Our experience was exceptional, from an initial wood floor repair to a new wood floor installation…read morein another room. We thoroughly enjoyed meeting and working with Roy and his scheduling and installation team. Everyone was kind, knowledgeable, communicative, and timely.

We have purchased carpet from Complete Flooring on three separate occasions. The second carpet we…read morepurchased we noticed the steps were loose and needed stretched. When they installed the third carpet which was over a year after the carpet was installed we asked the installer to look at it and fix it. He addressed the steps during that installed. In December we called as the steps were wrinkled again and the top landing area and asked if someone could come out and fix it so it doesn't ruin the backing on the carpet. The person at the store said they would send someone out to check it out and it was Roy. This was mid December 2023. He said he would get back to us in a week and said that the carpet was installed 2 1/2yrs ago and they only have a 2 year warranty but he would see what he could do. We followed up several times and they said we are working on it and will get back to you with a proposal?!? Finally after another call in the morning on January 20th (1 month later!) Roy was busy with a customer and called back in the afternoon with a proposal for $600 that included $100 discount to re-stretch the carpet. I can not figure out how carpet would need to be re-stretched multiple times which tells me it was not stretched well enough when it was installed. We have more carpet & flooring to purchase and I am sorry but this is very petty to charge to address what we feel is an installation issue. There are too many flooring companies out there and we will NOT be returning with our business.

These guys are freaking wizards. Frank's crew transformed a stained, cracked 30-year-old garage…read morefloor into a flawlessly smooth epoxied surface -- on time, on budget, and done right. To avoid leaving holes in the epoxied floor around the legs of a makeshift work table built by a previous owner, they removed it at no extra charge and with no complaint after I was unable to unbolt it from the garage wall myself. Even the contraction joints and the stem wall were free of any flaws. The crew treated them as carefully as they did the rest of the floor. Exceptional craftmanship from start to finish. I couldn't be happier with the results, and would hire this contractor again without hesitation. Honest, skilled, and highly professional -- it doesn't get much better than this.

Frank and his team did an excellent job helping us select a coating for our concrete pad and…read morecompleting it quickly. Frank was easy to work with for establishing a quote. He brought out several color samples to help us match our brick and house work. Once finalized, we were able to schedule quickly with the work being finished within a week. I highly recommend this team.

The crew was exceptional and their attention to detail was outstanding. They went above and beyond…read moreat least a dozen times to finesse/fix things with our old house so it wouldn't distract from their craftsmanship and product. I'll definitely call them again when we are ready for phase 2. Tom's knowledge and experience were spot on.

Calling D & D Flooring was the best decision we made to replace the dated carpet, tile & vinyl in…read moreour home. Tom's input on product chosen was greatly appreciated. He explained the differences for homes in Arizona as we just recently moved from Pennsylvania. Pricing was reasonable, the time frame to complete was spot on and the unknown obstacles were overcome with ease. He & his crew were great to work with and the "fit & finish" was excellent ! Thank you D & D for being a great small business serving the Tucson area.

I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

Diego was THE BEST! The work he did was TOP Notch! Sadly, the company management was awful. They…read moreinstalled four weeks after planned, Paul was rude and unapologetic for the continuous delays. Once finally installed after going back to Floor and Decor to complain about the continuous delays... over Christmas, Diego got the job done! Diego installed our entire house alone aside from two days of having help. The worst and saddest part was Leticia hounding me for final payment beginning the day after the install was completed. They were four weeks late, I was four days late completing the second install payment because my mother had a stroke! I HIGHLY recommend Diego, but his managers need to learn some social graces.

Beautiful work...Beyond my expectations. Diego was professional & an amazing at laying tile. We had…read moreour front entryway done and a border on our back porch, I can't wait to have my family over to see Floor One's work! It's art! We chose our tiles at Floor & Decor & found Floor One's office right inside! Patty was amazing and informative. THANK YOU Floor One. A job well done! Carol A very satisfied customer

Job done quickly and budget friendly; however, some warranty issues with the job came up and…read morebusiness was nowhere to be found. Wouldn't recommend.

Monsoon Painting did an outstanding job on a painting project inside my house. The owner has many…read moreyears of experience and did a high quality, professional job. I got a call back in less than 10 minutes when I requested an estimate and got an appointment set up soon afterward at my home. The owner did all the work himself which I preferred instead of businesses that send out a crew of painters. I recommend this business for your home painting projects.

Gilbert did a First Class job! He was prompt, thorough, efficient, & cost effective. I will hire…read morehim again.

Gilbert and Edsel did an absolutely amazing job on rebuilding my laundry area. They took their time…read moreand did it right. They were professional and friendly. They kept me informed with each stage of the project. I would hire them again in an instant. I would recommend this company to anyone who needs any kind of construction project done. I Igive them the highest praise possible. Hire them now !!! Oh, and their prices were fair.

Albert came out to power wash, seal, and coat my flat roof. He came out as he had mentioned and…read moredid a good job. He is honest and a good worker. I'd have him come out to reseal the flat roof again.

The underlayment on my house was too old and at risk of leaking. I acquired quotes from a few…read morefitting businesses in the Tucson area. Zona roofing had the best value. They use superior products that the other guys were charging more to use. Albert and I agreed to schedule to complete the work and his crew meet the timeline exactly. The cost was just as we agreed to as well. The work appears to be excellent and the could small rains we've had so far show zero leaks. I definitely recommend Zona for roofing work.