So I got off work . I called on a Saturday at 4 pm can you put a tip on the driver shaft tonight ? "Sure bring it down". I get down there , Sorry we can't do it . Wait who just said yes then ??? Ok , When can you do it ?? Tomorrow. What do you know I went in the next day still didn't get done. terrible customer service . Save yourself the time . read more

Great staff. Thank you logan. Bought the new cobra driver. 3 hitting bays. Plenty of new selections. Easy parking. read more

Great place to check out golf gear clubs and try them out , great sim to hit on , great used clubs and 90 day guarantee

I have been a customer for a long time, and it's because I am always satisfied with the help I receive. I go in with my own ideas and come out with with the correct fitting because I let people who know guide me. Eric, Casey,Carlo and the staff seem Genuinely interested in in having you fit properly. read more

Golf Mart in Santa Rosa should be on the hall of fame for retail golf stores. The team in place has always been attentive, professional, flexible, with a depth of knowledge that you seldom will see with the online retailers. I have been purchasing product here since 1998 and the team in place now is a 10/10. Great deals and you have a question they will assist your needs with a depth of knowledge that no big box stores have. This is a players golf store and a store for the first timers. No judgement but pure honest professionalism. I obtain all my equipment here and have saved thousands of dollars of incorrect selections. Outstanding club selection, clothing, and accessories. A Michelin Perfect Rating for Golf. read more

Everything I have in my bag (and now on my feet) are from this Golf Mart in Santa Rosa. Thanks to the patience of Keelan, we finally found shoes that fit me as I am a frustrating fit. Also went into the world of a seven wood and he found the right one for me, as well. I can't thank Keelan enough for his assistance and I always recommend Golf Mart Santa Rosa to anyone who will listen. Thank you again for a great experience! read more

I've been a customer at Golf Mart for a long time. I'm a big fan. First in San Rafael and now in Santa Rosa. I decided to change my whole bag out this spring and the guys in Santa Rosa spent a lot of time with me making certain that the clubs I bought were the best possible fit. I spent over 3K and I've never been happier with the results. The clubs they put me into improved my game immediately. I went back several times before finalizing my choices. They were always patient and always helpful. They bring a personal touch to the process and make you fell like they really care about your experience. Casey and his crew are the best. read more

Came here looking for clubs for myself--and I would have assumed that I would've been told what length works for me, etc (ie. getting a fitting). Instead, I was pointed to a beginner set (which I get), but it wasn't a joyous type of experience I would've liked when entering the new world of golf. Felt very impersonal. Marin store is way different. read more

On a lark we were going to personalize a putter we picked up for a child. First decided maybe see if we can change the grip. Remembered there's this store in Santa Rosa. Made our way up got there about 45 mins before closing. Greeted right away. Politely asked if we needed assistance with anything. We asked about grips. Both guys pointed and directed us where to go. One said he would be with us in just a moment. Which he was. He asked who it was for what size hands and he showed us a few. We talked to ourselves and he heard rainbow because oh man did he deliver. It was a bit more than the low end ones we were looking at (24.99) but it couldn't be more spot on to what this child LOVES! Guys let us know that if it absolutely doesn't work or the child hates it that we could do store credit on it for another design. read more

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Value, selection, service...that's saying the least about this place! not only will they have what you're looking for, they give you the opportunity to try it and fit you for "that" perfect club! not many places have the dexterity to handle both new, demo, and used while maintaining both knowledge and professionalism. Definitely a place to take anyone of any skill range and age. this is your one stop shop from clubs to apparel. get yourself down to these guys! Golf Mart is the place to be! read more

Always fast and good service. Only had my clubs re-gripped, but they finished it in the shop while I waited. In terms of new gear they have everything. You could try out different clubs and can get fitted the same day. Prices are about normal as you would expect for golf equipment. But the added benefit of not having to wait from TGW or other sites for shipping is a plus. read more

The customer service by the team at this store is usually very good. Today it was simply extraordinary. The service and support I received from Tanner G. was out of this world. Golf Mart continues to repair my son's broken Calaway irons each time he breaks a shaft. Today, they also gave him a special edition ball marker (that his high school baseball team requires the players to use) after his was accidentally lost out of his pocket. Great stuff. Really good group of people that work at this store. The gold merchandise is great, but the people that work here are even better! Mark S. read more

