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The Home Depot

2.5 (31 reviews)
Open 6:00 am - 10:00 pm

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Returning and picking up curbside
Babs F.

Like most places, Home Depot is grossly understaffed. The flooring guy (white guy with a shave head, super nice) helped us... I had to track him down when a line was forming at 8:30am. I felt bad for the poor guy because he was working 2 busy areas. He gets a 5 star review but management and corporate get a zero. This is the 6th time that I've left needing more stuff because I need help and you're employees are spread to thin... AND, it's not like they're busy being cashiers. Pay $25 an hoy and have management walk the floor and HELP! Countless employees walked by and could have helped this guy-

Damaged Bay Window during installation by HD contractors.
Steven R.

We live in Melbourne Beach and had impact resistant windows installed by Home Depot in August just prior to Hurricane Dorian. We chose HD over other competitors due to their lifetime warranty. The installation went fairly well however one of the windows has imprinted circle marks on them, one of the screens has a hole, and we are still trying to get HD to install the remaining window trims prior to putting up our blinds. I've tried contacting the installation manager, James Keyser on these issues however for some reason, he refuses to even acknowledge there is an issue or communicate in any fashion how it will be resolved. We love the new PGT 5500 windows however for what we paid for them (over 25K), you would think customer service would be better.

Found the epoxy paint I need.
Lily Y.

This location was well lit, the aisles uncluttered. The checkout was smooth, the people friendly. There's plenty of parking too.

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1 year ago

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2 years ago

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The Home Depot

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5 years ago

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4 years ago

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5 years ago

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3 years ago

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7 years ago

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3 years ago

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4 years ago

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7 years ago

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3 years ago

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6 years ago

Went to get a ceiling fan and a staff member (Dan) was so helpful I ended up with full shopping cart. Very helpful staff. Thanks!!!

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11 years ago

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8 years ago

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8 years ago

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5 years ago

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9 years ago

Helpful staff, organized isles. Ample parking and smooth checkout make this an easy in and out service.

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Home D.

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6 years ago

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8 years ago

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11 years ago

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8 years ago

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10 years ago

Home Depot policy on Military discounts are shameful. What a waste of our time. People working there were very helpful and courteous.

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10 years ago

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8 years ago

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8 years ago

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Home D.

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9 years ago

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8 years ago

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12 years ago

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10 years ago

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10 years ago

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9 years ago

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Ask the Community - The Home Depot

Review Highlights - The Home Depot

CLEAN, ORGANIZED, FRIENDLY, & HELPFUL...

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Pacific Kitchen & Home - Xbox 360 setup

Pacific Kitchen & Home

2.2(18 reviews)
0.8 mi
$$

This Best Buy is in a convenient part of town, clean, well-organized, and has an extremely friendly…read moresales staff. However. I have found more often than not that the employees here don't really know their products well, or they make up facts about their products out of ignorance. Yes, the prices here are decent, but I almost always have to do extensive background research here on the computers I want to buy, just so I don't become misinformed or fooled by the sales staff here. I don't know whether they're doing it deliberately to fool people, or if the staff genuinely just doesn't know anything about techology... at least they're nice? Also, their customer service is absolutely terrible. Every time I've taken my computer there, no one has ever been able to help me or guide me to a proper solution / place to go to fix my stuff. ...I was also once trying to return a DVD here I received for my birthday that I know for a fact was purchased at this Best Buy, and they denied that it was bought here and wouldn't take the DVD back. what...?

Pro's Friendly…read morestaff Great selection of inventory Great location Installation department manager very knowledgeable Taxes 6.5% (not 9.5% like King County Washington... what a difference, not the fault of the King County store, but a bonus for the Melbourne store) Clean store Bigger than any of the Washington BB I have visited thus far Friendly mobile department Midnight and special event sales (Black Friday) organized and items in stock as advertised. Con's Some of the employees weren't the best to deal with. Not really big on price matching (unlike King County stores) Installation department was small for such a big store Summary: I really enjoyed shopping at this Best Buy. I became a regular, people knew who I was and what I was looking for and when I would come in they could tell me if they had what it was I was looking for. I was able to grab a flyer every Sunday and was able to find most of the electronic items I was interested in and some that I wasn't. If you are in the area and looking for a well stocked, well run and organized store that is clean and friendly, I would definitely recommend this one. The nearest Best Buy to this one was in Orlando and about 70 miles from this location, so what they didn't have, they could get from the Orlando location and have it for you within a matter of days.

