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The HSC Pediatric Center

3.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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2 years ago

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8 years ago

Great place to work and the people we service are the best. I love these children, to get to serve them is an honor.

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PM Pediatrics Urgent Care - X-ray room for diagnosing broken bones, performing chest x-rays, etc.

PM Pediatrics Urgent Care

4.3(72 reviews)
6.5 mi

My son came down with a fever, and my pediatrician recommended a visit to urgent care. This…read morelocation is the closest to our house so we gave it a try. Once inside I learned that you can schedule an appointment in advance if needed. Registration is to be done online via a QR code. Because my need was outside of the norm, a receptionist assisted with registration. I could tell that they were new, as many mistakes were made, from entering myself in the system rather than my child, failure to ask for my insurance card, and having to repeat/enter information in several times. I appreciate the need to learn; however, at some point it would have been helpful for someone else to take over (eventually they did). Once taken back, the RN that assisted us was super kind and gentle with our son. He took the time to answer any questions that we had. The NP was kind and listened to our concerns. We were advised we would receive a follow up call, as of late (it's been 5 days) and that hasn't occurred. Overall, I was really pleased with my experience, at PM. The location is close to my home, I can make an appointment if needed, the staff are kind, the location is clean and they did a great job caring for my kid.

My baby boy had a rash break out and I had no idea what it was. His father took him here before and…read moretold me to take him to this urgent care vs the one close to home. This place was quiet and clean. If you have a problem with the QR code for intake the sweet young lady at the desk will assist you on her computer. I went at ten o clock at night and they had a couple of families with their little ones. They were called so fast. Our time came quickly after being admitted in the system and paying my co-pay. The staff was nice. The doctor was awesome. Compassionate, knowledgeable, gentle and understanding. I can't think of another urgent care I will take my babies. I'm glad they exist! Plus the hours are parent minded. They get we may need help 10 at night or later. Thank you!

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PM Pediatrics Urgent Care - Very beachy, kid-friendly

Very beachy, kid-friendly

PM Pediatrics Urgent Care - Front desk area.

Front desk area.

PM Pediatrics Urgent Care - Inside one of the procedure rooms.  Fun beach scene for children to look at.

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Inside one of the procedure rooms.  Fun beach scene for children to look at.

Park Pediatrics

Park Pediatrics

3.1(37 reviews)
3.2 mi

Takoma Park pediatrics is my children's primary care i been coming to park pediatrics for 20…read moreyears and i love the services and all the providers they are nice and understanding and staff very friendly i recommend park pediatrics for your child care

WAIT TIME 40 - 1 HOUR!!!!!!…read more I used to really like this office. Dr. Norona is great. However, after my recent experience, I am extremely disappointed. I brought my two children in for pre-op appointments. My son was not cleared due to congestion, which I completely understand and respect. Safety comes first. But what is NOT acceptable is what happened with my daughter. One of the PAs, Ruth, gave completely false information to the surgeon who will be performing the procedure. She told the surgeon that my daughter had just been seen the day before with a fever. That is absolutely untrue. My daughter had not been seen in almost a YEAR. Ruth was reading from a note that was ONE YEAR OLD and presenting it as if it was current information. Because of that mistake, my daughter almost was not cleared for surgery. If I had not been paying attention and listening carefully, her surgery could have been canceled over outdated information from a year ago. Do you understand how serious that is? We have been waiting for this surgery date. Rescheduling would mean starting the entire process over again and waiting another month or more. This is not a small clerical error this directly impacts children, families, and planned medical procedures. I understand that human mistakes happen. But when it comes to pre-op clearance and surgery, details matter. Reading a year-old note as if it's current is not okay. Families deserve better attention to detail than that. Very disappointed

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Park Pediatrics
Park Pediatrics
Park Pediatrics - Well child waiting room

