This company offers good quality products but its customer service is abysmal. Our most recent…read moreexperience with this company involved the manufacture and installation of granite counter-tops for two bathrooms in connection with a remodeling project. We had used them in the past for our kitchen counter-tops and had been quite satisfied. In particular, on that occasion they had come to our house, measured the space, ordered the materials, and returned to install the product. When we hired them for the bathroom project, we expected the same level of service. Instead, after ordering the manufactured materials and billing us for the entire job, they informed us that they would be unable to do the installation. This forced us to hire another contractor at considerable additional expense. To make matters worse, part of the amount billed to us included a charge for the template for the installation. This company, however, did not do the template but rather fobbed the job off on our general contractor, and did not respond to our request for a refund of this amount. Finally, the company did not apply the template correctly when the counter-tops were manufactured, again resulting in an additional charge from one of our contractors. I definitely would not recommend this company, at least for anything having to do with granite counter-top installation.

We have been looking for a local contractor to do some work at our cottage. While driving we…read morenoticed the sign for south county cabinets and decided to stop in and inquire about their services. Upon turning onto the street we noticed a tractor trailer backed into the parking lot of South county cabinets. Having never visited the business before we were unfamiliar with the configuration of the parking lot so we pulled in off the street in front of the entrance of the business. There was space for us to go around behind the tractor trailer, but we weren't sure if it was safe to proceed. There was a woman standing near the back of the tractor trailer which was parked. After sitting there in our car a minute waiting for direction as to whether or not to proceed, the woman looked at us and appeared to be waving on. At the same time as we proceeded to move forward toward the back of the parking lot the tractor trailer also began backing up. The tractor trailer proceeded to back into the side of our vehicle. Upon impact, the woman Who waved us on turned to me and called me a "f#@king idiot". She proceeded to spew profanity and insults at me. A moment later a young man came over and joined the woman yelling profanities and making physical threats against me. We have since learned that the woman and the young man are not only mother and son, but are also the owners of South County Cabinets. In my life I have never been so insulted by such a foul mouthed woman. It is no surprise that the disrespectful, foul mouthed young man is her son. The disgusting woman and her bully of a son had no concern for our well-being whatsoever. They never once asked if we were physically harmed or showed any compassion. They could also care less that we had come there to patronize their business. All they cared about was showing themselves to be the ignorant, unprofessional people that hey are. I would never give them my business or trust them in my home and neither should you.

Extremely professional, courteous and neat! Our new bathroom is the nicest room in the house!read more

From the owner: kitchen and bath remodelsread more

Karen ( KBR ) did a large patio project for us, with stamped concrete and a long retaining wall…read more They also took care of several electrical issues that we had. Overall they did a great job. The patio and retaining wall look great. The project took longer than expected, but those delays were all on our side. We took longer than we should have to make various decisions about light fixtures, etc. We also changed the scope of the project a few times, adding more areas of walkways that we decided needed to be refinished with the stamped concrete. We would recommend KBR for any project that you might have. Karen was great to work with and even when we were not following through with things on our end, she never lost her cool with us and was very patient waiting for us to come to decisions on things. Mark and Sandy Crevier

Huge shoutout to KBR Remodeling for the amazing job on our finished basement! Karen, Butch and the…read moreteam were very professional, efficient, and high-quality work. We love the new basement! They handled our basement finish with total transparency. No hidden costs, no delays, and they kept the workspace incredibly clean throughout the process. The attention to detail on the framing and finish work is top-tier. We are thrilled with the results and will definitely be using them for future projects! Highly recommend KBR Remodeling.

After roughly 10 months, nearing completion of a new home in Westerly. I can't say enough about the…read moreoutstanding support we have gotten at every step of the way from Kathleen Hobe, Sales Associate at Water Spot. Kathleen has a tremendous knowledge of all product lines, whether bath, kitchen, or lighting. She has a great sense of design across all product lines as well. And, she was able to offer very competitive pricing on all products. Kathleen was a pleasure to work with. The depth and breadth of her professional expertise made her an invaluable resource.

Do NOT use this business! They're great while you're browsing around and spending money. The…read moretrouble begins as soon as you receive the merchandise (when and if it ever arrives). If it's not what you ordered, good luck trying to get the issue resolved. If it arrives damaged, good luck again. It couldn't possibly be their fault. You of course damaged your own brand new merchandise, right? Don't get the idea that by paying their premium prices you will get premium customer service. A truly dreadful experience. Avoid Waterspot like the plague!!

I found RIKB to be a pleasure to work with. We just re-did our kitchen…read more The designer was helpful in terms of assisting with small details that I really didn't have time for. She provided me a few designs / price points to choose from and I found them to be transparent with their pricing. Remodel stayed on schedule, which was huge for us. (I was 7.5-8mo pregnant at the start of the work, so I was concerned about timing) The quality of the work seems to be high, no issues so far. Their crew was pleasant to have in our home. (Respectful of napping toddler, pets, friendly, clean! etc.) Scotty, our project manager was great. Other reviews comment on them being overpriced, but unfortunately any quality home re-model will be expensive these days. RIKB handled everything from start to finish and allowed me to be as stress free as possible. Would use them again.

We designed our home and we chose RIKB for our cabinets in our kitchen, bar area, bathroom and…read morepantry. We worked closely with Brittany. She is THE BEST! She took care of everything, helped me with design elements, she has great communication and follow through.... basically I trusted her completely. Our kitchen is amazing, all of it is beautiful. Could not and would not want to have done this without her. We highly recommend Brittany & RIKB.

I have a sixteen plus year track record working with Brunarhans Design. Amongst the most…read morethoughtful and honorable people I have worked with in the past 31 years. As a Certified Master Kitchen and Bathroom Designer (CMKBD) I have worked with many cabinet fabricators and Brunarhans and their staff have been uniquely accommodating on every project. Every project!!!

From the owner: For over 45 years, Brunarhans has been designing cabinets and woodwork for kitchens, bathrooms,…read morebars, living rooms, and walk-in closets.

We threw a curve ball at Susan with no available water or table and she didn't flinch. She handled…read moreour 120lb matted Great Pyrenees like a champ. Orion looked and felt great after Susan's groom!

From the owner: The Snazzy Schnauzers is a new take on mobile grooming! I come directly into your home and care for…read moreyour dog. Don’t worry I will clean up as if I was never there! Because I’m in home your beloved dog is more comfortable. Less stress on them and you will be able to know exactly how your baby is being treated!

I hired Renomx and thy did a great job. Very professional. Workers Very knowledgeable and…read morerespectful. They did exactly what I wanted. The cleaned up after and removed all debris. I would and have recommended them to other people. I will use them again when I need work done. I rate them a 10+ They go above and beyond.

Contractor abandoned job. Work completed prior to abandonment was sub par and does not meet code…read more Great at promising but not good at construction.

I reached out to Halo Services for my ice maker no longer working. I was immediately reached out to…read moreand we promptly scheduled a time to have the part I needed delivered and have the issue resolved. Angel was very polite and helpful, showing us what went wrong and how we can test for any future problems. The issue was resolved quickly and affordably. I will be using Halo Services for future appliance issues.

The water line on my fridge has never worked right. I changed the filter yesterday and still not…read moremuch pressure so I gave in and looked for professional help. Angel Halo Services LLC came highly rated on Yelp and came over today and replaced the valve and tube and now it works perfectly! I highly recommend his professionalism, efficiency and pricing! To fill the mug before would have taken over a minute! #success #SaturdayService #onelessthingtoworryabout