Another good visit--both at The Grille and Gold Dust West Casino. Customer service truly goes a long way, and visiting here always reminds me of being in Vegas. I frequent many dining establishments across Fernley, Sparks, Reno, and most recently Carson City, and from our experiences, Gold Dust West stands out. The employees we've encountered consistently provide good to great customer service and genuinely understand the value of repeat customers and long-term business. They almost always have a wait during dinner hours; however, tables turn quickly and the kitchen keeps up with demand. We've never waited long for our food, which says a lot during peak times. I honestly wish this level of understanding and execution could be instilled in some other nearby cities here in Northern Nevada. Grateful shout-outs to Rebecca in Guest Services, Jelly our server, and Jason (J) the bartender at GDW Casino. And at The Grille at GDW Casino--thank you to Manager Bryant, whom I truly appreciate for taking the time to have a conversation, Host Ashley, and our great server Aquiles. Also, kudos to the chef and kitchen staff for consistently delivering good-quality food in a timely manner. In addition, I don't like black beans and shouldn't eat tomato's (no seeds) but their Chicken Tortilla soup was delicious ! Great service, great teamwork, and another enjoyable visit. read more

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Free senior meal on Wednesdays with 50 base points on your players card. Shrimp abs chicken. They used to use accrual chicken for the straps, now they are the frozen ones like you buy at Walmart.. Still a good filling lunch. I believe there are 6 or 7 items on the senior menu. Some better than others. Allot like cafeteria food if I had to compare it to anything. Most the original staff are gone now since I've been going here for almost 3 years. The fries come out hot so that's a plus as I hate cold fries.. The meals are ok. Staff friendly. Restaurant stays clean. read more

The Grille - Frozen fried chicken straps and flat shrimp. Coleslaw flavor was off putting this trip. - American Near Me - Carson City, Nevada

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My partner and I stopped here for lunch since we were in town. The food was good and the prices were good. Both the hostess and our server were nice and gave us good service. I couldn't believe you could get a prime rib meal for such a good price. We left very happy and while my boyfriend used the bathroom, I played my favorite game and won $47.00 in about 4 minutes. Awesome day of good food and fun. I think we will make this a monthly trip. read more

7 for dinner. Seated quickly. Promptly waited on. The dinners were all very good. Kept our waters and Arnold Palmer teas filled up. Waiter, he was friendly and professional. We enjoyed the entire experience. We will be returning. read more

If I could give negative stars, I would. After we were seated, our drink order was taken but the gal got that incorrect. The iced teas had floating black specs in them (may have been remnants of the tea bags). After we were served our meal, no one came back to check on us. We had to catch the server, to briefly ask for more coffee. We needed more sugar and my son wanted a refill on his soda. I wanted my iced tea replaced with water. Had to grab sugar off of another table while waiting. At that point a waitress from another area asked if we needed anything. She was actually very helpful. I ordered the bananas foster French toast. The bananas were all bruised and the "bananus" of the banana was in my food. I tried to let the gal know that seated us (the one that messed up our drink order) but she dismissed what I was saying and tried to say that I had a problem with them putting the end of the banana in my food. Never apologized or acknowledged the issue. I even tried to point out the "bananus" and she didn't see an issue with it. Oh and apparently she was the supervisor. read more

The Grille - Seed of a banana. - American Near Me - Carson City, Nevada

This is a great restaurant, I had their prime rib dinner for $14.99 and it was great. Very large salad, baked potato with all the fixings, green beans and a huge serving of prime rib plus au jus and horse radish sauce.. I went again and I had one of their 4 monthly specials Orzo chicken salad with black olives, cherry tomatoes and artichokes in a great dressing either garlic bread.. plus for $4.99 extra you get 7 large crispy fried shrimp and they are great. Their menu is great and the dining room is clean and service great. read more

The Grille - Prime rib dinner - American Near Me - Carson City, Nevada

The Restaruant located inside Gold Dust West in Carson City. This restaurnt has month specials. Food is good. Service is kind and friendly. Of course, having the players card will allow you to get discounts. The menu has a variety of items from breakfast, lunch, dinner, dessert, and appetizer's or snacks. The prices are resonable and service is good. The menu is the same as Gold Dust West in Reno. read more

Went their with girl-friend. Ordered turkey club sandwich.THEY PUT ON MAYO . I DID NOT ORDER MAYO WITH SANDWICH. WHY DO THEY ASSUME PEOPLE WANT MAYO? I spoke to manager but he did not seem to understand. He said I believe I should say in advance I did not want mayo. That is B.S. Do not put anything on my sandwich if I did not ask for it. It is like ordering a hamburger and they put cheese on it. read more

