I have received a bouquet with some unusual beautiful flowers that…read moremade my Mother's Day special! Thank you G.

Every year, I hunt for daisies for my best friend's heavenly birthday and bring them to her…read morememorial site. I hadn't exactly had the money to pre-order anything, but I got paid yesterday. I walked to Safeway on my lunch break and realized I couldn't find any white daisies. So, I decided to look for floral shops that would be open when I got off at 5 p.m., specifically calling them to ask if they had any white daisies. After a few shops said they didn't have any, I reached Pocket of Posies. A woman there said they had both white and yellow daisies. I told her I would be by after I got off work at 5 p.m. to get the white daisies, and we said our goodbyes. Around 5:15 p.m., I arrived at the shop. A woman with a little girl welcomed me inside. When I mentioned I had called earlier about the white daisies, she pointed me toward a style with more green and white petals, and then toward some yellow daisies. There were only two white daisies left. My goal was to build a bouquet, even if I had to put it together myself, which I have done in the past. I asked what her price list was, if she could build a bouquet, or what the cost might be. She proceeded to point me toward already-made bouquets instead. I then asked if there were any with white daisies(there was not). All of a sudden, she said she could not sell to me because she was closing. The shop closes at 6 p.m., which I had confirmed over the phone. I was shocked and confused, as she had been helpful up until that point. I guess she felt attacked because I was visibly sad; I had called on my lunch break specifically to get white daisies and made the trip all the way across town, only to find they didn't have what I was promised. I would have bought a basic bouquet of white and yellow flowers if she hadn't jumped straight to claiming she was closing. After I explained how frustrating the situation was, she offered to sell me the two remaining white daisies. I told her I no longer wanted to spend my money at a place where I felt disrespected--and possibly targeted by prejudice, if I didn't know any better. I am a visibly brown woman, and I had my brown boyfriend by my side. We both left the shop. As we were pulling out, I watched a man ask if she was open, and she welcomed him inside. I could tell he was a buyer because he immediately started browsing the bouquets. I will never waste my time with that business ever again. Having already had an emotional week with the recent passing of my aunt and the tragic loss of a cousin, I just wanted to celebrate my deceased best friend's birthday by bringing her some beautiful flowers, even if they weren't her exact favorites. I don't know if it was prejudice, assuming I wasn't willing to spend the $50 cash I brought, or if she simply didn't like me asking questions. Maybe she was having a bad day. Either way, there is no excuse to treat me so poorly. I was angry at first about the horrible customer service interaction, but I decided to try another shop. I found Onee's Floral Designs. The owner was immediately warm and welcoming the second I walked through the door. When I explained that I wanted to create a bouquet, she helped me put together a beautiful one, even though she didn't have any daisies. I ended up giving her $10 more than she asked for. She asked me to leave a review, and I made sure to let her know that her customer service was exactly what I needed. I briefly explained my previous experience to her because it had made me so emotional. You never know if the client walking through your doors is experiencing grief or happiness. In this case, I felt a mix of both. The horrible treatment by that first woman almost ruined my day, but Onee completely shifted my mood and brought me to tears because I was so overwhelmed by everything this week has brought me. Working in customer service is a privilege, and those of us who are empathetic are the ones who truly represent the amazing businesses in this county. You can truly make a difference in someone's day by how they leave your business. I am grateful for you, Onee. Be kind. Do better.

I have been using Eureka Florist for several years now, to send our aunt flowers for her birthday,…read moreand every year they do an outstanding job!!!

RUDE people. we ordered flowers for a funeral. no phone call to us, they just didn't deliver. Then…read morewe heard that they quit paying their employee and now will face a lawsuit. worst service ever. luane

Highly Recommend! Lovely floral bouquet and flower crown! Misty is a joy to get to work with.read more

I hired Blossom Florist for my wedding florals and they absolutely crushed it! I loved my fern…read morebouquet, and they also did an amazing job decorating our wedding swing. I can't recommend them enough!

Pierson's Garden Shop & Nursey offers a stunning display of garden art and a beautifully curated…read morepond area, making it a must-visit for garden enthusiasts. The lush, vibrant garden displays creates an inviting atmosphere and showcase a wide variety of plants and decorative elements that truly inspire. If I lived in Eureka -this would be my go to. Such pretty displays. Service Note: While the outdoor garden staff was friendly and extremely helpful, the service at the counter felt somewhat dismissive, which was a minor disappointment. Aside from that--the shop's impressive garden displays and diverse selection make it a delightful destination for anyone looking to enhance their outdoor space and or find a gift.

More Than a Nursery - It's an Experience…read more Pierson's Garden Shop & Nursery is not just a place to buy plants--it's an experience. From the moment you walk in, you're surrounded by vibrant colors, lush greenery, and creative displays that spark ideas for your home and garden. The plants are healthy and well cared for, and the selection ranges from everyday favorites to unique finds you won't see at chain stores. The staff is friendly, knowledgeable, and always happy to share tips. This time of year, they also have some really great markdowns, making it the perfect time to visit and stock up. Every trip feels like a little escape right in the heart of Eureka.

Over the phone from the east coast, we ordered Easter flowers for my sister in Arcata. The person…read morewho took the call was wonderful and helped my wife make a great selection that my sister loved. Thank you! Will definitely order from you again in the future.

Faye did the florals for my July 2019 wedding and did an incredible job. My bouquet and the other…read morebouquets were beyond beautiful. She knew how much I love rannunculus and saved the last of her harvest for my wedding. She made a flower crown for me that was absolutely perfect- the right colors, the right size, really beautiful. I debated how much of our budget we wanted to put towards flowers but they really made such a huge impact on our wedding and our pictures and they are a memory I will cherish forever. Faye was great to work with and her work is real artistry.

I have ordered designer's choice flowers for my daughter for several birthdays and special…read moreoccasions over the last few years and they create the most beautiful arrangements every time! My daughter always loves when she receives flowers from Arcata Florist. They never disappoint, are always so kind and helpful, and so creative. They're extraordinary and phenomenal in service, selection and value! I will not order from anyone else.

I received a flower arrangement from Arcata Florist that was delivered to my home in Eureka. It…read morewas very pretty and well designed and the flowers were fresh. The delivery lady was a professional. I will be using this Florist for my next order.

The flowers in this shop are the most gorgeous, most colorful, freshest smelling I have ever come…read moreacross!! Absolutely beautiful!!

Wonderful unique arrangement! Best experience ever. Quick and professional…read more Worth the cost

Huf Floral completely exceeded my expectations! I ordered a flower arrangement for Mother's Day for…read morepickup and the whole process went so smoothly. I called the day before and they were so helpful and informative. The floral arrangement was so beautiful, full, fresh, and aesthetically arranged. They even put it in a box for easy transporting in the car and included a handwritten note. Prices were fair and the actual arrangement looked even better than the one shown online! I'm so pleased with Huf Floral and surprised they don't have more online Yelp reviews. Go with Huf Floral and you won't be disappointed! I will definitely order from here again when I want to celebrate a special person in my life.

It is astounding how many great finds are hiding at Zumbido Gifts, every time I go there…read more They have the most unique, fascinating things for sale here, sourced both locally and from all over the world. Fortunately, Zumbido also has very affordable prices! My favorite items are their stylish & clever greeting cards, spectacular nature-themed washi tapes, and international home decor.

What a great gift shoppe... such cute trinkets, cards, jewelry etc. The owner (?) was a lovely lady…read morewho went out of her way to be helpful she really knew her products. I bought some great looking jewelry and handmade cards. If you're in old town I highly recommend you find this shop and enjoy!