This management team is terrible. They took over our complex a few months ago and have taken us…read moreright into the gutter. Zero communication, even after multiple follow ups. The new property manager Kathryn Coconato had our 1st meeting on Zoom, rather than in person meetings as Villa Mgt used to do. She was hostile, angry, and offered excuses for the RowCal care team lack of response. This company is the absolute worst.

Marcie is our property manager and is amazing, she is always polite and professional . she always…read morereplies to her emails, texts and phone calls in a timely manner. she has a-lot of knowledge in this field and has answers for us or she finds the answers quickly. Thank you fir all you help...

William L. Seymour currently manages 7 or so Associations…read more (See URL wlseymour.com/Associations/Associations) Living at Riverwalk Condominiums (which his site lists incorrectly as Wellington Court... but DOES accurately demonstrate his level of competence and attention to detail) for 2 years as of May.... this is my experience with this management company, as both a resident AND briefly as a Board President Some background info... I have had previous experience (4+ years) as a Condo Association Board President. Also 4 years directorship on the Chicago Chapter of a Professional Board... so suffice it to say I know how Boards are supposed to work. I also was pre-law before I switched to IT. Legalese is not foreign to me. Bylaws are simple. Contracts are simple. Vendor management and RFPs (requests for proposals) aka obtaining bids... is simple. Property Management is not difficult. It's small business operations with only volume being the variable... number of units, work orders tickets, workforce management and customer service. Reporting to the Board on situations requiring management decisions... otherwise it should be Business as Usual on solid business practices. Service level agreements outlining the statment of work should be clear... scope what a Management Co. Is supposed to do is not rocket science. This 'management' company... experience from my 2 years of residency... has advised the Board to... raise the assessment 2x (9.3%) each year... so now I pay an ADDITIONAL $684 a year that I did in 2013... for what exactly? Adding to the reserve I get... but if I am paying more... I expect the budget being managed excellently. So what do I see? Direct experience... this Association has been told BY WLS not to use an Attorney in Board Meetings to save money... result? Lack of adherence to standard bylaws of the IL Condominium Assoc Act and Riverwalk Condominium's stated bylaws. Best examples: 1) Annual Meetings... notification and posted dates never seen at the minimum 21 days prior. Most associations post these at the beginning of the year... because... wait for it... they're ANNUAL meetings... seen 4 days notice maybe... March meeting didn't even have a location. Nothing mailed or posted yet for June... did I mention the June 3rd one was supposedly per WL Seymour...not existing... til I pointed out the reservation at the Rolling Meadows Library calendar. Then a pause... and response that it was rescheduled due to a conflict. Riiight. 21 days bud... not 3 days. Maybe you should get KSN to help you after all. 2) Board elections. Bylaws require notification and solicitation of candidates for open Board positions. Never seen that happen once aside. from a sentence in a notice about the annual budget. Show up at the meeting and the few people there appoint each other... and from their own admission they have never served on a Board before... if you actually notify owners per bylaws, you might have people show up... or mail out election information... get more than the same 2 or 3 people... that have no experience in Board membership, financial operations and vendor management. Yup they rely on the advice of... William Seymour. Non-Attorney... Who tells these people the can add charges for the owners without permission... like adding them to a class action tax appeal without notification... (got the emails and verbatim quote from misled Board members... one who has never served on one before... yup) Then billing their account for the unauthorized legal actions with a fee higher than assessment payments... then taking prepaid assessment money to pay those fees... and this making the account have a balance instead of being zero / negative credit balance. And don't get me started on the Board's response of 'why are you trying to micromanage?' when asked why a vendor's accepted estimate (4x actual measurement, 105% markup on mulch) was questioned... Yeah... if you have this management company... take a look at the vendor estimates and contract management. They like to let elevator maintenance bills run free from 2008... not renegotiate when they can... like 2013... and go from $450 to about $700 per month... Vendors get the best deals when WLS 'manages' your associations money... so look forward to annual 10% assessment increases and 2 week turn time on requests if you are lucky to get one at all. When your association is collecting 15K per month in assessments but has 20% of what the recommended reserve... and a Board that lets a Management Co. That doesn't like to provide itemized accounting run it... you have to wonder what is going on.

Our home owner's association, Fairfax Village, uses W L Seymour as our management company. The…read morecurrent manager inherited this company from his father. I've heard many long-term residents remark that the son, the current owner, doesn't manage association business as well as his father did. Even our board members are frustrated by the lack of follow-up by Mr. Seymour. Phone calls and emails are frequently abandoned without any response. Personally, I've been dealing with W L Seymour for over seven months regarding an issue with the association owned storm sewer drainage pipe that clears water from rain gutters and the sump pump away from my unit. My patio frequently ends up with 4-5 inches of standing rainwater and there has been some seepage through my basement floor. I have an email history going back and fourth indicating that they'll have a plumber contact me, but I'm still waiting for that phone call. I would not recommend this management company for managing your home owner's or condominium association.

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

ive been using this company for my tiny house rental company, I've got mulitple properties ran by…read moremultiple local management teams, Chicago central and Serena are the best in the game! I'm a 23 year veteran landlord developer and investor, I know good when I see it. I 100% give my stamp of approval! amazing responsiveness, market knowledge and overall friendly and to the point!

