Hotel was clean, stylish and convenient. My stars are more so based on the service of the staff. My requests via the Mariott app were ignored and the staff were unprofessional. On the morning of check out the cleaning crew entered my room before I even checked out simply because they watched me walked downstairs. If you're staying in one room with a family the bathroom layout is open with glass showers meaning no privacy. read more

Aloft by Marriott Secaucus Meadowlands - Hotels Near Me - Secaucus, New Jersey

This hotel is probably in my top 10. Love the decor, that is what caught my attention. The idea to have a far & pool table in the hotel lobby is awesome. All hotels should have something like that. There was ample seating in the lobby area to just relax. There was a convenience store next to the entrance. Breakfast is not complimentary and there is no microwaves in rooms. Room was clean. Loved the automatic blockout shades. There is a refrigerator, safe, coffee maker, steamer. Location is perfect, near several restaurants and a Walmart. Do yourself a favor an stay here when visiting NJ or NY read more

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I highly recommend this hotel if you are looking for a place to stay near the American Dream or a resting spot near NYC. I was calling around to different places because my cat was coming along for my road trip. I was quoted insane prices and was relieved when I found a place that didn't charge extra. We checked in around midnight and had a room facing the highway. I was a little nervous about the noise but we didn't hear a thing outside. Having a cat, I'm very anxious about whether or not the rooms are clean enough because I didn't want my cat eating something toxic. The room was spotless and my cat had a fun time going between the bathroom area and bedroom. Overall, it was a clean and comfortable stay. read more

This hotel has a bit of a trendy vibe. Not as fancy as a W but it has fun, modern decor. My room had a striped rainbow rug for example. It was clean and had a very spacious bathroom, so no complaints. The hotel is walking distance from several buses that take you into NYC in 35 minutes to an hour depending on traffic. It's near a lot of fast food and chain restaurants. Red Robin is in the same lot and Outback Steakhouse is across the street. Several others are within blocks. There is a bar in the lobby and they offer room service. read more

Had a pleasant one night stay. The hotel itself is easily accessible and the rooms have a fresh and open layout. The rooms are small and there is very little space to unpack clothing. There's an exposed hanging rack but no real closet. The whole room is a loft set up with no closed separation between the shower and bedroom, didn't bother me. I wouldn't recommend this hotel for an extended trip or if you have kids. The staff were very personable. read more

Me and my lady spent Valentine's Day weekend at Aloft and the vibe was perfect. The entire hotel has a very modern design. The pool table and the bar in the lobby kept us busy. The staff was extremely polite and inspired us to return. read more

Aloft by Marriott Secaucus Meadowlands - Valentine's Day - Hotels Near Me - Secaucus, New Jersey

Great Location, Well maintained and very clean and cozy. The staff and Manager were very very friendly and professional. Would definitely recommend this location. Happy Travels! read more

04/26/23 Place was great. Clean and quiet. However, I left at 4AM to complete the work I am here for. I get back at 10:40AM to find out they checked me out and gave my room to someone else already. I never checked out and had both of my keys with me. I was told check out was 12PM originally. And the front desk won't accommodate me without paying for another day! With how expensive everything is here in the NY area, it left me in a pretty sticky situation. Won't be coming back to this location. read more

Extremely noisy rooms on the freeway side of the hotel. Impossible to sleep and the hotel is totally uncooperative about a room change even for their highest tier customers. Do not consider this hotel if you hope to get a good nights sleep. read more

I have no idea why this hotel would be reviewed better than the nearby courtyard or the residence Inn. If you get a room near the highway side of the hotel my guess is you will get very little sleep... by the way, don't think that a high Marriott loyalty level will protect you, as the desk told me they give priority to pre-booked group airline reservations. Hate this place honestly. read more

I went for a night on business. The room was very nice as it is a brand new hotel and very practical. The personnel was very pleasant but what a horrible breakfast! Pretty disgusting even as it is free. They should not serve that kind of garbage. I hope this will take the attention of the managers to cancel that ridiculous breakfast. read more

Great trendy hotel with comfortable beds, views of NYC, free coffee, events in lobby on weekends. I love the set up of the room with giant picture windows overlooking the American Dream mall , Giants stadium and NyC read more

Went for a mini vacation to go in the pool. I was impressed with the layout of the lobby it's super fun and casual. The pool is fun! And we liked the room with the view as well. Management and staff are super friendly and great at their jobs! Highly recommend and will be back! read more

