail oriented. She was incredibly communicative and made sure we went through all the nuances of our wedding weekend with a fine toothed comb. The rooms themselves were beautiful, clean, modern & spacious. We used Gathering Room 1 & 2 the day of the wedding for myself & the bridal party to get ready in with the hair and makeup artists which was more than enough space to accommodate everyone. We were able to access the space early in the morning and the hotel even provided a complimentary hotel room next door for us to use to store our stuff, use the restroom and take photos in. The staff was great about passing out hotel room bags to our guests, putting together signage for our shuttle, and trying their best to accommodate early check-ins when they could. We opted to have an after party and were able to keep the bar open that was private for just our guests which was the best way to end the night with our family & friends. Raj was an incredibly attentive & friendly bartender. We had nothing but a positive experience here and will continue to recommend it to other couples who may be looking for a room block for their wedding weekends!

1-Star Review for Hampton Inn & Suites, Parsippany, NJ…read more We had a shocking and deeply upsetting experience at this hotel with our two kids -- one of whom is autistic. We had stayed here just two days earlier with no issues, but this time, a rude and unprofessional front desk woman unfairly accused us of causing a problem simply because our autistic child didn't have shoes on at check-in. Instead of showing any understanding or compassion, she escalated the situation by calling the police on us -- even though we did absolutely nothing wrong. To make things worse, she contacted corporate, and without investigating or even listening to our side, corporate backed her actions and refused to let us check into the room we had already paid for. This entire experience was humiliating, discriminatory, and traumatic for our child. Families with special needs deserve compassion -- not judgment and false accusations. Hampton Inn corporate should be ashamed for how this was handled. If you value decency, empathy, and respect, stay far away from this hotel.

Absolutely not. I have stayed at this property before and it was fine. Nothing to write home about…read morebut again no major issues to report until today. I made a reservation as I always do on the Hilton app. The app notified me I was able to check in and select a room which I went ahead and did as I have in the past. Today I get a voicemail from the property asking to call them back. When I called them back I got an earful from the front desk woman because apparently I wasn't allowed to check in and select a room despite the app allowing me to do so. I explained to her that the app allowed me to and that I always do that and have done so in the past at this same property. She proceeds to in so many words call me a liar and say it isn't possible when again it absolutely is. The entire interaction was so off putting and uncomfortable. She made me feel uncomfortable even coming in for the stay. I late cancelled my reservation after calling the Hilton 800 number and upon them contacting the property to cancel the reservation the same woman proceeds to tell the corporate customer service agent that "that isn't how the interaction went down". I told the agent I'm uncomfortable and I absolutely refuse to stay there. I booked another room at another Hilton property, checked in, and got my digital key in all of 5 minutes total. If there's a disconnect between Hilton and their apps check in policies and the individual property that shouldn't be put on the customer. Felt like I was in the principals office getting an earful for checking in on the app. Do better. It's disturbing to have this level of crap customer service.

We learned a few years ago that if we are going to Parsippany for a convention at "the castle", you…read morestay at the castle. This, for the convenience alone, is the best bet when attending Dark Force Fest. Convenience is really the only positive... but it's a big one for me. That being said, the walls are thin, the toilet ran loudly the whole 2 days we were there, the tub was hard to turn off so it wasn't dripping, the AC didn't work great.

I wish I could give this place zero stars. For over $200 per night, the experience was extremely…read moredisappointing. The room felt old, smelled old, and the interior badly needs renovation. The shower was broken/leaking, the toilet had issues, and the room was noisy, making it hard to relax or sleep. The coffee machine also looked dirty, and the coffee itself was terrible. The staff were generally okay, but even getting the daily bottled water was unnecessarily difficult. We had to ask multiple times while they checked whether they had already given it to us. One time they refused to give us because it was 'not time yet.' Since checkout time normally marks the end of a hotel day, I assumed we were still within that day of our stay by a few minutes. For a hotel charging over $200 per night, this felt unnecessarily petty over a couple of bottles of water. Housekeeping also knocked on our door around 8 a.m. while we were still in bed, just to ask whether we wanted housekeeping that day. That should be handled in a less disruptive way. Overall, the hotel looks old, smells old, and feels poorly maintained. I feel like even a Super 8 or Motel 6 would have provided a better experience. I would not recommend this place unless it is fully renovated and the service standards improve.

