This is a beautiful hotel. I haven't been here in years, it seems like it is a lot more polished…read morethan it used to be. The front desk was helpful and friendly. The room was clean and comfortable and I loved the decor. Breakfast at Bernie's was delicious and the one server was so nice. It took forever, I think they were a bit understaffed. The only bump in the road: We were charged for a meal at their restaurant, Ten. We never ate there. It took many, many...many phone calls to correct this mistake.

I came into town for a wedding. Next time I would choose the Doubletree a few doors down…read more Everything is really dated. The carpet is dirty. I want to have breakfast at the diner in the morning, they were 50% empty but they told me I had to wait, I literally wanted to go sit at the counter and they told me no, even though it was completely open. The girls at the front desk were super super nice. there also was no fridge in the room.

We came to the home2 in Billings to stay one night when we saw TobyMac. We also attended the fair…read morewhile we were there. They had just finished a remodel on the top two floors and were still finishing the first floor. The hotel was nice looking and real clean. There was five of us and we had two queens and a sofa bed so that was plenty of room. A couple of things we noticed, though were that there were no tissues in the room and there was no lotion. And the most annoying thing ever was that they now have put clear transparent shower doors so if someone showering, there's no way for someone else to come and use the toilet without being able to see them naked. Now for a married couple, that's probably not a big deal but when you have teenagers and tweens it's a real big deal, especially when you have five people to shower and everyone else has to wait. For that reason alone, we will not be coming back to this hotel. I asked the desk guy if he had a shower curtain or something like that down there and he said no. I asked them Why would you put transparent shower doors in? Well, I know he personally didn't, the guy down there working at the desk, but I let him know how we feel. They do have a pool here although I did not see a hot tub and their breakfast is from 6 to 9, which is a little early. I like the hotels that go till 10. Anyway, we are still here now, but hopefully eventually everyone will get showered and then we can all use the bathroom. Also something that I did not like was that the air conditioner, which was absolutely necessary to keep the room cool, was also blowing directly on the bed where my feet were, making them freezing cold. You can't even change the slats to make it blow a different direction, like up would be better. Instead, it blows directly on the foot of the bed. Bad design!

This hotel is situated downtown, adjacent to the Billings Clinic and Saint Vincent Regional…read moreHospital. Overall, it's a good hotel, but the interior is starting to show its age. In particular, some of the rooms have a fair amount of stains and worn-down furniture. The breakfast used to be better, but it is still good. The front desk staff is friendly and helpful.

We stayed at the Boothill 3 years ago and again last week. I am not sure who owns it, but despite…read morethe generic decor and standard amenities, they manage to provide a friendly and comfortable anti corporate vibe. The prices seem a little high but we're in line with other similar lodging in Billings; curiously, we paid more here than anywhere else on our 6 day road trip from Ohio to Olympia, WA. The provided hot and cold breakfast is above average and definitely a time and money saver when you're on the move. WARNING: when booking a room, make sure you are interacting with the hotel itself. I was booking from my phone on the rod and realized I was talking to a third party chat bot. Sounds just like a nice middle aged woman with a down home folksy Southern accent. "She" gave me a good rate but charged me a $20 reservation fee without notifying me. I disputed the charge with my credit card company and had it removed.

Cancelled my reservation 1 hour before my evening arrival because they overbooked. Unreliable hotelread more

Nice and clean with a decent breakfast. No longer just cereal and juice! They provide fresh fluffy…read moreeggs, sausage, toast (white, bagel and English muffin), juices, coffee and hot water for tea. Parking feels safe and secure and in a well lit property. The fitness center is very small and minimal. It was stuffy in there when one person was working out in there when I arrived. I needed another fan and free weights would be good but I don't think there was any room for that or to stretch out. They have a running machine, a pulley type machine and a recumbant type bicycle. They also have filtered water too! Oh and cleaning wipes for the equipment. The hotel is located in a industrial area so it wasn't pretty but it will do.

Bedroom and bathroom were clean. Bed and pillows are comfortable, we have a good night sleep…read more Pool was excellent. We enjoyed staying here.

