More people should know about this fantastic company. Unless you are a "techie" you won't even…read moreknow what you can have now in your home system. We hired CHS 10 years ago after moving to an 1870 single house downtown. They respected our interests (and our budget), and they installed a much better system than we could ever have assembled on our own. They have provided sound advice and excellent service ever since. We are extremely satisfied and recommend them without reservation. Rob and Charlene.

I was very impressed with Sentinel Alarm Company! The process was seamless and professional. I…read morecalled to inquire about a home security system, and they provided a full estimate the same day and they even came out to view the site in person! Installation was scheduled for the very next day, their team showed up right on time, got everything done efficiently, and they even gave me a full walkthrough of every feature. They made it super easy to understand how to access my system and monitoring status right from my phone--a huge plus. I looked at national competitors and Sentinel Alarm gave me a really good rate that was fair which is something I value highly as well as their ability to help me and my family feel safe! . Highly recommend Sentinel Alarm Company for anyone looking for reliable, affordable, and professional fire or burglar alarm systems!

Best in the business! I recently had an alarm system installed by Sentinel, and I couldn't be more…read moreimpressed. The technicians were professional, efficient, and took the time to explain everything clearly. I feel much safer knowing my home is protected by such a reliable system.

Signed a contract through Costco to have them install a generator…read more They had me call the Berkeley Electric coop to schedule a disconnect during the time it would take to do the install with the warning that in the event Berkeley Electric crews did not show up to disconnect I would be assessed a 250.00 fine. This was disclosed after signing the contract and it is not in the contract. Paid Costco's share (50%) six months ago. Way back in October 2021 the delivery was scheduled for a Tuesday in early February from 8 to 10am and that day after a couple of phone calls and emails the appointment had to be cancelled because it was 1:50 and they hadn't showed up and I had other commitments. Ok for them to not show up, not ok for me if the Electric Company does not show up. They wanted me to sign a release of liability in case their installers caused damage to the irrigation system as well as sheetrock damage to which I refused to. Not in the contract either. Nerve wracking experience, on the day of the install they showed up on time but it wasn't a smooth transaction mainly because of the County inspector. I am happy with the generator but for the few details that are out of the ordinary I can't give 5 stars. Had I not been on the phone for almost 2 hours trying to get the County issue a release so the Utility Company would reconnect it would have been a cold night for all of us at home. Took one star for all of the above. Very nice and friendly people and I would use them again and I would recommend them as well and they did all they could but it really came down to me calling a County Inspector that I knew from before and he took care of the reconnect right before 5PM otherwise I would have been left in the dark after the 10PM noise ordinance and temps did drop to 32 that night. Took another star because it took them 2 weeks to the day to send me a couple of documents via email on Feb 21 so I would get the Costco rebate, 2 weeks in addition to the 6 weeks it takes Costco to send the rebate, that should have been done the day I went with their share in the form of a check after the generator was installed. They charge 2% if I pay with credit card. In conclusion the electrical part is ok but management is lacking customer support or just plain neglect after they get their money. BTW they are also asking me to pay (again?) their share two weeks after they deposited the check. Get your ducks in a row please.

I can't say enough good things here. We had a plan to build a 2,565 sf home at Del Webb Nexton. The…read moredecision we had was whether to have Pulte do the pre-wiring and transfer switch. So I called Charleston Electric and they said it would be better to have them handle everything. They were fantastic to deal with. They provided a placement diagram that we sent to our HOA for approval. They installed the generator nicely situated near the gas line. Then they put the transfer switch INSIDE the garage, not bolted to the outside like Pulte would have done. The whole installation was very neat and they came when they said they would. Initially when I asked about choosing between 18KW and 22KW they were quick to say the 18KW would be fine. I'd recommend Charleston Electric, and if you're building a new home in a development like ours, have them handle the whole project. You'll be glad you did.

