Midnight Releases that are quick AND everyone gets the right stuff??? Yuuup!!!…read more I've been here for the Midnight releases of both Halo Reach and Halo 4, both times were Legendary, gotta give 'em the Flawless Cowboy achievement for their customer service. Here's the skinny: The store - nice, open, good selection. The staff - big time gamers, know what's up. The Midnight releases - Holy Mother of God! Fun! Here's the fat: The store itself has a nice open layout, games are easy and obvious to find. If you can't find it the store associates will help you out if they know(or think) they have it. It's pretty clean too, no dusty shelves or dis-arranged games. They run a nice place. The staff is pretty much what you'd expect at a video game store, GAMERS. They know about video games that are coming out like... a year from now, then they tell you "oh you can go here and see some screenshots". Nice, I like info and they like giving it out. As far as Midnight releases go, they do 'em right here. Come in early either pay off your pre-order or show them your receipt(they can find it if you don't have it) then wait. I hate waiting... this wasn't waiting though, this was playing Halo Reach via system link in the store while time ticks by. When it was finally time, the staff managed everything very well, gathering the groups by receipt # and getting a nice line formed. Everything ran really smoothly, I was home playing Halo 4 by 12:25 am. Way to go Gamestop! This is probably gonna be my Midnight release place from now on. The one down the street is kinda eh... SYOY

Very small store but with the games we wanted. Prices were only ten bucks or so off new games, a…read moredifference that I spent in gas and time going there compared to buying new games on line from home. At the checkout, very very hard sell to join a $15 rewards program where you just couldn't get the clerk to stop. It looks like the reward on a $40 used game is about 6 cents. Finally as check out progressed we found he added a $4 game warranty, without asking or telling us. Just not the kind of place I like to reward with repeat patronization. We will try finding an on line used game dealer instead of revisiting this place.

Amazing store if you want to geek out. Just don't buy games or consoles there because retro games…read moreare likely not refurbished. I bought a copy of new super Mario bros u and when I put it in my Wii U it was recognized as unknown disc even when cleaned it. If you want games go to disc replay

Jaslyn was welcoming and friendly as I recently visited the store for the first time a few weeks…read moreago as I was looking for gifts. I have always passed the store and decided to go in. Since my first visit, I have been in the store several times now. Most of the sales associates are personable. Victoria is not one of them. However, I do love the store, the organization and the cleanliness of it. Everything is easy to find. Nice selection of books and vinyls.

The best in the business, dedicated to there craft and research. The video palace is a family owned…read moreand operated business, that has always worked to serve the community. I remember them being open when everyone else was closed, one christmas eve.

My son wanted money towards a new gaming system he actually plays, so we called this store to see…read morehow much Video Palace would buy his Oculus Quest 2. This system currently sells new for 400.00 at Walmart. Verbally over the phone the guy said, "I could give you 145.00 for it." Already a bad offer, we drive there and the guy inspects it then proceeds to tell us, "Okay 125.00." Upon telling him that he stated over the phone 145.00 and not 125.00 (which was absolutely true), he continued to lie and insist he stated 125.00. On eBay, a used Oculus Quest 2 sells for a little more than 200.00. It was a complete rip-off and he knew it but that's how he operates -- He tells the customer a price offer over the phone, the customer drives and wastes gas to get there, then while you're there, he lowers the price and says, "I didn't say that," with a bright red face flushing full of dishonesty. Really? Let's get real here. This isn't Neiman Marcus. Never again. Avoid the game playing and incompetency of people who think you're naive because your son is selling his gaming system he never plays and just wants his own money for Christmas. I draft long thesis arguments in Biomedical Ethics and graduated from Indiana University with a master's degree and a 4.0 GPA. I am no imbecile.