I'm Ambassador Marriott guest and I would NOT recommend this hotel whatsoever. Rooms NOT properly clean. Hand soap not provided in room. Toilet paper half torn. Refrig didn't work. Decor is cheap cheap cheap. Hairs on towels. Rough people at this hotel as constantly fighting and yelling in the halls! Had a late checkout of 4pm, and front office clerk unable to check if my key would still work at 3:45 pm so she sent one of her MX guys up with me to open my door. Incompetent completely! GM refused to speak with me today so now he is forcing me to publish reviews of this hotel on all available websites to inform other potential guest of what to expect if they stay here! read more

The hotel is esthetically pleasing. The room was very clean and modern. Check in was okay. I wish the person who was at check in was a bit more friendly and explained more about the hotel. The overall experience was good. read more

Aloft by Marriott Secaucus Meadowlands - Hotels Near Me - Secaucus, New Jersey

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Hotel staff is unprepared, rude and wanted to kick us out at midnight!?! Some of the staff are nice, but the majority is always angry, looks like they hate being there and doing anything to help. My friend and I we're staying there because a pipe burst in our building and there was a problem with the card credit the building used to pay for our stay, instead of calling the building management to clear out things during the day, the employee at the front desk called our room and demanded us to pay bcz building card wasn't working, we asked him we could figure it out next day because nobody would answer midnight, he even attempted to call the police to remove us!?!? It was Saturday 12am. No hotel has the right to remove someone in the middle of night, who's not denning to pay, as we could not get in touch with our building we ended up paying and calling the management to sort things out next day. The whole situation we've been through with the problem in our apartment, we really didn't need that sort of treatment from the hotel, unacceptable. Plus they don't clean the rooms, I stayed there couple days and nobody cleaned the room, not even one day, they said it's bcz of Covid but nobody is using mask or keeping social distance, there's utensils available but it's not in the package, the utensils are open siting on a cup in the counter downstairs, common areas has no distancing seatings, bar is open normally, so Covid is only an excuse to charge cleaning fee, but they do not clean the rooms at all. read more

Aloft by Marriott Secaucus Meadowlands - Sheet in the bed looks like it wasn't changed, they just made the bed!?!? - Hotels Near Me - Secaucus, New Jersey

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Aloft, a property by Marriott and a hidden treasure by any means in the Town in Secaucus, NJ. I stayed 1 night there. Upon check in I had forgotten to even make a booking ! But made it via the Marriott App at the front desk. And the front desk employee checked me in. The rooms are a small size but very well laid out giving plenty of space . And One employee stood out for her excellent customer service . Destiny. My partner and I were shocked at the accommodation to an emergency we had to rush to in New York City . Although every circumstance in people's life is different she handled it professionally and like a loyal Marriott Brand employee who knew how to assist to customers needs. We thank you Destiny! read more

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The birthday plan was to head to Jersey spend Saturday Evening in the hotel and head to the Legoland Discovery Center to celebrate Caleb's birthday. Despite having a reservation when we arrived we were told that the hotel had overbooked and that there were no rooms available. She and her colleague tell me that it's a first come first serve basis and it doesn't matter that we have a reservation because the hotel is allowed to sell out the rooms. (Apparently the dog show was taking place on Sunday and everyone showed up for their reservation) I'm there with two children and our bags in absolute utter shock because I've never experienced anything like this. As I'm working to find a solution,a couple approaches the registration desk and the same person pictured below proceeds to provide them with a room key. I'm livid,but calm but I approach the desk and ask how are they being provided a room when they arrived after we did. She begins elevating her voice explaining that they have a different type of reservation. Soo the first come first serve basis is not applicable here I ask. I mean I just want to clarify because a few minutes ago you turned us a way because you do not have a room. Throughout this entire interaction I was calm. I wasn't yelling or behaving in a threatening manner. I only share this detail because what happened next left me completely flabbergasted. I was approached by hotel security calmly and he said he was asked to escort me out. Are you absolutely kidding me‼ I'm not leaving because I have a reservation here and until 3 min ago this is where I planned to stay tonight. Get this ANOTHER couple walks in and guess what!!!!! Provided a room key. I ask again what is going on and asked for this young ladies name because this is not Marriott customer service. I snapped this picture because she refused to give me her name and began shouting at the top of her lungs for me to GET OUT!!!! Not only was I turned away despite having a reservation. I was treated like absolute garbage by this establishment on while with my 8 and 9 year children!!! She went in the back and never came out. Im assuming she was claiming she was afraid because of what happened next. Not sure why when she was the one yelling at me ‍ A friend helped me secure another reservation at another hotel and as I got safely in my car with the boys the Police showed up!!!! I'll wait for an answer because I'm still in absolute shock that this occurred. Pull all the hotel video footage because you would assume from this story I was behaving irately yelling or posing a threat to guests. None of the above occurred. I was behaving like a shocked mom with two kids trying to understand what was transpiring and sort new accommodations in the lobby of the hotel I was supposed to being staying in. read more

