Took my phone in for a deep cleaning. Turns out my back glass and battery needed to be replaced. The first employee was helpful although the price seemed on the high end. The following days after having my Phone repaired I noticed the camera was blurry and the lens was foggy. Called the store and spoke to the same employee who told me to bring it in. When I showed up it was a different employee and he did everything in his power to blame something other than their store. It's clearly visible that there is glue runoff and a finger print causing my pictures to look blurry but he denied everything. Told me my phone was really dirty and that what was causing it. I thought I took it in for a deep cleaning? Don't go to this place unless you absolutely have to. read more

The worst experencience i ever had took my google pixel 8 pro to get my screen fixed and he gave me whatever screen he felt like putting on my phone now my phone is glitching and he dont wanna fix it paid $185.00 including a screen protector and he put on the cheapest stuff the cheapest screen and screen protector this was two days ago read more

The FIX - Montclair Place - Mobile Phone Repair Near Me - Montclair, California

TLDR: DON'T GO HERE. THIS PLACE IS DISHONEST AND JUST WANT YOUR MONEY. I went in to get my phone back screen replaced after being cracked. Called on the phone to get a quote and the guy responded with a reasonable price so I went in. In person, he quoted for a higher price until I told him I called earlier. He then agreed to the original price. He fixed it within 30 minutes and I went home and realized that all of a sudden one of my camera lens became blurry. I came back the next day and told him what happened and he said it wasn't his fault and that he can fix it for $120. It honestly sounded like he was just making up a bunch of stuff in order to get me to pay him for another fix THAT HE CAUSED. I decided to take my phone to another vendor and they fixed it FREE OF CHARGE and said there was just dust in the camera left from the original job. read more

Lost my receipt for a repair and they still honored the warranty . Appreciate it so much . Thanks for the great service

Everything you need for your cellphone is here! Quick service and very reasonable prices! Thank you!!

The FIX has the best prices in terms of repair and trust me I've called over 20 places. Sayid was wonderful and quick and entertained my many questions. I highly recommend their company! read more

Broke my phone at 7 pm called at 7:15 to get a quote. and got there 7:30 and they close at 8. The guy attended me right away and was friendly and had good customer service all around. Got it done in 30 mins or less and gave me a great price as well. read more

I had gone in for a screen repair and was told I was receiving an OEM screen repair for my galaxy s24 ultra. I was even charged extra as they were doing it with the OEM Samsung screen. Had some issues going on with the screen where it started to flicker so I went to UBreakIfix that does genuine Samsung part repairs and came to find out that my screen that was previously fixed wasn't even OEM and was an off brand screen. I would definitely not come back and don't recommend this place either. Should've learned that the less u pay the more u pay later. read more

I, recently, had a bad experience in dealing with this place. My wife and I brought in our iphones (12 & 13) to get battery upgrades, the day before this past mothers' day. The guys helping us seemed nice enough and gave us a couple of different options on the batteries they had and gave us pricing info. In the end, we decided to let them do the work. We got our phones back a couple of hours later, as promised but that's when the troubles began. While my wife's phone is, to this day, in fine working order, mine was not. I noticed I started having problem unlocking my phone with facial recognition. This happened time after time so I decided to check the phone's camera app to see if there was something wrong. Both front and rear facing cameras would not load a clear image. The front facing one would only produce a black screen while the rear one would produce blurry images. On top of that my mic stopped working so I couldn't actually talk to anyone on my phone. It was late in the day and the following day was mothers' day so I waited until that Monday, 2 days after getting the work done, and went back to see about them fixing my phone since they offered a guarantee. Only one of the same guys was there and be tried to play off the problem as it being the result of water damage. He popped out the sim card to try and show me but, to his surprise, could find no water damage that way. He said he had to further inspect it and it would take a couple of hours. I returned with him still claiming water damage but also said he was able to clean the camera lenses but couldn't fix the mic. He offered no compensation as he claimed neglect on my part for this mysterious water damage. I didn't get my phone wet - at all! Knowing this, and that these guys were full of it, I went straight to Apple to see what my options were. It looked like they had some good trade-in deals so I decided to just upgrade my phone as the easiest fix to this. Here's the rub: The rep asked about the condition of my phone and if there was any water damage. The rep explained that for iphone models 13 and older they will not accept any trade-ins,whatsoever, that show signs of water damage. I acknowledged and said there was none that I knew of. In the end, I upgraded my iphone 13 for a 14 and got a nice trade-in credit. Again, it bears repeating, Apple would NOT have accepted my phone, as a trade-in, if there were signs of water damage! After all this I called up my credit card bank to dispute the charge and explained the situation - how they guarantee their work and parts used but wound up causing other issues as a result and would not produce any kind of fix. As of this writing, there hasn't been a final determination from my credit card bank but I hope those of you reading will be wary of doing business here. read more

Very professional and friendly staff fixed my phone and give a resealable price. I really recommend this place.

