We called here to see if we could have a brass bell engraved. They were confident in their answer…read morein being able to engrave it so we dropped the bell off with them. We called to check on the bell and first were told the girl who could work on it didn't come in until 10 one morning and they would call us with an update. I'm sure there was some confusion with myself calling and my husband being the person they called back however, after we called to check again on the bell, we were told that they engraved it, didn't like how it came out, buffed it, and would be re-engraving it. Once again, when we called to check on it, we were told that the girl that did engraving didn't work on Mondays. Then, next thing we know, they are telling us they can no longer engrave it. I understand that unpredictable situations occur and perhaps my perception of the experience is a bit different, but we were told they could do something and then after apparently doing work, could no longer perform the service requested. It just felt a bit off... everyone was friendly when we would call so nothing against the employees, just ended up being a situation that set us back on this project (a gift) a few weeks longer than we would have liked and just seemed like we were being given false information.

I took my four diamond rings to get appraised. For insurance purposes due to a recent fire we had…read more Knowing that Diamonds only appreciate as well as gold and platinum are high right now. When the appraisals came back I had to laugh on how ridiculous the appraisals were. They were less than half of what was paid when purchased and with the the authenticity paperwork showing it was a numbered Hearts on fire cut, perfect cut, perfect clarity. Looking at the paperwork for the rings all four papers were exactly the same wording with the appraisal price typed in. The rings were four completely different rings. There was no description of any of the rings beside size. I got them reappraised by two other places after, with them coming out higher than purchased price, and the two other places matched each other. My point.... Don't spend the money to appraise them there and don't believe them especially if you want to sell them to them!

In honor of Yelp's Annual Thank You Thursday, I am posting a huge "thank you" to the folks at Maine…read moreGold and Silver. Over the years, the staff has bent over backwards to provide the best possible service - finding specific coins I was looking for to give as gifts, always remembering my name, and making me feel like a valued person. Everyone there has a wealth of experience and knowledge rarely found. Linda - you are the absolute best!

The shop has a great supply of a variety of products - and friendly, talkative employees. Their…read moreprices on bullion were fair. I had chosen to pick through and purchase some coins in their "world silver coin" box, but I (after purchasing a large number) have disappointingly found a few coins that aren't silver at all - but copper nickel. Their pricing on this box was also very loose with the cashier taking a "rough mental average" of the purity of the coins and adding a "small" premium over spot. While I should've known better to pick only coins I'm familiar with and trusting this undisclosed "small premium", they shouldn't have had any non-silver coinage in the silver coinage bin. I'm sure it would be a headache, but separating the world coins based on purity and not a "rough average" would provide a MUCH better experience for the customer.

Was visiting the Portsmouth, NH area for a work trip and stopped by. I found a great selection of…read moregraded and ungraded coins that were all reasonably and fairly priced. The young woman working the shop (very professional) was patient and I felt no pressure to make a purchase. I ended up purchasing three coins I needed for my type set album. Prices were lower than I would have spent on EBay and I felt good about supporting a local shop. Great experience.

Very professional. Fast, friendly service. Competitive pricing. Five star business!!!read more

Got my husband and my wedding rings here for a great deal and amazing also some headphones this…read moreplace is amazing. Corey is a great genuine honest guy.

By far, my favorite pawn shop in the Biddeford/Saco area. Cory is such a genuine, reliable,…read morestand-up guy. I got a fantastic deal on an Xbox One and controller that no other pawn shop in the area would even come close to; it runs great! Thanks again Cory. I am absolutely in love with my purchase and we will be speaking again soon! I have no idea where other Yelpers are coming with anything less than 5/5; when I dropped by last week I was very pleased with EVERYTHING - from the customer service, to selection, to the cleanliness of the store. See you soon! - Harry

Store staff didn't acknowledge or greet us despite being only a few feet away. Small selection of…read moreitems on the floor although there were more items behind the counter. No prices listed on any of the products.

Friendly people. Know what there're talking about. Very good prices, low premiums on the coins and…read morebullion. 11/10

Stewart watch repair is terrific. Great repairs. Fabulous people! I wouldn't trust anyone else.read more

From the owner: We make custom jewelry, jewelry repair, and appraisals. We are closed temporarily for 6 months due…read moreto health issues and backlog of jobs. As we complete each of your items we will call you to schedule a time to pick up. Thank you for your patience. Stewarts Northeast Gem Lab

They were so kind and helpful with my ring repair and taking it down to a 4.75. I look forward to…read moregoing back for my wedding band also!

I went to Goldworks in January for a few LR 41 lithium batteries. I was charged 10 dollars for each…read moreone. The following day I did online searching and found I had been majorly ripped off. One can purchase two or three of these for less than $6.00 in many places. So, I unwittingly paid $30.00 for a product that should have been less than $10. I will never recommend this place in Auburn to anyone. I certainly would not recommend that anyone purchase jewelry, a watch, or deal with their gold there. Bill V.

