While I usually shop at Lowe's if I'm in Burton, (Lowe's is directly across the street) I have to say that the times that I have shopped at this Home Depot, I have been impressed. For one, the customer service is much better than the nearby Lowe's. I've usually wound up at Home Depot because I couldn't get what I wanted at Lowe's or simply couldn't get anyone to locate it for me or answer a simple question. I was impressed with them when they let us get whatever size piece of wood cut to order to install a railing in the basement, as opposed to Lowe's, who told us they "couldn't cut it to specification." Huh? Baffled by that answer, we went across the street to HD and have been back several times for everything from space heaters and lighting to lumber. Prices are fairly competitive on most items and I believe they will match any competitor's price for the same item. Plus, the customer service is great. I never wander around the store looking for someone to help like I do at Lowe's. read more

My husband went to the Court street Home Depot in Burton today to buy 30 bags of mulch. He waited behind a guy for 15 minutes while the guy ahead of him and the Home Depot associate loaded about 50 bags into the guys truck. My husband backed in to make it as convenient as possible for the associate to help him load his 30 bags. As soon as he got out of the car the associate said sorry guy "im off the clock" and walked away. Unbeknownst to him my husband had cash handy to tip him. He had to have seen my husband who had been waiting for 15 min. He should have given him heads up so my hubby could have found another associate to help him. Why can't we find good help? It's so sad that Customer service is a thing of the past!! Shame on him! read more

I don't recommend Home Depot for anything unless you're in a hurry and it's the closest thing to you! Try Lowe's or Menards they have nicer stuff than the contractor crap Home Depot carries, Menards has an especially awesome garden department, Home Depot is just outdated anymore! read more

Nice selection. New to the area and was impressed by the huge amount of stuff. Biggest improvement store near me. I was informed on many different makes and models in appliances and looking forward to buying my first washer and dryer set. Also, staff were nice to my dog so bonus points :) read more

After visiting here today , I am reminded of why most of the shopping that we do is online. We approached one of the older fem employees with a question. She was pushing a cart, as we approached she took a phone call. We stood there patienly awaiting the call to complete and while still talking, she totally ignored us standing there in front of her and walked away pushing her cart. My wife and I looked at one another in amazement. Once we made it to the lawn and garden dept to check out, she was asked to open up a second register by the nice woman who took care of us and the first lady copped an attitude, invited us over not too happily, we said no thanks and invited the lady behind us to go on over. Employees like this are surely the reason that brick and mortar stores are dying. I truly miss LOWES across the street and wish it would have been this Home Depot locking its doors instead.. Oh well on to Menards next time. read more

I'm lucky in that I have all three major home improvement stores within minutes of my home. This Home Depot was the first in my area and so it it 'my' Home Depot. Compares to the other Home Depots I have been in this one is more cramped and dungy feeling than the rest, but still an overall decent store. I made a purchase for my wife as an anniversary gift only to find it broken when we got home, so back to the store. Tamera the girl working at Customer Service was one of the most rude and obnoxiousness people I have experienced in a long time. It is amazing how one employee can ruin a complete buying experience, but she has that ability! read more

Absolutely the worst Home Depot I have ever been to. The customer service employees don't have a clue what they are doing and are very rude. When I was buying a washer the sales staff had no idea about the washers they are selling And gave me the wrong information. The store manager Mike was the most unprofessional store manager I have ever encountered. He was literally laughing at the problem and did nothing to resolve the problem. I would highly recommend going to a different store or not shopping at Home Depot. Lowe's was much much better but unfortunately they are not in flint anymore. I would give it a negative star if it was available. read more

This Home Depot has won the employee lottery! They were all so knowledgeable, welcoming, kind, and had much patience (especially with my little ones.) Kristyn was so amazing! She let my daughter (who sported her Home Depot smock) and son ring up my husband and I. She was telling the kids what to say and let them help bag. It made their day! Her fun spirit and kindness was simply refreshing. James (who was in the self-check out) has the brightest smile I've seen. He greeted everyone and made you feel like you're at home. Eric W. was so informative and extremely helpful with our purchase today. He knows his stuff! He made us feel comfortable with our purchase today. Trisha (who is the manager) has one heck of a staff. You can tell she leads by example. She was constantly stepping in to help out. She was kind and greeted everyone who came in. She's most certainly on top of her game. Thank you all for your kindness today. You made two little people so happy and made our job a lot easier with your guidance and expertise. read more

The Home Depot - Nurseries & Gardening Near Me - Burton, Michigan

Shopped here needing a dryer. Installation and removal of the old gas dryer was properly priced - $70.00. Lowes across the street wanted $140!. Unfortunately, the selection of dryers was very limited to I was not able to make my purchase at Home Depot. read more

I recently went in to look into prices for some windows to see if I could get a better qoute then another local window dealer. I had a few custom size windows that seemed to throw the staff for a loop. Not only did the not bother to look into options in other brands that they sold they continued to try to sell me on a larger window that fit their sizing needs not my own. I found the sales person to be rude and generally ignorant of his products and warranties. Energy star codes and u factor requirement for this year have changed and he wasn't able to tell me if his products even met those standards or what the new codes were. I am not sure why I bothered to check to see if the box stores have gotten any better with selling windows. read more

Great place to get help . Very knowledgeable staff, and if they are not sure then they ask. They have helped a lot to save me steps and money read more

I am a former employee of Home Depot and always do my business here. After my experience of going with them for a fence install, it makes me wish I would've checked with competitors :/ I will think twice about taking my business here in the future. I have been in the store twice about this situation and have been directed back to United Contracting where I have gotten nothing but the run around for months. My fence install was supposed to be finished in May. It is now almost July and I am still dealing with these people. I am attaching my review of United below. Please do not go through Home Depot for any install if they are still using this company. It is not just me. Go to their site and there are 2 good reviews, the rest are horrible. "Wow I am very sorry to see so many others have had the same horrible experience that I have had. It's been 4 months since I paid for my privacy fence through Home Depot and I would be here an hour if I listed everything I had to deal with regarding this "Ultimate/United" company. To begin I took the day off work the day the project was supposed to start being told I needed to be there, about12 phone calls and 6 hours after they were supposed to be at my home I was called and told they forgot about it and would need to reschedule. No remorse about my lost CTO or the fact I needed to call a family member now to sit at my home to wait yet again for the contractor. The work was shotty, the contractors were coming up to my door every couple hours asking to use cell phone charges, nail were left in the yard, one day they were late because and I quote "my worker rear ended an old lady and he's on probation" Not the kind of people I want around my home. Very unprofessional. I paid $7,000 for this fence and I received the cheapest gate hardware I've ever seen. I don't know how to post a photo or I would but the contractor actually shaved down the metal for it to open and close. Ummmm no. I have contacted Dave Brown about all of my issues as well as Home Depot. The first time we spoke Dave was very sympathetic. He told me the contractor I was assigned had been fired and he would get someone out there right away to finish the job and we'd talk after that about my reimbursement. He did have someone come out and fix the fence but again no gate hardware. It needed to be ordered. Now over a month later I called back to check to see if it had come in. Again I was told jokingly I was forgotten about. I find nothing about my experience comical and feel that I have been more than understanding until this point but when I asked to speak about my reimbursement now with Dave Brown he admittedly told me he didn't remember my case and his computer was down and he would call me tomorrow and "bounce it around." So I've gone from ok to now we're bouncing it around. And it is 1:00 the following day and I have heard nothing. I am very disappointed that Home Depot is associated in any way with this company." read more