This is a beautiful hotel. I haven't been here in years, it seems like it is a lot more polished…read morethan it used to be. The front desk was helpful and friendly. The room was clean and comfortable and I loved the decor. Breakfast at Bernie's was delicious and the one server was so nice. It took forever, I think they were a bit understaffed. The only bump in the road: We were charged for a meal at their restaurant, Ten. We never ate there. It took many, many...many phone calls to correct this mistake.

After driving 14 hours and trying to ck in on a reservation that we had, we asked if we could keep…read moreour cat in its carrying case in the room! We were promptly refused and the clerk at the front desk was very condescending! They lack customer service skills. I would not recommend them due to their attitude and lack of customer service. We then wanted to cancel our reservation and they said they could not help us with that that we had to go through a third-party. It was a nightmare at 11 o'clock at night for some tired travelers.

This hotel is situated downtown, adjacent to the Billings Clinic and Saint Vincent Regional…read moreHospital. Overall, it's a good hotel, but the interior is starting to show its age. In particular, some of the rooms have a fair amount of stains and worn-down furniture. The breakfast used to be better, but it is still good. The front desk staff is friendly and helpful.

Very nice staff here and a clean room and overall clean hotel. The room was large and had a kitchen…read moreand little living room area. We loved it!

We stayed at the Boothill 3 years ago and again last week. I am not sure who owns it, but despite…read morethe generic decor and standard amenities, they manage to provide a friendly and comfortable anti corporate vibe. The prices seem a little high but we're in line with other similar lodging in Billings; curiously, we paid more here than anywhere else on our 6 day road trip from Ohio to Olympia, WA. The provided hot and cold breakfast is above average and definitely a time and money saver when you're on the move. WARNING: when booking a room, make sure you are interacting with the hotel itself. I was booking from my phone on the rod and realized I was talking to a third party chat bot. Sounds just like a nice middle aged woman with a down home folksy Southern accent. "She" gave me a good rate but charged me a $20 reservation fee without notifying me. I disputed the charge with my credit card company and had it removed.

Great room, wonderful place to stay before a concert or flight out of Billings airport shuttle…read moredrivers did a wonderful job.

Nice and clean with a decent breakfast. No longer just cereal and juice! They provide fresh fluffy…read moreeggs, sausage, toast (white, bagel and English muffin), juices, coffee and hot water for tea. Parking feels safe and secure and in a well lit property. The fitness center is very small and minimal. It was stuffy in there when one person was working out in there when I arrived. I needed another fan and free weights would be good but I don't think there was any room for that or to stretch out. They have a running machine, a pulley type machine and a recumbant type bicycle. They also have filtered water too! Oh and cleaning wipes for the equipment. The hotel is located in a industrial area so it wasn't pretty but it will do.

Bedroom and bathroom were clean. Bed and pillows are comfortable, we have a good night sleep…read more Pool was excellent. We enjoyed staying here.

We checked into room 230 for one night. There is a pool, laundry facilities, fitness center,…read morerestaurant and a buffet breakfast is served from 6:00 until 1030. Our room has two queen beds, a refrigerator, microwave and Keurig coffee pot. Our room didn't have much of a view and it looked a bit worn as did our furniture and linens. However, the air conditioning went worked well. The beds were comfortable, and the room was quiet. The breakfast buffet had a selection of fruits, juices, breads, cereals, three types of pork, eggs, potatoes... There were two women that kept tables cleared and the buffet replenished

After a long day of flying five to six hours in the air we landed in Billings and checked into the…read moreHilton Garden Inn. We arrived around 9:45-9:50 pm, just before the kitchen closed at 10. Abby, our waitress, could not have been more welcoming. She got us seated right away, recommended the fries (which were incredible), and made sure we had everything we needed even as the kitchen was winding down. Special thanks to Chef Joe, who deserves a big compliment for putting together such fantastic food at the very end of service. The wings were amazing, the burger was excellent, and the fries were so good that I actually finished them, which I almost never do. That says a lot. The atmosphere was fantastic lively but not overwhelming, with a party still going on since the bar stays open until 11. I haven't even seen the room yet, and I already love this place. Between the service, the food, and the energy, this stop turned into one of the highlights of the trip. Abby and Chef Joe both deserve a shout-out for making it happen.

I come to Billings for "work" once a year...I've stayed here two years in row, and very satisfied!…read more Not sure what the costs are as my work paid for it, but I assume $150-200 night? PROS: -Friendly, attentive staff all around -Clean, modern, large rooms and bathrooms. -Fridge, Large TV, Coffee Machine. -Comfy Beds -Central location, walking distance to bars, restaurants, shops and more. -Breakfast buffet has nice selection of foods including eggs, bacon, sausage, pancakes, grits, french toast, fruits, cereals, and more. -You can get an entire bottle of wine for $22 in the lounge...YES PLEASE! CONS: -Might be expensive on popular weekends.

the hotel was so loud. you can hear the tv on both sides of the walls. the bathroom…read morewas dirty include. brown sticky substance on the light switch. I stepped on a used contact that became stuck to my foot. there are no fans in the bathroom, even coughing can be heard as if someone is next to you. stay at the northern it 1000 times cleaner and better with better parking.