Pretty basic breakfast food items. I had bacon and biscuits and gravy. It was a decent meal. If you don't mind eating in the casino, it's a good option for a meal. Didn't take us that long to be seated. There's a large parking lot out front. It's free to park. read more

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The food is AMAZING. The service is great. The atmosphere is fancy. Overall this is one of the best restaurants

Gold Dust West is my favorite place to stay for a quick overnighter on the way through town. It's reasonably priced and staying in the hotel gets you a coupon for free breakfast - so here I am! There's a list of free breakfast options on the back of the coupon. I chose #1, which I believe was called the Little Star. Scrambled Eggs, Hash Browns, Bacon, Toast and Coffee - pretty solid for free! The food was good - pretty standard I guess... the staff has always been really nice and attentive which helps smooth things out until the coffee kicks in. Great start to the day - ready to hit the road again! read more

The Grille - #1 from the selections on the free breakfast coupon (for staying here). - American Near Me - Carson City, Nevada

I usually don't remember the waitress name when I leave. However, this time I did, Skylar was an amazing waitress and made our experience great. She was friendly, knowledgeable and had such a great personality. Thank you for having her.... The food was great, I had the chicken fried chicken and it was delicious! I asked about the little desserts in a cut they use to have and I was told they stopp3d doing that. I told her that was my favorite part. I ended up having the cheesecake and was happy with that. Thanks again, you will see us soon. read more

Service was quick but not too quick. Waiter was able to remember the order without writing it down. Eggs were cooked right as was the burger, over medium and medium rare respectively. Everything was good and right and the ambiance was more upscale that you would think in a casino snack bar. We ate EVERYTHING which is rare for Mom. read more

Finally trying out the casino restaurant because my favorite mexican restaurant Ole Ole is not open. Ordered their prime rib special, asked for medium rare, probably should have asked for rare because the cut I got was closer to medium to well done. The prime rib was okay but might have been better if it was closer to medium rare. It's accompaniments I wanted was a baked potato and mixed vegetables of broccoli, cauliflower and carrots. All the goodies like sour cream, butter and creamed horseradish. Sorry, I got a pumpkin pie but I made it disappear before getting a pic. read more

The Grille - prime rib dinner - American Near Me - Carson City, Nevada

Ordered toast as a side to my plate and was given moldy toast. Not great since I ordered the biscuits and gravy, and that is also something that could've been moldy. Couldn't even eat the rest of my plate. read more

The Grille - Served moldy bread - American Near Me - Carson City, Nevada

We were headed back to Sacramento on the 50 comin into Carson City. I saw this ad for "Bones and Brew" at the Gold Dust West Casino. It offered a 1/2 rack of ribs served with fries and a beer for just $8.99. Half a rack for $9 bucks sounded like a deal and tossing in a beer too. So, we pull off into the Gold Dust West. It's a small locals casino with a Mexican restaurant and the regular dining area, called the Grille. We're seated fine in a booth. I see the placard on the table for the 1/2 rack of ribs for $8.99 and also I see an offer of free pie! Just spend over $7.00 and you get a free piece of pie. Damn, a great $8.99 rib deal, PLUS FREE pie! My friend decides to get the Bacon Cheeseburger. The food arrives in decent time. Yep, that's a full 1/2 rack all right. 6 bones uncut. I asked if the kitchen could cut my ribs for me, but they said no, we give you a knife. So, you'll be stuck sawing away at this rack at the table yourself. I asked for sauce on the side, cause grabbin them ribs with sauce slathered all over is way messier than no sauce and dipping the ribs in the sauce as you eat them. The fries were a sort of smaller portion served along with a little plastic container of coleslaw. The Bacon Cheeseburger looked really good. My friend chomped away on it and said he liked it just fine. My ribs, I'll tell you what, (people seem to say this a lot in these parts), were super meaty and fall off the bone easy to eat. The sauce was standard Bullseye, but the ribs! These weren't the standard, St. Louis, but more like bigger baby back ribs with the curved bones. Maybe not the absolute best ribs I ever had, but damn good for the price! I was stuffed and was one rib short of finishing. I got a Budweiser since I wasn't the one driving. Then the server asks what pie we'd like. You only have the choice of some kinda pie I never heard of, Cookies and Cream or Berry pie. We both took the berry pie. It was a pretty decent pie, not gourmet, but FREE! If I'm passing thru Carson City again, I just might have to get these ribs again if the offer hasn't ended. read more

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I'm not sure what happened to this place but the menu and food are utter garbage. Will not ever be back. It's like 3rd world food.