Photos
Pacific Kitchen & Home - Xbox 360 setup

Xbox 360 setup

Pacific Kitchen & Home - Stuff has been taken off shelf to avoid theft. But, despite being in inventory they now can't find the items to sell to you!

Stuff has been taken off shelf to avoid theft. But, despite being in inventory they now can't find the items to sell to you!

Pacific Kitchen & Home - Inside

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Inside

Ferguson Home - Ferguson Home Signage on Door

Ferguson Home

2.5(6 reviews)
1.6 mi

Unresponsive untruthful, unprofessional and uncaring. Mistake dealing with these people. spent…read morelots of $$$,,and they can care less about any issues once they get paid. Really terrible customer service.

I was working closely with folks at ProSource on the selection of finish materials for the…read morerenovations of our master and guest bathrooms and they recommended I reach out to Feguson Showroom for expert assistance in selection the fixtures and accessories I would need. After I left ProSource, I drove over to the Ferguson Showroom for a look. First impression: I don't recall seeing any other customers in the Showroom when I arrived. Nobody was at the reception desk at the time I arrived, so I walked around hoping the receptionist returned. There were 2 Showroom Reps typing away on their respective computers, but neither one acknowledged me or inquired as to whether I needed assistance. Eventually, I asked one of the ladies if "there was somebody to assist me", as I wanted to inquire how to get started selecting fixtures. Basically, you're invisible inside the Showroom without an appointment. Lesson learned. By this time the Receptionist had returned, and I made an appointment and for the next day. An awkward start to be sure. The next day, with my appointment, I became totally visible to everyone in the Showroom. And I feel like I received expert assistance selecting and ordering my fixtures. A little over $7,000 later, I left feeling much better about my Ferguson experience. The good feeling was temporary, and it never returned. Here's the "bottom line" for any retail customer who's interested in purchasing fixtures at Feguson: You cannot rely upon them. They just seem too big and bureaucratic to effectively deal with a small $7,000 order. The fulfillment guys in the warehouse that coordinate delivery didn't seem to have a basic understanding of how a contruction project works. To my complete frustration, I was notified by email on the day my Contractor was scheduled to pick-up my order that several fixtures did not arrive - the day of pickup!! This totally stripped my ability to make substitute selections and immediately placed my project into a delay. I had to become the "squeaky wheel", constantly reaching out to my Showroom Rep. for any delivery news. To be sure, in the beginning she seemed genuinely interested in helping me get my missing fixtures. She was successful in finding a couple, and they trickled-in a nano-second before they were ready to get installed. But she soon seemed to weary over dealing with the missing fixtures - eventually blaming the delays on Delta. The last straw was when she recommended that I try to find the missing fixtures I needed on Amazon or Home Depot - can you imagine my frustration?!?!? I found the fixtures I needed online, placed my order, and two of them actually arrived the next day! The third missing fixture is scheduled to be delivered in four more days. Ferguson had no idea when, or if, their stuff was ever going to show-up - unbelievable! It's not Delta - it's Ferguson! Unless you're a multifamily residential developer that specifies enough plumbing fixtures to need a couple Ferguson semi-trailers to store your stuff on your construction site, I recommend a "Hard Pass" on using Ferguson for your project. Ferguson is simply too big and bureaucratic to effectively serve small projects and homeowners. They only thing Ferguson performed promptly was processing my partial refund for the fixtures that I was forced to find elsewhere - but I'm pretty sure that was only because they understood how annoyed I was! Ferguson, without a doubt, is one the most frustrating companies I've ever worked with - totally inconsistent and completely unreliable. Proceed with caution! Edit to Add (Jan 16, 2023): One of the telltale signs that an organization is too big and bureaucratic is that their employees are well-trained in the art of "company speak". In essence, telling their customers one thing (for public show) and doing another (because organizational culture is phony). The individual from Ferguson who wrote their response to my original review is the Area Sales Manager for Ferguson. No follow-up ever took place. Her comments leave the reader with the impression Ferguson has a customer-focused culture, when they do not. As I wrote above, "You cannot rely upon them", and this is a terrific real-life example of just that. Proceed with caution.

Photos
Ferguson Home - Ferguson Home Signage

Ferguson Home Signage

Ferguson Home - Ferguson Home Signage

Ferguson Home Signage

Ferguson Home - Ferguson Home Logo

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Ferguson Home Logo

The Home Depot - gardening - Updated May 2026

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