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    The Fireside Room

    3.8 (4 reviews)
    Open 7:00 am - 9:00 pm

    Services - The Fireside Room

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    7 months ago

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    Est.1864 Noir Bar & Restaurant

    Est.1864 Noir Bar & Restaurant

    4.2(89 reviews)
    26.9 mi

    The service is simply appalling. The servers so obviously do not care about their patrons. First…read moretrip we had booked a booth for a birthday party of 8 people. They did not reserve a booth and did nothing to recognize the occasion. We then had to wait over an hour for food. The appetizers were good - tartare and yellowtail - but the entrees were absolutely dreadful. (How do you screw up a hamburger?) We gave them another shot last night and waited 15 minutes to even get approached for a drink, and no one came over. So we left and went to Stockman's (excellent!) 1864 is great venue that is entirely wasted.

    This was such an unfortunate night, and 2 stars are appropriate since it was only the kitchen that…read moresaved this experience. To start, we waited on a Wednesday night for a couple minutes to be sat in a nearly empty restaurant. We ended up sitting at the bar (hoping the service would be best with an attentive bar tender), and began evaluating the menu. This dinner was a business meal with a client. My client ordered the chicken, and I had settled on the steak tartare. I was anticipating to purchase a bottle of wine and located exactly the wine that would pair amazingly, it was a gamay from the Willamette Valley. The waiter told me as I ordered that the steak tartare was small and would be a poor meal choice. After taking his advice, I still desired the gamay and settle for the Rabbit Roulade dish. The server then informed me that he believed that dish was sold out. He returned to tell me that the kitchen was out of that dish, and they had been for some time. Now I was left searching the menu struggling to find an option. I landed on the sweet potato gnocchi. I ordered the Gamay, and the server seemed to have no idea what that wine was. I handed them the menu and pointed it out. The server and bartender stepped away for a couple minutes as they stood at the end of the bar frantically looking in the wine cabinet. They returned to tell me they were also out of the wine I ordered. They then tried to sell me some other wines, but I decided I would rather just do cocktails since that was the only gamay on the menu and there were no burgundy/Beaujolais options. The food came out, and thankfully it was good and had great flavor. This was the only redeeming quality. I immediately asked for an order of cornbread since the sauce was good and demanded a bread to properly clean the plate. I slowed down my eating to enjoy the meal but also to allow the cornbread to come out. It took 25-30min before the server came back, and when I asked about it they went to check. They returned to inform me that the kitchen had made a cornbread but it didn't turn out good, so they were "re-firing" another. At about 40 minutes after the order the cornbread had arrived. My client had finished his meal, an I had finished all but a pool of sauce on my plate. Sadly, due to the time my plate sat idle and the sauce cooled, the sauce separated and split into a mix of butter and oil. This rendered the delivered bread useless for the intended reason for the order. The cornbread tasted okay, but with my meal or within twenty minutes would have been much better. The server and bartender did not check on us besides the aforementioned encounters. Again, the food was good. Based on the times and my own experience as a server, the cornbread I believe was never entered into the computer. The times did not match up for how fast the supposed second order came out in a restaurant with five other patrons in it. Between being out of food, out of wine, and the cornbread fiasco it was not a good business meal or look for an out of state visitor. I tried to be gracious, but again, from my experience as a server left me thinking a drink ($6 beer) or the cornbread may be waived given then totality of the circumstances.... Nothing happened. I was charged for all items and spent $101. I am a 25-30% tipper normally. Tonight I left $10... 10%. That was only because the food flavor was good, and the kitchen deserved that whole tip. If this was a date night, I would have not tipped at all. My 10% tip will be a 0% tip going forward for this establishment, as I will not return again. Order this food takeout, and hope they have what you want or move on. That's my opinion, because service is not good either. I found myself apologizing to my client, and that is an awful place to be. My client even commented, "I'm shocked you tipped and were that kind". When I explained the reason was for food quality he quipped, "yeah but that tip won't go to the kitchen like it should." That is not the conversation I want with a client after a business dinner!

    Photos
    Est.1864 Noir Bar & Restaurant - Dining Room + Red Room

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    Est.1864 Noir Bar & Restaurant - Meatballs

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    Est.1864 Noir Bar & Restaurant - Lady Grey

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    Lady Grey

    The Fireside Room - french - Updated May 2026

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