VERDICT: AVOID, unless you're looking for gruff men, sarcastic "service", and overpriced coins.read more

I'm not sure where to start.. Ill just present the situation and let the reader decide…read more About a week ago I walked into this store in an effort to come across a capsule for a coin that I had just received as a gift. The coin that I had received came in a capsule (mint condition), however I was looking for one that was just a bit tighter so the coin didn't rattle in the capsule. After walking in with the coin the owners proceeded to open the capsule (keep in mind that at this point the coin is still a mint condition, never been touched, $300 coin.) After opening the capsule and touching it with their bare hands we proceeded to try and find a tighter case. They forced the coin in a capsule and was then unable to get it out. From there, pliers were used to forcibly remove the coin from the undersized capsule. Since there were multiple different capsules out, with little organization the owners quickly lost track of which capsule top belonged with the bottom. The end result was they forced the bottom of the original capsule onto the top of another capsule. I told them this is what I thought was happening, yet he still proceeded to shatter the capsule. From here it was determined that the capsule I was seeking was not available in this location, yet I had no capsule to put it back into to protect it. Needless to say I was quite unhappy at this point. The owners rigged up a bubble wrap contraption to hold the coin during the ordering process, and I left. The end result was a broken original capsule, a bubble wrap rigged box to hold the coin, and fingerprint/scratches all over my brand new, beautiful coin. When returning today to pick up the capsules, one of the owners tried to state that he had in fact broken one of his capsules and not mine. (despite the fact that I walked in with the same bubble wrap contraption I had left with 4-5 days prior.) The other owner, however, felt this was fair and simply gave me the new capsule as a replacement of my original one. I purchased a second one as a backup. So now my coin is encapsulated safely in the capsule, however it can no longer be considered mint because of the superficial scratches all over the face of the coin :-(. The owners are very friendly and approachable, however unfortunately the professionalism isn't even in the same ballpark for coin collectors. Buyer beware.

We called here to see if we could have a brass bell engraved. They were confident in their answer…read morein being able to engrave it so we dropped the bell off with them. We called to check on the bell and first were told the girl who could work on it didn't come in until 10 one morning and they would call us with an update. I'm sure there was some confusion with myself calling and my husband being the person they called back however, after we called to check again on the bell, we were told that they engraved it, didn't like how it came out, buffed it, and would be re-engraving it. Once again, when we called to check on it, we were told that the girl that did engraving didn't work on Mondays. Then, next thing we know, they are telling us they can no longer engrave it. I understand that unpredictable situations occur and perhaps my perception of the experience is a bit different, but we were told they could do something and then after apparently doing work, could no longer perform the service requested. It just felt a bit off... everyone was friendly when we would call so nothing against the employees, just ended up being a situation that set us back on this project (a gift) a few weeks longer than we would have liked and just seemed like we were being given false information.

I took my four diamond rings to get appraised. For insurance purposes due to a recent fire we had…read more Knowing that Diamonds only appreciate as well as gold and platinum are high right now. When the appraisals came back I had to laugh on how ridiculous the appraisals were. They were less than half of what was paid when purchased and with the the authenticity paperwork showing it was a numbered Hearts on fire cut, perfect cut, perfect clarity. Looking at the paperwork for the rings all four papers were exactly the same wording with the appraisal price typed in. The rings were four completely different rings. There was no description of any of the rings beside size. I got them reappraised by two other places after, with them coming out higher than purchased price, and the two other places matched each other. My point.... Don't spend the money to appraise them there and don't believe them especially if you want to sell them to them!

Stewart watch repair is terrific. Great repairs. Fabulous people! I wouldn't trust anyone else.read more

From the owner: We make custom jewelry, jewelry repair, and appraisals. We are closed temporarily for 6 months due…read moreto health issues and backlog of jobs. As we complete each of your items we will call you to schedule a time to pick up. Thank you for your patience. Stewarts Northeast Gem Lab

Once again, I had the privilege and pleasure of visiting Bellmans jewelers in Manchester. I found…read moreBellmans years ago when I needed a serious repair, the customer service was remarkable!!I now live in Florida and it's not as easy for me to get to the store so I visit when I am in town. This visit did not disappoint. The store and the inventory is absolutely beautiful, however, it's the quality of the people who stand behind the counters that sparkle. The staff in Bellmans are the real gems. They are friendly and professional without being insistent. I wish there was a Bellmans in Naples! Maybe one day!? Love this store!

