June 17, 2025 Re: Review of RowCal Community Manager, Rachel…read moreQuiroz, Arlington Heights, Illinois It is with great pleasure that I am writing this letter of recommendation for Rachel Quiroz, who serves as the Community Manager of Vista Del Lago, Park Ridge, Illinois. Rachel has worked for Vista Del Lago for many years. Our relationship began when Rosen Management was our management company, and Rachel has guided us through the successful transition with RowCal. As the Vista Del Lago secretary and current interim Treasurer, I have had the privilege of working closely with Rachel for several years and can certify her immeasurable worth as an exemplary community manager. Rachel has displayed incredible competence in her role, along with an unshakeable sense of diligence and responsibility. Although our building is a moderate size, it is an older building and requires frequent and sometimes long-term maintenance projects (we currently have multiple vendors on site). Additionally, we just completed a four-year structural renovation project (with multiple contractors), and her organizational skills during the process were invaluable. One of Rachel's core strengths is her strong communication skills. Whether managing owner relationships or communicating with vendors, she displays professionalism along with a pleasant personality that enhances those relationships. Rachel is a tremendous asset to RowCal, and her commitment to doing an exemplary job has been instrumental to the success of our building. Best regards, Dr. Valerie Gruss Vista Del Lago Board Secretary and Interim Treasurer

This management team is terrible. They took over our complex a few months ago and have taken us…read moreright into the gutter. Zero communication, even after multiple follow ups. The new property manager Kathryn Coconato had our 1st meeting on Zoom, rather than in person meetings as Villa Mgt used to do. She was hostile, angry, and offered excuses for the RowCal care team lack of response. This company is the absolute worst.

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

From the owner: Serving Chicago and the Chicago suburbs, Chicago Central Property Management is your trusted…read morepartner in property management, buying and selling properties, leasing, and HOA and Condo management. Local and family owned, with over 2 decade of experience working with landlords, tenants and owners we take pride in delivering tailored solutions that not only meet but exceed the unique needs of property owners, investors, and tenants alike. We specialize in small and mid-size properties from single units to as many as twenty unit buildings. We will give you the personalized and thorough service that our corporate owned competitors cannot offer. You will never have to press "1" to get a live person. We also have flexible pricing and customizable packages. Sponsoring Broker-COMPASS

I would highly recommend working with GC Realty. Their team is professional, responsive, and…read moreextremely knowledgeable about the local market. They communicate clearly, follow through on what they promise, and make the entire process smooth and efficient.

In 2 years living in the rental we experienced 3 different management companies and GC was by far…read morethe worst. GC took the majority of our deposit on very petty items. We have never not received our full deposit. After moving out we returned to put out the trash bins and they still said we left trash. While trying to buy a house we asked to rent on a short term. GC wanted another deposit and 2x the rent. As time went by and got closer to the end of our lease they then were willing to work with us. We NEVER were late on rent and kept the place spotless. We were model residents.

Over the past 20 years, we have been fortunate enough to have Supreme Realty And Property…read moreManagement manage (and market) no less than four of our properties. Whether it was a condo, three flat, or single-family unit, Supreme has really been outstanding in absolutely every way. In comparison to many organizations, Scot and his team are incredibly knowledgeable, punctual, and best of all consistently available. As far as we are concerned (and we definitely wouldn't say this about everybody), we would recommend Supreme Realty And Property Management to absolutely anyone who is in the market for management or real estate services. Thanks again Scot! :)

From the owner: Supreme Property Management is a friendly and reliable Schaumburg, IL Property-Management company…read more We do the legwork, whether you need to find a place for your home or business or you need someone to manage your rental property.

With years of experience and an easy to work with style, this is a great choice for your investment…read moreproperty purchase, sale or management.

From the owner: Whether you're looking for a place to call home or you need help leasing your property, Tillotson…read moreProperty Management can help. We are the leading Schaumburg, IL property management company.

