It was really nice to be able to finally go to a real Nordstrom Rack. The one in OKC is a hot mess…read more This store was clean and organized, on the larger size and had a lot of options. Unfortunately, I'm on a weight loss journey which means I'm in between sizes and just couldn't find anything to fit me well. This complex is beautiful and they have a very convenient parking garage.

I like the fact that they have a large assortment of men's shoes, that the prices are fair, and…read moreeven when there's a very long line it moves fast. And being a senior, I appreciate that not only are there restrooms but somehow they manage to have clean ones.

I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

This was my first time consigning items at this store, and I was heavily debating doing so after…read morereading other reviews. The first time I came to this location, I went into the store portion. I was greeted politely and directed around the corner to the back, where the appraiser is located. That day, my interaction with that lady was uncomfortable. She had a condescending tone and a bad attitude. She even said one of my items was "jacked" and refused to take it. Overall, it felt like my presence was an inconvenience for her. Against my better judgment, I let her take the other items. Fast-forward about a week, and I decided to pay a small fee to retrieve my items from the store. Once again, I was promptly and warmly greeted by the store staff, who directed me to the appraiser again. It was the same appraiser that was present previously. Again, my presence is an inconvenience to her. I tell her why I'm there, and she tells me to go to the store portion. I tell her they directed me back here, so she calls the store staff via her phone and refers to me as a "little girl." I went back to the store portion and the same staff apologized for the miscommunication, and began helping me retrieve the items I had previously agreed to consign. The remainder of my interaction with her was very pleasant. It is quite disheartening writing a review like this, considering my only reason for doing so was the negative experiences I had with a single person.

Service always great and friendly. Selection very good and new stuff all the time. Such a fun…read moreexperience. Love going with my daughters

Told that I would only have to wait 45 minutes. I said okay I'll chill in the store. I come up and…read morewas like how much time left and she changed to saying it would take two hours now and I clarified asking was it from the time I had been waiting right? And she's said yeah. I said okay I'll go ahead and step out of the store. I come back and she says I have to wait another 45 minutes because | left like why did you not say that before | left? Only idiots work here. I also waited in store an extra 30 minutes and no one announced or called for me that my clothes were ready so I sat there with no notification either-I got shit to do. My 45 minute trip turned into almost 3 hours. Will not return here to shop either.

Probably the worst shopping experience ever. Three women…read moreworking in the store. No one asked me if I need any help. No one asked if I want to try on the clothes that I'm carrying around. I finally just walked over and put them in a dressing room. No one asked if they could find me a size. One nice lady at the register, Rebecca, said 'hello' and said 'have a nice day' when I left. What are these women doing in the store if they aren't there to help you and make you feel welcome?!

I had the most amazing service from Jessica so I highly recommend her as a stylist! I came in…read morelooking for a dress on sale that I had tried on when it was not on sale. I could not exactly remember if it was one size or the next one up, petite or regular either. I had tried this on back in December in Charleston with my mom. There were a lot of sizes left in this style on sale, but not in my size. Jessica found a variety of dresses in petite and regular with a similar silhouette for me to try, and eventually she found one a size lower than I suggested in the original dress I wanted to try. It ended up fitting me enough to see what size length I should order, so I ordered it to be shipped for free to my house. I also have a rule to try on a dress on sale that has only one left and is in my size, and that one fit me too. She told me that 95% of WHBM clothes are washable (I always thought they were dry clean only) so I bought this fancy dress with a sale price of $50 and I can wash it in my wash machine! I was so happy about that. I appreciate the service here and honest feedback on fit.

Came with my little brother who was a little anxious to try back to school fits but Laiton was…read moreextremely helpful and patient with us. Awesome dude, thank you!

LIKES: Well constructed are Madewell's lines, often more relaxed feel and fit are their pieces to…read moreJ. Crew, their parent company's. I've experienced great customer service at this shop, instead of a department store, I preferred shopping here. DISLIKE: No guarantee of great customer service. In fact, terrible it's been. Nonchalant, ignoring presence, and, curt attitudes from their sales staff I've seen and experienced first hand. 3 strikes on my Sep/Oct visits - "Out" this location is to me. cheers!

I came in on Saturday looking for a cute pair of shorts to wear to the FC Dallas soccer game with…read moremy hubster, so I stopped by Torrid because I knew that I would find something that I would really like. I grabbed a few different styles and the sales attendant asked if she could start a dressing room for me and took my selections into a dressing room. She was sure to ask for the correct spelling of my name and much to my surprise and delight, she spelled it perfectly!! The dressing rooms are just as stylish as their clothing and who doesn't love having their very own fan in the dressing room as this weather starts to heat up. Where my girls at with the boob sweat, who else can relate?

This is hands-down the WORST Torrid location I've ever dealt with. Their customer service is…read moreabsolutely pathetic. I called ahead to confirm if I could return an online purchase in-store, and the employee told me I could. I show up, and they just turn me away without a second thought. Completely useless. No wonder these stores are shutting down - this level of incompetence is exactly why.

Website too difficult to find what I need: -- dresses &…read moreshoes. Items are all over the place randomly; not organized in a logical way. Too bad because I just discovered you and need a lot of clothes.

Briefly stopped into Mine last week to check out the wares. The shop is super cute and clean, with…read moregreat decor and even better things for sale. They have a lot of stuff from underrated designers, including some cute denim brands that I haven't seen anywhere else. Definitely worth checking out for feminine, classy clothes.

First time to cotton on, and it was actually a good experience.. not much of sale going on, but we…read moredid buy a few things.. We liked the shorts and was about $50 for two... not a bad deal.. the linen type shots were comfortable and looked good.. Jean and a few other stuff were expensive compared to other stores.. service was OK.. billing was quick.. conveniently located within the Galleria mall in Dallas.. What an awesome mall.. coming here for the first time, and I was blown away with the number of shops and the variety of shopping experience in this mall . Parking was a bit confusing. I wish there was help in the parking lots. We initially thought the parking was outside Westin Galleria, but figured out that there were parking on the other side for the mall... good thing is the parking is free.. There's also a huge hotel right within the mall... there was also a skating rink, but in the mall and lots of them are enjoying their skates.. 4 stars ..

I was visiting Dallas from Chicago and this was the only store that had my size which is 38W. I was…read moreable to attend the all white affair and I commend this store for being able to assist me.