Great place to shop, horrible place to sell your collectibles. You're better off going to a pawn…read moreshop for the latter. Otherwise, its great for what it is. It seems as though for some collectibles they just go on eBay and see what it sells for in order to price the items, which is unfortunate because some items are priced WAY above what they should be. Considering that there aren't a lot of brick and mortar shops around here for collectibles, and retro games, you're left with either scouring the interwebs for what you're looking for, or pay the Disc Replay price. All in all, maybe retro 90's merch trends will die down so that the prices will go down, but not likely any time soon.

Absolute lack of customer service...most of my games I've sold here I know the value and feel like…read moreI'm getting conned almost...I asked a simple question if they could help with seeing if my games work...and they said "we are swamped" it's not a service we offer...it is a service you offer because you do it everytime someone gives you anything...you're supposed to convince me into selling them...it's up to me to say yes...absolutely awful customer service especially the guy with the beard and glasses seems like a genuine lazy con artist...will be avoiding this disc replay at all costs...absolute garbage selection as well compared to highland

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

Wow this place is very nice and organized. What I like about the workers here is the fact that…read morethey know their store anything you ask them they have an answer. All The games they have are in good quality. Too bad is too far from My place I recommend it to all the gamers out there have fun

Jaslyn was welcoming and friendly as I recently visited the store for the first time a few weeks…read moreago as I was looking for gifts. I have always passed the store and decided to go in. Since my first visit, I have been in the store several times now. Most of the sales associates are personable. Victoria is not one of them. However, I do love the store, the organization and the cleanliness of it. Everything is easy to find. Nice selection of books and vinyls.

Amazing store if you want to geek out. Just don't buy games or consoles there because retro games…read moreare likely not refurbished. I bought a copy of new super Mario bros u and when I put it in my Wii U it was recognized as unknown disc even when cleaned it. If you want games go to disc replay

My son wanted money towards a new gaming system he actually plays, so we called this store to see…read morehow much Video Palace would buy his Oculus Quest 2. This system currently sells new for 400.00 at Walmart. Verbally over the phone the guy said, "I could give you 145.00 for it." Already a bad offer, we drive there and the guy inspects it then proceeds to tell us, "Okay 125.00." Upon telling him that he stated over the phone 145.00 and not 125.00 (which was absolutely true), he continued to lie and insist he stated 125.00. On eBay, a used Oculus Quest 2 sells for a little more than 200.00. It was a complete rip-off and he knew it but that's how he operates -- He tells the customer a price offer over the phone, the customer drives and wastes gas to get there, then while you're there, he lowers the price and says, "I didn't say that," with a bright red face flushing full of dishonesty. Really? Let's get real here. This isn't Neiman Marcus. Never again. Avoid the game playing and incompetency of people who think you're naive because your son is selling his gaming system he never plays and just wants his own money for Christmas. I draft long thesis arguments in Biomedical Ethics and graduated from Indiana University with a master's degree and a 4.0 GPA. I am no imbecile.

Buyers beware! Very off putting experience in this store. The owner was more concerned with being…read morein his office working on his eBay sales then helping my fiancée and I who are physically in the store. So much is behind glass or in the back and had to ask him for help from his office EVERY time we wanted to look at something. POOR customer service! If I want this kind of service id go on Amazon! This gives gaming store poor reputation. And another game store even recommended us to stop there. Never again! Calling that other store to let them know what happened.

Nostalgia can be found all around you while browsing Game Changers impressive selection of games,…read morefrom old school classics to brand new games. Anything you've been wanting to play, but don't know where to find (or would rather not have to order online) can more than likely be found here. Hard to find accessories are also available often so I would come in or call if you are looking for somethingspecific. Staff is fantastic and their customer service is on point because they are always willing to help you with any questions you might have. When entering I felt a bit startstruck as I looked on upon this beautiful store. My husband found this place while driving and insisted on coming in. Next time we are in the area I know he will insist on coming back and I won't complain because I love Game Chargers as well.

Fair prices, very good knowledge of nearly all that the sell. Cool vibe. Good people! Impressed!read more

A very friendly local shop with a large amount of collectibles. I love coming here when I'm looking…read moreto sell some games or cards and buying some single Pokémon cards or packs. There's a little of something for everyone here. I usually see the same staff faces and they're always helpful and welcoming. If you're a collector at any level, definitely stop by. I believe they even had a couple labubus if that's what you're looking for!

This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

My daughter and SIL are into these shops bc they collect cards, games, comics, etc. I know nothing…read moreabout this life, but I tag along and get sent to many shops, such as this one, by her. She is an expert lol and she bought some stuff she was on the hunt for and she said this place is 5 stars. I liked it and am giving it 5 stars bc it was very clean and the staff that assisted us was nice and the parking was hella convenient. Also, they had Home Alone playing, so I wasn't bored while I waited for my daughter to shop lol.

OWNER LACKS BUSINESS ETHICS. Listing had a BIN which I did, and paid immediately. They cancelled…read morethe order and said item would be re-listed as an auction. A sale is COMPLETE once payment is made, particularly when the item is still available! Seller is too experienced to make this type of mistake, and if this was an honest one, they should have accepted responsibility, not cancelled the PAID order. Never replied to my message! Item re-listed and sold the NEXT DAY for more money. Unscrupulous! I would never deal with this person again!

Selection of used DVD's is amazing. They have a small selection of vinyl records. Employees and…read morepoint of sale is all the way in the back of the store. If you need help you must go to the back of the store to get help. Employees are busy with buy back and preparing merchandise to put on shelf. Record prices seemed high and DVD's were reasonably priced.

The best retro Gaming store ever. Easy to find what I was looking for and the staff was helpful and…read morenice.