317 Groveland Ave - ***Nancy Perdew** 10-stars!! Nancy, the…read moreon-site property manager, is truly the very best. I've known her for years both as an owner in the building and as a trusted resource when listing property there as a Realtor with Edina Realty. She is incredibly knowledgeable, consistently professional, and genuinely kind. Nancy is proactive, responsive, and always goes above and beyond--whether answering questions, addressing potential issues, or supporting both owners and agents. She's an invaluable asset to the building. Tracy Gazett, Edina Realty Minneapolis MN

Please save yourself. Don't bother calling or emailing…read more They are super unorganized, unreliable and unhelpful. As a resident that stays in a property managed by them....ive been waiting for a call from Maria the property management for 7 months regarding an "issue" they brought up. If you are a property looking for help with management, Avoid this organization at all costs. Pics show unkept unsafe areas of property they manage in Buffalo grove. 7 years we've been waiting for someone to paint a fence. Will get fined if I paint it myself. ZERO stars. 20 poop, fire & middle finger emojis Emails may bounced back here is the correct email address (that may get answered correctly or maybe not) residentservices.il@fsresidential.com They are all clueless & can't do anything to help. They will pass on messages but no one calls back, email responses always lack any logic. Everybody in the neighborhood are friends bc we have a common public enemy number 1 (& how horrible it is being managed by this company). I was yelled at on the phone for asking about an update/approval for a new garage door install that we are being FORCED to update. It took two months to get approved. Meanwhile Home Depot had already charged us for the garage door & kept calling. Luckily we weren't charged for storage of the garage door for 2 months. Only our hard earned money was lingering in the air. I managed to read all the Google reviews for FirstResidential... every property managed by them has the same complaints. You'd think they would learn something from the reviews but no. Not sure how they are in business. It's literally an endless circle of zero help.

Dawn Duncan is the ABSOLUSTE worst property manager I have ever encountered. This company is…read moreincompetent to the nth degree. Numerous unanswered phone calls and emails. They apparently dont know how to add over there becuase they are trying to chage me 60% for dues this year when the budget says the increase will be 10%. I did get thrugh to another employee Jasmine, and she either doesnt understand english or doesnt understand how to add and subtract because she added an additional 60% to my dues. The snow folks they use dont show up until the afternoon and DESTROY the lawns even though the snow poles are out to guide them. That is if they even do the driveways. They skip it alot if a car is in the drive. Sorry, you should still be plowing as much of the drive as possible. Not very helpful when you have to leave your house in the morning. They must have hired 5 year olds to trim the tress that, by the way did NOT need it, and now they all look slike sh*t. They also NEVER provide notice of work being done on the property. If someone is going to be working right outside my door or on the roof, I want to know before hand. Not a smart move for the management company. They are putting their contractors in danger. Stay as far away from this company as possible.

This company is beyond incompetent. The manager recently told us we were low on funds and needed a…read morespecial assessment. I asked her to send me all overdue ledgers. She sent several. I messaged all those people and got some of them to pay. One simply said she needed an invoice that management wouldn't provide. I got management to send it and she paid. Essentially, I as the board member am doing what management should be doing. Another account has a balance of about $5,000. And the owner of the unit doesn't know what it's for so I asked management to explain the charge. It has been 2 months now and still no explanation in spite of me emailing them several times. Mind you this charge is from like 5 years ago. On top of this, this management company consistently tries to bill me for issues at the building and it's the reason I ran for the board. One time a leak originated on the 3rd floor, leaked to the 2nd, and ended up in my unit on the first. The plumber sent by management said the leak came from the 3rd floor but the management company sent me a bill and said it originated in my unit alone. Fast forward to today, and the management company is trying to do that again. They are trying to pin $4000 on to my account instead of the unit where the work was done. The board voted and we told management to place the charges on the unit where the work was done. I've been emailing management for 2 months asking if this has been done. At first, they claimed that they don't have the invoices yet, which was a lie because they had already sent them to me. Yesterday, they claimed that the minutes of the board meeting don't show such a vote ever took place. So in addition to being completely incompetent, they will also lie to unit owners and even the board president. I would steer clear of this company. What they need is a management company to manage their incompetence, not be providing management services. I'm going their job for them anyways.