After earning 100 points for signing up for their club card, I got a free prime rib dinner worth $12.00. Now I was lucky that I was able to not lose trying money trying to chase for the prime rib. The restaurant itself is much bigger than the one in Reno and does not have the "old" look as it is renovated and nice with a western setting, but the menu is identical to the one in Reno and the service is better. The food comes out faster and orders are faster too. The only con is that I had to wait a long time to be seated and then pay for my meal as there was no staff. The staff saw I was waiting, but took them 5 to 10 minutes to get to me. Now the food itself is great for the price even at regular prices. You get salad/soup, mashed potatoes or fries and vegetables. Then you get a free pie as well. The food is consistent across both locations. Anyways if you are in a rush do not come here and eat. read more

If you're looking for a place that serves a prime rib special in Carson City go here! The prime rib is available from e11am and includes soup/salad, choice of potato, and vegetables... all for $11.99. In addition, it comes with dessert! The prime rib is tender so you know it was slow roasted and seasoned. read more

The Grille - Prime rib - American Near Me - Carson City, Nevada

This used to be a good place to go for breakfast, but it seems to be going downhill. Did they get a new chef? The last time I was there two weeks ago, the restaurant was almost empty and my omelet was over cooked and dry. The coffee is still good, but it isn't made by the chefs. I understand the economy isn't great and prices have been soaring everywhere, but that is not an excuse for poorly prepared food. Hopefully they will find a new chef who knows how to cook. read more

I give two stars because our server was working her butt off and was very sweet, Elizabeth. The inside is drab and open, giving a "nice hospital cafeteria" ambiance. The food was... well let's go with less than sub-par. My fiancés steak was cooked nicely but his fries and zucchini side were almost raw. My (obviously premade and came in a bag) soup was thick and the noodles were easily mushed by the tongue against the roof of my mouth. The salad was at least normal. But the best part of the meal was Elizabeth. Thanks girl! read more

Stopped in for a quick bite. The food was good and the service was quick and friendly. I loved the presentation of the food. A little bit of upscale flair. That was unexpected and I totally loved it! If you stop in be sure to try a bowl of the Green Chili. The flavors were definitely on point. I ate way too much because who can turn down a slice of house-made pie but it was worth it. Will be back soon, I'm sure. read more

The Grille - Green Chili - American Near Me - Carson City, Nevada

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This rating is for the service we that we didn't receive on 9/3/22 at dinner time...specifically at 5:50 pm. The one star is for getting my party of four seated quickly...otherwise it'd be ZERO!!! We were seated in the middle of the dining area. However...we were totally ignored for 9 minutes...no greeting or acknowledgement that we were even there!! We ended up just walking out of the restaurant after two Caucasian parties...that were seated after us...we're greeted and served before us!! The only conclusion I can come to is that we were ignored because of our ethnicity!! We walked out without making this slight known to any of the employees on the premises...including the woman that appeared to be the manager!! It would've been illogical to remain there and expect a pleasant dining experience after making a complaint of this type!! The ironic thing is we were there so I could redeem the voucher that I received for a free prime rib dinner! A voucher (ticket # 011640003) that I earned for patronizing the casino as a new sign-up!! So not only did the restaurant lose business from my family, I also avoided patronizing the casino for the remainder of our stay!! I will probably rethink staying at the Gold Dust West again also. read more

Service has always been great! I love the free pie after every meal, the pancakes or French toast is always my goto.

Top sirloin for breakfast is very good. Have had it many times . Free pie isn't as exciting as it used to be.

I've.been coming to this place since it opened when I was a little guy. It's a cookie cutter little casino cafe tucked inside the Gold Dust Wes. It hasn't always been The Grille however. But with mentioning that it has become a more enjoyable and consistent place to dine. I'd say this place is a solid 3.5 but I'm gonna give it a 4 over a 3 due to pure consistency in quality and experience. The food isn't gonna blow your mind but it is pretty good for being fairly inexpensive. Nothing on the menu is really stand out compared to general cafe food. But they are constantly changing up special and have great deals for seniors. My favorite thing to get is The All American Breakfast. it's a three egg breakfast with choice of meat, choice of potato and toast for seven bucks. I think most places with a two egg breakfast are more expensive by one or two dollars. It's also worth mentioning that they offer petite portions of a handful of their meals. I would never downsize but it's good to know for those with smaller appetites. The venue itself is a decent size so unless you come on a busy holiday it's never too chaotic and the service is pretty quick and painless. Service has been a tad slow here and there but the servers have always been friendly and apologetic if such things arise. Autumn and I can typically eat here for 15-20 bucks with food/tax/drinks included and I'm okay with that. Solid food, decent portions, fair price and consistent quality make this an easy choice when I'm in the area. read more

