Had the best experience today from a most amazing person at the Balgowlah Bing Lee store in sydney…read more Right at closing time she went above and beyond after everything was supposed to be closed and done for the day. We had searched everywhere but the item we wanted was out of stock. I saw the store as I drove by, pulled over and rang the number. I explained my dilemma and that I was across the road, the lady on the phone went above and beyond to find the item which they had very few left, then opened the door for me after closing and let me purchase the item and walked me to the door and wished me a wonderful day. Thank you Kat from the Balgowlah store. You made our day amazing

This is not about Winning Appliances but about Miele dryers. They are not worth considering to buy…read morebecause they break down after 8 years and there is absolutely no help from Miele with repairing it. Their customer service is less than helpful and quite rude. My dryer is 8 years old and, yes, out of warranty. It broke down this week and the service person changed the brushes hoping that would fix it. Not so! He then did a diagnostic and found that it has a F66 fault and for those who don't know what that means it is the absolute worst fault a Miele dryer can get. The remedy........there is a whole protocol to repair this which is to change one part at a time until hopefully) one of them works. As you can imagine, this is extremely costly, for example the first part to be changed will cost $453 which is about half the cost of a new dryer (not Miele). I read on Miele's website that they have done extensive tests on their dryers and found that they should last 20 years+ (https://www.mieleexperience.com.au/miele-20-years/). I then rang Miele to request that they repair my dryer at their cost. I have to say their customer service people were less than helpful and quite rude. They didn't want to know about the problem with my dryer and would not put me through to a manager or a person who could make decisions. Needless to say, I have done my research and decided to replace my Miele dryer with a Bosch. Thanks a lot Miele for your lack of interest in my dryer.

Was online and saw something we have been looking for - a rather expensive item. Not something you…read morejust click on cart and buy! Used their "send enquiry" link next to the item and completed the form to ask about availability for delivery and whether this is their best price. Not a peep since! I even tried to follow up. No acknowledgement or anything. Poor service. If this is what they are like before I ahve bought anything in the pre-sale / sale process, have no confidence in what happens once they have your money .... would love to share the email for verification with product review - unfortunanly - there is none as they won't respond.

I highly recommend Jerry. He is an honest kind man, who, if…read moreyou approach him respectfully without attitude will go out of his way to look after you and give you a fantastic deal. I bought an exceptionally clean fridge freezer, bar fridge, washer and dryer from him, I wasn't happy with the dryer so he came and exchanged it for something I wanted. If you ask him about products he is intuitive and if he can he will source what you are looking for. I paid upfront and I waited a few weeks for him to source everything I was looking for. I promised him a good review as I was so happy, so please tell him Katherine from Pitt Street recommended him. Also, he is a unique and eccentric personality so please put any prejudice aside, because if you judge this book by its cove you will miss the diamonds! Also he is exceptionally, and I mean exceptionally reasonably priced. I absolutely recommend Jerry.

JL Services is a second-hand whitegoods store on Cleveland St. It is run by Jerry, who exudes a…read moreused-car-salesman sort of vibe. So I was apprehensive when the bf decided to buy a fridge and a washing machine here. The thing is, Jerry's prices are so much cheaper than anywhere else. It can be a bit hard to resist. We bought a fridge + a washing machine here for approx $600. We bargained and ended up paying in cash. Both are second-hand - but clean enough and working (uh ... I had to knock wood when I typed that). The fridge is fantastic, nearly new. We had issues with the washer (broke down the second time we used it), and Jerry proved pretty hard to catch on the phone when we were trying to get it fixed. In the end, some guy came to fix the machine, and he was a dead ringer for Michael Caine. So you've got a used car salesman avoiding your calls, and Michael Caine talking to you, with intense seriousness, about washing machine programming cycles. It was pretty special. I also want to note that Jerry always looked to ME when discussing the washing machine, since obviously, as a female, I had a particular vested interest in this area. Hmm.... Jerry does offer warranties, but they're short (this maybe varies depending on the machine). They also do deliveries... but Jerry expects people to help him carry these little white beasts up stairs. So this is not a hassle-free experience ... My feeling is that Jerry's machines are a bit hit and miss -- you aren't paying much & there is some risk that you'll end up buying a lemon.

Great friendly service. I always try to deal with Heleena as I'm a return customer…read more Products were great value for my rental property. They had the stock, I could take it as soon as I'd purchased and they provided the name of an installed who was also fabulous.

From the owner: Choose the way you save on your appliances at 2nds World!…read more 2nds World is a privately owned family business based in Sydney. We are Sydney's original factory second outlet and have been bringing savings to Sydney's bargain hunters for over 35 years. We offer genuine Factory Seconds, Carton Damaged, Factory Run Out Models and Brand New gas and electrical appliance bargains - all directly from the manufacturers complete with the manufacturers warranty.

Its one of those reliable shops and certainly you can count on. Not only that they are an honest…read morebunch (will not sell you what you don't need), they have an excellent customer service! I will not hesitate to buy or inquire from this shop again! Kudos to Kyle in Dough Smith Spares!

Great Service. Always have the parts I want and willing to help. If you can do the work yourself…read morethis is the place for parts.

What a wonderful place and what remarkable service…read more The prices are no worse than online (indeed, because of the separate price brackets catered for, often much better)... for the price, I got beautiful surroundings, the ability to discuss my special requirements (non-standard apertures for the twin ovens I needed), demonstrations of the special features, free cooking classes and personalised service... with prompt delivery and expert installation. Great value-for-money and superb 1:1 interaction. Prof Stephen Gatt

I've just had Appliances Online / Winning Appliances install a Cook Top and Oven and a dishwasher…read morein an apartment in Bible House in Flinders Lane, Inner City Melbourne. It should have been a very easy job but due to it being a Heritage Building turned into a complicated one. They were wonderful although it was a pain. If you are ever considering getting any new appliances go to Appliances Online or Winning Appliances as they are professional, ethical and very easy to deal with. They took all the worry so I didn't have to as I am situated in Sydney.

If you want to save a few hundred dollars on Miele products and are not wed to a box, then this is…read morethe place. You have to circumnavigate Rosehill Racecourse to get into the industrial estate. There is plenty of parking once you have worked out which gate to go into. The showroom consists of hotplates, dishwashers, fridges, ovens and ironing board contraptions. Some products haven't been used but some have and have been refurbished. All carry a new warranty. Our Miele dishwasher died after 10 years (not very impressed) so we are a bit snakey about paying full price. Their website won't tell you what is on the floor and you have to visit. We were able to see a refurbished one that suited us. Whilst still an expensive product it did have a substantial saving. Whilst there was no box, the dishwasher was wrapped in cardboard, bubble wrapped and put on the back of our ute....just as good as a box.