This was my first time here and I really enjoyed it. We're from out of town and didn't realize everything in Marshall would be slammed during the holidays. We didn't know where to go, so I called and spoke with the manager. He was so nice and put us on the waitlist. When we got there we only had a 5 minute wait. Our waitress was wonderful and very attentive for our party of 9. I'm really picky when it comes to salsa and I loved theirs. The other complimentary dip you get was really good as well. All of our food was hot, fresh, and tasty and even though they were busy, they were on top of everything. read more

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We went to the Jalapeño Tree for lunch in Marshall while on the road and we liked it so much we wished we had stopped here before today. The food was great-I had beef fajita quesadillas and my husband had beef fajitas. The beef was excellent-flavorful and tender. I don't think the tortillas were made in house but they were still very good. The customer service from our waitress, Taryn, was outstanding! We'll definitely return on a future trip! read more

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Whoever these 2 girls at front were, they are horrible. No hello. No communication. 15 minutes wait before even acknowledged. 10 open tables and nothing but leaning against the wooden desk. 4 people left while we waited around. They're the face of your company. Time to make the change. read more

Had the cheese enchiladas with rice and beans it was great. Lots of waitstaff at the front. Keegan was our server he did a great job

I would give six stars if I could due to the waitresses shirt! It said management can deal with problems today better than tomorrow on social media! Now food. I don't brag on Mexican food much because I grew up around it in homes, but our dishes were good and the charro beans were the best I've ever had. Strong char flavor and a real good bite to them! read more

The Jalapeño Tree in Marshall Texas - We waited 30 minutes for our drinks (draft beer & Skinny Margarita). Service was S L O W... People behind our booth were making the same comments as we arrived and they were leaving. Manager on duty (Taylor) made our drinks and said the delay in making our drinks was because he has to do manager duties, and to go orders, and make drinks, etc... We have been to All the Jalapeño Trees and like supporting a smaller business, but... we will take our money else where if the service does not improve. read more

We stopped at Jalapeño Tree while traveling. We were seated promptly, and our server was quick to take our order. She was also very personable. I got the loaded tots. They're a LOT of food, and the pickled onion with them is *chef's kiss.* We all enjoyed what we ordered, and the sopapilla for dessert was the perfect finishing touch. They served it with both honey and cinnamon butter. So very good, and the sopapilla is shaped like a jalapeño. I thought that was fun! We'll eat here again when we're in the area. read more

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Great food, great service, fun decor! Had a group of 6, and we were well taken care of! The staff was a great team making sure our chips, drinks, & food were always just right! Food was delicious! Tamales were especially good!! Will definitely return when back in town! read more

We were traveling from Destin FL to our place in Texas. Got a strong hankering for Tex-Mex, and this place did not disappoint! The chips were fresh and delicious, the charro beans may be the best I've ever tasted, the stuffed poblano was cooked to perfection, with a delicious, smoky flavor.. and their margarita (made with their own reposado) was out of this world! I am SUPER PICKY about margaritas, and I hit the jackpot with this one. Our server was terrific as well, and the manager checked on us several times. They seated us quickly and chips and drinks were out quickly. The food came out promptly and was hot and yummy. We were incredibly happy with everything we experienced and will make this place a regular stop on our way through. read more

TERRIBLE....food is nasty, service is terrible, one stall bathroom which is filthy !! The ice cream machine was broken.... WAY to expensive to be so bad read more

On a return visit, a friendly and attentive server brought me a diced-up jalapeño that I could put in the salsa to give it some much-needed flavor. That helped a lot, otherwise, it's just chips and ketchup. The "spicy" queso missed the mark and had a distinctive sour taste. It was taken off the bill. The crispy beef tacos were excellent and served on a piping-hot plate, the way good Tex-Mex should be served. I know it's been tough for the restaurant industry, but there's no excuse for not keeping a place clean. I lost my appetite when I noticed the return air vent next to my table was clogged with years of dust. read more