Bartender really rude and nasty. I asked a question and she acted like I was bothering her. I am staying for a week and so far all staff have been really pleasant especially housekeeping. The young lady at the bar Saturday at 5:00pm does not seem mature enough to be behind a bar. During the rest of my stay I will avoid her go to nearby bars. That bartender will make aloft lose money. read more

Stayed here Saturday night and there was a DJ playing very , very loud music in the lobby. This was so loud that is was shaking my room on the second floor. I have to be up very early in the morning to work and this was awful. After complaining to the manager she was not helpful at all and was rude. " this is what we do here at this hotel" is what she said . So it's basically screw the guests who are staying here and trying to have a restful evening ; after all why else would you be staying at a hotel ? This goes on until midnight !!! Totally disrespectful to guests ; unacceptable. The people attending this event were not even staying at the hotel anyway so this makes no sense at all to do something like this. I stay at many Aloft hotels all over the country and this is not normal. This location needs better management. read more

I have stayed in this hotel before, everything was great! But this time around was not good. I walked in around 4:30pm ( check in 4pm) rooms were not ready, they gave me one room and said the others will be ready in half hour... I booked 3 rooms. After 30 min I went downstairs and the rooms were not ready... I took me a very stern phone call and around 7:30 pm the rooms were given to me and one of them in a different floor. Then they had a dj downstairs and a party with no social distancing and people smoking weed.. the elevators, lobby and the entrance had a strong weed smell... some of the men was staring at some of the girls and asking them to go with them... very unpleasant. We wanted to have a drink at the bar and it was impossible because of the men being pushy, very uncomfortable environment. Then in the morning we order breakfast it was a group of 10 people we ok ordered food and it took sooooo long to get the food, we understand it was a big group and they supposedly had no staff and the manager was making breakfast... it took 35 min to get the first bowl of food... Then a fight outside some people started physically fighting inside and outside the lobby area, one of us called the police and the person that was making our breakfast ran outside and broke up the fight with our food still not finished... it was a horrible experience. I travel a lot I I brought all my closest friends and family and this is what we dealt with... staff was not trained properly, service was bad, waited 3:30 hours to get a room it was booked 3 weeks in advanced and the food service was poor and we was charged for poorly made food. Also the lobby night service at the bar are was uncomfortable and very disappointing when I told everyone how great was this place. They lost a loyal customer. read more

I stayed here last week and had a horrible experience with people partying and dogs barking in the room adjacent to mine. As an animal lover I understand wanting to take your pet with you, however if your animal barks at all hours of the night, I have a problem. As I had already booked a repeat trip prior to my first stay, I decided to give them a second chance. Upon checking in I requested that, as a large hotel would it be possible to not be placed next to someone with a dog as I am up at 4:30 am for work. Adrianna placed me on the 7th floor where she said there would be no dogs. Much to my chagrin, a barking dog woke me up 4 hours before I had to leave for work. I called the front desk which was NO help. I decided to check out early and not stay for my prepaid 2 nights. The staff is unhelpful with loud and obnoxious guest having parties. Apparently they pride themselves on being "hip" aka the party hotel. This is not a place you would get a decent nights sleep, it is not what I would consider a hotel but party central. The staff was exceptionally unhelpful and someplace not worth the Marriott name. Not worth staying here if you actually want some rest. People yelling in the hall at all hours........ Not to mention the broken fridge last week that leaked water all over the floor, no soap or shampoo in the shower dispenser. I can live with almost anything but a loud, obnoxious and noisy hotel is the worst read more

Very Clean. Very chic. Very lively! This hotel is absolutely amazing. I really needed a place to relax with totally different scenery. The front desk staff was great. I love the vibe of this hotel. This is the best hotel in Secaucus. read more