only commercial cookware/kitchen supply place I can find in Richmond BC. They carry CCK knives as…read morewell as a nice selection of carbon woks and kitchen utensils. They also carry rubber cutting boards and a few large butcher blocks.

We needed a coin operated washer for our apartment building…read more They had no stock. It would be a month before delivery. This store has been our goto for all appliances in our apartment buildings. We started with them 30 years ago and we have noticed the general customer service has declined. Unless they improve it is doubtful we will continue doing business with them.

I needed a new fridge because the current one was dying. The appliance repair company I use orders…read moreappliances through Coast Appliances. I like the repair company so I ordered through them. It's a difficult delivery, stairs and railings have to be removed. I'm being billed $789 for the delivery and I will need to hire a handyman to remove the stairs and railings. The fridge was ordered at the end of September. Ten days after the 4- 6 week estimate, I call for the status. Was told the fridge would be in Vancouver on December 20. Get this text on December 21 "Hi Your delivery request has been received and is scheduled to arrive on Dec 23 between 07:35 AM and 10:35 AM. Click on the following link for more information on how to prepare for your delivery." I immediately call the repair company because this is the only number I have and tell the woman on the phone that I'm not prepared to take the delivery. She said the supervisor is not in and he will call me on Monday. She had asked me to text her the message I received which I did. On Monday I get a call from Coast saying they will be there in half an hour. I said I canceled the delivery through the repair company. 10 minutes later I get another call from someone else at Coast. I tell him the same thing. Twenty minutes later Frank from Coast calls. I tell him I canceled the delivery on Saturday because I had to hire someone to remove the stairs. Finding a handyman on short notice, two days before Christmas is not easy. He asked who I talked to but I couldn't remember her name. I asked who I should talk to to reschedule the delivery and he said to reschedule through him. I screen cap the text I sent her and send it to him I find a handyman who is flexible and call Frank on January 6th, 7th, 8th and 9th. No reply. On the January 10th I text the tech who does my appliance servicing and ask if he can intervene and have someone call me. Someone calls me and tells me that they are finding out where the fridge is. On the January 14th I was told that the fridge was sent back to wherever it came from and they have asked for another one and are trying to expedite it. It will take a month, maybe longer. All along I told everyone involved that I couldn't take the delivery on Monday December 23, Including the supervisor Frank. The repair company said that Coast thought I CANCELED THE FRIDGE, NOT THE DELIVERY. Was Frank asleep when I talked to him? I guess so. Raj from Coast takes over and apologises profusely for everything and will try to expedite the fridge. In the meantime, the repair company tries to find me one to no avail. The fridge finally arrives and is scheduled for delivery on February 14th. For the past 6 months, I've had to deal with rotting food in a 50ºF fridge and I'm looking forward to a new fridge. I explain to Raj that I will have to remove some of the stairs and he says not to. Here is his email: - Based on the video submitted to us, and the measurements made, seems adequate for delivery. - Please don't take out the staircase steps - not required as advised by our carrier. - Despite all due diligence, please note it is indeed a complex delivery. - It may go wrong - keeping my fingers crossed. I asked if there was a plan B. He replied: "The delivery team I am sending are specialists, they have been with us for over 40 years, they will explore any other possibilities, when at the place, if the options are safe and do not contravene WCB safety regulations." So, there is no Plan B. They arrive, walk around, and take measurements. As I fearfully expected, the fridge can't get up the stairs. I ask them to take it back since it's still in the truck and I figure out Plan B. I hire a piano moving company and coordinate the delivery with Raj so the new fridge will arrive immediately after the old one is removed and placed on the sidewalk. This went smoothly and cost me $2000. I ask Raj to remove the complex delivery charge. He said it was the repair company that made the charge, not him, and that the price was ridiculous. I go back to the repair company. They talk to Raj. It's now $349. I ask why and was told because of "side-swipe removal". No side-swipes were removed at any point. I send Raj an email with a screenshot of a normal delivery, recycling and removal charge from the Coast website which is $150. I pointed out that the delivery was not complex. A fridge was put on the sidewalk and another was put on a truck. I'm paying for his mistake when I was clear about the fridge not fitting up the stairs. He was also putting the repair company in a bad position, and not considering any inconvenience he caused me by having to wait 6 months for a fridge due to the poor service of Coast. TLDR; If your appliance and delivery is not plug and play or requires more brain power than a worm has, don't deal with Coast. If you enjoy 6 months of BS, frustration, and a barely working fridge that rots food, you won't be disappointed.

I am so pleased with the service i received when i walked in to purchase my dishwasher. the…read moresalesperson Vickey took very good care of me and was very responsive and helpful. The installation by Super Tech appliances was first rate! Gurdeep was so professional and the installation was at the time promised. fast and efficient. When you purchase make sure you ask for Super Tech to do the installation they are the best!

I just bought 3 appliances from them. I find their service very good, a knowledgeable product…read morespecialist, and their friendly manager is easy to talk to. Their showroom is clean and organize, staff are giving service with a smile, and even offers coffee and cookies because it happens to be the last day of their anniversary sale yesterday. I had bought my previous refrigerator from them in 2016 and went back to them cause they have people to do the delivery, remove the old appliance and install the new one in with no problem. I'd recommend Trail Appliance any time.

