I called Donahue Halverson to come look at my Munchkin boiler--in its death throes--and give me an…read moreestimate on options going forward. A very friendly, amiable guy came out and had a look and promised to send me an estimate later in the week. When I didn't hear, I called and got their voicemail. I explained that I was expecting an estimate and that I'd be going out of state for two weeks and hoped the estimate would arrive by the time I got back. it did, and I had questions, so I called back. The woman who answered the phone seemed confounded by my request and said I needed to sign the contract and send it back. I explained again that I had questions that needed to be answered first. She wondered what my questions were, so I explained what they were. In a none too polite manner she said someone would get back to me. No one ever did.

The best and the nicest. Love their tech who saves us again. Previously installed a water heater…read morethe same day. Now, replaced a kitchen faucet, fixed a leaky sink and fixed a leaky bath faucet. All done the same day and perfectly! Love these people!

I requested a quote for installing a heat pump system to replace an ancient fuel tank furnace…read more Halco came out and quoted me $72K for work other companies quoted me $26K for! Obviously, I ended up going with the cheaper company, HSC Associates, and I'm sooo glad I did. HSC was great! But Halco? Stay faaaar awaaaaayyyy from these scammers.

The person who came out was personable and charming but that's the only good thing I can say about…read morethe company. It took weeks to get a written quote after he had been by. I asked if we could discuss a few things on it and the he kept saying he'd call but never did. I tried calling him a few times but eventually gave up. Part of their sales pitch is that they come out for emergency calls for their customers and how there's always someone available but if they can't even call me back to get a project started then why would I believe they'd actually show up when I needed a repair? Their quote was literally double the other quotes I had gotten and the markup on some items was ridiculous. The furnace model was listed on the quote so I looked it up and they were charging me nearly 5x what it cost. And it isn't like they were rolling in labor or other parts because everything was itemized. In the end, I went with a different company who did great work for half the price Halco wanted.

Bob is very honest plumber, charges reasonable price and always answers my calls. I have…read morerecommended Bob to many people and he always deliver. Phil. Cortland

From the owner: We provide air duct cleaning and dryer vent cleaning services in the Ithaca & Cortland, NY and the…read moresurrounding areas. Our services are offered to both residential and commercial sectors. We are licensed and we are fully ensured as well. We take great care and pride in the work that we do for you. Our pricing or quote is relatively straight forward. We look at the number of air ducts and vents one has in the homes, we look at your heating and ventilation system, and based on these factors we can provide you with a cost. Our pricing is fair and affordable. Our goal is to not only satisfy our customers but it is to wow them with our cleaning services. If you are looking for professional air duct cleaners that have years of experience, reliable, works with integrity, and provide excellent service then be sure to reach out and contact the ICA duct cleaning.

Hubbard's guys, Fuzz and Tom spent 11 hours at our home upgrading our 100 Amp Service to a 200 Amp…read moreService. They were so nice and very professional. They did an amazing job and next, we are putting in a new heating/cooling system.

These folks just installed a new water heater for me. The person who answered the phone was…read morefriendly and got enough details to ensure that'd they would have what I needed in the van if it turned out my old heater couldn't be repaired. The plumbers were on time, polite, explained things patiently (I know nothing), and got things up and running very quickly. And I very much appreciated the little details like putting on paper booties so that they didn't track basement water across my living room. Not like some other outfits I could name... Anyway, they'll get my next call for sure.

Cleaned clogged pipes and returned when extra work needed and refused my offer to pay for that …read more Expert work ,most considerate expert staff, and extraordinarily honest . I would never have anyone else . James Gross, Ithaca

We had an excellent experience with The Drain Brain. We discovered late on a Wednesday afternoon…read morethat we had a blockage in the main drain pipe leaving our house and water was pooling in the basement. I called and was told they could send someone out that evening for one price or wait until Thursday morning for a lower price. I chose to wait until morning. The technician, Mike, arrived around 10:15 and fixed the problem in 30 minutes. He was very cordial and knowledgeable. He wasn't cheap, but find me someone who is and let me know. The peace of mind was well worth it.

These guys are amazing!!! Hands down an amazing crew. The review you see at the bottom is an issue…read morethat can happen to anybody. People dont understand that being a plumber in this day and age is tough with material allocation being insane. Homeowners don't understand how hard these guys have to work and they do work hard. They are professional, trustworthy and honest. Unlike other plumbers when they cut holes out of your wall they make a nice clean cut for easy patching and always clean up after themselves. They use moving blankets to protect the area they are working in and make sure to discuss the job with you before they start working. If you need quality service work these are the guys you want at your disposal. They are locals and very tight nit with the Ithaca community. One minute they are changing out your shower diverter amd an hour later they are installing steam piping at breweries. These guys do ALOT pf different jobs big and small. Give them credit where the credit os due. I dont care how many times they have to go get parts. Things change in a split second and your old ass house is the problem not them 100% of the time.

The good news is that unlike many folks in Ithaca, these guys actually pick up the phone. The bad…read morenews is that the service leaves a lot to be desired. I had a plumber look at a water pressure issue (apparently nothing to be done about that, so no worries) and a dripping tap. The plumber disassembled the tap, told me they needed to order a part - as usual, these always require some brand specific cartridge - and they'd get back to me once they sourced it. He did not put the tap back together properly, so I had to figure out how to reassemble it myself, and Warden never called me back about the replacement part. Weeks later I still have a dripping tap. Would not call these folks again, guess I'll teach myself how to replace the cartridge on my own so I can be assured of a decent job.

I've used Hull for five years for my regular boiler and plumbing needs. They remember the house and…read moreits systems, know what to look for in my, erm, "historic" home, and repair exactly what's needed. I think they are knowledgable, fair, and their workmanship is excellent. I am sticking with them.

Today I had an appointment with this business For the purpose of installing a new washer and Dryer…read more I bought them a few months ago. And I wasn't sure if they are. electric or gas. I said, I will check my records. My brother was here, and he. decided to call Thayer. These two things literally took a couple minutes. By the time my brother and I were done, we looked. into the foyer. And the two men, Brad owner. Plus, one other,. who came were both gone Without saying a word. When I called the office to complain, the woman the woman who answered the phone gave me some ridiculous nonsense. I said I would be posting reviews online. And she said go ahead; We've been in business for 30 years. I certainly won't be doing business with them. I suggest anyone else doesn't either.

Very friendly, reliable and came out very quickly on a Saturday. To fix our well pump. Will…read morerecommend to anyone looking for a plumber.

Mike is awesome! He installed a new flange and toilet with a bidet. He was in and out in no time…read more Very reasonable prices as well. I'm a life-long customer now!