Enjoyed an amazing pedicure on a Saturday morning. The ladies who work here are very sweet and friendly. Phenomenal service and very relaxing. read more

Giving it a four star review because my nail tech was very attentive and I walked out happy! I've debated trying this salon out for years...it looks like a fancy spot and boasts its wide selection of colors. Since I recently found myself without a regular Salon, I said why not now?! Parked in the parking lot right adjacent from the entrance. Really quick from that lot and not far of a walk... plus so many options for a quick coffee before or after my appointment. Upon walking up to the salon, I had to do a double take because it almost looked like it was closed. Seemed like nobody was in there and I was a little nervous because of that. I hoped this would mean a very diligent job! I walked in and the salon was relatively large. They have an upstairs dedicated to facials or Wax, and a wide array of seating on the main floor. I learned that for acrylic tips and gel on top the flat rate was $75. I walked in knowing that I wanted to do a Valentines red mani and I was very pleased with their selections of red. I opted for OPI's apple red. I had booked for two nails of some kind of a design, but that was never brought up during my appointment. I'm between a three and a four star rating because my nails were not soaked, my cuticles were not removed or attended to. It was a very basic manicure overall, and that really left much to be desired. Also, for the price and the location of the salon, ( middle of Reston town center ) there were no beverages offered, and the staff seemed a little disorganized and not the most attentive to customer satisfaction. The second I walk in to a new establishment, I don't typically want to see outdated signs for Christmas nails and handwritten signs about no refunds or exchanges... Just kind of made me feel as though several people must have complained. Doesn't set a good impression upfront. When I showed the gentleman the shape I wanted he said that was a coffin shape, which it absolutely was not but regardless, even though I said, a little shorter, a little more narrow a few times throughout the 1.5 hour process, he was 100% able to give me what I wanted and maintained good disposition. He took a lot of time on the shaping in the length and even without utilizing a drill which I really appreciate it because sometimes the drill can become too much and you feel the heat... especially after getting manicures pretty often and people leaving them weak and thin! I walked away with a very nicely done red manicure. So for that reason, I gave it four stars, and while I will not be returning, I certainly am not an unhappy customer. read more

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Worst manicure of my entire life. She wrecked my cuticles and rushed the paint job and only applied one coat of polish. There are bubbles in the polish because it was applied so hastily and she completely missed parts of some nails. She hacked at my cuticles and then applied remover right after which obviously stung. The nails themselves are all different shapes and the polish is bumpy and not applied evenly. At the end she said she only takes Venmo which I think should have been disclosed from the beginning. I paid $27 for the manicure and $10 for the French upgrade. I'm so disappointed and would only recommend to someone I hated. read more

Very pleased with this salon...I can text and request an appointment and get seen usually very quickly. I've had several techs do my mani & pedi and they have all been great thus far. Will be back! read more

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Heidi is amazing! I could tell she really cared about what she was doing and wanted me to be entirely satisfied with my gel mani and gel pedi. 100% recommend Heidi! read more

Horrible experience‼ read before you go. A factory where employees talk between them constantly and very loudly without any consideration for the clients who are trying to relax. I paid for the pedicure which included massage on the paper and got none. I had to ask for water. They are constantly trying to sell you more services even if you have refused once. They find a way to destroy my eyebrows which were perfect and just needed ti be cleaned. she made a HOLE in the left one si now they are no more asymmetric. of course, she didn't show me the result in a mirror. neither she put any lotion after the waxing. She was brutal. I was set in a room without a table for the legs waxing. The music is loud and terrible. I stayed there 90 minutes and had the same elevator songs 5 times. read more

Another nice nails done by Tammy. Stunning with exceptional attention to details. Highly recommended her work!.................. read more

The Glossary Nail Spa - Nails done by Tammy. - Nail Salons Near Me - Reston, Virginia