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Me n Mom have eaten several times at The Jalapeño Tree, and this was the first time I was disappointed. Our server disappeared often and we had to ask for items, multiple times. Refill were hard to come by. (And again- sometimes we had to ask 2-3x) The sauces were good- as they always are. But the chicken club taco was awful. It's the first time I've ever ordered something and did not like it. On the flip side, the white queso was very good. But they didn't bring chips out. And the Basket that came out with the salsa was empty so we had to just stare at the cheese until we got more. ‍ I can't say I don't recommend the restaurant, because we've been there before and it was great. I can say I DON'T RECOMMEND That club taco. Yuck. read more

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Headed home to Arkansas and stopped in bc of the name. lol The food was absolutely wonderful!!! The freshest chips I have ever had and the green salsa was soooo good! I had a fajita bowl ( taking most of it home being as I ate to much chips and dip lol). My husband had a few different thinks off the make your own combo meal. Service was great at first but towards the end of the meal she was a bit slow but stuff happens and ppl get busy. I really wish we had one of these in Hot Springs AR! read more

Third visit tonight-two out of three visits have been disappointing. The service is incredible slow. Tonight, we were seated and sat 15 minutes with no one speaking to us. I finally got up and asked for help. Drinks took another 20 minutes. Food is tasty but not worth the wait. Creamy green sauce with chips is tasty. Multiple TVs allow you to watch games. read more

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Mother's Day special was stomach cramps. In the trash bag, zoom in to see one wasn't opened and one was opened to take a pic. The floor manager yelling at staff in front of customers drops the opinion a good bit. This ain't the Army and (hopefully) no one dies, no matter how bad the food. Dressing down staff in front of customers is unprofessional and shows inability to handle the heat of a busy rush. In this case, since they can't stand the heat, they need to get BACK INTO the kitchen. The interior has little difference from other cookie cutter type restaurants but the floor is always greasy to the point of dangerous. Walk slowly if you go here. Our order was wrong. After it was corrected, it was still wrong but we didn't catch it. (See pic) Beans missing totally. There is fajita meat on top of a cheese enchilada. Not sure if this is considered a chicken enchilada anywhere, but I've not seen it. I almost expect someone to jump out and yell "Gotcha", "April Fools", or something to indicate this was joke. The food here always bounces between mediocre and below average. This is the first time I've been physically ill rather than just disappointed. Apparently this is a chain and you can see reviews for other chain sites on Yelp. Seems they can't break 4 stars and it's obvious why. We were told we would be refunded the cost (but not aggravation), so we will see. I will update either way. UPDATE: Wife and mother in law both tried and were told the refund would be coming. That hasn't happened. Fool me twice shame on you. Caveat emptor. read more

We stopped in for lunch. After being seated, it took quite some time for someone to even ask us what we wanted to drink. (it was NOT busy at all). After finally being asked what we wanted to drink, at the same time we were asked if we were ready to order, we finally got our water. We had to ask for chips and salsa. While eating the salsa, we found a plastic ring in the salsa. The reply of the wait staff was "Oh that's gross". Nothing more. We asked the manager if she was made aware of this and she replied "Yes, but I've seen worse, like paper clips, etc". We will NEVER return to another Jalapeno Tree again. The service was terrible, the food was NOT worth it, and the response of both the wait staff and manager of the plastic item being found in the salsa bowl was UNACCEPTABLE! read more

Good food, alright service... Amazing green salsa. The green salsa is the only thing that brings me back! Anytime I'm in Texas it's a stop for chips and salsa read more

