My first experience was 2 stars, but today was 4 stars, so I am splitting the difference between the two visits. To be honest, it's probably closer to 3 1/2.
It was not my idea to come here the first time. As someone with a very specific egg white allergy, I tend to avoid places with Egg in the name because it can be harder to substitute. The allergy is a pain to explain and I learned a long time ago that explaining it and requesting specific cooks might be putting my health into a teenagers hands.
That being said, I did come along the first time. The second time I was more willing because I wanted to get a better feel for them before writing my review.
Our first visit was on July 4th, just before 9am, and it was packed. We were quoted 15 minutes for a wait, but weren't seated until 44 minutes after my check in.
There was no urgency in the staff as tables sat unbussed and unused. I received dirty silverware and had to go retrieve more, the second pair had a dirty knife.
I was appalled that the manager had one person working the front (seating people and cashing them out) with the crowd. I felt the manager should have been helping out front, or assigned a seasoned team member to help.
Due to my allergy, I decided to go with the oatmeal pancake with bacon and fresh fruit. My husband got a classic breakfast with a waffle as the side.
Both the pancake and the waffle were EXTREMELY bland, ugh! The bacon was okay, but the fresh fruit was very refreshing and tasty. My husband seemed to enjoy his eggs.
I was extremely disappointed, but I didn't post a review because I have a rule about judging a place by their holiday service. I was suspicious though, especially with the lack of urgency from the entire staff and the dirty silverware. I also felt that I overpaid considering the quality and portion.
We came back today, a Sunday at 8:30am. There was no wait, we were immediately seated! The first thing I noticed was that there were no prices on the beverages, weird!
After my last experience with the pancake and waffle, I decided to go with the lunch side of the menu. I do appreciate a place that offers their entire menu for all their operating hours.
We had to wait a while on our server, Brian. He told me that the menu was a revision and he wasn't sure why it didn't have the prices on drinks. He did offer to check, but I just went with a sweet tea. A while later he came by with our drinks and gave me an update on the prices, which was sweet.
I noticed that Brian was kept busy with tables so it would be a lengthy amount of time between visits. However, Brian was extremely accommodating and really on the ball. He also had very good suggestions.
My husband ordered a Colorado scrambler that had ham in it and he ordered it with bacon, sausage and an English muffin. He really enjoyed the seasoning of this meal and it was very filling. The $9.29 price tag seemed fairly reasonable.
I ordered their lunch combo for $7.99 which gives you a choice of 4 half sandwiches, 3 salads and a soup of the day. I got the Arizona Turkey which came on grilled sourdough and had bacon, mayo, tomato and avocado. The soup of the day was the Black Eyed Pea that Brian said was very similar to their tortilla soup and assured me that I would like it.
The sandwich was pretty good, I liked the flavor. The last third completely fell apart because the avocado and tomato made it too mushy to stay together, but it was still good. My main note would be the bacon was inconsistent, some of it was really hard and some of it was really fatty.
The soup was absolutely fantastic! I ate every single bit of it and could have gotten more, so delicious! I would consider ordering a bowl of that soup for an entrée. If the Black Eyed Pea soup is available when you go, get it!
If you are the type to need substitutions, make sure you talk clearly to the staff about it and find out how things are prepared. I wanted plain potatoes with my pancake on my first visit because I didn't think ranch potatoes would be a good compliment to an oatmeal pancake. They make their batch with the ranch already mixed in at the beginning of the day, so you can't really get it with no ranch.
Today I heard a similar request about removing jalapenos at a nearby table and heard a similar explanation. So if you have allergies or just hate a particular food, make sure you are asking for details and have a backup item to order.
Though this place isn't in my top ten or anything, I'm pleased I got a chance to see them on a regular day and to fix my initial impression of them. Service is still a bit slow, but the food was much more satisfying. I will most likely return to try them again. read more