The issue wasn't with the nails but rather with the man who was a nail tech (he sits in the front). I have visited this location three times. The first experience was somewhat uncomfortable because I was not welcomed at all. The second experience, however, was very welcoming, and I felt at ease. The third experience was also good. The nail tech was very attentive and friendly. However, when I went to make a payment for the service, neither my debit nor my credit card was working properly, it did not declined. I made this known to the woman at the counter. This time, I was actually transferring money to pay for the services. I noticed the woman continued to rush me, saying things like, "Hey, we can do vemo" and "you can go to the ATM." (If I had went to the ATM they would've called the police). She kept trying to swipe my cards without my authorization. After giving her 3 chances to swipe my card, my cards became locked due to a fraud alert. I completed my payment after telling her, "Give me a second." at leave 5-10 minutes. Things happened. At one point, a man literally tried to position himself behind me, as if to block my exit. I don't know what their experiences with customers who fail to make payments have been, but as a police officer, being put in that position was very disrespectful and very unsafe stepping behind me. I felt he was trying to corner me. I am definitely sending an email to BBB report this behavior. Regarding my first experience, I felt unwelcome because, when I walked in, the staff didn't seem interested in servicing me but another women of color came in it was a different welcoming. One woman looked at me with a clear expression of disdain, as if to say, "What do you want?" She didn't communicate with me; she just applied something to my nails and left it at that, without trimming or offering any further service. I brushed it off and carried on with my day. That's the backstory of my first experience. To be honest, I don't want to discredit everyone at this establishment based on my experiences with a few individuals, but the overall service is not one I would recommend, especially considering the money customers pay. I made it clear to them just a few hours ago that I will no longer be returning after that last comment the guy stated and then women tried to apologize--it was the final straw for me. Disrespect is a NO! read more

My sister and I am visiting our Mom from out of state and decided to get pedicure after. Day of shopping at the town center. No reservation but they were very friendly and took us in with little wait (15 min) time. The place was spacious and clean - busy. We both got gel pedicure and we had Cecilia and Apple! They were both so friendly and so detailed in their service. It was quick, convenient and we both left very satisfied and happy with our pedicures. We will definitely come back and ask for Cecilia and Apple when we visit our Mom. read more

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Still will not support this nail shop and have advised my friends not to as well. What a terrible nail technician. They never called me to rectify the damage. read more

Update - I've now been going to this salon for a while, switching between dip and acrylic. If you want a beautiful and long lasting acrylic set, Tammy is your girl! I have also gotten pedicures with my mom that have left both of our feet super soft, moisturized and neatly polished. My only complaint, now that it's gotten colder out, is that their heat either doesn't work or isn't strong. They have space heaters around the salon, but they don't always combat the cold outside. Still, really great salon overall. read more

The Glossary Nail Spa - Dip manicure by Kimmy *lovely* - Nail Salons Near Me - Reston, Virginia

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Hanna has done it again. She got me out the way. 12/09/21 at 6:47p I got 1 classic pedicure $41 1 gel polish add on feet $25 1 gel manicure $46 1 custom shape $10 1 nail art paint 2 fingers $6 Pedicure looks great still on no chips Manicure is always on point Obviously I will be back Because third time is a charm. read more

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WORST owner ever. I got a terrible polish change and when I called the salon to see if someone could fix it I was given the owners number. when I called her, she yelled and berated me for not speaking up the day of. I would never give my $$ to someone so incredibly rude. read more

Bella did a wonderful job on my dip with tips! She took time to measure my nail length and file them exactly the way I wanted. I tried something totally new and was very happy with the result. Bella's genuine care and kindness also made the experience like a real treat. read more

The Glossary Nail Spa - hand with shiny light coral nails in almond shape - Nail Salons Near Me - Reston, Virginia

Horrible experience. My technician was courteous but I saw there was an extensive gap between the painted area of my nails and the cuticles. Sloppy. I returned the next morning to ask about correcting it. My daughter's wedding is in 3 days and I wanted them to look good. The salon manager immediately raised her voice and actually started yelling at me in front of patrons and employees! I was horrified and stunned by her treatment towards me and asked her to lower her voice. She refused to deescalate the situation and continued to loudly argue with me. Finally I said I would never return to their establishment again and she yelled, "Good!" If that abusive treatment wasn't bad enough- It was way overpriced and the result looks terrible. read more

I really wanted to like this place, but... I went in for a pedicure (and did the deep callous removal one because I hadn't had a pedicure in over 2 weeks). My main complaint is that the woman who was doing my nails kept taking phone calls and walking away. Maybe she had a family emergency going on, but the tone of her voice didn't indicate that. My second complaint is that she would use a tool on my feet (pumice stone, trimmers, etc.), SET IT DIRECTLY ON THE FLOOR, then pick it up and use it on my feet again. She did this continually, and it does not seem sanitary. My third complaint would be that she didn't even apply the polish evenly, so I can feel the lumps rubbing against my socks. She was also sloppy about polish application (I could've gotten less on my skin and cleaned it up better for free). I also kept asking for warmer water and all I got was cold - not really what I want in January when it's freezing outside. Also, I thought it was really weird that she put lotion on my feet and then put them back in the water. I've been getting pedicures for 20+ years and they have always done lotion after soaking but before painting. Seems like a waste of lotion to me. Finally, if I pay extra for the callous removal, I expect my callouses to actually be removed. The place was empty when I was there, and now I understand why. I gave them two stars because she warned me upfront that they couldn't take debit/credit cards so I need cash or Venmo. read more