The Jalapeno Tree - Salsa - Mexican Near Me - Marshall, Texas

Had the following Bonus. I think they make the tort chips they were pretty perfectly lite and crispy Habanero pork tamale. It's a pork tamale with habanero sauce poured over it. i had mine in the side. Decent tamale not the best. Was not impressed with the sauce though.. Tortilla soup. Don't order this Campbell's soup. The totilas were in the soup so they were instantly old cereal soggy. Very disappointing because I love tortilla soup. Fajita chicken quesadilla This was good. Toasted outside so there was a crisp chew. I chose Blanco queso. Needless to say this is what I will order from here if I were you. Lots of flavors pouring out of this. Atmosphere. The soundtrack in the background was great. Playing eighties popular music. Was just loud enough to drown out outside conversations. Surroundings are like a cantina in a barn. But Texas style Bonus note. They have a good tequila selection. It makes me sad when I go to a Mex or tex Mex and they only have a few tequila options. I think I recall 6 or 7 different anejo options here. They also had respasado and silver They do not take reservations so a large party can show up out of no where and disappear your waitress. Don't be mad at the wait staff. It's the business model that screwed you. They should require reservations for parties of 13 or more. Jessica was my server she did a great job ask for her if you was a good dining experience. She has Joshua tatted on her left arm. Nice lady read more

i love this restaurant so much!! I always love stopping by on my way to Dallas! food is amazing. the green salsa is to DIE for. i always love our servers. overall 5 star! read more

In Marshall this is one of the best restaurants you can get to. The Mexican food. Here is commendable and I really have no complaints about the service. The food is good for the quality and price. And I always stop here when I come to Marshall. I recommend. read more

Food is always great as well as the service. This is one of my favorite places to eat in Marshall.

We ate at the Jalapeño Tree on Eastman Road near Hwy 80 Friday night and the food and service were exceptional. We had beef and chicken fajitas and they came to the table sizzling and very tender. Their tortilla soup is very good too. read more

Run away! Worse service ever!!!!!!!!!!!!!!!!!! Food was colder than the "hot" plate (barely warm) the cheese in the cheese enchilada re-solidifies so hard that you can't even cut it with a fork. You know that you've walked in to the worst Mexican food restaurant ever!!!!!! Wake up owners you're on a collision course with bankruptcy! The only way to improve is to close down. read more

Great and quick service. southwestern tortilla soup was amazing. Queso was good as well.

One of my favorite restaurants with crazy good Mexican food! We enjoy the atmosphere. Food is served hot. We really like the green sauce!

Excellent service, chips come out fast with red and green sauce. Food comes out quick and is served on piping hot plates as good mexican food should be . Under Excellent new management. Plenty of booths and tables for your level of comfort! Try a peach or mango frozen margarita with a tajin rim, you won't be disappointed read more

I ordered a fried fish plate and Traditional Nachos through door dash. The Fried Fish didn't show up and the Traditional Nachos was 6 chips with less than tablespoon of meat spread between them and even less cheese. It was $50 total for meal doordash refunded $20 in door dash credit so $30 for them to have a joke at my expense. read more

Summary: Jalapeno Tree needs to up its game. Visiting from the Pacific NW, Jalapeno Tree was recommended to me. Many restaurants are moving to "Farm to Table" menu items - another way of saying they serve very fresh items made with fresh ingredients. Jalapeno Tree bucks that trend - the only thing fresh was three small pieces of tomato on top of the guacamole. The salsa has the consistency of ketchup and has a sweet taste, like someone-added ketchup to it. Myself, I like chunky salsa that has chunks of peppers, onion, and tomato and a has little kick to it. On the other hand, the guacamole had very little to no taste of avocado at all. The refried beans tasted as if they came out of a can - no flavor. It is difficult to mess up Mexican food so that it has no flavor - Jalapeno Tree seems to have succeeded. On the good side, the service was quick, the dinner plate was hot. The server was there when needed and the dinner was not expensive. read more

How can anyone afford to go here ?? Price is outrageous for the food they serve ! I mean 30-45 min wait for simple dishes. Just unreal.

FOOD: I ate a beef burrito (but I ordered chicken). It was literally just ground beef in a smothered tortilla. Nothing else. There was no flavor and it was notably small compared to similar restaurants. The beef was also dry and had to be paired with the subpar white queso to be edible. The chips and salsa were also subpar with watery salsa. They provide free cheese dip, but it is served chilled and does not taste good. SERVICE: As previously mentioned, I received beef when I ordered chicken. It also took 10 minutes for water to be delivered to the table. The waitress never checked in on us or even looked our way so we could never catch her attention the whole time we were there. The free chips were all crushed to bits like they were from the bottom of the bag. Do not waste your time and money here. You can get much more food and better quality with far better service for similar prices elsewhere. read more

the food was very good! fast friendly service . great place to eat . Restaurant was clean.

