Staying at the Hilton Garden Inn and this is their in house restaurant. There is plenty of seating at tables as well as at the bar. Not real busy as I think most people want to try outside the hotel as traditionally these restaurants tend to be mediocre. It was quite cold out so I decided to stay in and give it a shot. I ordered the clam chowder and the steak sandwich. The chowder came out quickly. It was worth a 3 rating. The sandwich would have received a 1 as it was TINY and had a weird dressing on it. Didn't see the dressing in the description. The sandwich looked old and dry so I asked for a burger instead. Much better choice. The waitress was very nice and had no problem swapping out the sandwich for the burger. Very much appreciated. The burger was tasty and juicy. This one got a 3.5 rating. The flavor of the burger was great but pretty rare hence the rating. Glad I decided to stay in and give it a try. read more

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Stayed at the Hilton which was wonderful. Tried the restaurant Monday night and chose the steak tips........EXCELLENT SO TENDER JUICY the glaze was amazing and the redskin mashed potatoes melted when combined with the glaze. Waitress was wonderful. Only complaint they forgot a soup but the food came so fast it wasn't a big deal. read more

The Great American Grill - Steak tips - American Near Me - Devens, Massachusetts

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Only here for a martini, Tammy made a great one! And they keep the glasses cold. I didn't look at the menu as I had eaten elsewhere.

This is a mediocre restaurant in a great hotel. Looks good, but food is sub-par. For us, having been on a long road trip, it was convenient having this right in the building where we were staying. Two friends who live in the area joined us for dinner. They have eaten here repeatedly and their comment this night was, "it's day to day" but usually ok. (They especially like the wings.) For us, as mentioned in the first paragraph ... the best thing was the location. The Boston Clam Chowder was good - relatively standard with a very creamy consistency and loaded with chunks of potato and clams. I also had the grilled Chicken Fettucinne with grilled chicken breast, mushrooms, spinach, roasted peppers, asparagus in a creamy white wine sauce. Sides were limited and the Bacon and Brie Mashed Potatoes sounded good. On reflection, this miso-mash ended up almost like a mystery meal. (check my mushy photo). Just a plate full of glop. For such a fine hotel, this dinner was a big disappointment. read more

The Great American Grill - Boston Clam Chowder - American Near Me - Devens, Massachusetts

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I had a Caesar salad with chicken. The salad was fresh dressing was excellent. The grilled chicken was a fresh chicken breast. If you are staying at the Hilton it is worth the elevator ride. read more

I ordered a Sam Adams and was pleasantly surprised to be given a chilled pint glass along with my bottle. Sometimes it's the small details that matters. I also ordered the Monterey Chicken which I can only imagine was a pre-processed chicken breast complete with artificial grill marks. The chicken was rather dry. I don't often use the salt or pepper shaker when dining, but I did this time. I ordered the mixed rice and cooked vegetables. The veggies were boring and certainly could have used a healthy helping of some seasoning...any kind of seasoning. The mixed rice on the other hand I really enjoyed and popped with flavor. Overall, not too bad, but considering that Devens Grill is right across the street, I'd probably be more inclined to walk over there. read more

I got 2 bowls of mac and cheese and they where both cold one of them even had a chunk of ice with mac and cheese but the rest was pretty good and was all fairly fast nothing was hot like it came out of the oven read more

We stay d at the Hilton for a week. We avoided the restaurant due to bad reviews. One tired night we ordered take out and it was awesome!!! We had burgers, flat breads, salads and kids meals. Everything was awesome! Beyond burger flatbread was amazing! Quesadilla burger was awesome! Salads and fries were good too! Old reviews aren't accurate any more. Prices were reasonable. Are there 3 nights in a row. Try it out. read more

Had dinner two nights last week with colleagues. Food was mediocre. Had green bean appetizer and calamari the first night Chili was too spicy/hot- I am from Texas so I don't mind hot food- this was not tasty Fish was over cooked Second night had meatloaf- big portion but marginal taste Salads are large service was good We will stay at a close hotel several times a year and will not go back read more

My sister held her son's bereavement reception here a couple of weeks ago. We had a room off from the restaurant which was roomy & nice. That was the best part. The cash bat was set outside the room along with the munchies she ordered. Before some got a chance to get some they were gone. They were changed $5 per person for these snacks. They cold buffet was pasta salad, cole slaw, cold cuts, bread/rolls, bags of chips along with various veggies & condiments. The pasta salad was very good but the rest mediocre. The bags of chips were off putting since they paid $21 per person. They should've had potato salad or tossed salad. The cheese platter had only Swiss & cheddar that were flopped on a plate all stuck together. The dessert was cookies that seemed like they came from a package. The meat was set on a tiered display which didn't hold much so was constantly low. They staff in the room were some of the most unhappy people I've seen. None of them smiled or even uttered a word to anyone. They swooped in & grabbed up plates even while we were still eating. The service captain was the rudest person. He never addressed my sister or her husband & when spoken to snapped his answer. Before half of the guests left they took the food away. When the arrangements were made the room was to be available for 5 hours beginning at noon yet the sign at the entrance said 12:45-3. We were pretty much hustled out. The person the arrangements were made with was not available & no one there had a clue. They finally found a woman who ok their payment. This was a hard day for our family & these people made it harder. I would never go there again or recommend it to anyone. I feel for $26 per person it was a big ripoff! read more