The Glossary Nail Spa - Sloppy polish - Nail Salons Near Me - Reston, Virginia

Only getting 2 stars because at first glance my pedicure looks ok. It was rushed but looks ok. My manicure on the other hand was HORRIBLE. She rushed through it, dry cut my cuticles without soaking them at all, filed my nails without them buffing and smoothing them so now all the tips of my nails are ruined, chipped and cracked... on top of all of that the way she would grab my hand her watch would jam into my polish and her way of 'fixing' them was to just pile on more polish without repairing the dent. After all that maybe she would have thought to clean up the edges with polish remover but that never happened even though the polish remover brush was sitting right there in plain sight. Horrible, horrible, manicure. read more

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I tried this nail salon for the first time, and my nails looked very pretty with a gel manicure. I don't recall the woman's name unfortunately, but she was helpful in picking out a new bright color for my nails. read more

The Glossary Nail Spa - Pink gel polish - Nail Salons Near Me - Reston, Virginia

They were good to my boyfriend and I! The polish is still on perfectly. They took their time and were very patient Regular pedi with no paint was like $40 for him and together with my gel pedi it was $110 ish. This was for regular spa service + additional for gel polish. read more

The Glossary Nail Spa - Classic pedicure Comes with lotion and basic massage - Nail Salons Near Me - Reston, Virginia

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Update: they are already peeling 4 days later. Horrible and so frustrating!!!!!!! Not sure how it can be any worse read more

The Glossary Nail Spa - This is what they did to my nails. Not even close. - Nail Salons Near Me - Reston, Virginia

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The salon is very nice and clean, however some of their business practices leave one wanting. They have printed brochures of the pricing for the different level of pedicures. After reviewing the brochure my daughter and I selected the spa pedicure. However, they charged us $10 more than the printed price per service. When I asked about this, they simply said it was the higher price. I told them they needed to remove the brochures, but they never did. As for the service, the pedicures are mediocre at best. Paint lifted and chipped within a few days and I was left unimpressed. I recommend trying out another place. read more

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Rushed, expensive, and chipping gel manicure in less than 48 hrs. The manager or owner was constantly doing other things while attempting to finish my nails. Pedicure has not chipped yet so 2 stars given read more

The nail tech Apple did a great job on mine and my daughter's nails! I got trees and she got the snowflake. Will be coming back if we are in the area again. read more

The Glossary Nail Spa - Holiday nails - Nail Salons Near Me - Reston, Virginia

I usually go to my home salon, but I decided to try The Glossary due to my coworker stating they do a decent job. After arriving with a set of nails I had did for a valentines day celebration (they were on the longer side) I was willing to pay to have them taken off. Unbeknownst to them, the salon and I share the same native language, Vietnamese, although I don't "look like it" I grew up speaking it in my parents household due to it being the only language they spoke, till this day. And lets just start by saying the unprofessionalism was extremely disappointing for such a beautiful establishment. It started with them making comments on how long my nails were and "thick" they were... granted the nails I ended with, were just as thick if not thicker and poorly done. They then proceeded to make a comment about how much money they believed my coworker and I made/had based off of the bag my friend carried... which is very disgusting. I proceeded to ask for a short acrylic set based on how "inconvenient" it was to spend so much time taking the nails off... although they're the only people that profit from the service... to add to it all the one I assume to be the owner, because I've done this many times, sat in one of the pedicure chairs and glared and at me and my coworker, for I'm not sure what other reason it could be. In addition to the comments made about me, I could also hear them say something smirky about anyone and everyone that walked into the salon. From the heavier set girl who came in asking for a pedicure, because "her legs were to big to hold up", to the black lady who came in right after me who they commented on "how she was dress and the lashes she wore" but she "had money" so they made sure to smile in her face. I never intentionally go into salons looking for trouble, but I wont stand for Vietnamese people who are truly disrespectful, unprofessional, and overall a messy salon. If this helps one person decide to go else where, that's all I want to accomplish here. This salon is beautiful, but their work ethic and mannerisms are poor and will not profit off of my or my coworker any longer. Just to add, the short acrylic set I ended with was very underwhelming, thick, and not the tapered square I asked for, given the $100 dollars I paid. At the end, the tech had the nerve to ask for a tip, I've never been to a salon that asked for that.. but that's besides the point. I really do wish the best for this salon, and hope their posture changes one day. read more

