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    The Home Depot

    2.9 (35 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    Jack H.

    they're insane!!!! this box was over $3,000 and they destroyed it! the guys that delivered it knew it was messed up but his it until they left. then the online moron wanted me to keep the box for a 10% discount?????? holy crap she's dinner than a box of rocks!!!! 10%????? that's insane!!!! where it was destroyed was the exact place that a top was supposed to be mounted. do not order from home depot. they are a train wreck!!!!!

    Jane T.

    My hubs calls this Adults R Us! We find ourselves here several days each week buying materials for Work. We're in the construction industry and Home Depot is all things construction! The employees are not hard to find and are ready to assist with any issues! Tonight we returned a defective caulk gun and the service desk without hesitation replaced it on the spot ! Excellent customer service is one of the many reasons we shop here !

    Anisha H.

    I came here to purchase my Christmas tree. I normally purchase it from the Home Depot in Rivergate, but since I was on this side I thought coming here would be a great experience also. Unfortunately that did not happen from the time I arrived to the time I left. Pulling in I was looking for the giant white tent that I'm use to seeing at Rivergate. They did y have one which was fine, their trees were located in the nursery. But if you go at night like I did please be advised that this entire store location in pourly lit. There was no lighting on the signyhat showed that they provided trees at their location. Which is why I did not notice they had trees at al. After parking and walking inside is when I noticed the two trees at the entrance. So I walked out to the nursery area and found the Christmas trees. Unfortunately there was no one out there to greet me or provide any assistance at all. The trees were large and a little difficult to pick up and some hadn't been cut open so I couldn't look at them. After about 10 minutes I de used to try and find someone. No one seemed to be available to assist so I left and now I'm heading 20 minutes away from pineville to Rivergate in hopes that they won't close by the time I arrive as it's 8:22pm. Yes I would rather drive out my way, and to a place where I know I'll be well taken care of. Sad and very unfortunate but true.

    Stuff at The Home Depot
    Bruce K.

    Meh. It's a Home Depot that is no better and no worse than any other Home Depot I've been into. I was looking for one specific item in the plumbing department and their selection was only one and it didn't have the features I wanted. Oh well, there's always Amazon.

    Guy cutting wood for "Free ninty nine"
    Mike S.

    Hello Friends, (Disclaimer) I have been on a serious Planking kick. One of my favorite show (online) is Sam the Cooking Guy. He made a Cedar Plank Salmon that looked outta this world. Sooooo In comes Home Depot. Instead of ordering cedar planks online for 10-34.99 or going to Wally world or the like and buying them for around 15 bucks. Under the direction of Sam, I went to a lumber yard. (well not quite but you get the point). I walked in and straight to the wood sections. Asked the guy for UNTREATED Cedar Wood. Well he pointed me in the direction of A LOT of different wood. I told him what i was trying to do and he in fact told me to go to Wally World. NO THANKS. He pointed me to some Cedar Wood 6ft tall. Well, i picked one up and asked if he could cut thme into 12 inch long "planks". He did so and I was outta there... Total cost for 6feet of Cedar wood cut into 6 twelve inch cuts... = 2.76. So instead of spending 10-35 bucks on 2 -12 inch planks, I spent 2.76 on 6 -12 inch planks. WINNING!!!! (of course i took pictures)

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    5 years ago

    They're awesome here....bought my baby a key to the house :)

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    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    Thought I was at Chick file or black hawk hardware on park road.

    Mentioned in 2 reviews

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    Flippin Jays

    Flippin Jays

    4.0(26 reviews)
    0.6 mi
    $

    I bought a Whirpool refrigerator here about 11 months ago…read more It's been working great until about two weeks ago & the refrigerator stopped cooling. I called them & they said it was still under warranty. They gave me the Whirlpool number, I called & set up the service appointment. It took about a weeks to schedule but the Tech came out today & did the repair. Easy Peasey!

    With the current events, I was wanting a chest freezer. They are sold out at the big box stores all…read moreacross the region. Obviously, other people had the same idea that I did. And so here's Flippin Jays who manages to get a truckload of chest freezers in an assortment of sizes. I wanted one and they wanted to sell one. The purchase process could have been smoother but I'm very forgiving here. Six feet of "social distancing" doesn't work well when you have a bunch of folks who want something that's in short supply. They did as well as they could under the circumstances and everyone who was there at the store when it opened got their purchase, though maybe not in the order they had originally queued up. That's a minor ding. And speaking of minor ding, this is "scratch and dent." My chest freezer was clearly used but it's operational, guaranteed for 90 days and I'm sure some "goo gone" will get rid of the marks on it. The folks did not want to be dealing with the public today. Definitely not a bunch of people who were about a minute away from an actual riot. But they did pretty well keeping things as organized as they could and selling what people wanted to buy They loaded it into my vehicle for me, which was awesome service. [Review 12996 overall, 313 of 2020.]

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    Queen City Homestore

    Queen City Homestore

    3.0(17 reviews)
    1.1 mi

    Hands down - has been the worst experience and I will NEVER do business with Queen City again…read more As a business owner myself, my husband and I chose to forgo the big box stores to purchase all new appliances and try to support a local CLT retailer. We planned to FULLY renovate our kitchen at the end of October, so consciously placed our appliance order with Queen City in July for all major appliances (fridge, cooktop, microwave, double ovens, and more). In October (the week our demo started) the store informed us that the warehouse in CLT dropped our cooktop and it would need to be re-ordered. There was never an apology or remorse for their own mistake. We are SIX WEEKS PAST that phone call and no appliance has ever been delivered. I have been extremely patient, but every week when I call for an update to this DAY there has never been an apology, or accountability for THEIR mistake. I have to chase someone down every week for any sort of information that they "might be able to find" in the system. My entire renovation is paused 'midway' ... they act as if this happens all the time and WE ARE BOTHERING THEM following up on the order we placed in July. Just abysmal customer service. Again, as a business owner myself I am completely disappointed with our experience and would NOT recommend them to anyone.

