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The Home Depot

2.7 (53 reviews)
Open 6:00 am - 10:00 pm
Updated 1 month ago

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Jerry J.

Typical Home Depot. Lots of stock and selection. Nice plant section as well. Huge parking lot. Clean bathrooms. Service can be hit and miss here. Half the time they are helpful and other half not so much! Prices are comparable to other major big hardware stores.

Paint
Jorge H.

I came to exchange a quart of paint. Started painting. When I got to the bottom is the quart you could see yellow. It was not completely mixed. I Bought it Friday, today is Monday. The woman in the paint area said that it was mostly gone. I explained I started painting and didn't get to the yellowish part until I got to the bottom of the quart, and I tried to mix it in as best I could but the color came out more yellow. She said she could make another one for me, but, I would have to pay so I showed her a picture and she said ok. I bought two other gallons of paint at the same time. Too bad there isn't a Lowe's closer. In the end they didn't exchange it. They offered to reduce the cost. Terrible service. I let them keep it.

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4 months ago

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The Home Depot

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7 years ago

This place is awful, I recommend going to Mary's Peak True Value in Philomath Oregon, it is a wonderful place and great service.

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11 years ago

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9 years ago

Customer service absolutely awesome. The assistant manager is an asset to this company! Thank you

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Ask the Community - The Home Depot

Review Highlights - The Home Depot

My waterheater went out the Sunday before Thanksgiving - I went to Home Depot and they had me contact Fast Water Heater Company.

Mentioned in 2 reviews

Read more highlights

Stover Evey & Jackson - Feel free to stop by and we'll be there to answer your appliance questions.

Stover Evey & Jackson

3.3(50 reviews)
1.9 mi
$$

Well my experience with them was not good. My new dishwasher…read morewas supposed to be delivered between 8 and 10 am this morning. I paid for delivery and haul away of old dishwasher. My old dishwasher was still working, but was making a lot of noise and was slowly dying. I removed my old dishwasher last night and had it sitting in my kitchen ready to be hauled away. At 8:15 am they called me and told me they accidentally sold my dishwasher to another customer, and now the don't have anymore. They apologized and said they might be able to deliver different in stock model soon if I wanted to change my order. I asked if soon, meant today. The sales person said probably not. We drove to their store, and looked at the other comparable dishwashers, but they all had features my wife did not like. So we asked how long to get another one of same model we had ordered. They said 1.5 to 2 weeks. I said, that since I didnt want to go 2 weeks without a dishwasher, I would have to re-install my old dying dishwasher and then remove it again in 2 weeks. What a PITA. I then asked for free delivery, install and haul away, since their F'up was costing a lot time and effort. The salesperson went to see if management would okay this request. Management did not. The best they would do was knock about $100 off their fees. I then canceled the order, and ordered from HD. With delivery and haul away included, it was about $60 less than Stover. Plus I could get it in 3 days. So, we got the model we wanted for less money and a much sooner delivery. So I'm not impressed with Stover's customer service, or really doing anything helpful after such a monumental F'up. I was specifically going with a local business because I thought they would have better customer service. I am very disappointed.

Great place for parts, appliances and even advice! Always willing to help and detail oriented…read moremaking sure that the part needed is the part received. Could not recommend higher!

Photos
Stover Evey & Jackson - There is ample parking and a bus stop next to our store.

There is ample parking and a bus stop next to our store.

Stover Evey & Jackson
Stover Evey & Jackson

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Kelly's Appliances - Kelly's Logo

Kelly's Appliances

3.0(2 reviews)
0.3 mi

I recently purchased several Bosch appliances from Kelly's Appliance Center in Salem, including a…read morerefrigerator, dishwasher, stove, and microwave. After receiving a call that all of my appliances were ready for pickup at their warehouse, my husband went to collect them--only to find that the stove I had purchased had been sold to someone else by one of Kelly's sales associates. We were told we would have to wait for a replacement stove to be delivered. As a cottage baker, a reliable stove is essential to my business. Unfortunately, the replacement stove did not cook my products correctly. When I contacted Kelly's to report the issue, they were dismissive of my concern and I was told that their return policy only covers a five-day window--essentially leaving me with no recourse. Three weeks later, a new control panel was installed on the stove, but there's no guarantee this will resolve the issue. I can't shake the suspicion that I was given a returned or defective unit from the beginning. Sadly, this experience has completely eroded my trust in Kelly's Appliance Center. As well as the quality and reliability of Bosch stoves. I chose Kelly's because I believed they would offer superior service and support, but unfortunately, my experience has proven otherwise. I would not choose to do business with them again.

Visited Corvallis location in August 2024. Super helpful with ordering and installing washer and…read moredryer with stands. Staff was knowledgeable on appliances available and very friendly.

Appliance Science - Nice Install!

Appliance Science

4.7(13 reviews)
45.6 mi

I spoke with the owner of Appliance Science, Richard, on December 3 2024 to determine the cost of…read morerepairing my Kenmore stackable dryer. Based upon my conversation with him I'm confident that if he can repair an appliance he will tell you and give you his best price. He does work on Kenmore dryers but did not have the experience to deal with a dryer that stopped functioning associated with dryers steam dry function. Rather than charge me for coming to my home and try to diagnose and fix a specific problem we talked about a number of different alternatives including but not limited to purchasing a new dryer. The end result is that I'm going to look for a new dryer. If you're looking for an honest business to do work on your appliances at a reasonable price, I highly recommend Appliance Science.