Note: This rating would be lower but Hilton support came through for our group and made the…read moresituation right. It took about one month to resolve everything, however. The Embassy Suites by Hilton Parsippany has serious heating/cooling problems and you need to be aware of that before booking here. Came here for an event and left with one of the worst hotel experiences I've ever had. Embassy Suites by Hilton Parsippany is easy to access and has plenty of parking, but you do have to pay for parking. I want to say this before I go further, the hotel staff were not really the problem here, it's the whole property as the building and rooms are out of date. Check-in went badly, as while they did have my reservation, they could not check me in even with downloading the app. Corporate helpdesk even had problems when the employees called about my reservation. Basically, my reservation had to be deleted and remade, and this whole process from start to finish took around an hour, and it was frustrating. The interior of this hotel is iconic. The atrium is full of trees, plants, fountains, and stone walkways. It is very visually appealing, and I cannot stress that enough, with a large amount of natural light coming in from all the windows. This design caused one of the biggest problems of the weekend sadly, as the heating/cooling plant could not keep up with the high temperature's outside. The interior of this hotel was shockingly warm all weekend, and very much affected our event experience. On top of that, the pool was closed for renovations, so you couldn't even go for a swim to cool off. For the rooms, they were suites with a nice amount of square footage. The beds were comfortable, but the whole room looked like it had not been upgraded in roughly a decade based on the wear and tear and what TVs are provided. Room did come with a larger mini-fridge and microwave. Because of the oppressive heat outside, our rooms heating/cooling basically did not work all weekend, making it uncomfortable. The bathroom due to its design and shower curtain could easily flood the floor. Our mini-fridge was dirty on the inside with some sort of spill I cleaned up using disinfectant I brought along. One sink had major calcium deposit that I could not remove. It was also dark in the room unless you opened both the atrium facing and outside facing curtains. Our room was disappointing for the most part due to the heat. The complimentary breakfast was ok, with eggs, sausage, potatoes, various grains, pastries, coffee, juice, soda, and an omelet bar. Event space is somewhat limited depending on your needs, and you might have to be creative with setups. Overall, this hotel was massively disappointing and I cannot recommend staying here at the $150-$200 price point. The iconic look of the atrium is the only reason to stay here and you should otherwise avoid the Embassy Suites by Hilton Parsippany unless absolutely necessary.

What a terrible hotel. We got free drink vouchers and my wife is watching my sick kid upstairs so…read moreshe asks me to bring her up a drink and the barman very rude says I'm not allowed two drinks. I show him the adults on my reservation he doesn't care. So now for the truth: the pool is falling apart the rooms are dated and smelly and even though the hotel is in the middle of nowhere they charge for parking!!

Great experience here recently, highlighted by the absolute best pool we've ever encountered…read more Hotel is fairly new and very clean. Nice staff, easy check in, ample space, and solid free breakfast selection. But wow, this pool. This is the cleanest and warmest pool we've ever had the pleasure of using. It almost feels like you're taking a nice warm bath. We will definitely look to stay here again in the future. Note to the staff, please keep your pool just like this. It's incredible.

I'm never going back to this hotel. If I'm paying for a service through my room, it's not fair to…read morebe told I have to wait at the front desk.I have a lot of personal belongings in the room. Mrs. Katia rudely told me I had to wait at the front desk....rudely told me I had to go downstairs and wait. She tells me it's hotel policy and I've never had problems at other hotels, only at this one. I asked for extra towels and she answered me in strange English and rudely, telling me that when I used the ones I had, She told a housekeeper not to give me towels until I gave her the used ones. I should call the front desk.This woman shouldn't be working as a supervisor. She doesn't speak English and she's very rude and unpleasant. This hotel is disqualified.

Overall pleasant, but tired hotel. Would we stay again? Yes…read more We stayed here for the: -convenient-ish location (30-min drive to EWR Airport, 30 min drive to family) -nice looking gym - equipped with about 6 treadmills, a few other machines, and some free-weights, as well as complimentary waters and towels -coffee shop in the lobby -convenience shop in the lobby - appreciated the option of grabbing a late-night snack, drink, and wine from the comfort of our PJs (we grabbed some salty/cheesy snacks, a Klondike bar, and a small bottle of sauvignon blanc - yes prices are high, but worth it for the convenience) -attached restaurant - we didn't end up dining there on this visit but appreciated the option in case we needed a meal Our guest room was on the 5th floor, down an old corridor. The nearest elevator was a single elevator (not a bank of elevators), and it went out twice during our 4-day stay! Our room was spacious - felt very tired but it did have a white duvet cover, which is appreciated, and it did feel clean. Staff at the front desk didn't know the status of the elevators or what events were happening at the hotel. Strange that the hotel charges for parking. When we were there, their very large parking lot had tons of open spaces. I get an urban property charging when space is limited, but this seemed odd. Why not add it into the hotel charge? Again overall we liked the Hilton better than the other hotel nearby that we've stayed at. Our search continues for a Northern NJ hotel near to family with a solid gym. But if we stay in Parsippany again, we'll choose this over the other, more tired options.

