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The Jade Beauty studio

4.3 (14 reviews)
Closed 10:00 am - 8:00 pm

By appointment only

Services - The Jade Beauty studio

Eyebrow services

Waxing

The Jade Beauty studio Photos

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Microblade eyebrows are supposed to be hair like strokes that blend in with your natural eyebrow.

1. She was rushing when she did my microblade eyebrows because she was running over an hour late. She made the left eyebrow 1/4 of an inch longer than the right eyebrow  (I measured). I asked her to remove the part that was longer while I was there but she refused. She said she had other things to do and didn't have time. She lied and said that it can be corrected later after it started healing. I trusted her because she is the professional. I contacted her after it started healing and she then stated that it could only be fixed the same day. 2. She never apologized for lying. In fact, when I contacted her to ask when she would be available to finish removing the eyebrow, she yelled at me, called me a "b***h", and hung up in my face after stating "I spent enough time on your eyebrows already". I was and still am so shocked with this experience. I wasn't being rude to her at all, and I wasn't cursing at her at all. I just wanted  her to finish the job that I paid for, but she refused in the most unprofessional way possible. At a later date, she said that she wasn't trained to do corrections/removals. She then sent me a text saying that she is willing to try to fix it and to send a picture so she can figure out what to do to correct the eyebrow.  I sent her a picture and she never responded. 3. She is always running late. She schedules her appointments back to back, which means that she is always rushing. Since she is always rushing you can't really trust her to do a good job with your brows. She does a beautiful job if she takes her time though. I spoke with one of her clients while we were waiting, and she told me that judi is always late. She was more than an hour late for my appointment, but I didn't know she would be rushing. You can't trust that she won't be rushing on you either. 4. In communicating with her, I had to wait several days between each response. Judi is extremely selfish. Microblade eyebrows last longer than a year. How can a person really refuse to fix what she messed up? Or could she not because she wasn't properly trained to do corrections? It is unprofessional to offer microblading if she has not been trained to correct mistakes. At the end of the day, she didn't care because she already had my money. She stole my money really because she had me pay before showing me the mirror. Luckily, I was able to get my money back with my bank after showing them the pictures of what she did. 5. She changed her company name so people wouldn't see her poor reviews.

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2 years ago

Update: I still think she does great work. Time management on the other hand is questionable.

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4 years ago

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8 years ago

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7 years ago

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7 years ago

Business owner information

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Judi P.

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Review Highlights - The Jade Beauty studio

I've been seeing Judi for over 2 years now and let me tell you she is the best darn lash artist I've ever had!

Mentioned in 5 reviews

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The Lash Bar - the pathetic amount of lashes left just hours after my appointment.

The Lash Bar

3.8(31 reviews)
0.2 mi
$$

Jennifer "The Owner" was supposed to give me a full set of lashes last week. I was there for an…read morehour and it didn't dawn on me that a full set takes two hours. I definitely was charged for a full set only to loose half of them on the way home and the other half overnight! Let's not forget about the new "bonding" serum she used which felt like she stuck a torch directly in my eye! The next day we exchanged a few text messages and she said she would refund me my money. Well it's the day before Christmas Eve, she ended up blocking me on her cell phone and never returned any of my calls. Keep in mind I never lost my temper... I was actually in tears because she took away something I wanted for the holidays! Jennifer is very unprofessional, is cold hearted and untrustworthy! Save your money and skip right past this lash bar! I ended up having to dispute the charge with BofA and was able to get my money back. Luckily for me I saved all of her messages.

This experience was my first, and possibly could be my last. Kaitlyn was more than 15 minutes…read morelate, with zero apology for her lateness or even acknowledgement of the issue. Once the process was started up to the perming, she had a want to talk. After wards, it was easier and I guess more convenient on her end to leave and go have a chat with her friend upfront and ignore her client. Then came the harder issue for me, the perming solution began burning. Kaitlyn was prompt with helping me at that point. Speeding through to the after and roughly 3 hours after; I'm finding grief that has been left on my eyes, there are areas of tint that were not removed, and my eyes are still sensitive. First impressions can be the most important aspect of any customer service area, but it blew most trust out of the water with Kaitlyn. With this being my first eyelash lift and tint, I thought I as a customer would have been more important that whatever conversation was with her friend. Additionally, I asked about aftercare; she never brought it up.

Photos
The Lash Bar - I'm doing a beautiful set of wispy lashes

I'm doing a beautiful set of wispy lashes

The Lash Bar - Beautiful hybrid set of lashes

Beautiful hybrid set of lashes

The Lash Bar

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The Jade Beauty studio - eyebrowservices - Updated May 2026

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