We checked into room 230 for one night. There is a pool, laundry facilities, fitness center,…read morerestaurant and a buffet breakfast is served from 6:00 until 1030. Our room has two queen beds, a refrigerator, microwave and Keurig coffee pot. Our room didn't have much of a view and it looked a bit worn as did our furniture and linens. However, the air conditioning went worked well. The beds were comfortable, and the room was quiet. The breakfast buffet had a selection of fruits, juices, breads, cereals, three types of pork, eggs, potatoes... There were two women that kept tables cleared and the buffet replenished

After a long day of flying five to six hours in the air we landed in Billings and checked into the…read moreHilton Garden Inn. We arrived around 9:45-9:50 pm, just before the kitchen closed at 10. Abby, our waitress, could not have been more welcoming. She got us seated right away, recommended the fries (which were incredible), and made sure we had everything we needed even as the kitchen was winding down. Special thanks to Chef Joe, who deserves a big compliment for putting together such fantastic food at the very end of service. The wings were amazing, the burger was excellent, and the fries were so good that I actually finished them, which I almost never do. That says a lot. The atmosphere was fantastic lively but not overwhelming, with a party still going on since the bar stays open until 11. I haven't even seen the room yet, and I already love this place. Between the service, the food, and the energy, this stop turned into one of the highlights of the trip. Abby and Chef Joe both deserve a shout-out for making it happen.

Have to say amazing time here at the Doubletree in Billings. Dominic at the front desk is…read moreincredible Stacy in the lounge downstairs excellent as well. Highly recommend this place. Can't say more anymore than that. Will be back again soon.

I arrived at the DoubleTree by Hilton in Billings after a long day of driving and was told the…read morehotel's Wi-Fi system was down, so they couldn't check guests in. While inconvenient, I understood and patiently waited in the lobby for about two hours until the issue was resolved. When they finally checked me in, they handed me a room key and room number. I went back to my car, grabbed my luggage and my cat, and went upstairs. My key card worked perfectly--but when I opened the door, I walked into a room that was already occupied by two guests who were in bed and completely nude. I immediately shut the door and went back downstairs. I felt awful for the guests whose privacy had just been violated, and I was honestly shaken myself. This isn't just an embarrassing mistake--it's a serious security issue. If the hotel mistakenly gave me access to someone else's room, what's stopping them from giving someone else access to mine? As a young woman traveling alone, that realization made me feel completely unsafe staying there. I asked to speak with a manager and was directed to the owner, who barely acknowledged my concerns before handing me off to another employee and walking away. The only solution offered was a different room. By that point, I no longer felt comfortable staying at the hotel. I was not proactively offered a refund or any meaningful compensation for what had happened. After a stressful day on the road, I had been looking forward to relaxing and enjoying my evening. Instead, I left feeling upset, unsafe, and extremely disappointed. Mistakes happen, but how a business responds to those mistakes matters just as much. Unfortunately, both the security failure and the lack of accountability afterward fell far below what I expect from a Hilton property.

Booked a room through the Best Western web site and then had to change it by one day. Notice not…read morecancell just move the date 1 day. Called Best Western and they refused. The said it was a prepaid guaranteed rate. I would have paid for a change, but they offered no help. This is not how a customer service organization should work. I booked the date I needed at La Quinta in Billings and will never be staying in a Best Western again. Confirmation # 923825744

If I could give 0 or negative stars I would. My family had gotten me yungblud tickets for my…read morebirthday, my partner and I were going to go we were both really excited for the concert as a little get away I had booked a room at the best western clock tower inn thinking it would be a good hotel to stay at. My partner and I had gotten some tragic news about a family member dying very unexpectedly, I had contacted the hotel to cancel our room because we would not be able to attend the concert anymore, with everything going on I thought canceling the room would be the easiest thing to take off my plate. They made me go through hoops for a while, just to basically tell me my reasoning for canceling the room was not acceptable and I still had to pay for the room. There was plenty of time for them to fill the room this wasn't a thing of we just decided not to go this was a big impact on our lives and yet there was no sympathy only a slap in the face.

we had a family party with 30 people (3 generations ages 2 to 84), for the kids the pool area was…read morethe biggest hit, the small water slide into the shallow pool was perfect and safe for the littles to play in, the tall slide was a hit with the teens, we rented the conference room near the pool area that holds 40 people and were able to bring in food and drinks, the room provided a private and comfortable place to visit and a space for the toddlers to play, coffee and ice water was provided by the hotel staff, the entire staff (without exception) went out of their way to make the experience wonderful, this will definitely be my go to hotel to host family gatherings

