We love these guys. They go above and beyond and the prices are super reasonable. The knowledge and…read moreexpertise it's always present especially when you're discussing issues. Initially there was construction by our house and it sent all the critters to us and without Monterey Bay Pest Control we will be living a horrible nightmare because everything came inside our house. My recommendation is to keep them servicing your property even after the critters have stopped visiting because the critters will come back! We do the least toxic spray because of children and pets and the results are very good.

the owner and secretary, both are so rude, the service is not good. if I could I wouldn't gove…read morethem a star at all!

I cannot recommend this business highly enough! A few weeks ago my spouse noticed an old rusty…read moresoffit had been dislodged under an eave on our first floor and that a second soffit had a gaping hole in the middle. Tufts of insulation were strewn about the ground and some was hanging outside of a vent that led to an attic. Based off of a recommendation from a previous neighbor and research into local options, I called James. I was Immediately impressed with his in-depth knowledge and his willingness to explain and share his experience. After telling him about my location as well as a brief description of what I found, he was able to accurately describe my fence line, how it led up to a small landing, where the soffits were located, and what he suspected was happening. He came out, assessed the situation, and based off of the evidence he identified the culprit as most likely being a raccoon. He then provided me with options on how we could proceed. At no time was I pressured into picking an option that I was uncomfortable with. He went over the details for each option and clearly explained what was recommended vs what was less pressing and optional. We went with having him monitor the intrusion for 3 days and then replacing all of our old galvanized steel soffits with more coastal friendly poly-vinyl ones. Throughout the entire process, James was incredibly flexible, highly responsive, and deeply attentive to all of our questions/concerns. If you want thorough, professional, and thoughtful service, James is your guy!

Had an unexpected critter visitor in broad daylight. James was willing to come help assess the…read moresituation shortly after my call. He shared his knowledge and was super supportive and reassuring. While I didn't need to hire him, I would absolutely recommend him for future jobs. Thank you, James!

We have been clients of Gavilan for about 5 1/5 years. When we purchased our home it had been left…read moreunattended for quite sometime. The scheduling coordinator was exceptional at understanding our need to get things back on track. She made every effort to get a service date ASAP. Our technician, Frank, was thorough & professional. He has continued to be our primary service technician for all these years. When he was unavailable to come, we received equally professional attention from the other technicians. Thank you Gavilan team for your attention to detail, excellent service & value!

Breaks my heart to give a poor review. I had Gavilan come out for the last 3 years every spring…read morebefore my apple trees bloomed to spray for aphids. Never had a problem. This year not sure what happened. The pesticide was mixed incorrectly and almost killed my trees. They put out new growth in parts of the tree but not in others. One tree was so stressed there are no apples and the other has just a handful. We used to get buckets. The lawn below the trees died as well. We're trying to reseed but it's going slowly. My concern is that the apples themselves on the one tree may be toxic since the spray killed the lawn. My golden delicious is not happy and I am hoping it doesn't die. I was given a refund but if my trees die... I would make sure when they come to spray that they have correctly mixed the pesticide.

This was my first time ever contacting an exterminator for any kind of job. Rhett made this a very…read morepainless experience and even more so a very informative one. He explained the process and my options and made suggestions when I wasn't sure. He came in and got straight to work. Very happy with the process and the price. He knew exactly what we needed and is very knowledgeable about our area and what to look for.

I put in a request on Yelp as I have an ant issue. Got back a 3 word response from this company…read more Apparently they don't treat ants and don't write in complete sentences either.

Before you use this vendor, just make sure that they are still in business. I had them remove an…read moreempty seagull nest from my roof last year. They were to follow up with an estimate to install some deterrents so that another nest would not be built. After at least 20 attempts to contact them---text, phone, voicemail, email and portal message, I got no response so that is what makes me think that they are out of business.

This is the only trapping company I'll ever go with from now on! We had large holes on our land and…read morethought we had a pig problem. Not only did he come out and confirm that, but he set up trail cameras to monitor footage over the course of days and saw more than just the pig on the cams! He was ready to take down the pig, and went at my pace! He is extremely professional and knowledgeable of what he is doing. I cannot recommend his service more. Thank you so much, Dan!

Not a trustworthy place or people working there. Items were stolen during extermination. No sign…read moreof forced entry whatsoever. Inside job. Obviously they hire thieves and do not investigate incidents of theft. Left much earlier than they were supposed to in order to get away with it.

We had been dealing with a hornet nest in our backyard for a few days and everyone else we called…read moredidn't want to deal with it. We called 101 Exterminators and Richard was able to stop by SAME DAY and easily identified the issue: they had moved into an old tree stump underground. We figured he would have to schedule a time to come back, but he was able to handle it in the moment, sprayed to kill the hive and advised us on next steps. He then took the time to walk our property and check other problem areas, advise on possible rodent entry points and other pest control options for spiders nesting beneath our balcony. He even sent a follow-up text a few days later to ensure there were no more live hornets on the property. Richard is polite, communicative and knowledgeable! Being new to the area, we are glad to find a family business we can trust and will definitely be using them again.

Anthony is the best, highly recommend. He is responsive by text and very professional.read more

West Coast Pest Control has helped us twice now--once for ants and again for wasps. He came out…read moreright away, was efficient, effective, and reasonably priced. What more could we want? Highly recommend!

We had rodent issues similar to everyone else in Carmel Valley. Everyone on this team has been…read morewonderful to work with. They figured out entry points on the roof and found a huge opening in the crawlspace that any animal could have fit in. They not only trap but really work on exclusion. Closing off the entry points, replacing vent screens, and building doors to close off openings. Their thorough approach is unmatched. While working on our rodent issue, they identified termite issues as well.

These folks are the best. have used them twice. They are prompt, accurate, and reasonable…read more This last time another infestation of subterranean termites was found at a distance from the house. They returned to take care of it gratis.