After three (3) prior failed service calls at Audio/Video integration and connectivity, I finally…read morereached out to Tom Sansone at HLS Technology Solutions. My only regret is that I didn't start with HLS sooner. Tom integrated my TV and audio systems seamlessly with my Sonos system, flat screen TV and I-phone controls. Further, they assessed my home's layout with a thoughtful understanding of my viewing and music preferences. The result: new enhancements that dramatically improved my home theatre experience. Tom and his staff were exceedingly knowledgable and easily managed connectivity and compatibility issues that confounded both Service Technicians that preceded them. I cannot recommend HLS highly enough! David D. Isle of Palms

You should book Tom & HLS Tech for your home theater and handyman jobs. Tom re-hung our 55" flat…read morescreen after the wall mount pulled out of the wall following initial install from the Nerd Herd at a big box retailer. He and his helper fixed the issue swiftly and cleaned up the sheet rock dust mess. Very refreshing to have a professional team show up for a small job and treat us like long time customers.

Excellent, honest service. We have worked with Caleb and Rhett. Both great guys, very knowledgeable…read moreand they legit care about making sure you're getting great help. Also communication is excellent between the customers/office/techs. HVAC is super important in coastal communities and they know. They're really nice too.

Wanted a estimate to have a bidet put in and Mike came out to install quickly. Very fast,…read moreprofessional, and reasonable.

This place is terrible. The communication was awful. My issue was ultimately resolved but they…read morenever called me back, I always had to call them for an update. It took almost 2 1/2 months to finally get a manager involved to escalate the issue with the manufacturer. The technician who came to my house was unprofessionally dressed, and didn't even say hello. The ONLY reason I used them was our contractor who did an addition to house used them and they had the warranty on the unit needing repair. I would not recommend these folks.

This is a company that will takes your money without doing the work…read more They tell you one thing and do something different. Do not pay them upfront for the work. They will take your money and not do the work. One of the worst companies I have run into in a long time. Be very careful when you use this company. This is a company that the Better Business Company needed to look at for their action and the way they do business in this area. Also the way they take care of their customer. Money is more important then customer service. RKB

Came as predicted, were pleasant, polite and very thorough. Left me feeling that the "issue" was…read moreover and done with.

Not long ago, our rental property was having issues with the power going out. This company came and…read moresaid they needed to dig up some wires and insulate them and that should fix the problem. They said they do this all the time and the estimate was $2700 and they would also give us a military discount. Well a month goes by and we didn't hear anything from them, but we get an invoice for $4200??? No call saying that the price has changed. No call asking us if we would still like to proceed with the work. Literally nothing. After receiving the invoice, we email them twice, no response.. after a week, we finally call and get an answer from a women who says they are switching computer systems so this why we haven't heard from them??? No. This is not an excuse. Why would you proceed with work that's going cost $1500 more than you told us it would, without our approval???

I had a cleaning company here and they mentioned they tried to use the outlet behind the couch and…read moreit wasn't working. Well that's where my fiber connection is as well so my internet/cable was out. I tried flipping breakers and searching for GFI's to no avail when I decided to call the pros. I found a post on Park Circle Chatter and recommendations for Charleston Electrical Services were strong. It was late in the day so they set me up to have someone come out first thing the next morning. They came and checked things out and it was taking a while before he called the boss to come out as well. I was getting nervous at this point because there were now 3 electricians in the house and the first guy had been there for quite a while. I was expecting the bill to just be creeping up higher and higher and we still hadn't fixed the problem. Then the owner who came out asked me about a switch on the wall that I have a cover over... and a light bulb went off (pun intended). We have a switch that will turn off that whole circuit if you have lamps plugged in, but we put a cover over the switch so it won't mess with the TV/internet. Well the house cleaner didn't realize and switched it off looking for a light switch. Major facepalm for me because I had totally forgotten about that switch as we haven't flipped it in years. The owner was super nice and didn't charge me the full amount since the first guy didn't think to check for a switch like that. He also replaced the plug since it was a bit old anyway and he was already there. The price I ended up paying for a mornings worth of electricians trouble shooting in my house was very reasonable and because of their integrity in a situation like that, they will be my first call when something actually does go wrong.

We have used this service twice now and they are incredibly fast to respond and super helpful. They…read morefixed issues with our refrigerator connection the first time and the second they replaced a bad breaker. The technicians were very kind, courteous and efficient.