the staff is so friendly and kind. I go to the office on Rome Hilliard Road. I really like Dr Overstreet. he is so kind and gentle and he pays attention to what your likes and dislikes are. the receptionist Kirby is so sweet and nice to me. if I haven't gone in for awhile she will reach out to check on me. read more

I tried to cancel my membership, when doing so they disconnected my ability to text them in the middle of me trying to cancel. charged me for two more months and are now not responding. I would highly recommend going elsewhere for your care. these people only care about how much of your money they can keep, not actually helping you. read more

Very convenient! I never had to wait more then 3 minutes to see my doctor. The staff is SO friendly! You can't beat the cost & convenience of "The Joint " read more

Omg love this Dr! Such great adjustments. With a great adjustment come nappy time...! I'm in for the third time this week while here. Too bad we leaving tomorrow. Chiropractic is so healing‼ Back in town and got Dr Bill twice in a row. Verrrry nice! I really like the way he adjusts me. He also gave me a tip for a joint in Cinci where to go. And I looked - been there to that Dr too! Small world. I live having my chiro's across the country! read more

I was traveling for work and needed an adjustment for my neck and found this company. The receptionist was very friendly and very knowledgeable while getting signed up. Paperwork was all done on an iPad and saw the Dr when I finished. Dr S gave the best adjustment and I felt good as new! I Travel for work, and purchased the 6 visit deal. I'm glad I found this service that is offered throughout the USA. read more

I've been going to The Joint Chiropractic on Bethel for a number of years, and It has made an enormous difference in how I feel. I am a frequent traveler via car and plane, and, before I started going to the Joint on Bethel, I used to almost always have aches, pains, and general discomfort from the travel. Dr. Bill and Dr. Stuckey have made my day to day aches and pains go away. They're very gifted and helpful. Michelle, who manages the front and the lobby, is also always friendly and helpful too. I look forward to my visits, knowing I'll get to feel better, after traveling and for the great conversations with the team at The Joint. I couldn't recommend the Joint on Bethel more! read more

Location on Bethel Road. The tech was very rude and condescending and had a very nasty attitude. If you are looking to become a new patient, do do fill out paperwork nor walk in after 6pm because they will not see you and make you come back. I guess my money was not good enough for him as I am a Black woman. Word of mouth gets around and I would not go here unless you are established. I didn't know these rules prior to because it is not mentioned anywhere in their adds.. WALK IN AREnot felt welcome! read more

The director of operations was working the front that day. We went in with a couple coupons for some free initial visits. She immediately yelled at us saying they do not offer those and they are not real coupons. I understand that they don't honor the coupons we had but she was extremely rude about it. She then assumed we didn't want an long term help, which was false. After being treated that way we decided to leave and try a few other chiropractic offices. I feel like she could have handled the situation much more professionally. For anyone seeking kind, compassion help, do NOT go here. read more

I have been coming here for a few months and only have had one bad experience with a chiropractor because she wasn't strong enough to adjust me I felt like, or just scared she would hurt me. Usually I'll get Dr. Bill and he's always fantastic. Today I got a new chiropractor and he was phenomenal but I didn't catch his name. I highly recommend this location on Bethel, they are fast and professional. My favorite part is that they are a walk in place so no appointment is needed! Very convenient. read more

Never opt for the monthly pay scheme. I moved out of the USA in 2019 and am still being charged for it.

(Updated) - After calling in a few times, they cancelled it for me over the phone and explained the misunderstanding before. (Before) I was a member since last year summer, and cancelled my membership for a couple months as I was travelling, then joined back. I called them over the phone and ask them to cancel my membership as I was exposed with someone who tested positive for Covid as I'd rather not to have the chances of spreading the virus around. The reply I got is you need to visit clinic physically to cancel the membership and I was disappointed with the response. read more

Amazing results from my weekly visits! My back was off a bit from work and sports and years of doing nothing about it. I saw their monthly maintenance plan online and gave it a shot. Been going weekly for a good "cracking" since June and the results have been awesome!! $69 a month for a weekly visit that takes 5 minutes and has me saying to myself as I leave " Yesssssssss!! I can't believe I put this off for so long!! The friendly woman at the front and the doctors I have seen have all been very helpful and welcoming in my book! Can't think of one reason to not give the full 5 stars! Do yourself a favor and pay this place a visit! read more

I usually have a decent experience here however I will be finding a new chiropractor after today. I have been a member for three years. Today I stopped in for a quick adjustment, there was no one else there or in line. I should have been out in five minutes. Instead the front desk lady asked me to fill out new i processing paperwork, she said that it would take approximately 10 minutes. Which I did not have. I asked to do it next time and get adjusted and she said not without the paperwork. Ti e is money, these guys are just too corporate. You are just a face and number to them, they do not respect your the me. read more