My husband and I decided to stop in and see what it would cost to get my wedding band sized up…read more I handed my ring over, they took a look and gave me a quote. They mentioned getting my ring rhodium plated to brighten up the white gold, and I agreed. The quote I received was $339. I thought that was a little high but do-able. They said they'd have the jeweler take a look and call me if it would be over the quote they gave me. Four days later I get a call telling me the head of my ring needed to be replaced, the prongs were worn. They said I needed the ring re-tipped, and I needed a new shank (which I knew would be necessary since I needed the ring sized up) but also that my enhancer was worn out and the setting for my 24 smalls diamond was worn. All of that along with the rhodium plating would be $1,325 (to do all of that work with just one shank) or $1,675 (with all of that but replacing with three shanks). That is more than quadruple my initial quote. I was expecting maybe $100 to $200 at the very most over quote. Not $1,000 to $1,300, over. It's pretty obvious they didn't want to do the work on my ring and way overpriced it so I'd go to someone else. Apparently my ring wasn't important or expensive enough for them to work on. Why not just tell me you didn't want to work on it? I went to another jeweler in Portsmouth with amazing reviews and was appalled to hear I didn't need most of that work done. I will eventually need to, but it wasn't something that needed to be done right away. This new jeweler said they would give me a call if my ring would cost more than $100-$200. Now THAT is a reasonable price to pay for the work I wanted done. I have had my wedding ring for 18 years and adore it. It means the world to me, and I find my ring worthy of repair. Summerwind apparently thought otherwise. I do not recommend them. They are way overpriced and if they're overpricing things because they don't feel like doing the work, how would the customer even know that? I'm so disappointed in my experience here and will obviously never go back.

My love and I stopped in to look at wedding bands- Nice selection for a small jewelry store - many…read moreartistic and unique pieces...which is what I selected for my ring. Lauren was genuine and down to earth and it really was a pleasure working with her. We can't wait to go back to pickup our wedding bands when they're in! Wonderful experience!

VERDICT: AVOID, unless you're looking for gruff men, sarcastic "service", and overpriced coins.read more

I'm not sure where to start.. Ill just present the situation and let the reader decide…read more About a week ago I walked into this store in an effort to come across a capsule for a coin that I had just received as a gift. The coin that I had received came in a capsule (mint condition), however I was looking for one that was just a bit tighter so the coin didn't rattle in the capsule. After walking in with the coin the owners proceeded to open the capsule (keep in mind that at this point the coin is still a mint condition, never been touched, $300 coin.) After opening the capsule and touching it with their bare hands we proceeded to try and find a tighter case. They forced the coin in a capsule and was then unable to get it out. From there, pliers were used to forcibly remove the coin from the undersized capsule. Since there were multiple different capsules out, with little organization the owners quickly lost track of which capsule top belonged with the bottom. The end result was they forced the bottom of the original capsule onto the top of another capsule. I told them this is what I thought was happening, yet he still proceeded to shatter the capsule. From here it was determined that the capsule I was seeking was not available in this location, yet I had no capsule to put it back into to protect it. Needless to say I was quite unhappy at this point. The owners rigged up a bubble wrap contraption to hold the coin during the ordering process, and I left. The end result was a broken original capsule, a bubble wrap rigged box to hold the coin, and fingerprint/scratches all over my brand new, beautiful coin. When returning today to pick up the capsules, one of the owners tried to state that he had in fact broken one of his capsules and not mine. (despite the fact that I walked in with the same bubble wrap contraption I had left with 4-5 days prior.) The other owner, however, felt this was fair and simply gave me the new capsule as a replacement of my original one. I purchased a second one as a backup. So now my coin is encapsulated safely in the capsule, however it can no longer be considered mint because of the superficial scratches all over the face of the coin :-(. The owners are very friendly and approachable, however unfortunately the professionalism isn't even in the same ballpark for coin collectors. Buyer beware.

Stopped here to see if I could get a gem replaced on my ring and they were super friendly and quick…read morewith their quote. I thought the quote was priced fair. I gave them a 3 though cause it took them 2 weeks longer to get me the ring than they said. They never called and checked in. I kept calling and they kept saying it would be ready soon. It turned out really great but if you need it by a certain time I would just be cautious.

The service here is very friendly. One employee at another location informed all of the gemstones…read moreare hand selected and replaced, except for the old diamonds. They usually do so carefully and that explains the price point, as it is higher than an as-is sort of vintage jewelry type place where the stone are original and/or restored by a lapidary. I would say most items are upcycled.