Now that I've had a chance to settle in for two months, it's time to leave a review for this…read morebeautiful, exceptionally well managed community and its wonderful staff. For reference, I also own a condo here in Mountain View and I've lived at other Prometheus properties in Silicon Valley (from most recent to oldest: 100 Moffett, Cupertino City Center, and the Biltmore), as well as non-Prometheus properties (The Turing, City Gate, Arioso, and The Hamptons). I've been fortunate to have a lot of generally good experience over the years, but Park Place stands out above all the rest for so many reasons. I want to start with the staff (in the order that I met them): Athena, Michelle, Rudy, Bryan, Cynthia, Andrea, and Yen. Amazing staff, super friendly, helpful, and professional. From the first experience through moving in, I feel like I've made friends. These are people I genuinely like, who have treated me, my wife, and my dog so cheerfully and courteously. Your experience at any property starts with the staff, and these wonderful people foster a genuine feeling of welcome and inclusion in the community that we really love and appreciate. I'd give more than five stars just because of the staff, if I could. While talking about staff, I also have to mention the maintenance team. They are super friendly and super responsive when you need something. 5 star for maintenance. For the property, I have to say this was the whole appeal for moving here initially. The location is amazing. It's downtown Mountain View next to all the venues Castro Street has to offer, but it's situated in an absolutely lovely spot across the street from pretty Pioneer Memory park with the library, city hall, and performing arts center on its north side, and adjacent to Eagle park on its west side, with a Starbucks on its east side. This is such a terrifically walkable area and it's gorgeous. Pictures don't do it justice; you need to visit and walk around for yourself. This, along with the aesthetics and attractiveness of the grounds here on the property, is 100% the reason why we chose to rent out our condo and move here. Same as with the staff, I'd give more than five stars if I could. Within the property, the amenities are truly outstanding. We have two great gyms (one with a yoga / exercise studio), a lovely clubhouse, a nice salt water pool, and the best pet spa of any property I've ever lived at -- perfect for washing our 80 pound lab! 5 stars! And speaking of our lab, I have lived at other pet-friendly communities before, but this one is the best hands down. After two months of living here, I'm impressed at how well-behaved the other dogs are and how responsible the other pet owners are. As far as the apartment itself, we love the calming color scheme and the layout. The home is very pleasant and comfortable. If the unit is ever offered for sale, we're definitely going to buy it, that's how happy we are with it. 5 stars! So, to Athena, Michelle, Rudy, Bryan, Cynthia, Andrea, and Yen, to Prometheus, and to our friendly neighbors, thanks for welcoming us here. We absolutely love living here. If you're reading this and considering moving to Park Place, definitely come visit and meet the staff and take time to walk around and really experience the area and its vibe. I highly recommend it!

I have been living at Park Place Apartments for over two years now. Located in the beautiful area…read moreof Mountain View. My experience here has been exceptional, and I would highly recommend it to anyone looking for a new home. **Location:** The Mountain View area is stunning, with easy access to both natural beauty and urban conveniences. The surrounding scenery is breathtaking, making daily life feel like a vacation. **Amenities:** The amenities at Park Place Apartments are top-notch. From the well-equipped fitness center and pristine swimming pool to the cozy community lounge and beautiful landscaped gardens, every facility is maintained to the highest standard. There's even a state-of-the-art business center that made working from home a breeze. **Staff:** The staff at Park Place Apartments are incredible. From the friendly leasing office team to the efficient maintenance crew, everyone goes above and beyond to ensure residents are happy and comfortable. They are always responsive and willing to help with any issues that arise. **Overall Satisfaction:** My overall satisfaction with Park Place Apartments is very high. The combination of an ideal location, amazing amenities, and a dedicated staff team makes it an outstanding place to live. A huge thank you to Bryan Delgano, Peter and crew (maintenance team) I wholeheartedly recommend Park Place Apartments to anyone looking for a comfortable, high-quality living experience in Mountain View. This has been one of the best rental experiences I've had, and I'm sure it will be for you too!

I live here for over 10 years and the management has been great. Different people might have…read moredifferent preferences about the building, but the service part of the rental experience is very important.

I loved living in this apartment complex. It was always quiet and clean. Location is nice, walking…read moredistance to shops and restaurants on California Avenue and i road my bike to where I worked at Stanford every day (also convenient they had a bike room). The pool was always well-kept and quiet, my fiancé and I were often the only ones to use the pool. Dave and Anne the property managers are kind and responsive. We wouldn't be leaving if we didn't have to move for work. Highly recommend!

I lived at Southwood for nearly five years, from January 2018 until October 2022. Initially, it was…read moremostly fantastic. The biggest issue I had was that they were doing construction work when we moved in. They said it'd be done in "around two weeks" but it actually took nearly two years to complete. Back then, they had a guarantee that maintenance requests would be handled within 48 hours, and the on-site staff (one maintenance person and one leasing office person) would usually fix any issues on the same day. Once COVID happened, everything changed. Staff were no longer onsite and maintenance suffered as a result. Even once COVID restrictions were lifted, Equity Residential decided to have one leasing office staff member split across three or four of their properties, rather than one per property. Maintenance is no longer on-site, and fixes that used to be done in less than a day now take weeks. Water bills went up significantly due to things like the pool/spa leaking water non-stop for over a week. They started a big modernization project right as I was moving out, to remodel the apartments. This is great since the apartments looked pretty dated inside, but I think part of it was just an excuse to increase the rents even higher. It's a good location, and the park directly behind the property is nice. I used to walk my dog there all the time. However, that doesn't make up for Equity Residential reducing service while increasing rents.

