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Aspen, CO

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The Innsbruck

4.8 (8 reviews)

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Hearthstone House

Hearthstone House

3.9(16 reviews)
0.2 mi
•$$$

AWFUL RESERVATION EXPERIENCE…read more It is a nice property, walking distance to all shops, restaurants in Aspen. I was in Aspen over July 4 week. We made reservations for this property to return over Labor Day weekend for the JAS Music Festival. I physically went to this property looked at it, and reserved three nights. They took 50% deposit. Later that evening, I got a voicemail that they had to cancel my reservation because they oversold their property over Labor Day weekend. I called Scott, the property GM. He confirmed that they did oversell and his employee should have never made reservations for Labor Day Weekend. He offered no apologies, no discount for future stays. It was very unprofessional. They have yet to refund my 50% deposit (about $1600).

All employees were very friendly and accommodating. Property is pretty. Apparently a student of…read moreFrank Loyd Wrights designed this building. It has the look of a FLW building. The lounge is really nice. Breakfast was great! Unfortunately the rooms are dated and need a facelift. They do there best to keep them clean. It looks like the last facelift was at least 25 years ago. The walls are paper thin so don't plan on sleeping in past 6:30 AM. Everything in Aspen is way way over priced. We knew that coming in, but we didn't expect the upkeep and maintenance to be so deferred. Aspen is the typical destination resort. Getting you once is the goal. Hoping you will come back is not. So for the reasons above I cannot recommend this property.

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The Innsbruck - bedbreakfast - Updated October 2026

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