Best gun shop around. Knowledgeable and very friendly. Highly recommend. As a needed FFL store, they were more than happy to oblige.

Great spot for all your FA needs. Knowledgeable staff will get you what you need. Will be back.

Went in to ask a couple questions and to show some interest in what they had but the experience was a letdown. Edwardo was very unhelpful, his answers felt very low effort like i was bothering him by being there. Instead of giving solid advice or showing any real interest in helping, he gave short, dismissive responses and clearly didn't want to engage. I walked out feeling like I wasted my time. read more

Markells is by far the most flexible, knowledgeable and reasonable FFL in Sonoma County. I've been working with them since 2009 and they run a top notch operation. Lalo behind the desk is great and knows how to get things done. Private Party Transfers are a breeze, and don't forget the consignment counter. Don't hesitate to stop by Markells. read more

I went to Markell to do some transfer paperwork and to make a couple purchases. The guy that helped me was very knowledgeable about everything I asked about, to the point that I was impressed with his knowledge. Prices are a bit high, but with the pandemic and current inflation I kind of expected it on products. The location is convenient but the are light on parking availability. read more

I came for multiple items, but they only had one in stock of the model I wanted. Tactical and firefighter related flashlights. Hmmmm, kinda a mish-mash of stuff. Really high inventory of one or two models, but only one of others and they don't carry some key Streamlight items. They sell some firearms and holsters, ammo, cleaning supplies too. I just can't put my finger on it... slightly bizarre stock, slightly understocked, slightly understaffed, etc. (I had to wait 20+ minutes to talk with staff, the one douchy guy ahead of me would not shut up and was getting the new Grabin' Newsom paperwork done.) Still worth going, but they could use more selection. read more

Don't go here bad service and absolutely insane price gouging glock 30sf $1400 literally over twice what one costs anywhere else

The best place to get your tactical supplies, guns and ammo. These guys are top notch on their integrity and keeps our community safe by doing the proper vetting and follows our laws to a T! Very cool flashlights too! read more

Markell's is an excellent place to go for your firearm and tactical supply needs. Excellent prices and the people working there are happy to answer your questions. Very knowledgeable and they can order you almost any firearm there is (and at a great price). When you're driving there, look for the Streamlight dealer sign on the fence for the driveway to turn into. read more

The best in Sonoma county by far. Over the years I have purchased about a dozen guns from Butch. No B.S. just a good knowledgeable store. I tried the new gun store on Piner rd., just like the old Helm's but nicer looking. The owner wasn't very helpful, unless I wanted what he had in stock. Markell's will order whatever I want, usually at less than list price. read more

Let's break the ice first - To start with, the store is very small (despite being well stocked) run with an "old school" mentality with small business ambiance. And for the record, YOU MIGHT have to come in a couple of times to get use to the place or just have that outgoing personality. You will also notice that everything (and I mean almost everything) is done by paper. Needless to say, the management at Markell's have their own unique style of business and service. But once you break the ice with the staff at Markell Inc, you'll be able to enjoy the business the way I do. Always friendly, honest, willingness to make deals, great service, and great prices. For the past 7 years, I've pretty much made all my purchases, consignments, and PPT at Markell Inc, and currently I've no desire to go anywhere else. I enjoy the business so much that sometimes I will spend an hour talking with the staff when I only went there to purchase one quick item. My only complaint would be all that damn red tape and fines - but that's the fault of California DOJ and BATFE - so it's not their fault! read more

Markell's Is AWESOME! I have purchased 2 guns from them in the last year. Best prices! I shop around so I know gun prices. You WILL SAVE MONEY. Lelo and Rudy are super friendly and not dicks like so many other gun store clerks. Butch in the back is cool too. What a gun store should be. I love the old stock from when Markell's was in San Francisco before the commie liberals took it over. read more

Years ago markells was the place to go. I have purchased some parts, clips, and a rifle through them. As of late, customer service is not as good with law enforcement as it use to be. Don't know if tgat is because more of their customers are civilian but now when I come in they just assume that I am not law enforcement. Stuff for your duty belt can be purchased on-line and at your door in 3 days or less in many cases from large on line retailers. If they have it in stock, and you are willing to drive 30 min out of yiur way, they are not a bad option. However with the advent of on line, there's no longer a price advantage there. Ammo is almost the same case, except that shipping can get expensive. The only thing I can think of for going there now is leo items. In the past other stores were less likely to carry leo stuff, but the last couple of years more shops do and most treet law enforcement really well. Bottom line they are not as good a deal as before, their is no advantage for law enforcement to go here any more, and they are 30 minutes out of the way from everywhere... read more

Have bought new multiple guns from Markell, bought my first gun back in 2012, staff has always been super helpful. Sad when the shop burned down and when butch passed away. Lalo has really taken the reigns since re opening, always very responsive and makes transactions go smooth. read more

Great little Security/Police gear store. I been going here for years. New location is off Old Redwood Highway just North of Shiloh Road.