Bought 2 Miller Lights at brand to my shock was $26! Haha....thinks must really be bad if you…read morecharge the only people there a very high $ amount to make up for your losses...they won't come back! We went to wegmans and bought a 12 pack for $18 Don't go here without a cooler

We loved this hotel. We 7 people (2 families ... 4 adults, 3 kids) stayed in two two-bedrooms…read moresuites for 3 days. The manager arranged us in two suites next to each other. The kids played in two suites interchangeably. The kids also played in the basketball court next to the breakfast area. The only thing we did not like was the breakfast. The coffee machine in the breakfast area broke in the first morning. The hot water machine in the breakfast area broke in the second morning.

Great hotel !! But when I got there they had a sign present ... a charge of $250 for incidentals…read moreplus $5 for parking which I wasn't aware of on Travelocity... very steep for a deposit

Nice and comfortable hotel, a great spot to do conference seminar, I came here for my Rotary MNE…read morePELS (Mid-Northeast President Elect Learning Seminar). The room are pretty big and comfortable and super clean. The conference room are pretty big and meeting room are good. I attended a private dinner in one of the main conference rooms were attentive and the food was yummy, I also attend different meeting rooms at the layout was good. The staff were very attentive super kind, I was pleased with the service and their professional. You also can find a good bar and restaurant inside of the hotel

This was just ok. There was nothing that stood out from the property or the people but I'll get to…read morethat later. I got here on Wednesday and checked in late in the afternoon. The people at the desk weren't the friendliest. In fact, they seemed less than enthused about me being there. Once the check-in process was complete, I went up to my room. It seemed nice at first, but upon entry it felt like a sauna! I went out and got dinner and figured fit just needed time to cool down since it was much hotter than usual. After coming back, I noticed the temperature hadn't changed. I alerted the desk upon on my way to work out to let them know. When I got done from working out, I noticed it still hadn't changed so I asked them again and then sent someone up. He deconstructed the unit and gave me the "VIP" temperature, which unlocks it to go past 65. He said he put it at 60 and said it'll cool down in 10 mins. Now, while he was giving his spiel, he specifically said something about the hot water being off. I asked if that meant I wouldn't have hot water for my shower and he said no because they were separate units. I beg to differ. Once he left, I hopped in the shower and surprise surprise, no hot water. It wasn't even lukewarm. Not to mention, it never cooled down and I woke up sweating. I alerted them in the morning what went on and asked if I could switch rooms. The attendant said she'd award me 5,000 points for my trouble and gave me a new room. The first thing I did was check the shower to make sure the water was hot, and it was. I noticed the air felt the same as it did in my other room so I let them know on my way to breakfast. I came back and saw it hadn't changed. I told them again on my way to workout. Came back and same thing. When I went back, the attendant said the repairman closed out the ticket but she could send him back. The man came back to the room and you could tell he was pissed to be there. His tone was dismissive and after explaining what happened he said, "we fixed everything. You need to sit here for a while and you'll see." Oh ok, pal. I guess I'm a child now. I said thanks and he left. While the new room eventually got cooler, it was the principal and tone behind the matter. I wouldn't be raising a fuss if there wasn't merit behind my concern. If you're ok with mediocre service, this is the hotel for you. I won't be back. Update: 3/19/2026- I never got the points that they said they'd give me.

I'm a business traveler and I stayed at a lot of different hotels. This place is clean, nicely…read moreappointed hotel rooms with fast WiFi and an easy to use TV with cable channels, no obnoxious smart tv. Plenty of parking and safe. Right off route 46. Liquor store across the highway. What sets this hotel apart is the Calandras Mediterranean restaurant. It's fantastic and a big step up from the average hotel fare. I enjoyed my stay, and the complimentary breakfast was very nice, with waffles, oatmeal, omelettes, cereal, bagels, muffins, fruit, etc. Nice outdoor lounge space at hotel too.

Comfy hotel that successfully hosted 7 wedding parties the week we were there. Rooms were nice and…read morethey passed my test of having sink and shower drains that worked. The kitchen staff worked hard to keep fresh free breakfast flowing, and the bar staff were friendly and fast with drink orders.