Is it unreasonable to expect new windows to be cleaned and fingerprint free?…read more After a couple of other quotes we selected Windows Plus. The windows from Windows Plus gave us more window than the competitors. We did not have to order all new blinds where we would have needed to with the other local options. Unfortunately my husband and I had to leave out of the state for a family emergency. We were available for the first day installation but could not be here for the entire installation. No, my husband nor I could not have waited to leave. My brother in-law was available for the rest of the installation. Personally I prefer to have all work inspected prior to final Payout but could not leave that responsibility to another person. We arrived back home a week after the windows were installed. Once I started inspecting the windows I immediately messaged the company. After several emails and pictures sent showing some of the problems an appointment was made for two representatives to come out and inspect. Let's just say every window had some problem (gaps in the frames, a spot visible to the eye in between the glass panel, missing screen, poor screening, missing screen nut, frames cut too short, damaged decorative wood window trim ....) in addition to each window would need to be cleaned. The window installers were very nice and courteous when we were here the first day. They were very mindful of our cat who often likes to "escape" to be chased around the yard. One of our half moon shaped windows were being changed into a rectangle casing window. It turned out beautiful with the exception of the vinyl framing on the outside where there was a gap. Extremely long strand shortened - most issues primarily the blatant ones have been resolved. We still need to clean all our new windows.

I called and asked for an estimate. Jim came to our home on September 30, took our information for…read morethe quote, and indicated it may take a day to get it via email. Since we didn't hear any more from Jim, on October 2 I sent a follow-up message to him via email - no response. On October 7 I sent another follow-up message to Jim via text message - no response. I suspect that he didn't like the fact that we weren't thrilled with their choice of installers. I would not recommend this company. If Windows Plus decided they didn't want our business, they should have let us know.

They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

Got windows and a double door about 5-6 years ago. Had nothing but issues that werent properly…read moreaddressed. Pella quality control was on vacation it seems. Windows out of square, and poor support to get them returned and replaced. They caused additional expenses to get their windows installed properly. The double doors were having issues, but their service department was good about replacing the doors and fixing them.

All had gone well in this process up to the installation. Our initial consultation was quick and…read moreeasy and ordering our new window was easy as well. The timeline was a little bit longer than expected for the window to come in (upwards of 2 months) but we were not in a rush so that wasn't a huge deal. Where this starts to break down was the install day. We were scheduled for a morning install, I was told the team would be here around 830-9am. 9:30 rolls around so I call the manager and was told that the team is running late and has to stop at their install from yesterday to install something else, so they likely won't be at my house until 10:30. Is this a massive deal? No, but I took the morning off to be here for this install and now it is delayed by almost 2 hours. Once they arrived, the install went well and the window itself looks great. Overall, the loss of one star really comes down to the late install. Otherwise, we had a great experience!

We were missing a a number of shingles and heard Coldstream Exteriors provided quality service and…read moreworkmanship as well as working well with insurance companies. After talking to a few companies, we went with Coldstream for the estimate and ultimately the job. Insurance covered a few slopes, but not a full replacement, however we had them do a full replacement to get it done now and not worry about it again. Coldstream was in constant communication with us and the insurance company to try and get us the best value for what was being covered. After the job was completed their crew did an amazing job cleaning up, it was like they were never here! No flat tires for this neighborhood!

Good communication from the project manager prior to and during the project. A hardworking team and…read morebeautiful results.

Cannot recommend Darren Viox highly enough! He is not only fast, professional, and reasonably…read morepriced, he is a genuinely nice person as well! He does his own work, doesn't subcontract it out, so you can be sure of the quality. Replaced a sliding glass door and 3 basement egress windows for us and couldn't be happier.

From the owner: serving greater Cincinnati, especially Loveland, Milford, Goshen, West Chester,Mason, Fairfield…read moreBlue Ash, Clermont, Warren, Butler,Hamilton counties.

OUTSTANDING Customer Service and my new windows look amazing!! I actually had the pleasure of…read morespeaking with the owner, Peter who provided an estimate for me within two days of phoning in. Their prices are very fair and Shane and Amanda did an excellent job pulling out those old 'metal' windows (ouch) and installing our new vinyl ones! Thank you! I was also provided a lifetime transferable warranty. Great company to work with!

From the owner: NuVue Products Inc. in Cincinnati, OH, has been serving homeowners for over 55 years as a trusted…read morewindow company specializing in residential windows and custom window installation. Our experienced vinyl window contractors focus on providing energy-efficient window replacement solutions that enhance your home's comfort, security, and curb appeal. We pride ourselves on personalized service and precise installations handled by our skilled in-house team. Beyond windows, we also offer siding, roofing, and gutter services with competitive pricing and lifetime warranties. Contact NuVue Products Inc. today to improve your home's value and appearance.

Buyer Beware - be sure to research all other options before doing business with Sinclair Building…read moreGroup. I recently completed my new home construction with this company... The lack of communication with the builder team was crazy frustrating. For every 10 attempts to communicate I may have heard back once. There was little transparency to the project expenses vs. budget - there were overages deducted from the construction loan that were not approved by me first. Furthermore, the builder took it upon himself to swap out the agreed Anderson Windows with a lesser brand... he did the same thing with the toilets. Hardwood flooring was installed prior to all drywall sanding and painting - hardwood floors are now damaged beyond repair. If these guys cross your path, walk away. It will save you 12+ months of your life and tens of thousands of dollars in extra "Change Order" costs.

We bought a new construction Sinclair home in Madeira in 2018, and had a great experience with the…read moreconstruction group and absolutely LOVED our beautiful home. Chris was very responsive and followed through with all commitments. We relocated and had to sell our house in December 2019, but my family will hold that Sinclair house in our hearts. The house was very functional and the details were all thought through. The construction was sturdy and house was well built. I cannot say enough great things about this house. We would love to have this house built in our new location because it was that great. Thank you Chris and team for the beautiful house you built!

I can't say enough good things about Lisa Chambers and her team at The Glass Guru of Mason!…read moreAs a local realtor with Coldwell Banker, I called them on short notice after a home inspection today flagged some window glass issues. Lisa personally came out within two hours to measure everything herself. She was professional, friendly, extremely knowledgeable, and genuinely understood how important speed and accuracy are in a real estate transaction. My client felt completely taken care of, and the stress level dropped immediately. That kind of responsive, owner-involved service is rare these days. If you need glass repair or any glass work in the Mason, West Chester, or surrounding areas, call these folks. You won't be disappointed! Highly, highly recommend. Thank you again, Lisa!

Wonderful and fast service after my son smashed his tennis ball into a tiny attic window really…read morehigh up on the peak of my house. Also used them for my shower glass. The first one didn't work so they recut the glass and it was installed perfectly!