Love this place, great selection, good prices, fabulous customer service! Casey is amazing, goes above and beyond for his customers, so accommodating so kind. So much better than the big sporting goods stores. personal service at it's finest. read more

We went to Golf Mart for some shoes for my husband. He was not sure what he wanted. But we were lucky enough to get Dennis as our salesman. He talked to my husband at great lengths to find out what he was looking for in his shoes for best performance. He really took the time to listen to what he had to say and what the expectations were going to be for his shoes. The staff at golf Mart know their stuff and would help you in any given time. We ended up buying almost a $200 pair of shoes which he's already used and is very pleased with them. Great service! We will definitely go back. read more

The GOLF SPECIALTY store. Knowledge is abundant... Thank you for showing up to work today!!! read more

April 2019: Came in today to have new grips put on 10 clubs. Got a good price and no charge for labor. Consulted me and offered several models then steered me to grips that satisfied my particular needs. It must be Spring season inventory blow out. There are many dozens of used golf club sets for sale. Outside the front door there are six sets of clubs with give away prices. Older clubs yet good models (Pings, Taylormade) 3 - SW for $79! You can't do better for the new golfer's first set. There's at least a 100 different golf club bags on display. Forget Big 5 or Dick's Sporting Goods for golf equipment. They carry overpriced junk. Come here. It's the real deal. read more

First time ever doing this review thing but had to be done because not only have the guys over at golf mart always been good to me but for the first time today I met Casey Hughes and he went above and beyond with everything he helped me with and was so so nice and just a good vibe to be around he was AWSOME!! Thank you! read more

Please see update below: I was fortunate enough to receive an unexpected influx of cash so I decided it would be time to upgrade the golf bag. I brought in two Ping drivers to get new grips and swap the shafts out and was told they would be ready the coming Monday; I was in the store the previous Friday morning. The clubs sat untouched, and would not be ready until the earliest three days from now. No one thought it imperative to let the customer know that the promise of repairs being done would not be getting done and the staff answering the phone was nonchalant and dismissive. My current driver is a G410 plus. I replaced the fairway woods and hybrid to accompany a new set of irons I had ordered. I did not buy my irons from here only because I had a 30% veteran discount from the manufacturer. I did however purchase two new fairway woods and new hybrid. Sticking to a brand that be played for a while now and ended up spending nearly $900 on those three clubs, a dozen balls and a couple head covers. I looked at what my driver would cost if I were to buy it used from let's say Golfmart among other retailers and the prices I found ranged from at low end $220 for one in poor condition upwards to $400 for something more pristine. I would never expect to get that much for mine in trade however the offer was ridiculously low and taking into consideration the failure to make the repairs and at the bare minimum informing me about the fact they wouldn't be done for at least two more days I think my money is better spent elsewhere than this particular store. Update: I was just called by the regional manager. I was not asking for anything and what was offered was beyond professional and what I preferred to accept was a simply an apology for the lack of customer service skills displayed by the youth that were working the store yesterday. Dismissive and nonchalant are not a good look when the customer base typically have expendable income (not my case I have three kids ‍) however that call from a personal cell meant the world to me. Thank you read more

Great customer service from Eric and Tanner. We were getting new clubs for my partner's birthday and they didn't have exactly what we wanted but Eric tracked it down and is having it delivered in time for birthday tee time! We had a blast shopping for all kinds of fun stuff and Tanner was wonderful checking us out. Amazon has nothing on real live human interaction, shop local, golf local read more

After only buying off the rack clubs, I decided to take the advice of several very good golfers and get fit by a "pro" so I could take my game to the next level. I was in the market for a new set of PING irons and was surprised to be fit as a black dot. I had tape tested before and knew that I was + a couple degrees but it was the first time trying PING irons so, I took the pros word for it and purchased a brand new set of PING G Irons black dot. My game took a hit. I chalked it up to the fact that I was trying to buy my swing and what was really needed was more practice. Fast forward 6 years and still not clicking with my PINGs, I went in for another fitting in a different state and what do you know... white dot. +3 degrees! No where near black. I felt like the TGM fitting was bunk at the time, that the fitter was just phoning it in, but had nothing to back it up other than a feeling. Now I know. Getting fit is key. If you feel like you got a bogus fit, talk to the manager and have someone else fit you. I wasted years of what could have been good times on the links because of a crappy employee who probably had no real interest in golf whatsoever. Live and learn. Crappy fitting aside, TGM has a decent selection of gear, competitively priced. I just wouldn't get fit there again. read more