Sayed was great at fixing our IPhone screens. Highly recommend!! Quick service and very good prices.

Super rude !!! No type of communication, just clicked on me. Don't recommend coming here.

I really needed to get my iPhone XS fixed for two years now .I had a huge crack in the front and the in the back it was shattered . I finally came across John in the mall he was helpful , was a specialist on different carriers and phones he very nice. He gave me a price right on the spot it was so good I couldn't turn it down. It was done quickly I shopped around and it was there waiting for me . Now my phone looks great brand new and I purchased a screen protector he recommended and I left a happy customer. The phone is under warranty with them for 6 months . read more

Actually my iPhone 13 pro Front LCD was broken, it was amazingly perfect service, the technician was a great character and he gave me the best price too, and he cleaned my charging port free of charge, it was a bonus I got from his service, I am totally satisfied with his service and I appreciate his business and I will recommend this for anyone else. read more

Went to get my iPad screen repaired & they gave it back to me with AIR BUBBLES ON THE screen. I did not want to pay anything for it given the quality of the work but still was charged $80!!!! Horrible service. They said my iPad was bent (never was) & now I have a dent on the back of it because of the tools they used to put on the screen. Do not GO HERE. You're better off going somewhere else. There's even a PEICE OF HAIR INSIDE MY SCREEN!!! read more

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Zero stars! Only writing this review and keeping short to warn others. I have 3 months worth of back and forth information from these frauds. LOOK at recent reviews and Take it elsewhere. I should have known better. 1. They kept my iPad for over two months! Digitizer was never bad...they said it to me and clearly I could see that. But still marked it as bad 2. Zero communication skills. Never got any updates, text or calls to let me know what they were doing or if my iPad was ready. But every time I called there was No answer, it wasn't ready or they plain didn't know where it was at! 3. Staff according to them is always fired or have left so it's starting back to zero on what's wrong with your item being "fixed" and then no one knows who You are or what is wrong with your item or what had to be fixed. 4. Employees can be very rude and I received many condescending tones when they spoke to me. 5. Asked to speak to manager or owner. No name or number or way to contact. Or they were "fired" all bs with these crooks. YOU HAVE BEEN WARNED. Take your money elsewhere. I am not one to leave reviews but this right here is plain robbery. The screen is not glued on to the iPad!! read more

The FIX - Montclair Place - What they call a "replaced screen". Not even glued correctly! - Mobile Phone Repair Near Me - Montclair, California

DO NOT BRING YOUR PHONE HERE Took my phone in for a camera screen repair. Just the glass was broken and the man who owns it is the one who worked on the phone. He ended up cutting the entire wire attached to the board on the camera. After waiting 4 hours of going back and forth we just asked for a refund, which he refused to give back. It ended up costing us more money to fix the entire phone than it would have to just fix the glass in the screen with a professional. We should have taken it somewhere else. Customer service was below average. Ridiculous!!!! read more

i just bought a damn charger from here few days later it stops charging my phone i tried charging my ipad and airpods as well and dose not work but my other charger works perfectly fine dont buy from habibi read more

Brought my iPhone 8plus here to fix the back after it cracked. I didn't mind so much the time they took to try and fix my phone, however, when I brought my phone in it worked and charged perfectly fine. I went to go pick up my phone after they were unable to fix it and now it completely stopped working. It won't charge and screen is doing weird things like opening random applications, calling people, etc. They broke my phone way worse than when I brought it in to the point that it is unusable. I was essentially forced to get a new phone because they broke my original Just to add a little update my phone was not bent, the phone was brought it for the back being cracked not bent. read more

The FIX - Montclair Place - Not bent, cracked - Mobile Phone Repair Near Me - Montclair, California

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Cheaper places in same mall the guy gave me a straight price then changed after he was finished

Took my phone here and they claim they will fix it in 30-45 mins, they said that for 3 days and never did anything to it, he had it in his drawer and never even worked on it, he actually lied and claimed his friend was fixing it when the whole time it was in the drawer and I found that out because someone else asked for a refund and was asking if it was their phone and it was actually mine, NEVER COME HERE !! Store is full of liars. If I could give 0 stars I would !!!! Multiple people had the same problem that day!! read more

It's the only place I know of that fixes my iwatch that's open near my area. He followed the covid protocol . They charged at first $150.00 to glue the screen then a couple days later got message it needs new battery for another $49.00. Went back the next day to pick and pay the extra charge. Good experience but prices could be posted on the boards as a heads up. read more