Got there before closing, but since it was getting close to closing we were told to come back tomorrow. Going to think twice about...likely pass on memberships for my wife and me. Having worked retail and with family owning a retail store for over 35 years, yes, it's not ideal when a customer arrives close to closing time, but as a business we like sales, revenue and serving our customers. Not the experience I just had. read more

Was a frequent goer to the bethel location. Was excited for the hilliard location as it is so much closer for me. Tried the new chiropractor there and did not have a good experience. I ended up feeling worse after seeing her. Will just wait until I have time to go to the bethel location. read more

This was an excellent chance to explore the chiropractic experience without breaking the bank. While I didn't have a medical need for chiro adjustments, I had always been curious what the process was like. Despite wondering I never went because of the prohibitive costs associated with, but after seeing the high reviews on yelp and the pricing structure i decided to go for it. I went with a two month program which offered flexibility in visiting the office when it was convenient for me. The first visit had an orientation and initial assessment with subsequent visits providing quick but thoughtful adjustments. All of the staff was very warm and courteous and I found the office location to be very, very relaxing. I also want to point out the shopping center parking situation is excellent. The more Columbus grows the more miserable the parking situation is getting so I'm really starting to relish big parking lots with plenty of space and easy in and out. I found the adjustments to be refreshing and relaxing. While I don't medically require them, its good to know an affordable, flexible service is out there if/when I ever do. read more

First of all the Doctor was really great and helpful he did help me... I'm only rating them a 2 start because the woman at the front desk is rude and unhelpful. I was also charged for a month that I didn't use. I came into this place with a kink in my neck that the doctor did help, but I was forced to pay for 2 months of services when I only used 1 which was not explained at the initial payment Seems reasonably priced till they get you in the door and charge you with out you knowing/ for services you didn't use. Front desk lady HAS TO GO. She will ruin your business. read more

I have been going to The Joint for a few months now and couldn't be happier with the service I've received. I have been to many chiropractors through the years and am particularly impressed with this place. In the past I have only seen chiropractors when I was in a great deal of pain. I would be fine for a few months but would eventually find myself in a lot of pain. Each visit would cost a minimum of $40, so I ended up avoiding going in for regular maintenance visits. With The Joint, I don't have to continue that cycle any more. With the wellness plan I am on, it's affordable, no insurance needed, and I can go in once a week whether I'm in pain or not. I'm feeling so much better as a result. Dr. Joe is great, too. He has a gentle approach to adjustments and has been able to easily pinpoint where I am hurting without me saying a thing. I definitely recommend The Joint! read more

Used to come here for the monthly membership where are you get for visits month. You just come in there just you and you are out of there within about 15 minutes. When I came here years ago it was $50 and well worth it. I came back today because my back is killing me and the price had gone up to $70 for 4 visits per month. I still feel like it's a pretty good deal and very convenient. everyone there is great and they have a comfy couch to wait on if someone shows up ahead of you. Have and would recommend this to friends. A couple of them actually still go here I think read more

The staff was super friendly and personable. They did not make me feel rushed and answered all my questions. The doctor was knowledgeable and easy to talk to. I highly recommend. And I will be back! read more

Absolutely recommend this place. Wonderful service and very respectful. Will definitely be returning!

I love The Joint Chiropractic, and I love this location on Bethel Rd. My membership is in Tucson, AZ, and I have been able to get adjustments here in Columbus for the past three years. I pay one amount and get up to four adjustments a month. My health and well being are so much better, because of The Joint Chiropractic. I miss seeing Dr. Joe though! And when is that Grandview Heights office going to open? That will be my new haunt! read more

I went here regularly during my pregnancy and the paid membership is well worth it! Weekly visits were just what my pregnancy needed! It helped immensely. I love the flexibility of walking in when you can - the only downside is that if a new patient walks in before you, then expect a 15-25 minute wait instead of walking in and out. Great experience, great concept - Even though I'm no longer paying the monthly membership, I keep my key fob for those random visits. read more

Do NOT pay for the monthly plan they offer here. They can not keep up with when u actually pay. I decided to cancel my plan and the deal is you must do it a month early so I did that but the current month, the manager completely lied saying I only made one payment. When I had the bank statements to prove it. Luckily I have a credit union to refund me my money for that month. Horrible service! read more

Great service and I am always in and out quickly. The doctors are very friendly and will give you honest feedback. The front desk is always willing to work with you in any situation. I highly recommend the Joint for your chiropractic care and needs. read more

