Excellent experience with Rock Hard Granite! Price was better than the other two options we looked at. Rock Hard only charges for the stone used and not the whole slab. We also found that the selection at the base price was far better than the other options. The customer service and installation could not have been better. Installation was on time and the installers were clean, polite, and very careful. They put down tarps on the pathway in and worked over covered floors in the installation area. The office person we worked with, Kendra, was exceptional! Always happy to help, communicative, accurate and knowledgeable. As a former construction contractor in a previous life I had become frustrated with TriCities contractors. They are typically late, disinterested, don't return calls, are grossly expensive and their work was marginal. Rock Hard Granite has restored my faith in contractors. Strongly recommend!! read more

I purchased a beautiful slab of granite for my kitchen and dining room from Rock Hard Granite's stock. They removed the existing countertops, came in to measure for a template and installed the new granite. I absolutely love it! Great communication, service and professionalism. Highly recommend RHG! read more

The AMAZING crew from Rock Hard Granite did our kitchen counters, back splashes, bath counters and tabletop. The craftsmanship, quality workmanship, and professionalism that they brought was nothing short of perfection. We will have more projects done by them and highly recommend this spectacular company. We are very happy. Thank you ALL so much. The entire staff and crew are AWESOME. ​​ read more

We needed a new counter for our master bath. Tried a friend recommended place, but after a couple of non responses we reviewed and tried rock hard. Everything on that project went absolutely fantastic from start to finish! So much so, we decided to do our hall bath too... all went well until install. It was a complete 180 degree turn. Not only was the countertop cracked on install but, as they told my wife,"as good as new with the epoxy fill", they had made the finish cuts and polishing in place, which left a film of dust of EVERYTHING in the bathroom we had just cleaned and painted. My wife and daughter spent an hour and a half cleaning that bathroom after they were "done". I came home and found dust, and pieces of granite in my driveway they left from grinding on the slab in my driveway ... not even so much as a single broom stroke to attempt a clean up! Needless to say a call was made and the response was " I will check the schedule and get back to you for replacement, and I will let them know about the mess". So ... cancel plumber without 48 hours notice because the install isn't right ... there goes another $50. We will see how they follow up and post an update review ... did I mention the drawers in the vanity now don't slide like they used to and sound like sandpaper ... oh yeah, granite dust .... we will see! UPDATE: spoke with the manager who stated he was looking for a slab in the yard that matched and, if found, they would cut and install same day. Promise kept! The crew came out and were obviously trying to be as courteous and clean as possible. They removed the old, installed the new, AND cleaned up after themselves! Things happen, it's how you recover that defines you, and, I can honestly say I would hire them again, and I absolutely would recommend them! Well done! read more

We purchased a beautiful slab of Snow Quartz from Costless and had Rock Hard Granite install it, the company had someone come out to laser measure our custom kitchen design and then the company itself installed. The kitchen still looks amazing a year later so I decided to give a great review. The employees were so professional and fast. I would definitely recommend this company. read more

Rock Hard Granite installed our quartz kitchen countertops in January, including coming back out to clean up some epoxy that had accidentally gotten on our flooring (we didn't notice until the next day, so called them up and they came right out and got it cleaned perfectly, no hassle whatsoever). Last week we dropped our crockpot while washing it and it hit the countertop edge by the sink, chipping the countertop. After our very positive experience with RHG in January, we called them to ask about repair. Fermin came out the next day and made sure it was patched to our satisfaction. Their employees, both those we've talked to by phone and who have come into our home, have all been courteous, professional, helpful, and prompt. I would hire them again and recommend them to others. read more

Excellent customer service. Great job templating and installing. Sammy and Eduardo were friendly, knowledgeable and provided some great tips for cleaning and removed some marks on a kitchen countertop they had installed a year ago. I've used them 4 times now on remodeled houses. They are great to work with and resolve any issues quickly and fairly. I would recommend them to anyone who wants the job done right At a reasonable price. read more

Installation of our new quartz countertops was just completed. It was a very good experience overall and would highly recommend their services. We felt at times the communication prior to the install seemed rushed so we were left unsure as to whether our information was being understood or passed on. However, the office was quick to get back to us on questions and respond to messages left. The best part was the installation itself. Sammy and Alberto were amazing. They were personable, effecient, knowledgeable, helpful, informative, and a joy to have in our home. By far the best workers we've ever had in to do work in our home. I would recommend anyone doing business with Rock Hard to request these two young men. Oh, and no they are not our family members. . If there was a 4 1/2 stars option we would have given it. The only thing that kept this from a five star review was the communication prior to the installation. We would definitely use the service again. read more

When I went to pay my deposit on my service there was no one in the office that could help me. I had to come back.Second trip when I walked in did not feel the most welcomed, but paid my rather large deposit. Tim did give me a military discount which I did greatly appreciate. Had trouble getting the granite I wanted for my counter tops, but Grant came to my rescue and met me at a local place and stayed with me while I picked a slab I liked, inspected it, had the shop move pieces around so we could look at pieces further back in the stack. He was WONDERFUL. He was the one who came and did the temp let for the granite too. Very professional and called before he came over, etc. It took almost 3 weeks from then to get the counter top installed. They called and canceled the day they were suppose to install the first time. When they did come the three guys that did the work were very nice, professional, informative. The granite was dull, dirty, not shinny. I was a bit disappointed. They said not to worry... Felix would come polish it (would take about 2 hours) and it would look great. The granite is stored outside in the elements... been rained on, snowed on, sun beating down on it. When I called the store to ask about it I was told they do not normally do that, Tim would have to come inspect it and see if it was necessary. I did tell them if you don;t normally do it then forget about it. Should have insisted they come do it... but I did not. I spent the next three days cleaning, polishing, trying to get the grit and grim off it. Still not really happy with it as there are places where I just cant get the grim off. In time it might get better. There is one spot right in the middle... so it is really frustrating! SO... I would negotiate a polish before you buy. Otherwise it was a good place. Especially with Grant helping you pick the perfect piece. (but when he tells you that mark can be polished out and not to worry about it... make sure you negotiated that into your agreement FIRST) read more