Left my iPad for charging port to be diagnosed and told it would be ready in 1-2 hours. Called 3 hours later and was told the technician had gone out on an emergency call and was not ready. Next day I called again and was told the charging port didn't work and they did not offer replacement so I could pick it up. 30 min later I received another call saying they could replace port for $150 and I told them to move ahead with it. (Obvious sign communication lacks between their own guys) was told up to 5 days MAX for replacement. 5 days later no call or status so I called in and they used excuse that part manufacturer was backed up but guaranteed it would be ready BEFORE the new year. Again, no call so I called them and was told the manufacturer never sent the part. We are now 2.5 weeks since drop off with nothing done to the iPAD other than leaving it open for DAYS! According to the guy I talked to (Joshua I think) they were tracking the part delivery from the manufacturer and saw continued delays of delivery. That didn't trigger them to even contact the manufacturer which you would think it would have. Then Joshua says I should not hold them accountable for weeks of delays and I should blame the manufacturer. Huge communication issues at this place and based on other reviews it is not the first time it has happened. I would love to tell my customers in my line of work that it is not my fault and my suppliers fault. Oh wait my contract is with my customer not between my customer and my suppliers! My summary of this shop is if you want basic accessories you will be ok. For any repairs do not trust how soon they will have it complete because every time I called for status there was an excuse waiting for me. read more

Sayed repaired my cell phone screen in less than ten minutes super efficient and very friendly business highly recommend

They provided great service. My issue was fulfilled, it was a simple repair for the camera lens on my phone. They did a great job and my camera works perfectly fine now. The owners where very nice and made sure to fix my issue. I recommend coming to this location if your devices need any repairs. read more

I'm doing this review on behalf of my daughter, a nearby college student, regarding service done on 9/6/2020. Her iPhone X screen was acting really wonky, with green color and eventually turning completely black. The screen needed to be fixed, and I had helped her find a place to fix it. Over the phone, they quoted me $110+tax. She took it there and with tax and a screen protector it came to $140, they upsold her on a screen protector. OK... But it seemed to be working. Until a couple of weeks later it suddenly had evidence of water getting inside the phone. The most exposure to water was that she had left it on a wet counter while she showered. This is a phone that previously was "Water resistant to a depth of 1 meter for up to 30 minutes". To me this was clear evidence that they had not properly sealed the phone during the repair. But when she took the phone back asking either for a fix or a good-faith refund on a faulty repair, they treated her rudely (I witnessed this via a friends phone). In the most Kafkaesque turn, they pointed to their policy that "water damage voids the repair warranty", when in fact the water damage was indicative of a faulty repair. As further evidence of a faulty seal, the screen has started to come apart from the phone chassis, such that you can see light from the LED coming through the corner. And there is now a black line running through the screen vertically, and the screenlock doesn't work. So you can take your chances, get upsold, and get screwed. Or you can go somewhere else. read more

The FIX - Montclair Place - Light leaking, and streak on screen. - Mobile Phone Repair Near Me - Montclair, California

last time i came with my sister's ipad it was fixed in 20 minutes and the guy was really nice, charged us $90 and we were fine with it. which is the reason why im giving it an extra star i came yesterday with my own ipad to get it fixed, (same severity as my sisters') a different guy wanted to charge us $110 but we talked to him to get it down to 90. got it back with BUBBLES today. like literally a good 1/3 of it has bubbles.. it also took a whole day the place is alright, but definitely depends who is working with you. the guy with brown hair and glasses is great read more

The FIX - Montclair Place - Mobile Phone Repair Near Me - Montclair, California

No stars for them Very bad people went last night for a iPad case for my daughter she got one she wanted for 30$ so when we were getting it was not hearing things my ears were clean him say when we buy the case it was gonna come with a screen protector so he putting it on talking and talking about him being color blind witch I can careless about but then wants to put the most expensive screen protector on and tell us it was 40 dollars and the case was 30 started to argue and he tells us he never said that we are crazy don't go if you want stuff like this to happen to your kids ripping kids off ... read more

I'll leave it at two stars thanx to the technician John, because if it wasn't for him, I would go into negative numbers which is not available anyway. You can sense the money starved vibrations of this guy "Henry". Judging from all the past techs that have been in and out through the years, and all the bad vibes and comments they've told me in person. Well you don't believe me go catch this guy's vapors "Henry" and see, it's disgusting. PS: John was a good guy and didn't say one bad thing about anyone, and I didn't ask. This time my experience was this; Henry charged me before the screen was replaced, and it was to be done the next day. I don't know why I went along but I did. He said the total was 65$ it should be 75$ but he would leave it at 65$ for me. Also saying he would have to order the part. Next day, it was not done Henry takes out a box with a white bordered screen, and says he tried to put it in but it didn't work, he has to order another. I called BULL and said, why is it white, he says yeah, but it didn't work he takes out another new un opened box, and pulls out a black one, lol, "I thought he had to order those" shows it to me and says but it didn't work. I decide to show him past recites from his business I pull up on my phone and getting charged 50$ for the same problem multiple times in the past. He says things are more expensive with everything that's going on, and says he will give me a screen protector for free. This guy is amazing. I pick up my phone next day from John, he has no idea about the free screen protector, gives me some advice on a case, and I'm done with this guy for-E-verr... "Henry" what a guy. read more

Pretty nice fixit place. The guy is friendly and the space is clean and well lit. Fixed the iphone screen in minutes. Best price of all the ones I checked by $40! Another place was charging $60 more than The Fix! Screen works fine and is well fitting and bright. read more

Quick and efficient service. My son's phone was fixed in less than 30 mins. Cracked screen. John even gave us a screen protector.