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Well child waiting room

Riverdale Park Pediatrics

Riverdale Park Pediatrics

2.1(7 reviews)
2.7 mi

Last year my daughter had some kind of infection near her eye / face that spread down her entire…read moreface. The doctor that day gave us lab corp paperwork to get it tested, because they were unsure what it was. When going into labcorp to get it tested on Saturday because her appointment with this office was on a Friday. Labcorp let me know the test to figure out what the infection for was coded wrong. The office / doctor sent over lab work to have herpes vaginal testing done on a SIX YEAR OLD. I was unable to contact anyone until Monday and by then her face had scabbed over and they stated they would have to cut her face to test it / open the wound, so to avoid scaring we decided we would not get it tested since it was healing with different medicines. This past Wednesday (Sept. 11th) it started again and as of Thursday morning it is spreading. Thursday, I called attempting to make an appointment but they stated they cannot prove I have insurance. I called and verified with my insurance, the insurance company refused to send proof via email or fax due to them have a hotline specifically for providers to verify. I called the office back to let them know they verified over phone with me and the office in Glen Burnie said no they'll have to fax or something over for her to be seen and the office also asked if they gave me a reference number. The insurance woman had not. At this point I even offered to pay out of pocket because I wanted to make sure it can get tested properly because you guys dropped the ball last time. They stated again, per their policy they need to verify the insurance and left it at that, insinuating I could not come in and pay out of pocket. On Friday I called to speak with the insurance again and they stated that they cannot send anything to them via fax or email but that the office could call. I called the office again to try to get an appointment scheduled, they stated they already tried to look it up and it didn't work. I told the front desk person that I was worried it could affect her eye / lose it, if it gets bad. The woman at the front desk stated for me to take her to the ER. I said I would try to call insurance again. I then stressed to talk to someone else and then they said I could pay out of pocket and scheduled me. Which I found extremely shady after the office stating for a whole day per their policy they have to prove insurance. So I decided to reach out to the insurance one last time to see if I could get someone to help. FINALLY, I got someone from the insurance to help and not just try to get me off of the phone. She had called with me on the line to the office, provided a reference number as well as a letterhead for document of health coverage. They STILL refused and said no, I could pay out of pocket. I even sent over a pdf form of my ADP with the pdf documentation she provided showing my kids on my insurance. I cancelled the appointment since they showed they did not care to help from the start and at this point pure lack of incompetence because I was providing what they had requested the entire time and it still wasn't enough. We went to the ER. The hospital stated based on pictures provided of the last time it looks like it was definitively Shingles or some kind of HSV virus. And that she needed to be seen today because how close it was to her eye so it was good I brought her in because if we would've waited longer it could spread to her eye (my main concern I even stated on the phone with your office) it could also cause LONG TERM EYE DAMAGE. My daughter is 7 years old. I have been with this doctors office since Gatdula retired. For years I have never had an outstanding balance, always cancelled appointments within a responsible time if needed and have always been patient and worked with them, even when the ball is dropped like how it was last year or the front staff is rude and coming off unwelcoming / uncaring. I requested to speak to Dr. Aguilar or an office manager, nobody is available. Then I requested to get his email or a phone number to reach out, I was informed they'd pass my information along or I could email the generic office email. He still has not reached out. I would not recommend this doctors office or any of the other Riverdale Park Pediatrics that are associated. I highly recommend Dr. Aguilar and other reputable doctors that work for Riverdale Park Pediatrics request to have their front office staff retrained as well as listen to the recorded lines to see how they are treating people. Your administrative staff are one of the biggest representations of your business. This was truly a disappointing experience.

Very frustrated with this office. You cannot talk to the front desk directly. The answering call…read morecenter isn't able to answer questions. When and if you are able to get transfered to the front desk they don't help you. They don't want to work. They make it very difficult for parents to access records. The physicians are great but they neeed a new front desk staff and get rid of the call center!

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Riverdale Park Pediatrics
Riverdale Park Pediatrics
Riverdale Park Pediatrics

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Jolan Shirley Rhodes, MD - American Vaccine Center

Jolan Shirley Rhodes, MD - American Vaccine Center

3.3(8 reviews)
2.2 mi

This has to be the worst pediatrician office I have ever been too. The doctor is just ok and her…read morestaff is terrible. If you set an appointment you will not be seen until an hour or 2 later. They are unorganized. My son needed bloodwork to go to daycare. The first time they lost the bloodwork. We went to get it done a second time and then they mixed the blood with the wrong fluid or something. We are now on to the 3rd visit for the same bloodwork and I'm still waiting for the results a week later. I have been trying to get this done for a month and it has not been a good experience. Nobody wants to make their child suffer by getting pricked multiple times for the same thing. Also due to the delay my son is still not in daycare and it's messing with my work schedule. If u can take your child to another office I would recommend going somewhere else.

My children have been seeing Dr. Rhodes for 3 years. She's super thorough…read more Yes, the office is old and everything is outdated. She also always has long wait times. However, her care is worth it to me. She's always thorough with any issues and makes sure to order all and any bloodwork or tests needed to assure us that things are ok. That matters to me. We've had three other pediatricians. She's been the most thorough and takes however much time needed with each patient which is likely why she's always backed up.

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Jolan Shirley Rhodes, MD - American Vaccine Center
Jolan Shirley Rhodes, MD - American Vaccine Center
Jolan Shirley Rhodes, MD - American Vaccine Center

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The HSC Pediatric Center - pediatricians - Updated May 2026

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