Awesome little locally owned place. I had heard about it from a couple of guy friends and went to check it out. I was surprised at their prices. Went in my first time and bout the gun I had been wanting for almost $200 cheaper! I only wish they had a bigger selection. I definitely recommend it. read more

Markell - My new baby! Remington 870 - Guns & Ammo Near Me - Santa Rosa, California

These guys are always on the ball. I've done plenty of business with them and I always leave with a smile on my face. They can pretty much get you anything you want(provided it is legal in the state). The staff is super polite and they are always willing to work with you to get you what you want or need, at a great price too. read more

Great place to get ammo, police/security supplies, and guns! They have really good service too! read more

Great place, I have ordered several things here, from hard to find ammo to a gun that everyone else in town said I couldn't get my hands on. It took a little bit to get it in, because I believe it was actually hard to find. But they didn't tell me it couldn't be ordered and try to sell me something else I was not looking for, like some other shops did. Very cool guys working there, always chit chat a little bit when I go in. They have a great selection of ammo, at a good price. And a good selection of Streamlight stuff at a great price. I have bought several flash lights, and it is usually comparable to Amazon prices. And I would rather support a local business that employs friendly people if I can. read more

Great spot for Streamlight lights, firearms and police supplies. Staffed by knowledgeable people who have been in the business for a very long time (a number of which are retired law enforcement and firefighters). read more

We buy here at least once a year and every time they are grumpy and kinda rude. I give up. We will shop elsewhere from now on. I have only given one 1 star review in all the years I've been on Yelp. read more

Went here after I was disappointed in the marked up pricing at a competitor store. A little different for location. The store seemed to be in the side of someones house. However I suppose that helps keep good prices. Had good customer service, knowledgeable staff, and a good selection to choose from. They were pleased to help. Didn't like what I thought I wanted to purchase after holding it so I left empty handed. However the only reason was to return to the drawing board of what I want. Would definitely shop here again! read more

Picked up my streamlight tactical under barrel light with the grip squeeze trigger very nice will blind you in dark situations giving you more time to choose to engage or disengage your target !!! read more

By far the best shop in the northbay for guns, ammo, and police supplies etc. It is a very small store but anything they don't have on the shelf they can get you and always for a lower price then there competitors. Service has always been great. The few times I've called to inquire about new products or to order something over the phone they were very helpful, and if they needed to do research for me they always return my calls promptly. Great place to make your new go to gun/supply shop. read more

Markell's is a great gun store. I've been there twice now, and both were good shopping experiences. The staff is friendly and knowledgeable, and the prices are reasonable. The prices for ammunition are fairly competitive to the prices online when you take into account shipping costs. I will continue to shop here as long as I live in Sonoma County. read more

Bought my police academy stuff and my flock from this place and they are great. Also took my handgun test and they are quick and easy. Will do business again. read more

This place is great! They have the best prices to any other shop in Sonoma county. I'll always come here for my purchases. Everyone is really friendly too. read more

Friendly staff & awesome A+ service!!! Purchased my first firearm from them & they made it easy. The guy didn't treat me like some idiot amateur. Great local gun shop & will definitely be back! read more

Good cheap prices and lots of stuff to look at great place to get gear for law enforcement.