Awesome staff, always willing to help and provide info on the latest and greatest golf equipment. Have gone in twice to get a putter and driver regripped which they had done in mins! Highly recommend this location! read more

Went to the Golf Mart in Santa Rosa to get my wife some new clubs as she has had the same starter set for the past ten years. We were greeted by James Fish who was very knowledgable, friendly, and patient with us as we had many questions involving this major purchase. My wife being petite, Mr. Fish analyzed my wife's swing, had her try several different manufacturers clubs, then custom fitted her to the Ping set she felt felt the best. We had been shopping and researching clubs for my wife for the past month both in stores and online and found the selection of women's clubs to be the best (by far) at Golf Mart. The price was slightly lower than the going MSRP plus they had sales on bags and shoes that we took advantage of. James Fish also threw in a case of balls for us! I took advantage of the time to get my older Taylor Mades regripped so I can now enjoy more days at the course with my wife. Thanks Mr. Fish and the rest of your crew there at Golf Mart! We had the best experience shopping with you!! Cheers! read more

The Golf Mart - My wife getting fitted for her new Ping putter. - Golf Equipment Near Me - Santa Rosa, California

I love the service, the products and the technology to help golfers pick the right equipment for our games

We were visiting the Santa Rosa area prepping for our next round of golf. I WAS in the market for a new 3 wood and found this shop locally based off Yelp reviews. My partner and I were not greeted at the door but as we were looking at the wall there was a man who approached us and ONLY spoke to my PARTNER, notifying him feel free to hit any clubs in their indoor simulator while I had a 3 wood in hand and completely disregarded me. I did not feel any comfort or welcoming atmosphere for me to trial or even want to purchase a club and support a local business. My partner was able to sample and hit some woods and drivers, then he proceeds to only talk to my partner and say "oh are you getting her into golf?" After the conversation that he got into golf due to me playing he only continued to speak directly to my partner. Definitely will not be returning or recommending to other friends or family if visiting in the area. read more

Generally the staff have a don't bother me with questions attitude.too busy talking with each other. In particular some guy named Eric has no business being in customer service. Disrespectful at worst...inattentive at best. Golf Mart should fire him for the good of their company. I've bought my BIL a set of clubs and a few needed clubs for myself. Last time I set foot in there was the last time. read more

Fantastic staff and the best selection in town. Also will bring in clubs from a wide network of other stores. Don, Eric, James and all are very helpful and knowledgeable. Always a pleasure shopping at GolfMart. Ron N. read more

My guy wanted golf shoes for Christmas so we went to this location in Santa Rosa. It was a big store and we had the best help from Carlo. He assisted us for well over half an hour. I have to admit, my guy is a pain when it comes to shoes. They always have to be "comfortable" which sometimes means they look like old man shoes. However because he was buying golf shoes, he was even more picky. Carlo was very patient and I was so grateful for that. He brought out different sizes for us of many different styles of shoe. He was telling us what works for him and that was super helpful. Honestly, Carlo should be on commission if he's not already because we ended up buying two pair of shoes. He didn't talk us into it, but we saw the comfort and style of both pair of shoes so we walked out the door with two pair. If not for Carlo we would've walked out with one pair. We will definitely be back and will be looking for Carlo to wait on us! Thanks Carlo and thanks golf mart for hiring such a great employee! read more

The Golf Mart - Golf Equipment Near Me - Santa Rosa, California

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Excellent service. I was in the market for some new hybrids. I had done some research and went to The Golf Mart to check out what they had available. They didn't have the specific clubs I was looking for, but I tried out a few other clubs while I was there. I still wanted to try out the clubs I had come to check out. They located the clubs in SoCal and had them shipped to the store. Within a few days the clubs arrived. I tried them out, perfect! Bonus, one club was slightly used and I got it for a lower price. Warranty is great too! read more

This place is great, and Casey is top notch. Problems are solved with ease and returns are no problem. In a world where it's hard to find good customer service and attentive staff, Casey and his team simply get it done! I so appreciate him and the rest of the team. See you soon! I won't buy my golf gear from anyone else. read more

Awesome staff! Very knowledgeable about all the new golf gear and a clean store. Thank you for all the hard work Golfmart.