I give this place 1 star because my double Jack on the rocks was a good pour. The food rates ZERO STARS. Ordered the meatball sub. What I got was a stale hamburger bun stuffed with those mini meatballs u get in the frozen food section of a supermarket. They tasted like shit. Marinara sauce was plain and tasteless. I took 2 bites because I was hungry, then shoved it off to the side for the waitress to take. She takes it and doesn't even ask if there was a problem, just walks away. Very poor food and service. read more

This is inside of the Garden Hilton and I am reviewing it through that prism. The service is top notch. I had both breakfast and dinner on site and the service was prompt, courteous and accurate. For dinner I had a steak that was cooked to perfection. I order medium and it almost always comes out too well or under done. This steak came out perfect! The seasoning was delicious. It had a bourbon glaze which could have easily overpowered the beef, but it was just right with a perfect amount of cracked black pepper for a kick. Vegetables were crisp and fresh. My breakfast omelet was good and the fruit salad out was fresh and tasty. Coffee and water service was prompt and always came with a smile. I'd consider going here for dinner if I lived nearby, but given my experience, if I stay at the Hilton or the neighboring hotel again, I'd not bother driving 20 minutes to find another spot. read more

As I hit here 8-3-2018 3 hours after I arrived. I am still waiting to get my bill for the un-eatable steak that took 90 minutes to arrive to my table. Horrible service!! Horrible chef!!! read more

Chicken ranch sandwich was easily the worst I ever had. Chicken was like stringy rubber. Then to top it off I got sick from it later that night. To be fair, my friends had the steak and it was better and they did not get sick. read more

Service is good Food is not that good, just convenient for being in the hotel The grilled items have black residue on them from not cleaning your grill, the taste is pretty awful. Your menu needs to be upgraded/seasonal as well as the quality of the food you are serving. I suggest a few healthier options read more

The staff at the The Great American Grill inside the Garden Hilton were friendly and accommodating. I'm staying in the Devens Commons and I wanted to find someplace close by for dinner so I decided to give the place a try. Brittany, my bartender/waitress was friendly and provided prompt and attentive service. I asked if they had Tito's Vodka and she answered in the affirmative however when she looked there wasn't any in available so I ended up with a Kettle One, totally fine. I ordered the Shrimp a La Rosa and asked if it was Okay to make a substitution of french fries instead of the pasta that comes with the dish, no problem. Brittany offered some bread and butter which I gladly said yes to, I was getting hungry after a long day of driving here from New York. There were 2 different rolls that had been warmed up along with an assortment of butter and margarine served wrapped in a napkin and served in a basket. Both tasted good, one was a seeded roll and the other a square plain bun. My dish came out shortly after that with a side of rice. I asked about the french fries, Brittany said she misunderstood me and told me I could keep the rice if I wanted to while she went back to the kitchen to order up some french fries. About five minutes later Brittany delivered my fries. They were hot but had been salted heavily. At this point I simply let her know the fries were not edible to me with that much salt and asked if it wouldn't be too much of a problem to get me fries without salt. Again, Brittany took care of this and came back with fries 5 minutes later that were just right! The Shrimp a La Rosa was smothered in a pink sauce (also very salty) with some cooked spinach laced into the sauce. It seemed to me that it was a poor attempt at a Vodka sauces. The shrimp themselves were tasty and fresh however it would be a nice touch if they had completely removed the tail shells before serving them. I was among less than a handful of other travelers taking refuge here for dinner because it was convenient. There were other dishes that were offered and probably would have been a smarter choice than picking up one of their dinner specials. read more

I rarely eat out so for me the food had better be good. To my surprise, the food was outstanding. I had Chicken Marsala which I hope never changes as I plan only to have it there. The salad was fresh vibrant and the house made dressing, you will crave it. Dessert!!! Warm moist brownie with ganach , ice cream and whipped cream.! read more

Wow, worst experience I've ever had at a bar/restaurant. I now know why the devens grill is always busy. Bartener Tammy was in a horrible mood, no smile out of that one. Waited at the bar for like 10 minutes while she ran around pouring drinks for the wait staff. When she finally stopped someones elese sat down at the bar and she served them first. Half the bar was blocked off for some wedding that never came because they set up tables for them somewhere else and didn't tell her. This only made her more mad.... They had some people running around for a scavenger hunt surrounding me at the bar while I am trying to eat, standing all around me and on top of me and reaching over my food. I had to move seats when they remeoved the wedding reserved seating sign. Finally get my food, ordered veggie burger. I told her I was vegetarian, it came somothered in mayo and the arugala was not fresh and rotting. Best part about that whole meal was the pickle. Also your website has been hacked. Get your self together! Lol read more