Stayed here for work for a few nights, so it was free for me. But for $100/night, this is a great…read moreplace to stay! Its a Best Western, so its reliable PROS: -Big spacious clean room -Newer comfy beds -Fridge -Free Parking -Nice Breakfast included at Stella's Bakery -Great location walking distance to all downtown restaurants, shops, bars CONS: -No microwave, but there is one in the lobby.

Expensive but well worth it.Excellent breakfast,pool,room very nice,staff great.Beautiful…read moreflowers,too notch breakfast.

This La Quinta seems to be newly built in a developing area - the place was super clean, had all…read morethe new vibes, and had a modern feel. The staff were accommodating in finding us a room on a higher floor, away from the elevators - our room was bright, airy, and clean! Staff was friendly, and their complimentary hot breakfast offerings were great - I enjoyed the homefries :D The staff does a great job in maintaining the area, and you can see that the surface areas are wiped down often, which I appreciate. Plenty of parking and convenient entry points are available to get to your room more directly. +clean rooms +great hot breakfast options +friendly staff +ample parking

After driving all day and much of the night, we checked into the La Quinta. Belinda, the night…read moreattendant, who was gruff and unfriendly, demanded our credit card and license, even though they already had this info since we prepaid. We got a call about 7 AM the next morning, starting they had our credit card and license, and apparently Belinda had this out so anyone could see. The only other time this happened to us, the check in attendant rang up hundreds of dollars of phone calls. This was really disturbing because Belinda had many opportunities to return them. The housekeepers woke us up afterwards banging on the door starting at 9 am and did it several more times, despite the Do Not Disturb Sign prominently displayed. The handle was broken on the fridge door and the bathtub and sink were damaged. Grandma said looked old and dreary, not well kept. When we told the manager, Orlando, about our problems at the hotel, he could have cared less. It's hard to imagine that he works in customer service, and tourism in particular. This is probably the worst hotel we ever stayed in, and we couldn't wait to get out.

Amazing accommodations, very clean, stayed for a few weeks no complaints at all…read more Everyone was very polite and pleasing. The lady at the front desk (Callie) was very responsive and professional

Always a great stay here in Billings. The staff are great. The beds are comfortable and the rooms…read moreare spacious, clean, and quiet. Best part? It's next door to my favorite restaurant in Billings.

Absolutely our favorite hotel on this cross country roadtrip!…read more The rooms are all like mini apartments with fully decked out kitchens, dishes, full size fridge, cooktop, microwave. It was SO convenient for a traveling family. The room was immaculately clean, as was the rest of the hotel. I appreciated seeing hand sanitizer dispensers in the elevators and by the breakfast space. No part of the hotel smelled like mold, which, in the eight hotels we've stayed in in the last two weeks, is a first time occurrence. Laundry room downstairs ($1 in quarters to run, which is half of what we had to spend at our last hotel) was right next to the pool, which meant we could run our laundry while we let the kids swim. The pool was a really great size with floor to ceiling windows for light, complimentary towels, and non-slip tile around the pool deck which you would think is a no brainer but this was the only hotel we've stayed in so far that had it. Downstairs they had 24/7 coffee, tea, and ice water available. We went by one night and they'd placed cookies out! There was a lovely outdoor seating area with a fire pit, market lights, and comfy seating. They also had board games out for use. The complimentary breakfast was awesome-- waffles, oatmeal bar, boiled eggs, yogurt, eggs, sausage, biscuits and gravy, fruit, bagels, toast, cereal, juice. They also had coloring pages/crayons out for the kids that they changed out daily. Just adorable touches. There's also a little convenient store downstairs where you can buy jars of pasta sauce and pasta, frozen meals, etc. in case you need something to cook. The WiFi was pretty decent as well so I was able to get some work done. We appreciated the helpfulness and friendliness of the front desk staff-- they were helpful with things to do in the area and with lighting the fire pit when we wanted to spend time with new vacation, friends outside.

Top-notched! I would give 10 stars if I can!…read more What a great, clean, hospitable place. JC The breakfast attendant went above and beyond what we expected to make our stay a more enjoyable one. Folks here are very friendly!!! I totally recommend this place If you're visiting for a couple days or even a week. The breakfast was more than continental breakfast. The breakfast burrito on Friday morning and the egg sandwich were very hearty and you can easily take it on the go. JC, the breakfast attendant is very attentive, helpful,very personable and social. He shared some of the touristy places to visit. He was prompt in refilling all the stations without having to ask for things. Stations were clean and food were well presented (robust). We've been to a lot of hotel breakfast but this place was , hands down, better than most. Front desk was prompt in any request. I do have to note that house keeping is upon request which is fine and I personally like that...my preference. Ben, the manager was able to reverse the double charge as we went through a 3rd party book. He even personally called us to follow up with the status of our charge. The only criticism I have as with most hotels are thin walls and heavy feet from tenants above. A definite place to stay and if travels finds me back to Billings, this will be home :)