The service was good but the food was very mediocre and women's bathroom was very dirty.

I had to give myself some time to reflect on this and make sure I wasn't overthinking it. Everyone that has seen the videos and pictures as well as heard the story agrees that we were discriminated against plain and simple. Why do I say that you might be wondering? Because I have a trained service dog and I could tell right away there would be issues as the hostess and the waitresses were huddled together discussing what to do. Shame since me and my partner both have great hearing and heard what was going on. They sat us in the furthest seat away from everyone else in the restaurant. We were so far back that our waitress would for get that we where there and we went for very long intervals with no refills or service of any kind. I've traveled the world and I've dealt with all types of people. Our waitress was rude to the point it was almost unbearable. When you are at work you need to use proper language, I'm not one of your homies that you can just talk to like that. I own a very well known company and my partner is a well known lawyer yet you still chose to discriminate against us. This is not the last you will hear from me by a long shot. After the below subpar meal for what could barely pass as Tex-Mex I asked to speak to the manager and this is something I never do. It took between 15 and 20 minutes before a very unsympathetic manager came and for some odd reason sat right next to me and asked how everything went. I began to explain and he just continued to interrupt me and assured us we weren't being discriminated against. He kept blaming the new girl for everything well guess what if you did a better job training you wouldn't have these issues so stop trying to pass the blame and be a real manager and deal with the issue at hand. We knew what you were doing and that got under my skin and my followers skin as well. My baby girl is more well behaved than most children and adults. She can tell when someone is being mean or causing an issue over her. When we got back to the table she curled up and would not leave my side at all. You should all feel ashamed of yourselves. She helps me in ways you can only imagine. The portion size of the chimichanga was maybe a burrito size at best. There are numerous food places to eat at in this town and this one does not deserve a second chance. He thought he was being benevolent by taking some of the charges off which he labeled as "server error" that was the first time I'd ever seen that code used and no one else I knew had seen it either. read more

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waitresses and the host are all rude, slow and just awful. The food isn't worth what I go through all the time with these people. I honestly don't know how they're still open. read more

Went on a Friday night had about a 15 minute wait. The food was very good though it did take a little bit to come out. Our server was Haley and she was excellent. read more

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Did receive a call - genuinely concerned about our treatment. Explained this was our go to JT in the area and never experienced anything ever like this. Thank you for the call. read more

Absolutely the worst Tex Mex you can get for 500 miles. The servers are nice and will take care of you but the kitchen is slow and lacking any knowledge of cooking Mexican food. Waited over an hour for enchilada plates on a Saturday evening when only 7 tables were occupied in the whole restaurant. Brought us out cold Queso and for some odd reason stacked the meat on top of our enchiladas? We didn't even touch our main entrees we wasted 70 bucks on a basket of chips and salsa highly recommended not eating here at all costs. Laziest attempt at Tex mex my family's ever seen would give negative stars read more

Poor service, horrible drinks and the quality of the food and taste have deteriorated over time. I don't recommend this place to anyone, far better Mexican food restaurants to choose from in town. read more

Food was okay. Nothing to write home about. Service was not terrible, but neither was it good. Sodas were not mixed correctly, water dripping on us from the ceiling. Probably wouldn't go back. read more

If I could go well into the negative ratings I would. First off my wife loved the Bob Hope there, don't ask me why but she did. I picked up a to go order for here there and when I got it home a roach crawled out of the box. I took here to eat there after the roach incident because she was full believed that it was a fluke. The waitress we had was just the drizzling shits of humanity. She was too busy trying to screw a guy at the bar to get tires on her car. I was out of tea and had to drink from my wife's glass because our waitress was refusing to do her job. When she brought our food she basically heaved the plates on the table then went right back to the guy at the bar. I attempted to flag her down for a drink refill and she completely ignored me. I had to flag down another waitress to bring out our bill so we could pay and leave. Service like that deserves to see the waiter and or waitress thrown out the door. read more