Wonderful people! Competent and responsive. I couldn't recommend them highly enough. The apartments…read moreare clean and well maintained. Even the landscaping is beautiful. We came from a very bad landlord who we had to take legal action against, and European Touch was the exact opposite. The only reason we left is because we bought our own house or else my wife and I would have stayed forever. Erol and Cheryl are simply the best. Look nowhere else in Oak Park for an apartment. -Brian W.

I lived at 710 Washington for the last 3 years and loved living there. Our unit was fully updated…read moreand I never heard our upstairs neighbors. Cheryl and Erol are absolutely wonderful landlords, and they were very quick to respond to any maintenance issues. I especially appreciated that Erol manages his own maintenance crew and they were on the property nearly every day. I'll definitely miss living there, but it was time for us to move to a bigger space.

I am sorry to see unfavorable reviews for M&M, our building has been under M&M's care for almost 5…read moreyears now and I have had nothing but positive interactions with all of the staff. Ericka especially has answered all my requests and questions promptly and to my satisfaction, taking care of any problems in a timely manner.

Update 9/16/2024: I would like to simply paste here our response as to why we did not renew our…read morelease this year, as shared directly with M&M's absolutely useless, negligent, and incompetent staff. But firstly, I have to share that management recently informed all tenants at the Taylor and Superior building that they would be performing required inspections on select units today. I left for work at 8am, and returned home at 9:30pm to find that M&M left my front door unlocked for the entire day following their inspection. As a female living alone, it should be obvious why this is deeply concerning and most certainly in violation of the terms of my lease. But I digress... Rent is getting raised despite the fact the building is very poorly maintained. The office and maintenance staff are disrespectful, rude and difficult, with the exception of Rafael. He's just trying to right the sinking ship that Tim, Bob, Tenai, and the rest of the staff continually neglect. Parking is an absolute impossible menace in the area. Be prepared to be ticketed even if you have the proper Z3 pass and Oak Park licenses. And also be prepared to hear about or personally experience your car getting broken into or stolen while parked in front or behind the building, all the while M&M refuses to install cameras anywhere on the property for tenant safety. Neighbors in the building are hostile and should be kicked out for violating the terms of their lease (i.e. smoking weed in their apartments, noise disruptions well after midnight, causing damage to other apartments due to their own negligence). Half the doors don't work. Front door to the building is broken half the time, in fact locking tenants inside and creating a huge fire hazard. Half our light fixtures don't work and they flicker constantly. Electrical outlets are literally falling out of the walls. A pipe exploded sewage all over our dining room this spring after maintenance cut a while in the wall and left it open for nearly a month before returning to solve the plumbing issue, which will undoubtedly occur again when the ancient pipes back up in the units above. The building often reeks of sewage. The steam heat is absolutely terrible. It's loud and inconsistent, and it's often well under 60 degrees in the back of the apartment in the winter. Mice, gnats, roaches, flies, ants. You name it-M&M has it. Everything but a budget for an exterminator. And after requesting it multiple times, we have never received any updated timeline from management for the hugely interruptive work happening in the basement directly below our unit for 10 months and still going, going, going...

I cannot say enough good things about Richard Monzon, my building manager. I went through an…read moreincredibly difficult financial period, and he showed me patience, compassion, and basic human decency when I needed it most. He waited as long as he possibly could before issuing me a five-day notice, giving me every opportunity to find a solution. He had a job to do, but he never forgot that there was an actual human being on the other side of the situation. I am still in my apartment today in no small part because Richard gave me the time and grace to get things worked out. I will always be grateful for that.

I just moved out of a building in Oak Park that is managed by OPRC and was built in the 1920's. We…read moreinitially rented the apartment from a different company, and OPRC took over around 6 years ago. In an older building like that, it was great to have Richard Monzon as a property manager for these last few years. The building itself had some quirks, but any time we had an issue, it was taken care of right away. I can see that this is the second positive review in a row involving Richard and I'm not surprised at all. There were a few times that my wife and I were impressed how quickly he got back to us and helped us out.

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

ive been using this company for my tiny house rental company, I've got mulitple properties ran by…read moremultiple local management teams, Chicago central and Serena are the best in the game! I'm a 23 year veteran landlord developer and investor, I know good when I see it. I 100% give my stamp of approval! amazing responsiveness, market knowledge and overall friendly and to the point!

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

Extremely helpful and knowledgeable about property management. From doing everything to help…read moretenants to making property owners happy with many years of experience in renting , bookkeeping, remodeling and all the challenges that come along with being a property management team.

Chicago RPM goes above and beyond to keep their tenants happy. I have been very impressed with…read moretheir customer service and familiarity of the Chicagoland area.