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

Natalia at GC Realty and Development is great! Whenever I have an issue or concerns regarding my…read moreunit, she responds expeditiously with a wonderful attitude. Natalia is always responsive and makes sure whatever my problem was has been resolved. She's the best! Also very patient. Thank you, Natalia!

I don't recommend- I've had nothing but NUMEROUS issues with my house after moving in. My windows…read morecurrently leak and pour water every time it rains (had to literally run around during tornado warnings with towels to try to secure the windows) and just got a message today from the company saying this was a problem from before they took over and they closed the work order. In my window sills there is literal growing mold because of the water that comes in, yet they're not interested in fixing it. Now I'll be contacting the code department to serve that the windows are not up to code and demand they get replaced. & did I mention they know I'm 3 days out from giving birth.. and the first time I contacted them about the windows was June 24, it's now Sept 11th- what a head ache. I believe they stage houses to look nice before you rent, then you move in and realize all of the problems you're about to endure. Also here is texts from there maintenance guys that even agreed the windows need replaced and are irreparable.

Over the past 20 years, we have been fortunate enough to have Supreme Realty And Property…read moreManagement manage (and market) no less than four of our properties. Whether it was a condo, three flat, or single-family unit, Supreme has really been outstanding in absolutely every way. In comparison to many organizations, Scot and his team are incredibly knowledgeable, punctual, and best of all consistently available. As far as we are concerned (and we definitely wouldn't say this about everybody), we would recommend Supreme Realty And Property Management to absolutely anyone who is in the market for management or real estate services. Thanks again Scot! :)

From the owner: Supreme Property Management is a friendly and reliable Schaumburg, IL Property-Management company…read more We do the legwork, whether you need to find a place for your home or business or you need someone to manage your rental property.

With years of experience and an easy to work with style, this is a great choice for your investment…read moreproperty purchase, sale or management.

From the owner: Whether you're looking for a place to call home or you need help leasing your property, Tillotson…read moreProperty Management can help. We are the leading Schaumburg, IL property management company.

317 Groveland Ave - ***Nancy Perdew** 10-stars!! Nancy, the…read moreon-site property manager, is truly the very best. I've known her for years both as an owner in the building and as a trusted resource when listing property there as a Realtor with Edina Realty. She is incredibly knowledgeable, consistently professional, and genuinely kind. Nancy is proactive, responsive, and always goes above and beyond--whether answering questions, addressing potential issues, or supporting both owners and agents. She's an invaluable asset to the building. Tracy Gazett, Edina Realty Minneapolis MN

Please save yourself. Don't bother calling or emailing…read more They are super unorganized, unreliable and unhelpful. As a resident that stays in a property managed by them....ive been waiting for a call from Maria the property management for 7 months regarding an "issue" they brought up. If you are a property looking for help with management, Avoid this organization at all costs. Pics show unkept unsafe areas of property they manage in Buffalo grove. 7 years we've been waiting for someone to paint a fence. Will get fined if I paint it myself. ZERO stars. 20 poop, fire & middle finger emojis Emails may bounced back here is the correct email address (that may get answered correctly or maybe not) residentservices.il@fsresidential.com They are all clueless & can't do anything to help. They will pass on messages but no one calls back, email responses always lack any logic. Everybody in the neighborhood are friends bc we have a common public enemy number 1 (& how horrible it is being managed by this company). I was yelled at on the phone for asking about an update/approval for a new garage door install that we are being FORCED to update. It took two months to get approved. Meanwhile Home Depot had already charged us for the garage door & kept calling. Luckily we weren't charged for storage of the garage door for 2 months. Only our hard earned money was lingering in the air. I managed to read all the Google reviews for FirstResidential... every property managed by them has the same complaints. You'd think they would learn something from the reviews but no. Not sure how they are in business. It's literally an endless circle of zero help.

This company is beyond incompetent. The manager recently told us we were low on funds and needed a…read morespecial assessment. I asked her to send me all overdue ledgers. She sent several. I messaged all those people and got some of them to pay. One simply said she needed an invoice that management wouldn't provide. I got management to send it and she paid. Essentially, I as the board member am doing what management should be doing. Another account has a balance of about $5,000. And the owner of the unit doesn't know what it's for so I asked management to explain the charge. It has been 2 months now and still no explanation in spite of me emailing them several times. Mind you this charge is from like 5 years ago. On top of this, this management company consistently tries to bill me for issues at the building and it's the reason I ran for the board. One time a leak originated on the 3rd floor, leaked to the 2nd, and ended up in my unit on the first. The plumber sent by management said the leak came from the 3rd floor but the management company sent me a bill and said it originated in my unit alone. Fast forward to today, and the management company is trying to do that again. They are trying to pin $4000 on to my account instead of the unit where the work was done. The board voted and we told management to place the charges on the unit where the work was done. I've been emailing management for 2 months asking if this has been done. At first, they claimed that they don't have the invoices yet, which was a lie because they had already sent them to me. Yesterday, they claimed that the minutes of the board meeting don't show such a vote ever took place. So in addition to being completely incompetent, they will also lie to unit owners and even the board president. I would steer clear of this company. What they need is a management company to manage their incompetence, not be providing management services. I'm going their job for them anyways.

This company seemed to have taken a while to get up to speed but found out that the previous…read moremanagement company left behind a mess. Since then, APM has been incredibly responsive and has done a great job managing our community. Big thanks to Steve with APM! I hope that they manage our community for many years!