I went without an appointment on Thursday afternoon and had my dipping powder manicure and a regular pedicure in 1 hour and 15 minutes. Mimi did an excellent job. The place is relaxing, comfortable and clean. read more

Service is always rushed, their internet hasn't worked on multiple occasions so you have to pay the technicians via Venmo, not the actual business. Atmosphere isn't relaxing, constant shouting amongst the technicians, and always a terrible pedicure. Pedicure takes about 10 mins, fastest I've ever had, but that means you get no massage, and the treatment of the nails is barely passable. I wanted to like this place given the location and parking but every time I come I'm disappointed. Requiring people to pay via Venmo to individual persons and not an actual business has tax implications and simply isn't a valid excuse. Gel manicure with no soaking, or massage was $56 and again had to Venmo a technician. Wish there was higher professionalism and better quality because it's in a great location. read more

Well, this is not fun. I love this salon. I come here all the time. I went on Sunday to get a manicure and pedicure. Normal polish on my toes. The stylist removed my ingrown toenail and unfortunately it got infected. This is the first time and I'm so bummed. The stylist didn't open a new pack of cuticle cutters, so I gather that the ones used weren't sanitary. I won't be going back. read more

The Glossary Nail Spa - Pedicure. Infected. - Nail Salons Near Me - Reston, Virginia

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The man who worked on me was the most unfriendly person I have ever met in a service industry. His name is Tony, and he would not listen to what I wanted him to do which was was not that difficult. He does not speak English. He is angry. He has zero intention of understanding what you have need or want. He gives you whatever he thinks that you want. I wish I had walked out when he told me, he only had an hour to work on me, and I had to hurry up when I was trying to explain to him what I wanted. I will never go back to the salon. My nails are nothing like what I wanted. they are not the length. They are not the shape and I had him put on a solid color because he had zero interest in making me happy or giving me what I wanted so now I have the ugliest nails with thick paint and short fingernails. Very, very, very disappointing and I can't believe I paid for this. It will take me months to grow out my nails, so someone can fix this. The entire experience was unfriendly. He is the soup Nazi of nails read more

Went to have a pedicure done here. Lady doing it was sweet but everything was rushed & too many coats done without any drying time between them. Despite this I sat with my feet under the dryer for 40 minutes in the hope that the nails would dry properly. By the night, the varnish was smudged. Now, having read previous reviews I imagine that the owner will attack this review in her usual rude and unprofessional manner. However, I need to set this out for the world to see. My pedicurist was a lovely lady but she said that they were understaffed & I had to wait 30 minutes to be seen as clearly they were running late, too. Working under pressure leads to botched jobs. My pedicure was a terribly botched job! I have no hope of compensation as reading the previous reviews shows me that the owner will most likely go on the offensive. My reason for writing this review is to warn potential customers. Caveat emptor! (Buyer beware!) If you have money to burn, by all means visit this establishment. If not, AVOID it like the plague. From an extremely dissatisfied customer who will NEVER visit this salon again!!! read more

The Glossary Nail Spa - Nail Salons Near Me - Reston, Virginia

Customer service on 50. I walked in to get my nails done. They sorta of ignore you. Maybe its because im black - who knows? You tell me, Maybe they treat everyone that way. I requested pedicure with gels. I asked what price. She said 65 for spa pedicure and 46 for the jail nails ($111). Im like, what? And i tried to ask her about different items, and she says "just sit back there and discuss thebprice with them!" - like, i see so many videos with women getting into it with asain nail salons over price and services. This is why. You dont disucss prices LATER. Ugh! I left and just got my nails done at Dulles airport before my flight. read more

Went in to get several of my nails fixed, so they basically needed to do the entire set and just had to dip done last week. The manager told me that a dark color could be why they were chipping because other people have told him that too. I then got a lighter color. After my nails were done, he told me I would have to pay. This is absolutely ridiculous and poor service. I had him call the manager, and she proceeded to scream in my ear and not let me get a word in. Spreading the word to everyone I know! read more

I have been paying for acrylic nails with gel polish since I was 14 years old, I am now almost 26 years old. I have grown up in Northern Virginia my entire life & bounced from salon to salon trying to find a good salon & I can FINALLY say I've found one!!!! This salon is absolutely perfection, their nail technicians are soooo talented & pay attention to every detail. My LONG acrylic nails have lasted longer than they ever have, going on 5 weeks! Thank you so so much to all the talented nail technicians, ESPECIALLY TITI & JESSICA & also thank you Hollee for managing such a phenomenal salon! Xoxo read more

