Great salad bar and fish fry! We went midafternoon and enjoyed a quiet meal right before the rush.read more

The food was very tasty & service was prompt and polite . It was a perfect night to dine on the…read morepatio!

First time here, excellent food and service. Will be back. Get the beer cheese dipping sauce tooread more

We dined in and also ordered a takeout meal to bring home. After we got home, I realized our server…read morehad forgotten to bring the takeout order to us. Mistakes happen. Our server was nice and they were busy, so I drove back to pick it up. When I got home for the second time, I discovered that the $26 takeout meal was incomplete. The container only had the garlic bread, and the side salad that came with the meal was missing. Since the restaurant is about 15 minutes away, I called and asked if they could simply credit me for the missing salad. Instead of acknowledging the mistake, the manager immediately questioned whether the meal even included a side salad. It does. I ordered it, and it's part of the meal. He then told me the salad was $1.99 and that he could credit that amount in 8-10 business days. Since he didn't offer a salad voucher for the future I accepted. That did not sound right so I checked the menu after hanging up, where I found the salad actually costs $3.50. At that point, it wasn't about $1.50. It was about the way I was being treated. Rather than simply apologizing and making things right, I felt like the manager was being cheap and patronizing. Then I got irritated. So I decided to drive back to the restaurant again to pick up the missing salad. When I got there, the manager confronted me and said he had been "just about to process the credit", I told him he said $1.99 and that was not the price of the item, So I just came and got it. He then insisted he had told me he wasn't sure of the price. That isn't what happened. He confidently told me it was $1.99. It felt like he was trying to rewrite the conversation instead of taking responsibility. Oh his parting words were not I am sorry, it was "good thing I didn't process that credit!" Customer service 101 lesson, a good manager should know the menu, own mistakes, and focus on taking care of customers. We spent around $100 on dinner, and I wasn't looking for anything free just the item I'd already paid for or a fair credit. I expect better for the price. ($18.99 for chicken and fries.) The missing salad wasn't what prompted this review. It was the repeated attempts to avoid responsibility over a $3.50 side salad. He should have put me on hold. Looked and the menu and offered a customer focused solution. In the end, the restaurant likely lost customers over $1.50, not because of the money, but because of him. Mistakes happen everywhere. How they're handled is what people remember, and unfortunately, this experience left me feeling dismissed and irritated rather than valued.

After reading the menu my cousin and my wife and I selected items for dining. The waiter urged…read moreselection of 3 sides for my cousin - and, since my wife likes sweet potato fries, added the sweet potato fries to her order for steak and shrimp plus 3 sides. I ordered the cod and 2 sides (reduced to two pieces of cod) from the same menu. at that time, NO mention was made of price changes for the sides. We think - if the menu says 3 sides included - that they should not incur an 'add-on' charge - the word INCLUDED doesn't mention additional cost. those that incur a cost should be separated from the selections that are included, and not listed mixed into the included ones. We dined, but the waiter apparently does not have much experience - and had to be asked for steak sauce, and shrimp sauce. Those normally are either offered at time of order - or brought with the steak and shrimp. When I received the bill, I was surprised that the "included sides" had been charged and the price for them changed from what shows on the menu. When I protested that isn't what the menu states - the other waiter (older and maybe more experienced), said that the owner increased prices on the add-on sides. I replied, "that isn't what the menu lists and I'm not paying for increases not listed." I consider this deceptive advertising - it would have taken only a few minutes to adjust their printed menu prices with an ink pen and be 'up front' with diners about the prices one is expected to pay. I wonder how long it will take before the prices are either inked in to be accurate or reprinted menus provided... I don't know what others think about this, or how many others actually look at the prices - - but I plan to find other places to dine out when I come to visit my cousin for a couple weeks a year. The bar two doors over has great food too - and their menu reflects the prices that are on your bill. I looked at the Jacks online menu today, May 8, and the higher prices for add-on sides shows there. The increases/changes are not reflected in the in-restaurant printed menus as of May 7. Things like that might have something to do with the rather sparse turnout last evening or it could be some other factor in play. Years ago, Jacks was always crowded when we came to visit.

Very friendly service and the food was amazing! Great battered cod; the soups were delicious and…read morethe cheese curds were yummy! So glad we found this restaurant during our trip!!

Loaded fries were AMAZING! Stopped here for a quick snack and drink on our way thru...so glad we…read moredid! Beautiful view of Big Bay de Noc, drinks were great as well! Definite must stop again, for sure!

Thank you so much for your awesome service and wonderful food. We were a group of 14 and had so…read moremany laughs. We had the best waitress ever. We will be back Thank you for a great night.

The view was awesome…read more The bacon chicken wrap was very good. The white fish basket was very fresh and good. The cheeseburgers were ok. Very nice ambience. Service was excellent.

Sitting on the covered deck looking at the bay is very relaxing…read more Good food and drinks and great service! Highly recommend a visit!

The food was amazing! Service was great, our waitress was well informed of the specials and she…read morerecommended the Strawberry Shortcake which didn't disappoint. Homemade whipped cream was delicious!

We heard the news of opening of Eleven-10, so we had to do a test-drive. (It was the former…read moreLudington Grill, and following a renovation and new owner, it has been refreshed). We were warmly welcomed by the bartender who must've assumed we were table-sitters since my aging mom walks w a cane. Not so... my mom prefers a barstool too! I had a Martini as my starter, which was tasty, along w the Mediterranean Flat Bread for my entree. My mom had a side salad (abundant portion) w the Chicken Tender app. All good. New owner Sara shared her story of the reno/opening. It will def be a great go-to option for downtown diners.

Great place to eat. Good for breakfast or lunch. Has great whitefish, fresh only. Great burgers…read more and Ruben's

Great food and service! I had the chicken wrap and my husband had breakfast. Both were really…read moregood. Highly recommend.

AUG 2026: this place was closed when we arrived on a Friday night. The hours listed here on Yelp…read moreare incorrect. Disappointing when we got into a sleepy town at 9pm and found most places closed! 1 star because I don't know how else to let people know - but for all I know the food and service are great. If the management connects with me to let me know they've updated their Yelp hours I'll gladly delete this for their benefit.

While staying at Quality Inn, we enjoyed a dinner at the Season's Lounge. The food and service was…read moregreat. I recommend the burger but it was all good!