This is a pretty decent place for being in a smallish casino. They have breakfast lunch and dinner and aren't too expensive either. The service can be a little slow sometimes but not too bad. They have lunch specials and dinner specials that make a great price. Burgers and ribs are always a good bet here. I'd eat here, even if I wasn't gambling or staying at the hotel. It's really not as bad as some reviews make it out to be. read more

The Grille - American Near Me - Carson City, Nevada

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Very quick service! I ordered the chicken linguine alfredo! Best part is they include piece of pie with your meal! read more

The Grille - a bowl of pasta with meat and cheese - American Near Me - Carson City, Nevada

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We got vouchers from our hotel to get a Free Breakfast. The hostess wasn't that friendly. She seemed to be in a bad mood. The waitress was nice and took our order pretty fast. We had family join us for breakfast. There was 6 of us and it took a while for our food to come out. The food was okay. The biscuits, bacon and French toast weren't cooked all the way. The oatmeal didn't have any flavor even after the brown sugar and syrup. Not sure if they just don't care because it was Free. The other people that paid for their food seemed to enjoy. Probably wouldn't come back unless it was Free again. read more

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The hostess started off by asking my wife when she was due... she's 50 years old and over weight... bitch.. Then the food was subpar... asked for fruit as a side with a sandwich.. fruit was spoiled.. told our waiter... he did nothing... just shook his head and walked away... finally ordered pie... my wife's pie was almost frozen... asked to have it warmed up... they nuked it... too damn hot... couldn't eat it... was never offered a refill on our drinks... will never eat there again... will never recommend to anyone..... read more

I see why people are so disappointed with this restaurant because they thought $9.99 is a good deal but the potion and size of the mean is really small. We ordered few different plates and the potion were larger than we expected. ALL THE POTATO PLATES WERE SO GOOD. We saw the review and hesitated if we should or should not eat here, but it was better than what we expected :) If you guys want a better experience, don't expect that the steak size will be big enough lol read more

The Grille - Seafood Platter - American Near Me - Carson City, Nevada

We only ate here as part of the free breakfast included in the room rate at Gold Dust West Casino Carson City. The food was, fine and filling, though nothing special or unique. The scrambled eggs seemed like they might have been powdered. The bacon was thick but not particularly crispy. The hash browns had a good crisp but not seasoned. The tables were pretty spaced out for social distancing and the service was prompt and courteous. read more

The Grille - Breakfast @ The Grille - American Near Me - Carson City, Nevada

Food barely edible. Service meh, does not make up for the carelessly prepared school cafeteria dishes. Skip if you can. They're usually out of half the stuff anyway. read more

Sunny our waitress was awesome. She was very accommodating and so cheerful. She immediately made us feel like we were old friends. Would recommend asking to be sat at her table when visiting the Grille. The food was great. read more

This is place is a dive. The dinning room is small and dark. Went to for prime rib dinner for Mother's Day what a mistake. The baked potatoes would take 20 minutes. The prime rib that I order medium came out very rare. We decided to ask for the check and go somewhere else. The waitress went to mgr and we didn't have to pay anything. read more

This was a surprisingly decent place for essentially being a casino cafe. They have a lengthy list of menu items. The wings were nice and meaty and crispy. The prime rib was good. And their breakfast items are big and yum. Service is very friendly (Christina was awesome!) and attentive. All in all, we had a good experience. And we ate here several times during our stay. read more

The Grille - American Near Me - Carson City, Nevada

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Waited all week for the St. Patrick dinner and it didn't disappoint! $9.49 for corned beef and cabbage, veggies and soup. Staff was proficient nothing more. The dining room is a good size for large party's and whatever. My friend ended up leaving her credit card at the restaurant. We went back right away and they said they couldn't find it. Magically it appeared the next morning. Meh. This post is super late it ended up in my drafts! read more

Service was great it steamed like there French fies never left my plate ordered the meatloaf sandwich and it was dry (probably due to the about of fies I consumed) read more

Ordered the prime rib melt burger over done badly burnt, with 3pieces of hair in it that ruined my appetite definitely don't want another. Payed full price luckily had some comps but really took 3bites gross nothing done the manager took it to the kitchen to show and that was it. Horrible. read more

Whn employees try 2 talk you out of dinning. When hostess and server need human training. Horrible customer service read more

The Grille - American Near Me - Carson City, Nevada