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Walked in on a Thursday and was greeted promptly. Had a mani/pedi with Mimi. Had a great experience - will be returning! Shop was clean and peaceful. Very professional. read more

I called, made an appointment and arrived on time. Then was told to wait 45 minutes. Don't confirm appointments you cannot service, it wasted my gas and my time. read more

I got my nails done by Yen and first off they are VERY RUDE!!! Not only are my nails crap but she answers her phone while working. Talks poorly about other customers in Vietnamese. It was 6:30pm when she finally finished her crap job (while she rushed through the entire process - bubbles, nails uneven, and paint job is peeling) and I had to be somewhere by 7 so I decided I would call the next day to see what they could do. Refund or redo. I was welcomed with cursing, yelling, told that I was wrong, and I was welcomed to call the police, and hung up on. I plan to go in person to see what they can do but DO NOT GO HERE!!! By the way I called when I had gotten into my office so I have witnesses to my conversation with Yen on the phone. read more

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Ok this is my 3rd time coming here. I live in the town center and was so excited about having a nail salon at walking distance. The first time I went Tammy (I believe that's her name) did my nails and it was possibly the best gel manicure I've had in a longgggg time. It lasted a little over three weeks!! I was so so pleased. Since then it's seemed nearly impossible to get in with Tammy again, but I thought I'd give other nail techs a shot. When I called to make my appointment I explained that my first visit was incredible and so great but after my second visit (with a different nail tech) my nails started to chip very fast... also a little upset, since I was on my honeymoon with chipped nails! :( This last visit I just had was "okay" although I really appreciated the manager giving me a discount from the inconvenience of my nails chipping so soon. The only reason I can't get myself to give them 5 stars is THE SERVICE!!! I don't know the name of the lady who did my gel manicure this time, she did an excellent job (I'm quite pleased- see photo) but MY GOOODNESS she seems sooo bothered to even do my nails. She didn't say a single word to me the entire time I sat there. I don't expect to have full on conversation but even a little small talk to pretend you're interested or to at least acknowledge that I'm sitting in front of you would be nice. When I explained what I wanted she said something along the lines of "ok. Yeah. Fine." Long story short, I WILL continue to go back simply because it's walking distance and a very convenient location for me. BUT for the price you're paying and the location in which they are- you would expect MUCH more from their customer service. I do hope the service gets better and they stay for a long time because I really do like everything else about them! read more

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The salon is nice and it is clean. The nail tech just did a horrible job. The polish is so thick it has dried with air bubbles and it is very messy around the edges, both hands and toes. I was so excited but it really looks terrible. I told the nail tech they weren't drying and she laughed it off. When I woke up this morning, my nails are full of creases and polish is dull, as if I went to sleep with wet nails. read more

The Glossary Nail Spa - This is my nails after just 15 hours. - Nail Salons Near Me - Reston, Virginia

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Got a pedicure here with my mom and did not feel like we got the 'spa' experience. I paid extra for a massage, more like rubbing of my legs, did not get into the tissue and actually was really annoying as she stayed in one spot. My mom had to ask them to stop with the scrub because she was rubbing the scrub in one place and it eventually hurt. I got the gel and it's a 25 dollar upcharge, that was no disclosed prior. Additionally, the gel is on my skin... so I expect it to chip. After all was said and done, she made me put on my socks immediately after with the lotion still drying. I asked her if I could stay until it dried and she said it is dry and proceeded to take the towel out from under my feet. 75 dollars later I am not pleased with the gel job and I was severely anxious the entire time. Over all feels like a churn and burn kind of 'spa' and they're very rude. My mom had to even get her nails fixed after 3 days one chipped with hard gel. The lady was super rude and had the worst attitude about fixing it. Like honestly, I'm never going back and recommend if you want anything nice experience you should not go here as well. read more

Got a regular manicure for my bday a couple days ago. The tech used sterile tools that were opened in front of me, but she did knick my cuticles. The top coat doesn't completely cover the color either, and for $27 I was hoping for better. read more

The Glossary Nail Spa - Ok manicure. My nails grow super fast so I'm not blaming them for the gap, just wish the top coat covered the color coats better. - Nail Salons Near Me - Reston, Virginia

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Had a noon appointment to get a quick manicure on my lunch break of an hour. Had me sitting around for 20 minutes and kept saying another min we can get you out in time. By 12:20 I gave up and wouldn't want a half ass job. Don't recommend. read more