This La Quinta seems to be newly built in a developing area - the place was super clean, had all…read morethe new vibes, and had a modern feel. The staff were accommodating in finding us a room on a higher floor, away from the elevators - our room was bright, airy, and clean! Staff was friendly, and their complimentary hot breakfast offerings were great - I enjoyed the homefries :D The staff does a great job in maintaining the area, and you can see that the surface areas are wiped down often, which I appreciate. Plenty of parking and convenient entry points are available to get to your room more directly. +clean rooms +great hot breakfast options +friendly staff +ample parking

After driving almost 900 miles Vancouver Washington to Billings. I was ready to stop for the night…read more Stopped in here. With all the traveling I do i try to stay in them small affordable ones. That rent by the week not the hour kind. Sticker shock at check in. $250 for the night. I'm used to $84-$120 Paid it, cuz I was done driving. This is definitely the kind of hotel that I'd pick while traveling with my wife. I am definitely ok with less. The important things. Very clean room. Very spacious. The bed was soft and has a good mix of pillows. They have a gym. I saw it, but didn't use it. They got a breakfast bar. It's definitely nice. This morning the had veggie egg white omelettes. They had more than that but that was note worthy. The staff I encountered were nice as well. All in all it was a good overnight stay. But definitely not worth the $250 in my mind.

Amazing accommodations, very clean, stayed for a few weeks no complaints at all…read more Everyone was very polite and pleasing. The lady at the front desk (Callie) was very responsive and professional

Absolutely our favorite hotel on this cross country roadtrip!…read more The rooms are all like mini apartments with fully decked out kitchens, dishes, full size fridge, cooktop, microwave. It was SO convenient for a traveling family. The room was immaculately clean, as was the rest of the hotel. I appreciated seeing hand sanitizer dispensers in the elevators and by the breakfast space. No part of the hotel smelled like mold, which, in the eight hotels we've stayed in in the last two weeks, is a first time occurrence. Laundry room downstairs ($1 in quarters to run, which is half of what we had to spend at our last hotel) was right next to the pool, which meant we could run our laundry while we let the kids swim. The pool was a really great size with floor to ceiling windows for light, complimentary towels, and non-slip tile around the pool deck which you would think is a no brainer but this was the only hotel we've stayed in so far that had it. Downstairs they had 24/7 coffee, tea, and ice water available. We went by one night and they'd placed cookies out! There was a lovely outdoor seating area with a fire pit, market lights, and comfy seating. They also had board games out for use. The complimentary breakfast was awesome-- waffles, oatmeal bar, boiled eggs, yogurt, eggs, sausage, biscuits and gravy, fruit, bagels, toast, cereal, juice. They also had coloring pages/crayons out for the kids that they changed out daily. Just adorable touches. There's also a little convenient store downstairs where you can buy jars of pasta sauce and pasta, frozen meals, etc. in case you need something to cook. The WiFi was pretty decent as well so I was able to get some work done. We appreciated the helpfulness and friendliness of the front desk staff-- they were helpful with things to do in the area and with lighting the fire pit when we wanted to spend time with new vacation, friends outside.

Top-notched! I would give 10 stars if I can!…read more What a great, clean, hospitable place. JC The breakfast attendant went above and beyond what we expected to make our stay a more enjoyable one. Folks here are very friendly!!! I totally recommend this place If you're visiting for a couple days or even a week. The breakfast was more than continental breakfast. The breakfast burrito on Friday morning and the egg sandwich were very hearty and you can easily take it on the go. JC, the breakfast attendant is very attentive, helpful,very personable and social. He shared some of the touristy places to visit. He was prompt in refilling all the stations without having to ask for things. Stations were clean and food were well presented (robust). We've been to a lot of hotel breakfast but this place was , hands down, better than most. Front desk was prompt in any request. I do have to note that house keeping is upon request which is fine and I personally like that...my preference. Ben, the manager was able to reverse the double charge as we went through a 3rd party book. He even personally called us to follow up with the status of our charge. The only criticism I have as with most hotels are thin walls and heavy feet from tenants above. A definite place to stay and if travels finds me back to Billings, this will be home :)