My wife purchased seven tops from The Golf Mart last weekend. We live in Redding, three hours north, and were visiting our daughter in San Rafael, an hour further south. Unfortunately, the cashier, didn't check carefully and failed to take off a shoplifting tag that one of the tops had attached to it. The good value visit became not a good value when we had to throw away one of the tops. Fortunately, the regional manager, Mike Hasselman, read about our plight, and offered to reimburse us for the one top that inadvertently had a tag left on it. Excellent customer service. read more

The salesmen in this store are great ! They are very friendly and helpful. I traded in some older clubs and used the money to regrip all of my Callaway clubs. I was also able to buy just one club to add to my current set. The selection of clubs and clothing is great and there is always something I need to buy when I go into this store. When I drive by this store, I always stop and make a purchase to support this business. Fortunately for me, I don't live close by or I could be making daily purchases at this Golf Mart ! You should definitely find some time to visit this great golf retail store; you will not be disappointed ! read more

Professionals is all I can say. Nice selection and very good service. New used cheap or the best your choice.

I have bought most of my equipment from these guys, always a fair price but I was recently impressed by the assistant Manager Matthias, a customer TP shat on my R11s shattered Taylor wasn't stepping g up and he went to bat and got Taylor to do the right thing! He also went above and beyond and lent me a newer driver to use for a tournament while Taylor was shipping out the replacement. I will keep coming back with this kind of customer service. read more

Great staff and service. Friendly and knowledgeable. Always get good recommendations on golf clubs that fit my game and ability.

Wow! These folks ROCK! I had dropped by the store to pick up golf balls and supplies and spotted a golf bag that was tucked away in the corner of the store.. I went back 3 weeks later to purchase it and it was gone!!! It was a 2012 model that was sent out to another location for a tent sale or some such... They made at least 4-5 phone calls while I was standing there to try to retrieve the golf bag and promised they would do what they could to track it down! There is no doubt they had to jump through hoops to get the golf bag for me.. And they did so with smiles!!! Thank you !! read more

Great store and very helpful. Regrip clubs on the spot quickly. Good prices too. Duane Hartley is the best, very friendly and knowledgeable. Thanks read more

This is a well-stocked place for everything to do with golf. If the staff was always friendly to women, I would give it five stars. read more

The Golf Mart - The Golf Mart - Golf Equipment Near Me - Santa Rosa, California

Some decent clothes to choose from and friendly service, but the store has a lot of stuff crammed into a small space. It's confusing to walk around in and make sure you see everything due to the cramped feel. read more

I've heard such great things about this place so I thought I'd give it a try. I was in the marked for a pair of shoes and some new metal-woods. First the clubs. The guy working let me swing on their launch monitor. Nothing special about it. Wouldn't let me hit of their artificial gras and made me hit of their trampled down mat not meant to be hit off of because the "computer couldn't pick it up"...(so fix it is what I thought). I'm taking some swing looking at the monitor and he starts spouting off stuff clearly showing he has no idea what he's talking about. I won't get into the details but things like incorrectly telling me what shaft stiffness I should play (I'm under 35, was hitting my 3 wood 240+ on the launch monitor off their sh**** mats and said I should be using a regular stiffness just to give you an idea) then when I asked what custom shafts they carry he said "I didn't need one" when in actuality it was because he didn't carry them...ouch. Then the shoes. I was coming for a specific pair of shoes and they had them...great. I look closer they are mis-labeled and $40 more than they should be. They had my size but not the color I cam for. The (same) guy started pressuring me saying he could order them and they'd come...ya so could I. I could order them without sales tax and they'd be at my door in 48 hours...you'd charge me tax and they'd be there "in about a week". No thanks. Its a store thats meant for the older crowd who aren't tech savvy or need to be told what clubs they "need". All their stuff is way more than online, and its really not good for anything more than trying clubs out so you can get what you really want somewhere else. read more