I lived in the 7301 Circle Avenue for years, paid my rent on time, done everything right, excellent…read moretenant. No issues to be had, but after a weekend vacation out of State came home to wierd wet spot near the window in the bedroom. Couldn't explain it, but just assumed my brother spilled something and didn't tell me about it while keeping an eye on the place. After a couple of days of it seeming to never dry. Happened to be in the bathroom and water started pouring down from the exhaust fan vent. After the part of the bathroom ceiling falls in while waiting for maintenance. Find out that it's from the apartment on the second floor. And has been leaking for some time, as the water has been leaking in the walls and is finally coming to the surface. Mold has been growing in the wall and under the carpet. When it was brought to their attention, they will change the carpet, after a lengthy debate as they originally tried to blame me the tenant on the first floor for an issue originating from an tenants apartment that changed out their shower head on the second floor that caused the problem. While I had renters insurance to cover myself, when I asked Liz about my property damages I was told, "O you should of had renters insurance", like I said I did, but never at the direction of even recommendation of their management company. After weeks of shitty repairs and covering up the mold with paint opposed to removing the drywall and me informing them the next communication they would receive would be from my Insurance Companies Lawyers, instead of fixing the issue, they simply moved me to another appartment in the building. It was either that or forefit my security deposit by breaking the lease. I took the other apartment, but for the next 8 months it was hell, the kept part of the original security deposit due to carpet cleaning, but you just replaced the carpet due to the mold, what did you clean. As well as touch up paint in the bedroom and bathroom, but that was part of the repairs. By the time my lease was up I was Soo quick to move out and never look back. After being an ideal tenent for over 4 years, and issue not caused by myself, made the last 9 months of the 5 years hell. I will never recommend this place to anyone. STAY AWAY, PLEASE STAY AWAY, YOU WILL REGRET IT

DO NOT RENT FROM THIS COMPANY!!!!! I am a previous tenant and all they want is your money. When I…read moremoved into the apartment EVERY window screen was broken, and the picture window in the living room was broken, too. I told Pat this, and it was to be fixed. Well, it never was, and who do you think was charged $1,100 for that? Me. Out of my security deposit I got back $30. The apartment was spotless when I left., but I was charged for the oven not being clean and the fridge. The ONLY damage done by me was one of the glass mirrored closet doors broke. They charged me for all the things that were broken when I rented the apartment. Never again, lesson learned. Anybody that asks me about this company, run and run fast. Oh, and I let them know I was unhappy about the security deposit. Then Patricia threatened me by letter that if I take them to court that they in turn would sue me for the costs of repairs (that they already took out of my deposit), plus legal costs. This is an unfair company. If you do decide to live there..TAKE PICTURES OF EVERYTHING before you move in, otherwise you will pay for it when you move out. Pat is EXTREMELY rude and will always say she doesn't make the decisions,and don't bother asking because she's lying. She does make the decisions. Oh, and you will be responsible for the water bill and trash pick up. Who charges their tenants for this? This should be their responsibility as the OWNERS. I lived in their building on Hannah. It has electric heat which is also ridiculously expensive. PLEASE READ ALL THE REVIEWS HERE BEFORE RENTING FROM THEM!

From a condo board's perspective, RELIABLE provides a good affordable management service.read more

They tried charging us a Leasing Fee and Property Taxes. I called and questioned the fees and they…read moretook them off immediately. They didn't have to look into it. This tells me that they did it purposely with the thought that maybe we wouldn't question it.

My experience was great! I dealt with Jody a lot, and she was very personable. We had a big…read morevintage apartment in a 4-flat on a beautiful block. Never saw any evidence of rodent or insect infestation. Huge living room with fireplace & built-in bookshelves on either side. Pet friendly. Jody was always responsive to problems, and flexible -- if you wanted to plant flowers out back (there was a great back porch and about ten feet of grass before you hit the parking pad), she was ok with that. Our neighbors in the building were always nice. Lived there about 5 years & would have stayed longer if we could.

I rented from Jody and Ralph fifteen years ago in one of these properties - I thought the problems…read moreI had were just me but it seems pretty standard. Passive aggressive communication (if at all) once the lease was signed, dirty, badly renovated, badly maintained and a refusal to return the deposit without a legal warning. Slimy people.

If I could give zero stars, I would. I do not recommend you sign a lease with this place! There are…read moreso many problems wrong with this place, it's ridiculous. When you first walk in, the hallways are dark and dirty. Carpets are stained and tiles are missing in lobby areas. The building managers barely ever clean. They started repainting the beginning of March. They did maybe a floor or two, and then never finished. That's how most projects around here are though. There are mice all over the place. There are mice holes in the apartment, and you can hear them in the walls/floors too. We have walked into the dining room to see mice just sitting there. The management of our building just puts mice traps in the laundry room and electric area instead of calling someone to deal with it. Speaking of management- our building managers never take anything seriously. One of our neighbors has blared their music from 7 AM to 11 PM without the management saying one word. People are constantly smoking (weed and cigarettes) inside, the hallways reek. of it. Yet management does nothing. One of the managers is actually guilty of smoking inside too. The windows severely need window treatments. Some windows are practically falling out when you try to open the storm screen. It makes heating and air conditioning extremely difficult. You have no control of the heat. There are radiator heaters which have a master control, and it probably only goes on every 3-5 hours during the winter. Extremely irresponsible of management since people in the building have pets and children. The radiators make the room unbearably hot for maybe 45 minutes, and the rest of the time it's cold due to the cold air blowing in through the terrible windows. There is no central air, so you have to try to cool the rooms off yourself, which can be quite difficult because of the windows (once again). The newest thing in our building is now roaches. Which yet again, management refuses to do anything about! It's extremely irresponsible and unprofessional to have your tenants live in a building that has roaches. They're so unsanitary and who knows where they've been. DO NOT LIVE HERE! The low rent is not worth the headaches! (Also, from what I hear, they don't return security deposits!)

What a horrible, heartless company. A tenant's son was in a horrific accident and can no longer…read morenavigate the stairs to their walk-up apartment. Instead of being compassionate and understanding, the dinged her for not only her deposit but the next month's rent. So, now in addition to watching her son endure multiple surgeries, she has to worry about all the money she lost when she entered into an agreement with RK Management. You would think that they would consider the circumstances and offer her a refund but obviously they are more concerned with their bottom line than people's welfare. I hope that karma comes back to bite RK in a big way!