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    The General Store

    3.3 (32 reviews)
    ModerateShopping
    Closed 10:00 am - 6:00 pm

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    Ta'Brechi H.

    Yelp 100 Challenge 2023 #80 The General Store is located across the street from the Fort Worth Stockyards and provides an array of items from drinks, snacks, jewelry, to shirts. The staff was very friendly and it offered a cool place to shop while escaping the Texas heat.

    Caps we bought

    My son and I purchased 2 cap guns and caps on Monday. When we checked out the girl asked "do you want your receipt" and I said "no, it's ok." Then I realize my son grabbed the wrong size caps after we were walked back to our hotel. We walk back over and I ask the manager if I can exchange the caps for the right size and he says yes. My son grabs the correct size caps, and then the manager tells me I cannot exchange them without the receipt. I am clearly holding the General Store bag (with over $100 of merchandise I bought) and the cashier is the same girl that rang me up. The manager refused to exchange the caps so I purchased more. I will not be returning to this store. What horrible customer service and clearly they do not value their customers!

    Guy H.

    Exactly what you would expect as a tourist. Great selection of Cowboy and Cowgirl-themed Ft Worth logoed stuff. Yes, my 13-year-old granddaughter was exercising her retail therapy with my wallet and the prices are steep. But what ya gonna do ?, its fun! Stop in... *Unfortunately my app is still preventing me from posting photos other than the check in photo at 99 percent of the places I visit. Sorry

    Eunice S.

    Would give this place 5 stars but customer service here was pretty bad. The first thing we heard as we walked in was "we are closing in 7 minutes!" I've worked in retail in the past and never were able to turn down customers as they came in. So we still decide to walk in and buy some stuff. I'm visiting from the PNW. I love stores like this. We felt super pressured to hurry up. Many people that would come in would just turn around and not go in the store after hearing how long they had. There is a lot to see here. Lots of cool stuff. It's a shame that we didn't get to look at most of it. Upon paying the cashier was rude and didn't even smile or make eye contact. I get it...it's the end of your shift and you probably want to go home. Not a good reason to be rude. We will be coming back next time we come to Texas and hoping for a better experience.

    Ritz C.

    I bought a very cute necklace the last time I was here and thought I might come by and purchase another. I got some very NASTY looks from the old women that were working as soon as I walked in. I walked out immediately.

    John C.

    This is the kore upscale souvenir shop at the stockyards. Plenty of items, snacks and drinks to buy. The clothing is not expensive. fun place all around.

    Carol K.

    Mixed bag of t-shirts, novelty items, and during the holidays, they have funky Texas style tree decorations! Not a bad place to pick up that bring home gift for the office, or something to remember your trip by item. Prices were decent and the staff were helpful with packaging. I loved just browsing through all the sections, from Texas brag books, to the serious cooks' items. A must stop in place for those visiting the Stockyards!

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    4 months ago

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    9 months ago

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    2 months ago

    We stopped in & found so many pairs of funny socks. Cute stuff inside but it is mostly touristy stuff.

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    3 years ago

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    7 months ago

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    4 years ago

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    1 year ago

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    1 year ago

    Cute location and lots of variety. The staff helped me find the perfect longhorn plush!

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    3 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    6 years ago

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    2 years ago

    We had a great experience there thanks to Josh, great costumer service! We had a fun time love my hat:)

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    5 years ago

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    16 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    4 years ago

    Fun store with lots of Texas nic nacs. Very clean and easy to navigate around the store. Highly recommended for any tourists

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    14 years ago

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    15 years ago

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    13 years ago

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    9 years ago

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    10 years ago

    Got a little bit of everything for souvenirs and gifts to take back home. Despite all the tourist comments - we enjoyed stockyards!

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    12 years ago

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    Ask the Community - The General Store

    Review Highlights - The General Store

    We had a great experience there thanks to Josh, great costumer service!

    Mentioned in 2 reviews

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    The General Store - shopping - Updated June 2026

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