Well, here is another 5+ star review for Richard! I did promise I would write a review, and I…read morefinally getting around to it!! There are so few good people in this town for any repairs or anything it's almost impossible to find anyone, but this is a rarity. He does do appliance repair, but not refrigerators. He does garbage disposals, washing machines, dryers, dishwashers, and stoves and ranges. He is honest, he has incredible integrity, and even though he wasn't able to fix my machine because I need to get another one unfortunately. I had a Maytag/Whirlpool, which they are not any good anymore. He reminded me how wonderful speed queen is and I have those at my commercial building but had forgotten. I didn't know that they were available for a home so he really save me tremendously with that advice. I went out and got one right away. Can't wait till the dryer breaks so I can get a speed, queen and have a set!!! He also took time while he was here to explain how to use my fire extinguishers, and how to keep them up and check them each month, as well as cleaning out the filter on my dishwasher, which I was unaware of and discussing some other things with me. I cannot say enough great things about him. He reminds me of the people back home where we had a really great workers and hard workers. You will not find that here in this town. If you get this guy, you are lucky. I will always keep his number in my book and call him for anything in the future. He also recommended Roby's, which turned out really well for me and I'll be writing a review for them too.

Photos
Appliance Science - Richard on the left Lewis on the Right

Richard on the left Lewis on the Right

Appliance Science - One of several new phone book ads.

One of several new phone book ads.

Appliance Science - Just installed these awesome Speed Queens!

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Just installed these awesome Speed Queens!

Kelly's Appliances

Kelly's Appliances

2.6(92 reviews)
26.1 mi
$$

I honestly don't even know where to begin with how terrible this entire process has been and how…read moreincompetent the sales staff is. I ordered a professional range 2 months ago, and today was the fourth delivery attempt--which I ultimately declined and requested a refund. Four separate delivery days where I planned my day around and cancelled plans because of delivery. It takes A LOT for me to write a bad review. I am absolutely baffled by the level of incompetence from the sales team at Kelly's. I would never recommend buying from them. If your appliance arrives in perfect condition, consider yourself lucky--you do not want to deal with this company if anything goes wrong. I still have not received a single unprompted phone call. Delivery Attempt #1: The stove arrived and when the protective tape was pulled off, it left residue everywhere and the stainless steel looked damaged. I declined delivery. Frustrating but understand it's no one's fault. However, one of the delivery people and our sales person implied that we should just give it a little elbow grease ourselves. We paid several thousand dollars for a new stove, I think that is unreasonable to tell a customer to do that. It was taken back to the store, where the sales staff supposedly "cleaned" it. No call from our salesperson to schedule new delivery. Delivery Attempt #2: The following week, they attempted delivery again. It still wasn't in acceptable condition, so I declined it again. Our sales person was not friendly and acted like we were being unreasonable. I ordered a brand new stove so I think it's pretty reasonable to want in perfect condition upon arrival. So they then ordered a completely new stove. Again, no one called me about a timeline or delivery. Delivery Attempt #3: My delivery window was 11:45-3:45, but they didn't show up until 6:30 PM. I received zero communication--I had to call repeatedly just to get updates on arrival time. I have a toddler and a stove I couldn't use because they kept saying they were arriving any minute. The new stove arrived with the exact same tape issue. Frustrated, I begrudgingly allowed them to bring the stove inside with the promise that a cleaning crew would come the next week-- still not convinced that they would be able to get it cleaned, but so frustrated that I had been sitting at home for hours waiting and wanted to just get it done. The installers pulled out my old stove, brought the new one in, and after working through dinnertime, bathtime, and bedtime for my toddler, they informed me at 8:30 PM that they couldn't install it because they didn't have the correct fittings. This was the first time anyone mentioned a professional installer. Again, communication has been nonexistent the entire time aside from automated delivery confirmations. Since I couldn't be without a stove with a toddler, they had to bring back my old stove and reinstall. They left our home at 9:00 PM--from a window that was supposed to end at 3:45 PM. After going back and forth with the manager, we finally arranged a professional delivery team for the following week. Delivery Attempt #4 (Today): Yet again, the stove arrived in unacceptable condition despite attempts to clean it. The installer tried to clean it and even he agreed the stainless steel looked permanently damaged. At this point, I requested a full refund. Throughout this entire ordeal, not once did anyone from Kelly's reach out to us--no updates, no apologies, no communication at all. They issued a refund but still no call. Every single time, we had to call them. I wasted four days sitting waiting for this range, clearing out a path for delivery and canceling plans. The only positive part of this experience was the delivery crews themselves. They were polite and did the best they could with the situation they were given. Jose, Chris L, Lander and Chris H were awesome and understanding of our frustrations. The professional installer that came today (I believe his name was Gary) was also very professional and friendly.

I recently purchased several Bosch appliances from Kelly's Appliance Center in Salem, including a…read morerefrigerator, dishwasher, stove, and microwave. After receiving a call that all of my appliances were ready for pickup at their warehouse, my husband went to collect them--only to find that the stove I had purchased had been sold to someone else by one of Kelly's sales associates. We were told we would have to wait for a replacement stove to be delivered. As a cottage baker, a reliable stove is essential to my business. Unfortunately, the replacement stove did not cook my products correctly. When I contacted Kelly's to report the issue, they were dismissive of my concern and I was told that their return policy only covers a five-day window--essentially leaving me with no recourse. Three weeks later, a new control panel was installed on the stove, but there's no guarantee this will resolve the issue. I can't shake the suspicion that I was given a returned or defective unit from the beginning. Sadly, this experience has completely eroded my trust in Kelly's Appliance Center. As well as the quality and reliability of Bosch stoves. I chose Kelly's because I believed they would offer superior service and support, but unfortunately, my experience has proven otherwise. I would not choose to do business with them again.

Photos
Kelly's Appliances
Kelly's Appliances
Kelly's Appliances

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The Home Depot - gardening - Updated May 2026

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