DO NOT USE THIS COMPANY! They lock you into a contract that…read moreyou cannot cancel for a period of time, usually 2 years. But, they don't inform you of this...so if you move you will have to continue to pay for services your aren't using. There is no way to cancel or get out of this contract.

PLEASE DO NOT TRUST THIS COMPANY. This is the worst experience I have ever had with any company…read more The door-to-door salesman are predators who misrepresent their products and lock you into ungodly terms without your knowledge. Then, to make it worse, they sell your account to another equally worse company who absolves themselves of any responsibility that their "partner" has and treats you like another number in a list of long numbers. They are supposed to protect you from predators, not prey on you!

Issues with streaming finally addressed, and with excellent followup. It's unfortunate that I had…read moreto file 3 tickets, and submit a community survey before this issue was addressed, but once they started acting on it, it was quickly and professionally resolved. Here's the lesson for providers: some of your customers actually have a clue (30+ years in network management). Don't assume they are rubes and that when they tell you it is NOT the in-house equipment but an upstream problem, just listen and investigate. It's infuriating to have to spend hours getting someone to listen. Again, my thanks to the tech and supervisor who did finally listen, investigate and fix the problem impacting many people in our community.

First, I will say that the customer service and techs do their jobs well, and I do not have any…read moreissues with them. So they get 4 stars. BUT... the internet service is horrible! -2 stars! In my opinion, this is what is most important! When you pay for 2 Gbps speeds and the best I can get is 850 Mbps, and I am directly plugged in with CAT-6! I want to call Spectrum! I should get what I pay for. My Firestick and other handhelds are always buffering. I have called them, and they say it is working as designed. Well, I used to have Spectrum. They are Fast! Very Fast! Bottom line is that you don't get what you pay for. Please do better, Home Telecom!

AV Evolution are my go to guys for getting my home theatre working properly- they are very helpful…read more& responsive, reasonably priced and knowledgeable. Thanks as always for your great advice and service.

If I could leave 0 stars I would. He ruined my Frame TV by utilizing a spray cleaner when I advised…read moreyou arent supposed to use any cleaning solution per instructions and he insisted, after he man-handled the tv and got finger prints all over the tv. Did not use gloves. Did not offer a resolution, just said "it'll go away" and when that didnt happen, ignored my calls/text to come to a resolution.

Called in the morning and the required work was done by 2pm…read more Jordan was more than capable and will be coming back to do more work for us now that the emergency is resolved (yes, we had and entertainment/home networking emergency). Pricing was reasonable.

Wow! These guys are awesome! So friendly and fast, Jordan even came back later in the week to put…read moreour cords in the wall. Also cleaned up after himself! Highly recommend these guys for all your entertainment installations. Will use them again!

After trying another service and never receiving a reply, I found Celestial on Yelp and glad I did…read more When didn't have to wait long to schedule the service. Donovan quoted me an estimate and after agreeing, we scheduled a visit the next day. He showed up on time and installed our Samsung Q910B sound bar to be used with Apple 4k and our Sony A90J TV. It sounds great. Donovan knows what he is doing. There was good communication and no surprises. The whole process was handled professionally and to our liking.

From the owner: At Celestial Technology we know the main focus is you and the troubles you're trying to prevent or…read morefix. We specialize in Alarm systems, Camera Systems, I.T. Hardware Installs, Access Control and Audio Video. We can guide you through making sure you have a system that is user friendly and efficient in what you need it to do.

If you want customer service when you have problems with your system, DO NOT use vivant!…read more Cancelling with them is also a nightmare. You get transferred from department to department.

DO NOT use Vivint. After 3 years of being a loyal customer, they informed me the equipment cannot…read morebe returned if I move to a new home with a system installed. They want over 2k to cancel. ADT didn't do that when I switched to Vivint. They are riddeled with shady business practices and terrible installation technicians and customer service representatives.

We recently cancelled our service. After a month we received a bill for the following month. We…read morecalled them and of course they had no record of the call to cancel. We asked for our payment back, they refused to return it. They told us we had to take the equipment we had to the Spectrum store to turn it in. I went to the store on Main Street in Summerville, SC this morning (6/17) around 11 AM. I signed in (Rich M) and waited. They had two people working with two customers. During the time I was there 3 additional customers came in and signed in. At 11:25 AM the two spectrum people were still working on the same customers that were there went I came in. I waited another 5 minutes and one of the spectrum people finished with the customer he had. Then he got up and left the room. I was completely frustrated at this point, so I left. I still have the equipment and am trying to figure out how to return it. We left spectrum initially because of poor service. We lost internet service 2 to 3 times a month. I highly recommend that anyone wanting to get internet service go elsewhere. These people are incompetent and do not care about customers.

Not about the summerville location, but spectrum as a whole is absolute garbage. Rude…read morerepresentatives or absolutely clueless people who mislead you. No regard whatsoever to appease long time customers when THEY are the ones that made the mistake. Disgusting service. Will never get a spectrum plan again.

After three (3) prior failed service calls at Audio/Video integration and connectivity, I finally…read morereached out to Tom Sansone at HLS Technology Solutions. My only regret is that I didn't start with HLS sooner. Tom integrated my TV and audio systems seamlessly with my Sonos system, flat screen TV and I-phone controls. Further, they assessed my home's layout with a thoughtful understanding of my viewing and music preferences. The result: new enhancements that dramatically improved my home theatre experience. Tom and his staff were exceedingly knowledgable and easily managed connectivity and compatibility issues that confounded both Service Technicians that preceded them. I cannot recommend HLS highly enough! David D. Isle of Palms

You should book Tom & HLS Tech for your home theater and handyman jobs. Tom re-hung our 55" flat…read morescreen after the wall mount pulled out of the wall following initial install from the Nerd Herd at a big box retailer. He and his helper fixed the issue swiftly and cleaned up the sheet rock dust mess. Very refreshing to have a professional team show up for a small job and treat us like long time customers.