Very good selection, I love coming here as well! I will NECER, EVER EVER go to the ORLAND PARK, IL…read morelocation ever again! That place is not even worth it, people behind the counter literally string you out and play you for chumps, talk to you like you are dumbasses for not knowing what the new consoles are (excuse me for being a NURSE PRACTITIONER AND WORKING ALMOST 60 HOURS A WEEK AND HAVING A CAREER AND FAMILY AND NOT BEING LIKE YOU JUST PLAYING VIDEO GAMES, STILL LIVING WITH MOM AND SMOKING POT MR. I LIKE TO INTERRUPT PEOPLE WHEN YOU DONT LIKE TO DEAL WITH CUSTOMERS...) To anyone reading this review, never go to the orland park, IL location. Skip it, you don't want to deal with that darn aggravation, just come here or the merreville location, either way I go to both I love coming here as well, great staff, they know their shit!

Selection of used DVD's is amazing. They have a small selection of vinyl records. Employees and…read morepoint of sale is all the way in the back of the store. If you need help you must go to the back of the store to get help. Employees are busy with buy back and preparing merchandise to put on shelf. Record prices seemed high and DVD's were reasonably priced.

This place is mind blowing…read more I have never IN MY LIFE seen a store like this ever. They have anything and everything you could have ever wanted. It well lit. Well organized. The staff was friendly and helpful and the prices were awesome. Do yourself a favor and take a trip here. You'll be glad you did!

Was about to purchase a giant Ninja Turtle, Batmobile, and a few other items until getting to front…read moreand encountering the rudest big dude employee who just sits on his @ss. He was such a jag bag to my husband we left it all. All because my husband who is 6'3' grabbed an item in a box off top shelf without asking. They lost a $250 sale. That dudes attitude is horseshit.

Nostalgia can be found all around you while browsing Game Changers impressive selection of games,…read morefrom old school classics to brand new games. Anything you've been wanting to play, but don't know where to find (or would rather not have to order online) can more than likely be found here. Hard to find accessories are also available often so I would come in or call if you are looking for somethingspecific. Staff is fantastic and their customer service is on point because they are always willing to help you with any questions you might have. When entering I felt a bit startstruck as I looked on upon this beautiful store. My husband found this place while driving and insisted on coming in. Next time we are in the area I know he will insist on coming back and I won't complain because I love Game Chargers as well.

Fair prices, very good knowledge of nearly all that the sell. Cool vibe. Good people! Impressed!read more

Scott and Marty are amazing dudes! Their service is great, treat you like an actual human and are…read morereally nice! Come here for all video game needs and I mean ALL they literally have everything tech wise! Today I stopped by and sold my old PS Vita and used my trade in value to buy a PS2! they gave me a free memory card and 5 bucks off some games I wanted! Can't brag enough about this place! Great value for everything there and quality! Thank you guys!

My gf and I had trouble getting a game to work that we had bought brought it back the next day…read moreexchanged the game had a little controller issue the guys exchanged that out for me as well great place to buy games from these guys know their business and run it well I was very impressed five stars gentleman we love our games

Friendly service. Found some really cool funko pops. And bought a few comic books. They had a board…read moregame I am willing to drive back out here for. I stay about 40 miles away. The guy that took care of us was friendly and was quick at asking us if we found everything we needed and was very happy and thanked us for bringing business. And thankful for supporting local small mom and pop businesses. Will be coming in to check them out whenever I'm back in this area for sure. -@izzy_adventures

Used to be a good place to buy packs of Pokemon cards now they sell single packs for as much as 9…read moredollars a pack for a recent set

Great store, so glad places like this still exist! They have everything from old consoles and games…read moreto modern accessories designed for old consoles (hdmi video cable converters, controllers, etc.). Everything is priced fairly and competitive with other similar retro stores.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

yes yes yes, every time i go to this store, everyone is so nice. i bought 5 kpop albums from here,…read moreand they had the ones i was looking for!

In October 2022, I went to FYE (first and only time I shopped there) to purchase an item that was…read moreonly available there. When I went to pay, the female cashier told me if I give her my email, I can get 10% off today. I said ok. She never mentioned anything about recurring charges or anything else. Unbeknownst to me, I found out much later that she had signed me up for their Backstage VIP program which deducted $11.99 from my credit card each month..for ten months. If you shop there, DO NOT give them your phone number or email and if they ask you if you want 10% off your purchase today, say NO. Complete scam since the cashier never mentioned anything about the recurring monthly charges..I never shop there and would never knowingly approve of this..BEWARE!