Came here after finding Bellman's on social media to design my engagement ring! I knew I wanted to…read moreinclude heirloom gemstones in my ring so I'd have to go custom and Bellman's made the process absolutely seamless. I got to try on a bunch of different bands and see probably 10 different variations of custom designs digitally as well as try on 2 wax molds before picking my ring to make sure it was perfect. When I finally got to see the ring in person, it was even better than i'd been picturing in my head! I'm so happy with it and our experience with Bellman's, we'll definitely be back for wedding bands!

I brought in two very large totes of assorted coins that I wanted appraised and ultimately sold…read more Sullivan, the new owner now based out of Freeport, Maine, was extremely helpful. He told me it would take approximately seven days to appraise all of my coins but he got it done in half the time. Sullivan took the time to fully explain the history of the business and the process by which they appraise coins and stamps. Not only did I learn a lot from him I also got paid a very fair price for my coins. I highly recommend that you take your stamps, coins or anything that is collectable to Sullivan at MA Storck.

I stopped in today with some coins and jewelry that I wanted to know if they had any value. The…read moreowner was so welcoming and knowledgeable. He took the time to evaluate what I had (which was not at all valuable, ) he was open to questions and very helpful. Some place make you feel as if you have wasted their time he was not like that at all, I will definitely recommend go back he seemed to have an extensive coin inventory.

In honor of Yelp's Annual Thank You Thursday, I am posting a huge "thank you" to the folks at Maine…read moreGold and Silver. Over the years, the staff has bent over backwards to provide the best possible service - finding specific coins I was looking for to give as gifts, always remembering my name, and making me feel like a valued person. Everyone there has a wealth of experience and knowledge rarely found. Linda - you are the absolute best!

The shop has a great supply of a variety of products - and friendly, talkative employees. Their…read moreprices on bullion were fair. I had chosen to pick through and purchase some coins in their "world silver coin" box, but I (after purchasing a large number) have disappointingly found a few coins that aren't silver at all - but copper nickel. Their pricing on this box was also very loose with the cashier taking a "rough mental average" of the purity of the coins and adding a "small" premium over spot. While I should've known better to pick only coins I'm familiar with and trusting this undisclosed "small premium", they shouldn't have had any non-silver coinage in the silver coinage bin. I'm sure it would be a headache, but separating the world coins based on purity and not a "rough average" would provide a MUCH better experience for the customer.

Went in with boyfriend with a heavy gold ring with 5 diamonds worth close to 4000 got an offer of…read more200 dollars don't go here. Go to a real reputable jewler

$20 short on a Sigma guitar? This isn't the place for you. You better not expect deals in a pawn…read moreshop, this place will agree to a price and then up it. Poor Judy has to make up for the embarrassing lack of integrity the employees have. Sad place.

Been in here to poke around a few times. It's like a post-apocalyptic garage sale. Guitar Grave is…read moremoving to SoPo. The owners could have made an effort to keep the place nice and organized. It could have been a go-to musician-oriented used music equipment source downtown, but NOPE it's a dingy pointless mix of old junk.

They were so kind and helpful with my ring repair and taking it down to a 4.75. I look forward to…read moregoing back for my wedding band also!

I went to Goldworks in January for a few LR 41 lithium batteries. I was charged 10 dollars for each…read moreone. The following day I did online searching and found I had been majorly ripped off. One can purchase two or three of these for less than $6.00 in many places. So, I unwittingly paid $30.00 for a product that should have been less than $10. I will never recommend this place in Auburn to anyone. I certainly would not recommend that anyone purchase jewelry, a watch, or deal with their gold there. Bill V.

I was looking to expand my collection of rare coins. The store owner was EXTREMELY helpful and…read moreknowledgeable about what he was selling, and he was willing to discuss the market value and the history behind some of his pieces. The selection this store had was outstanding wether you are looking for Tiffany Jewelry, Vintage Clocks, Fine Silver or Gold Jewelry, War Relics, or Coins. Additionally, he was willing to give me a great deal on the coins if I bought more than one of them. I would highly recommend going here if you are looking for rare and vintage coins, or just browsing around looking for something to do.

Actual message from this store operator via eBay:…read more "estatejewelryemporium395: I think you should take those earrings and stuff them up your BOX... :)"