Excellent experience with Rock Hard Granite! Price was better than the other two options we looked…read moreat. Rock Hard only charges for the stone used and not the whole slab. We also found that the selection at the base price was far better than the other options. The customer service and installation could not have been better. Installation was on time and the installers were clean, polite, and very careful. They put down tarps on the pathway in and worked over covered floors in the installation area. The office person we worked with, Kendra, was exceptional! Always happy to help, communicative, accurate and knowledgeable. As a former construction contractor in a previous life I had become frustrated with TriCities contractors. They are typically late, disinterested, don't return calls, are grossly expensive and their work was marginal. Rock Hard Granite has restored my faith in contractors. Strongly recommend!!

I purchased a beautiful slab of granite for my kitchen and dining room from Rock Hard Granite's…read morestock. They removed the existing countertops, came in to measure for a template and installed the new granite. I absolutely love it! Great communication, service and professionalism. Highly recommend RHG!

Absolutely horrible customer service. Gave my flooring contractor the run around for a week saying…read morethe flooring would be in the next day then the next then oh it's just delayed it's being delivered tomorrow. Meanwhile they literally had no idea where the product was, zero communication except lying on delivery dates. Own called me and took zero responsibility and never offered an apology never tried to correct the situation or their actions. Tried to blame me for the situation when they literally made phone calls in front of me unable to find the flooring. My contractor couldn't believe what was going on. Cancelled my order and went to Home flooring. Home flooring was amazing. Great customer service. They ordered the exact same flooring and even $200 cheaper than Luke's. I strongly suggest taking your business elsewhere if your considering Luke's Carpet. Absolutely unprofessional, they take zero responsibility, the owner has no customer service skills or tact with talking to people. Go check out Home flooring. They will take care of you and for. Better price.

Ken is top notch. He helped us with carpet samples to take home. The one we selected goes…read morebeautifully in our living room. He suggested we round the corners to help the area carpet lay flat. So glad we did. He also located a business friend who was coming our way and helped with the delivery. Definitely recommend Luke's for the vast selection, quality and customer service.

They (Matthew) just finished our floors. We had sanding and tore out carpet and added new Hardwood…read moreto the dining room. Matthew kept me informed every couple of hours what was happening next and when he would leave and return. He did a excellent job on the whole thing. He explained how to clean and care for the floor, what to use and not to use. I would recommend them hands down, I am completely satisfied. Thank you Matthew well done!

The Flooring Guys did a fantastic job refinishing our hardwood floors. They completed a color…read morechange on 15+ year old hardwoods. Our floors now look better then new. Matt was patient and completely honest in guiding us through the process. I would highly recommend this company to anyone, I got exactly what I wanted and asked for! Amy M.-Richland, WA

Having had our oak kitchen floors refinished several years ago by another company, we were…read moreespecially pleased with the finished product done by All Wood Floors. Although we experienced some dissatisfaction due to miscommunication, I still give the company 5 stars because of the fine workmanship and assistance received after the job had been completed.

Elliott has a ton of experience with original oak floors for alphabet houses like ours. He was very…read morecareful to make sure we were well informed about our options, and he was competitive priced. We are very happy with his work refinishing our oak floors, did I mention it was fast, and no dust?

Talk about superior service! If you need custom cabinets, shelves, or wood work, DEFINITELY do not…read moreoverlook this place! He basically takes the big box stores quotes and tells you to cut them in half. I was looking for a wood mill shop for an "emergency" fix on my stair treads. I called around and for 17 solid wood treads, I was finding the best rate for someone who could possibly do it, would charge 70 dollars an hour and they didn't know how long it would take to hand route the tread edges and they weren't sure when they would be able to get to it or finish it. We needed the job done immediately. I called D'whittle shop and asked if he could do the routing anytime soon, as I have installers waiting on the fix. He was so kind and said come on in right now, I'll whip them out! I was so happy, called my husband, he loaded his pockets with some cash and headed over. The owner, Ray finished the job & when asked how much....he asked for 40 bucks. I couldn't believe it. 40 bucks!?!?? His shop was busy busy busy, he stopped all work immediately and helped us out big time. He did a great job and was very happy to do it for us. Gave him extra cash & told him to take his wife to dinner.