What terrible customer service, quality, and integrity. My partner got a screen protector here, was told it'd be $30 and then only after it was installed did they have the audacity to say it was also $30 for the installation. The screen protector proceeds to break not even 2 days later, both front and back camera ones. They said they'd do replacements if it broke for $10, so we went back, and lo and behold they had an incredibly rude attitude, stating that they never agreed to that. We reiterated that that was what we were told, and given the fact that the material broke within a week, we at least deserved a replacement for the front and back cameras. They begrudgingly agree, but once a customer comes in behind us, and only having finished the front, he gave my partner the back camera screen protectors, and tells him, "you know what, you do it!" and laughs, and then proceeds to help the next customer. Would highly discourage anyone from visiting this scam of a place. read more

Came back to this store for a repair. First time I came man charged me $100 total for phone screen fix. Came back and guy told me the total would be $70 for screen repair and $20 for screen protector. Went to pick up phone and guy charged me a total of $184 and when i fought him he only gave me $9 back. Heres receipts to prove it. Hate to leave one star but was totally scammed. Definitely avoid this place read more

The FIX - Montclair Place - Mobile Phone Repair Near Me - Montclair, California

If I could give less then 1 star I would..brought our $350 Samsung tablet in as it wasn't charging...was supposed to be done in two days...called several times and they kept telling me they needed more time..they ended up breaking it! Now the screen doesn't work at all and it worked fine when I brought it in. It's also not fitting back together...they made us pay $46 for their labor what a joke...and we are left with a broken tablet! Big mistake going here..these guys should not be in business..they clearly don't know what they are doing. DON'T GO HERE!!! read more

I would think twice about them especially the owner if this place touch any device. I took my android to get a new battery. Well after 3 hours my phone totally died. I took it back and they claimed it was water damaged, lol (I was in my car driving back and forth running errands). We'll make a long story short I had them put. My old battery back in, I honest think the guy fried my phone. The younger guy had to sent it out (which took over a week.) to get fix. By then I was infuriated. The young guy said he'd give me $100 store credit to stay off social media. Lol, I told him no thank you that I would NEVER come back to this store. Also the owner was very very rude. I refused to even talk to him. After lying and making up stories of who he was. People go elsewhere. I only give it one star because it would allow me to give it a minus star. read more

What a joke of a business. They guy quoted me $340 to replace the screen on a Galaxy S10+. I have all the parts. This was labor only.

What do you do when your phone breaks and the world is quarantine? The mall was closed due to Covid-19. But I need my phone to work so I called his place anyway. The owner answered and met me in the parking lot (making sure to observe a safe distance). He fixed my phone in about 15 minutes. That's some excellent customer service right there! Thanks! read more

Super impressed at how quickly and efficiently Ben and his technician helped me with my phone THEY RESPOND SUPER QUICKLY AND TOOK CARE OF ME SO KINDLY! Please do business with them! They were awesome read more

I needed a screen protector for my Note10+, I decided to go to a store and pay more rather than go online because I'm horrible at installing these things. I was greeted by the owner/manager and told him what I needed, he proceeded to install a screen protector without asking me if that was the product I wanted. I was a little thrown off and asked him what he was putting on my phone and he said a tempered glad protector, the best he has. I did not see the package of the product, I honestly dont think he had one because the product was plastic, not tempered glass like he claimed. Then proceeded to charge me $25. Flash forward 3 days later, the screen protector came off when I slipped my phone in my pocket. Went back to ask if he could install a new one and he said no! No refunds no exchanges. I have never had a screen protector come off in 3 days with little to no use. This owner was very rude and had no customer service. Didn't even look me in the eye when speaking to me. Do yourself a favor and go to a reputable branded cell phone store or you'll get what you pay for. read more

The FIX - Montclair Place - Mobile Phone Repair Near Me - Montclair, California

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the phone turned out ok and the guy is polite. However, made me do 2 trips, was late both days, and did not have the matching color for the backing. I was able to get 15 off but for the hassle of time wasted and driving to the place (30 min fr my home) once more, i feel that it's well deserved. He did come to the parking lot to meet me and takes only cash, zelle, or venmo. read more