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    QEI Security

    1.8 (23 reviews)
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    Services - QEI Security

    Home automation repair

    Component automation

    Security monitoring services

    3 More Services

    Security system installation

    Security system repair

    Home system automation

    QEI Security Photos

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    Phoenix Systems - Interior diagram of systems

    Phoenix Systems

    (18 reviews)

    Daniel Island

    Incredibly frustrating. I have an internet extender and it went down...again! I get all kinds of…read moreapologies and promises that a tech will call me. So I waited and waited...and never got a call back. I called 5 times and finally talked to a supervisor who said they can help me in the morning. Incredibly frustrating and horrible customer service. Not worth it!!

    I am currently building a home with Stanley Martin and was referred to Phoenix Systems. Phoenix…read moreSystems is a professional audio/video/security/networking company that performs installation and maintenance for residential and commercial applications. They offer a wide variety of premium brands such as Klipsch, Ubiquiti, and Sonos. I've had the absolute pleasure working with Eric Abodeely who has been my single point of contact throughout the entire process. He has hosted multiple Zoom meetings where he demonstrated a high degree of expertise. I am a professional cyber security engineer and Eric was able to impress me with his vast knowledge of networking, surveillance, theater, and whole home audio. Throughout the process, several changes were made and Eric was beyond accommodating every time. He has a great personality and a keen attention to detail. Eric made of of the most complex parts of building a new home stress free. His expert advice and suggestions allowed me to invest in a "future proof" home that will serve as an amazing place to relax or entertain. For anyone looking for the best in A/V, security, or networking for their home or business, I strongly suggest giving Phoenix Systems a call. I will update this review after installation had been completed.

    AAA Installation - Wire Certification Services

    AAA Installation

    (3 reviews)

    Daniel Island

    Eric and Nate from AAA installations did extensive work (TV's, Sonos Audio, security cameras and…read moreWiFi extenders) throughout our new house. Everything was done on time, professionally and for an incredibly fair price. What's even better than their work is their service. The team from AAA installations is always available and has remedied any and all issues that are inevitable with a new house, new wiring and new technology. Call them first for your AV estimate. You won't be disappointed. Thanks Eric and Nate!!

    We hired AAA Installation (Chris S., owner) to design and install the electronics in our new house…read moreon the IOP. This included WiFi extenders and network, Sonos network (including pool and TVs) and a security system. The work was incredibly good -- A++. And when there were problems to be worked around or glitches to be solved, they stayed until the job was perfect. On a couple of occasions, they made special trips back to update things. Recently, we needed a service call and we were promptly scheduled, and the service technician made a special effort to get to the bottom of some issues we were having with our cable service to solve our problem. Simply put, we could not be happier. The work was excellent, the attention to detail was incredible and the staff was a real pleasure to work with. There are many options for work like this, and we've had bad experiences before with other companies. AAA Installation was really and truly outstanding.

    Sonitrol Security Systems

    Sonitrol Security Systems

    (3 reviews)

    While I can't rate the quality of Sonitrol active service/response, I can rate their customer…read moreservice as poor. When I moved into a new house it had their system installed and the prior owner claimed to not know the system master code. The system randomly chirps and sometimes alarms inside the house. All we can do is silence the alarm each time, but nothing else. Sonitrol customer service said I would have to set up active service with them, including a monthly monitoring contract, for them to reset the code. I explained I didn't want a monthly service, just the ability to turn the system off. I was willing to pay a one-time fee for them to come out to reset it, but was told they couldn't help me with that unless I established monthly service. So I have a system in my house that I cannot turn off and Sonitrol wants to hold me hostage until I enter into a long-term contract with them. Ridiculous and terrible service!

    If I could give them zero stars I would. They run this business with zero integrity…read more Unfortunately, three times one of my partners has selected them to provide security for our business, and each instance has been one that I've deeply regretted. They are more than happy to sell you a system but should you have any issues with it or need to cancel, forget about finding a willing partner to work through it with you. Some of the worst customer service I've experienced in twenty years of doing business in Charleston.

    Premier Sound Security & Automation - this is the one that i was expecting that works great!

    Premier Sound Security & Automation

    (6 reviews)

    i honestly don't even know how to rate this. girls in the office are very friendly. Rick has a…read moreproblem responding but thats not why i am writing. i was looking in the area of someone who installed central vacs. A dealer found Premier sound for me, which i thought was wierd bc they are sound and security. Anyway, i went in and met with Rick and told him what i wanted..Vacuflo. That is the only one i have ever owned and the only one i like. I have had 3 installed in 3 different houses and my daughters have also used them in their 4 homes. I met with Rick a couple of times and he came to the house twice and by looking around he could see that i have all hardwood with 2 area rugs. He kept telling me that they had to cut large squares in the walls in 3 different areas and then get a painter to patch, tape and paint. I could not understand that at all and i kept questioning it since i have seen 7 installations back home. I gave him the job and not until the end did i see why the walls had to be ripped up. My guy Nick always gave me the Turbocat which i loved because you just attach to pole and go..and since I've always had hardwood it was perfect. Well when Rick's guys hooked this up it all started to make sense. There is a huge heavy electric powerhead that has to be attached to a separate pole and then there is a plug and cord on the vac hose that has to be plugged into the receptacle next to the vac port they installed next to it. I HATE IT MORE THAN ANYTHING. Like i said i kept asking why the huge holes in the walls and he never answered me and kink of snickered. When i told him none of my others were like that he just looked at me and didn't respond. He just about made me feel like a total idiot that didn't know what she was talking about. After using it once..i texted him and he kept putting me off so i went to his office and told him i hate the head and want the Turbocat. He said he could order one for me and i would have to pay for it. i told him i wanted to exchange it since it was used once and he said he couldn't do that..it was like taking a mattress back. I said are you freaking kidding me..its nothing like that. well i got nowhere and now i have this piece of crap for a power head. 7/22... well i just got a new rug that has kind of a high pile and as soon as i put the vac head on the rug it shuts down. i tried to adjust it but it will not work on this rug. So i have this big heavy ugly head that was costly that does not work on 1 of my 2 rugs. I am very dissatisfied with Rick's business dealings..he came to my home he should have seen that i didn't need anything close to that head. I was assuming that he was looking out for my best interest(i was wrong) and seeing i had all wood flooring he never should have given me that power head. If you are looking for a Vacuflo, there are other Vacuflo dealers in the area...track them down..i wish I had!

    They installed my security camera system. They were professional, quick, and affordable. They gave…read moreme the most value for my money compared to others in the community.

    QEI Security - securitysystems - Updated May 2026

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