Ray is amazing! He can do anything!…read more He's remodeled my kitchen, so creative and superior work ethic and skill. He built me a custom oak secretary desk, a mantle for our fire place, repaired my sewing machine cabinet, customized the dining table in my camper. There's nothing he can't do! If you need anything done Ray is a fair, honest gentleman who will do what he tells you he'll do in the time he tells you he will do it! Quite a prize!

A great construction company. Alexis came in at budget and knocked out the work in a week. Great…read moreattention to detail and didn't try to up sale anything. Alexis is a straight forward guy and got the job done right. I am definitely using their services again.

Dale Dixon and Brush Hour LLC were great! Dale was quite knowledgeable and has been in the business…read morefor years. He was able to work within our budget. Everyone was very professional. The painters were pleasant and hard working. Our house looks fantastic and we are extremely pleased!! Thanks again to Dale and team! We highly recommend!

Our experience with this company started off great - Dale, the salesman, came across as a likable,…read moresincere guy. However our experience dropped sharply soon after we signed the contract. Dale, the likable and seemingly sincere salesman was out of town when the crew started work a week earlier than scheduled. Less than 24 hours after they finished the job, large pockets of bubbling and/ or peeling paint began to show. The crew began with taping - no cleaning. Anyone who's ever read the back of a paint or varnish can knows that the #1 important preparation step is to thoroughly clean the surface. The crew did not speak English nor did the owner who stopped by a couple of times during the job, so communication with Dale gone was very difficult. We finally convinced them that the contract we signed with Dale included cleaning before painting - very strange that we would have to convince them of that fact given what a vitally important step it is! The crew then brought out 'wipes' to clean and prep the dirty siding with. Not only that, but they used them in just few places. Large areas of dirt and grime on the house were still there after they 'cleaned.' In other words, the crew primed and painted on top of siding that hadn't been cleaned for over 15 years. The crew was completely disengaged and 'checked out' much of time - About 1/2 way through the paint job, the unsupervised crew started painting the trim the main house color. They seemed confused and argued with me when I pointed out the problem/ discrepancy. They also varnished over areas that had been previously painted and then argued with me stating instead that the surface had been previously varnished. Then finally, after over a day of back and forth, showing them pictures etc, they admitted their mistake but then tried to talk me into keeping the surface varnished. Truly an unbelievable experience with a company I'd checked reviews and CCB complaint history of prior to hiring- I certainly was not in any way expecting the disaster that was unfolding. I won't get into the 5 month long back and forth about what happened from there. But in short, the closest to taking responsibility for the numerous issues with the crew (and the shoddy work they did) the salesman came was that he admitted that 'mistakes were made.' He did this however in our face to face conversations, never in writing. In writing, he took zero responsibility and made excuses by blaming the problem paint job on the house's pre-existing paint, Brushour' a proposed fix: Dale the salesman offered to patch paint the problem areas for 1 year if we first scraped them - not helpful or acceptable given the enormity of the problem painting over dirt and grime had caused. He also suggested we sell the house before the problems got worse. He said people don't notice "things like that" when they're buying a house. When I responded by saying that, ethically, I couldn't pass on a problem paint job to a buyer without disclosing what was wrong, he again insisted that 'they' don't notice things like that. Boy had I gotten a wrong read on Dale when we hired Brushhour. Unfortunately, the professional opinions of the paint companies we've had come take a look at the job are all of the opinion that the lack of cleaning before painting, coupled with the 'shoddy' workmanship, have now created a much larger problem by painting over them. So much so that to properly correct, it will require complete removal of the paint they applied, proper cleaning and re-painting. Despite months of trying to work out an amicable solution with Brushhour, they continue to be more interested in avoiding responsibility for their crew's shoddy work than in fixing the problems they created and moving on. I highly recommend looking elsewhere for a painter.

The crew from Tri City Glass installed my last replacement window this week. They were…read moreprofessional, courteous, and took care of a difficult window for me. They did much more than I anticipated and I happily did not need to do much on the finish. They also fixed a stubborn dining room slider that was in poor shape for years. Their office is also a very professional and courteous piece of the company. In all, I would recommend this company to anyone needing some good, old fashioned work done for them. Thanks again to everybody at TC Glass!​​

Re Jeldwin glass patio door, two very knowledgeable and professional young men arrived promptly,…read morereplaced the rollers and even educated us on the construction of the door. We couldn't have been more pleased.