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    The Good Place

    5.0 (1 review)
    Open 6:30 am - 9:00 pm
    Updated 1 month ago

    Services - The Good Place

    Group fitness

    Virtual fitness classes

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    29 days ago

    Helpful 2
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    The Base Dance Center

    The Base Dance Center

    3.5(29 reviews)
    8.5 miSouthwest

    I been dancing at the base dance center for 7 years. I love how they teach me how to be a better…read moredancer.

    I'm so glad I found this website, because this business needs an honest review:…read more First the good -- it is family owned and their kids are part of the dance classes, so there is a certain safety and quaintness about it. You won't get lost like in some of the bigger studios. The wife is also a beyond amazing choreographer so their recitals are so beautiful to watch and super organized. I absolutely love how the show turns out. Unfortunately it's not all about the end result with business that deal with kids, the "how" is just as important as the final product. Now the room for improvement -- 1) CLEAN UP YOUR BATHROOMS. This is a cheap service. I hire someone at my offices to come twice a week just for bathrooms. You can afford it, and it needs it. It's no wonder everyone here gets sick at the same time; kids are using the bathroom barefoot, and then walking back in to the studios and touching the floors with their hands and bodies dragging up whatever is in those nasty bathrooms. I have forbidden my kid from using them, it is so gross (picture of a corner in their bathrooms; if they told me it never has been deep cleaned since they opened I would believe it. Yuck!) 2). Part of the job of the reception is customer service. I understand she is family, but being good at answering emails or tracking payments is not enough. If you are the face of the business for parents you have to be nice too. I was so embarrassed when I told one of the other parents at my kid's school where they took dance, and right away they told me they pulled their kid out after less than a month for how rude the front desk lady was and she yelled over at their mother in law to tell her where we went, and she right away went on and on about the front desk (the entire family was horrified by the treatment), and I thought yea we all know that, but why do we put up with it?? Fear of retaliation for our kid I guess? because every parent knows and talks about it, but no one will speak up about how absolutely horrible this woman treats everyone (including the kids!). At first I gave her grace, thinking it's probably just cultural -- American's are notoriously over-friendly; but after hearing from everyone, including people who didn't go back after their first year (or one who didn't return after the trial) just because of the front desk attitude. There needs to be a heart to heart in that family. Let her do what she's great at, but your business will never truly thrive without some positivity out front. Parents are nice to her out of politeness or fear but trust me, fear is no way to build loyalty. If it's a cultural thing, remember your business is in the U.S., so adapting is necessary. It's not ok to treat people and kids that way, whether it's email responses or in person responses: be nice. I recognize the parents of a few 5 star reviews, and I can tell you they are bull and only written to suck up because the front desk is horrible, and they know it. You would be better off with a sign that says "just email since we're in class!" and not have anyone there at all. 3) They treat parents like poop. I get they would rather not deal with parents and only work with the kids, but we're a package. As much as you hate the parent side of the business (it's obvious), at the end we are part of it, and we pay for it... have some respect. This past year they pulled the seats out from the parent area where the baby classes were held. I felt so bad for those parents having to stand, because you can't just leave the babies there. Then they closed the curtains during recital season so you can't watch. I get you want it to be a surprise, but anyway we recorded the hip hop dance so they could practice so it's not truly the "surprise" bit - you all want us out. It would be your dream to have all kids dropped off for class and not to deal with any parents (I know for sure it would be the front desk lady's dream), but too bad we're part of the deal and we like to watch our kids -- don't be so cruel about it. Also, remember they are kids and don't remember half of what you tell them, so normalize emailing parents with important info. Don't be so harsh to the parents, that's another sure fire way to limit growth. No one wants to refer their friends if they are going to be treated that way. It might be too late for us because our kids like it, but we don't have to tell others. 4) Be a role model for these kids! My kid came home saying that Mr. Travis said cheerleaders were dum-dums and my mother in law almost had a heart attack. She wanted me to cancel right away. In our house we don't put other sports/people down. Thank goodness I didn't mention what my kid had previously said Ms. Kelly told them about gymnasts. There is no reason to put other disciplines down. You can think dance is the best without knocking down others. The kids learn to be mean this way. This place has soo much potential! Please take the feedback seriously. I would like you to succeed.

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    The Good Place - dancestudio - Updated May 2026

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