I liked this place when I first moved in in 2020. They had an onsite manager, who was wonderful and…read morean onsite maintenance man, who was also great. Since that time my rent has increased 350$ each year of living here. Both Sam and Angela, the onsite staff, have been fired. In addition, they stopped accepting my electronic rent checks, without any explanation or way to fix it and have started charging an extra 132$/month just to pay a rent check. Yes, you have to pay a monthly surcharge to pay rent here. To top it off, the water and garbage bills are exorbitant. Because it's shared between the other 100 or so residents, the bill is never less than 200$/month and that doesn't include the electricity/gas bills. When all is said and done, I'm paying almost 5000$/month to live here! It's a great location but the building is old as are the appliances. Not worth it anymore.

I am happy to have chosen Franklin Street Apartments four years ago. The apartment location is very…read moreconvenient as I can walk to downtown for fun and daily needs. Public transportation is also available nearby; Samtrans and Cal-train. Very convenient! I also appreciate the fact that not only do I feel safe living here, but the team is always kind and proactive, whenever I have a problem, they respond promptly and resolve the situation in the same manner. I highly recommend Franklin Street Apartments and I appreciate you all Carmen

My wheelchair was taken from my parking spot by the management, apparently the garbage being from…read more"clutter" is more important than my safety. I've begged to have the pool at the correct temperature. Placed a rug outside my apartment to dry. The dryer is always being serviced, for not drying. Received a text it would be removed and thrown out by 6pm. The security gate community doesn't feel safe when cars are broken into, cameras don't work and property is taken. Manager's response- It should have been in your apartment home! Tired of the harassment and will be ending the leash. Would never recommend Franklin Street OR Irvine Company to anyone. Unless.... 1. Rude management staff 2. Cold pool 3. Non working grill 4. Properties taken 5. Appliances not working Does not matter to you. Then you found your jam! Enjoy.

I lived in APF for 2 years (2023-2025). My experience was wonderful right off the bat. Stephanie…read more(manager) and Lester (maintenance) are absolutely wonderful people. Lester helped me with pretty much everything. Loading/Unloading management, parking my pods on street and helping me secure it, helping me with my packages when I was away, and regular maintenance requests. Lester goes over and beyond to help tenants. Stephanie is very good with turn around times, she is professional and straightforward. Property itself is very quiet. Noise regulation rules are pretty nice. Property is walking distance away from Menlo Park downtown. The area is pretty walkable. I had a patio which was a very nice addition. Property rate is very reasonable given that it comes with gated parking. The only complain I have is the additional door in front of elevator's slider door. It makes moving i and out of the apartment hard. Apartment has carts, so that makes it easy to carry groceries. Overall I would give this property a 4.7/5. Rating is based on services provided for the rent they charge. Thanks APF and team.

Best landlord and maintenance people I have ever met!!!!!! They are literally just good friends and…read moreneighbors!

The property is wonderful. Tony the property manager takes great care of the residents and property…read moreoverall. Martin in maintenance is always prompt with any service calls initiated. We have had a great stay here. Thank you for making our stay truly stress free always.

Had a great experience with a repair with Martin today. He came up to my apartment right away and…read morerepaired the window issue right away, and I could not have asked for anything more. It has been a pleasure working with Martin.

We have rented here for five years and have loved it. It's a secure, clean, safe building…read more Some of our neighbors have become great friends. The location in Menlo Park is fantastic and very walkable. Ivana, the property manager, has been fantastic. We've never really had a problem with our apartment, and every little issue has been quickly resolved. The building is well maintained with new improvements and upgrades, and Ivana does a nice job hosting periodic events for everyone to meet each other. I wouldn't hesitate to rent here again! Just to add: I haven't had any issues receiving packages, and I'm an online shopping addict who's frequently out of town. We get everything from Amazon to FedEx with no problems.

Six50 has nice apartments and a great location, but some issues have made my experience less than…read moreideal. There is a very nasty silver fish bug infestation in these apartments. You'll experience loud noise (all night) from train, trash trucks and neighbors above. Tree next door will also shed leaves and dirt onto your patio furniture daily and you will constantly clean. I've encountered billing errors with my rent and the mandatory parcel mail system. Same fraudulent billing issues for 6 months and manager told me to ship my packages elsewhere. No visitors can enter without walking to the gate to let them in, which is inconvenient. Package deliveries requiring a signature can't be delivered due to the lack of a leasing office or amenities. There's no on-site maintenance, causing delays that are longer than usual. The complex also includes low-income housing. The rent goes up every year!

I've had a generally positive experience living at Lume. The building is new, well-maintained, and…read morekept clean, and the overall quality of the apartments and common areas is great. Pros: - I feel really safe in the complex which is my main priority - The complex has nice amenities and is really clean - Staff is friendly and responsive Cons: - WhiteSky Wi-Fi can be slow and unreliable at times - We also do get slammed with huge sewer and trash fees some months. - During peak hours, the wait to park or retrieve your car can be frustratingly long, especially when there's a queue. But overall, I've really enjoyed living here. The building, amenities, and staff make it a great place to live, and I've had a positive experience.

The Lume team is the best and truly care about the residents!! I recommend living hereread more