Dr Bill does an amazing job keeping my lower back pain during pregnancy in check. Since I began getting weekly adjustments I have been much more comfortable even though baby and belly are still growing! He also helped alleviate some neck pain I was having. Very friendly and timely service. I would highly recommend. read more

This is an EXCELLENT chiropractic location!! The absolute BEST part is Dr. Joe!! He's kind, gentle and efficient! I've been going to the Joint for quite a while now and the only time I've been disappointed is when Dr Joe was gone and a "sub" was there!! Love the flexibility of being able to walk in when it's convenient for ME and they have quite extensive hours -- so it's easy to get in!! AND it's cheaper for me to pay for the monthly plan at the Joint than it used to be when I went elsewhere and it was billed through my insurance --where I had a $25/visit copay!! I HIGHLY recommend trying out the Joint on Bethel Road!!! read more

Not a good experience from front desk person. Monthly subscription are design to charge more to customer even though they look cheaper. Will never go again. read more

Holy high pressure sales, Batman! The excellent chiropractic care I received on my one and only visit was grossly overshadowed by aggressive attempts to sell me on their membership packages by both the doctor and the office manager throughout my visit. If you enjoy testing your fortitude against used-car-salesman-level pressures, (or know that you need affordable long-term, multi-day chiropractic care, and thus want to say yes to the pitch), this is the joint for you. read more

Quiet serene place and a doctor that knows what he's doing...added with low low price is why I switched to the joint and stayed...highly recommended if you are like me and looking for the best value for your money...I don't know why chiropractic services cost so much money everywhere else in the first place......save your money, come here, and feel better!! read more

I LOVE CHIROPRACTOR! I was in so much pain when I arrived. I am a new patient and the doctor was very thorough and nice. I bought a treatment plan and intend to continue beyond that time. The doctor really listens and is an excellent practitioner. The office is beautiful, the staff incredible and no appointment necessary! I highly recommend. So glad I found them on Yelp! Try it. read more

I left the Gahanna location after I had received some better than less service a few months ago, and vowed I wouldn't return back again.... So a few days back I had an issue with my back, and I needed to get in to see someone... I tried calling a few places and with no avail, I couldn't get in anywhere... so I called the joint on bethel rd and explained my situation about the last time in Gahanna and the director of operations assured me that she had done some revamping of the company and would make sure I got the treatment I needed and deserved... boy was she right!!!!! Place was immaculate on the inside and both people at the front desk were courteous and professional.. my doctor listened to my needs and adjusted me accordingly and within 5 minutes I felt like a new person... so I'm glad I gave them another chance to prove themselves, because the far left seceded my expectations and they got they're customer back for good!!! read more

I have never received regular healthy chiropractic care for overall wellness maintenance assuming chiropractic care was for acute or chronic pain. This place is amazing! It beats health insurance co-pays and you get in and out very quickly--plus they are open until 7pm AND Saturdays. Most chiropractic offices can't get you in for days--what a relief that I found this place. Great atmosphere, knowledgeable and friendly doctors who know what they are doing. I feel soooooooo much better! I am going nowhere else from this point on. read more

I've been going here for close to 2 years and I love Dr. Joe! The prices are reasonable and I love the flexibility of walk in appointments! read more

The Joint is a wonderful place to stop by whether you feel pain or just need a quick adjustment. They always keep me out of pain. I am a massage therapist and I don't think I would be able to do my jobs without The Joint. read more

I have had many great experiences at The Joint. I love Dr Joe! I can always tell a huge difference after having an adjustment from him. He does a great job of fixing issues without be aggressive with his technique. I recently had my 2nd child and took him in to see Dr Joe. Dr Joe was great with him! I felt extremely comfortable having Dr Joe adjust him and would recommend him to anyone else with an infant. read more

Super affordable, quick relief experts who truly care. They want to provide quick relief and set a plan for permanent relief and wellness when you're ready. The doctors are more than willing to explain everything to you so you know what's happening to your body and how to fix it. I've recommended this location to many people because relief should be achieved regardless of age. read more

Joe is professional, knowledgeable and patient. He took great care of me when I arrived in tears. It was my first adjustment ever and I walked out a new person. Of course I follow up occasionally for a tune up. All of the staff is marvelous. Thank you! read more

Hi. I want to say how incredible this service is. My daughter was in pain in her shoulder and I took her to The Joint on Bethel Rd. Dr. Aaron focused in on exactly what she needed and took all the time she needed to get her the relief she needed. Honestly, I have gone to chiropractors my whole life and was super impressed with this Dr. His staff was also very kind and helpful. Pamela L. I give this business 5 Stars! read more

I visited this place today after an auto accident. They said that they couldn't deal with my case because of insurance. They went out of their way to find me the help I needed. Super friendly/staff. I would highly recommend. read more