After returning from Florida from an extended job, Butch and his staff are still top step in Santa Rosa and Sonoma county for that matter. You will not find a more competent staff and or better prices. Kevin Trainor read more

They have good prices, probably the best....but.... When I go in there to purchase something, and they don't have what I want, they try to sell me some "alternative" item they have in stock and talk down to me, like "I don't know whats best for me". Most of there stock is old junk, but when they have it, its a good price. read more

Butch hasn't changed much over the years and as usual always pleasant to speak and deal with. Additionally his current staff is knowledgeable and pleasant . I purchased my first two Colt AR15"s from the old Markell's back in 1990-1991 when Butch had the store out on Judah St in the City. I was in the store a few weeks ago looking for a replacement lamp for an old Surefire Flashlight. There was a connection problem . Butch worked on the light for about half an hour trying to fix the issue. I ended up buying a new and better Streamlight flashlight for my Shotgun. Its really nice to see the owner of any business devote that much personal effort and attention on a customer, in this case that owner being Butch . His customer service is definitely a 5 star rating. I ended up staying in the store an extra half an hour just catching up with Butch. He still has some of the best prices bar none for the products he has in stock. I have no intention of ever going to any other shop when the best is in Santa Rosa. read more

Excellent prices, excellent staff, but small selection. Markell's is willing to order firearms for you at a great price if your willing to wait. They also have the best deal on ammo in town (when they have it). read more

This place is awesome !! Excellent customer service! Everyone is very nice and friendly. They are there to help with whatever you need . Also they have the best prices and don't mark up their prices the way Schmidt and Rinkor arms do . This is the only place to go . I'm coming here every time I need supplies or want to purchase a new gun . Thanks guys !! read more

The owner is real nice and has a lot of law enforcement accessories, but he also sells to the public. Nice little shop. Will go back and do business. read more

I recently set out on a mission to buy my first shotgun. I had done my research and narrowed my search down to either buying a Remington 870 or Mossberg 500. After I had my fill of blogs, reviews, and videos I wanted to go feel the two guns in my hands, and talk to some people with more experience than I. I went to four different armories in the Santa Rosa area and thought I would share my experiences on Yelp. I personally like seeing side-by-side reviews for similar shops, so that is how I will compose this review. Markell Inc - 2 Stars Markell was the first place I went to. I was shocked when I walked in at how small this place was. Even in this small room I was not acknowledged for a good ten minutes. The two employees were both with customers, but I didn't even receive a "we will be with you in a moment." There shotgun collection was comprised of only 5 guns. To top the experience off the guy who helped me was not very knowledgeable. Schmidt & Titoni Firearms (S&T) - 4 Stars I thought S&T would be pretty small, but they actually have a decent collection. The employees were very nice and knowledgeable. My only complaint is that the gentleman helping me sold a gun out from under me. I set a used 870 down for a second to talk to him and someone picked it up as said, "I'll take it." And the employee didn't hesitate to ask if I wanted it first. Rinkor Arms - Not rating... but disappointed... After rushing across town, after work, to catch them while they were still open I found out that they weren't officially open for another few weeks even though they had a large florescent open sign illuminated in the window. B2 Enterprises - 3 Stars overall, 1 Star customer service (This is where I ended up buying my 870) Well if you are looking for selection, look no further. This place is huge compared to the others. It is very clean as well. My issue with this place was the employees. While *most* of them are knowledgeable *all* of them have poor customer service. They were all very short, sarcastic, and muttered slurs at each other in front of the guests. But here is the real kicker, I was told after filling out the paper work for my background check that I needed to buy a case that day, even though I couldn't take it home for 10 days. His reply when asked why was, "because we are going to throw it in the back and stack crap on top of it." I made him repeat his sentence back to me because I thought he was using loose speech. He told me "No, really, you should buy a case because most employees here are lazy and wont take care of your gun." Long story short, I bought a case and asked the employee to please take care of my new investment. read more

Only gun store I have stepped foot in that made me feel welcome. Good people and great service!! They know there stuff and take the time to show you/help you. The only gun store I will ever use again. Thanks guys for all the help!! read more

This has to be my favorite gun store in Sonoma County. The staff is very friendly, and the prices are tough to beat. The size of the shop is small, but don't let that fool you about their stock/inventory. They have nearly anything you need, and if they don't they can usually get it. read more

Butch and his staff are great to work with...Great customer service! I've bought three guns from them and have been pleased with each transaction. Small store, but lots of stuff. Always have what I need in stock. Primarily a police supply store but has all the Home defense rifles, handguns, ammunition, and accessories you need. read more

I went to other gun stores in Santa Rosa and they were all unpleasant, it was just a bad experience. And some were over priced! Then I went to Markell Inc, the employees knew I was there to buy my first handgun and they treated me with respect and went way out of their way to help me. If anyone is looking for info on their first gun this is the store to go too. read more