    Was referred to this business by another business. Was referred to speak with Robbie and he treated…read moreme very well! Helped me pick out a new washer/dryer and refrigerator for my new home. Told Robbie exactly what I was looking for and price point. Also gave him dimensions for the areas of the appliances. They had exactly what I needed in stock and was able to deliver the following business day. Visited the store on a Friday and appliances were delivered on Monday. I have the privilege of Charlie and Devin delivering and installing my appliances. They were very careful and precise on bringing in the appliances to the home. They installed the appliances and showed me how they worked. They also cleaned up after themselves, which was a bonus. Even offer to haul away my old washer/dryer for me even though it was not on the paperwork. I would refer Queen City Home Store if you are looking for appliances. They also have furniture that I will be looking at next my next time in the store. If you visit for appliances as for Robbie and if possible ask for Charlie and Devin to deliver your items!

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    American Freight: Appliance, Furniture, Mattress

    American Freight: Appliance, Furniture, Mattress

    3.1(7 reviews)
    0.7 mi

    My husband and I decided to buy a new refrigerator before Thanksgiving. We went on Sunday 11/13 and…read morelooked around to see what we can find. They had a lot of selections to choose from. I fell in love with the Samsung Bespoke 4-door refrigerator. After inspecting the refrigerator for damages I felt comfortable purchasing it. It had a couple of dings on each side which I was completely cool with because no one would see them. JT gave us a great deal on the refrigerator. JT advised us that they will call us on Tuesday to set up delivery for Wednesday. I guess the first inclination of a problem is when I didn't get a call on Tuesday. I called JT on Wednesday morning to see what time my delivery would arrive. He advises me that they are still working on a schedule and he will call me later. About mid-day still no call. I called JT yet again and asked what time my delivery would arrive as I had some running to do. He advised me to do what I had to the drivers would call me when they are on their way. Well, the call NEVER came! My husband called on Thursday to find out what was going on. He was advised that the driver hurt himself and was at the emergency room so they were trying to get help from other stores to assist them with the deliveries. We advised that our refrigerator would be delivered towards the end of the day. Nope...never happened!! Towards the end of Thursday, my husband was informed that the helpers quit and that we would not get our refrigerator till Friday morning. Friday morning came and went. The drivers got to my house around 4 pm to deliver my refrigerator. As they were taking measurements I asked if I could see my refrigerator. The delivery guys were very friendly and had no problem showing me the refrigerator. As I am looking at the refrigerator I notice more than a couple of dings on each side. I am now looking at long scrapes on the bottom, the refrigerator door dinged and damaged, draws scraping as they are being pulled out, and the back of the refrigerator is completely indented in two areas. I advised the guys I am not happy and do not want the refrigerator. I called the store and spoke with JT. JT was insistent that there was no damage. I asked to speak to the manager. Ernest gets on the and I start telling him about the damage. We didn't hit it off very well as he rebutted that the damage was already there. I know it wasn't. He wasn't even in the store when we bought the unit..and I took pictures of the whole refrigerator. Pictures were taken in the excitement of the option to change the panels. Needless to say, I was pissed that he had the gall to tell me I was lying about the damage. I told Ernest that I was sending back the unit to the store. He advised me that he had another unit however he couldn't have it delivered until Sunday. I told Ernest that my husband and I would come in on Saturday to see what our options are and wanted it delivered on Saturday. As I walk into the store Ernest was helping another customer...however he did acknowledge our presence and advised that JT would help us. So the original refrigerator I picked out and sent back was 29 cu ft sitting right in the front of the store. JT was trying to convince my husband and me that the 23 cu was the same size as the one we sent back. I refused the first option of the Bespoke he gave us. It was more dinged up and it was way smaller. I walked around the store for a few with anxious feelings. I need a refrigerator and needed it asap as I had family coming in from out of town. As my husband and I went back over to the refrigerator we sent back to take an inside measurement I pulled Ernest over to go over the new damage. As I showed him all the damages..he admitted that they were not there when we purchased the refrigerator. So now we are hunting to find a 29 cu ft refrigerator. We came across another Bespoke refrigerator with a tablet in the door. JT had shown it to us the first time we were in the store. We decided to take that refrigerator however it didn't have all the panels on it just the one with the tablet. Ernest agreed to put panels on the refrigerator so we agreed to take it. He did tell us that he only had 3 white panels and one blue. I was ok with that. He advised us that he can't have it delivered till Sunday. I told him that the trust is gone and I needed my refrigerator asap. Ernest promised that if he couldn't find anyone to deliver it to us he would deliver it himself by noon. So I took another chance. Ernest and one of his employees were at my front door by 11 am with my refrigerator. They delivered and installed it. I was so happy. I must say Ernest kept his word which is really important to us. We are repeat customers..and will continue to shop there since Ernest made a bad situation better.

    Glad I went to American Freight. Got a great refrigerator. Alex's Check out was quick…read moreand easy. Loaded my truck and zoom. Well carefully zoom anyhow. Appliance works perfectly.

    Photos
    American Freight: Appliance, Furniture, Mattress
    American Freight: Appliance, Furniture, Mattress
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    The Home Depot - hardware - Updated May 2026

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