Had to be in the area to pick up a few items so decided to stop by Ikea for Swedish Thursdays where…read moreselected entrees are 50% off. I learned this was the last of the Swedish Thursdays for the summer and that they had changed up their menu since my last visit over a year ago. The fish n chips have been replaced with cod balls and chips and they added falafel balls with couscous. The line up for this promotion was very long circling all the way around to the stairs but they managed it well. We opted for three items: the meatballs, the falafel balls and the cod balls. The presentation of each was great, especially the falafel balls and couscous. I was not a fan of the cod balls. The star of the meals was the falafel...tasted great with the couscous and garlic aioli. It was a positive food experience.

Originally, I was a little upset that IKEA only offered three different days for delivery all of…read morewhich I happen to work. I really didn't want my stuff left out in the open while I was at work. But I found them a bit heavy when I visited IKEA and there was no way I was gonna lug them all the way from the Lyft ride down a little flight of stairs, down a walkway down another little flight of stairs, down another walkway to the back of my house and then down another mini flight of stairs. They are 47 pounds each. I only weigh 100 they text you first thing in the morning to let you know when their ETA is. They call you 10 minutes before arrival and you can even talk to them and ask them to leave it somewhere specific for $39 delivery for IKEA family membership, which is free. This is really good service. I would definitely do it again. If you've had concerns. About delivery... IKEA delivery by a real person, communication is real not bots, they even called to ask where I'd like the boxes put since I told them no one was home. Back of house. Down the mini stairs if it's not too heavy for him. He said no problem. Sure enough. Put it at the base of my stairs. *** the box weights like half of me so very much appreciated that I didn't have to get it down those 8 steps. Thanks IKEA

Anyone who knows me knows that I LOVE household/home goods stores and kitchen wares, particularly…read more I'm not an adventurous cook but I LOVE cooking shows and I aspire to be better, always better. For me, home decorating and organizing is fun, and cooking and baking are fun. So it goes without saying that I ADORE stores like this, that has all the tools - and then some - for cooks and bakers. I was here before Christmastime and, wow, they had SO many awesome gift ideas for people who cook or who like gourmet foods, or special gadgets, or smaller home decor items. I was overwhelmed, to be honest, wandering about like a kid in a huge candy store. So many things that I didn't even know what they were, very niche ingredients and kitchen tools. gorgeous linens, imported foods and specialty ingredients. You'd be hard-pressed to NOT find any kitchen item you are in the market for here. I liked the lay-out of this place, too. Despite it being cavernous inside (it IS a warehouse, after all!), it's laid out in a welcoming way, with various delineated areas, wide-ish aisles, and helpful staff around to ask questions if needed. I also liked that there is a large parking lot here, too (shared with the adjacent No Frills). Bonus! My one caveat: unlike the other folks who've written reviews of this place, I found the prices of items here to be on the high side. Granted, they are were very niche and/or high-end and /or imported and all were of high high quality (big names, well-reputed brands). But pricey. Granted, I visited here at prime shopping season; perhaps they have sales at other times of the year. That said, even with the high prices, I still purchased some gifts that I've not seen elsewhere, and for specialty, unique items, I think it's worth it. Even if you aren't a cook or baker or "foodie", this place is still worth a visit, just to wander and be amazed at what's out there. This is an amazing place. And you never know what you'll discover!

This was my first time going to the gourmet warehouse. I thought this place was only somewhere to…read moreget spices and food items, but I was so surprised when I walked in and I saw anything and everything that had to do with kitchens and cooking here. I thought I had died and gone to heaven lol. I bought an epicurean cutting board. Add well. The pictures will show it much better than I can but from now on when I need something kitchen related, I know where I'm going. I also noticed that some of the items were as good quality, if not better than some of the major stores and the price prices were sometimes even less expensive. You can't beat that. I found out they also gave cooking classes there as well. Staff were friendly and helpful. The store was well organized and clean. There is free street parking in front.

We needed a coin operated washer for our apartment building of 10 units…read more Our usual supplier, Coast appliances, did not have any machines in stock and if we did order from them our tenants would have to wait a months time before delivery. The lady at the front was professional and had solutions to any questions we had. On the day of the promised delivery, the driver/installers were quick and accommodating. I would easily recommend.

We tried to purchase a washer from here. they said they would deliver it within the week. we…read moreexplicitly informed them that we worked 9-5 hours and would need the delivery after that. they assured us that would be fine. we made this purchase June 20th. as of July 5th we have still yet to receive a working washer. they had sent it to us this past week and it turns out. BROKEN. they sent a technician and he was great, but he determined it was in fact broken and they will be following up. we have yet to receive a working washer and it has been around 3 weeks. this place is a disaster and it's disgusting that we have had to wait this long. we've had to do our own laundry at a local laundromat, and take time off in order to accommodate this. I didn't know that buying a NEW washer had so many additional charges of time and money on it.

Canadian Appliance Source The delivery team of C.A.S…read more damaged my fridge during delivery and then improperly connected the water line resulting in a $40.000.00 insurance claim from the water damage. The customer care manager was rude, condescending and unhelpful. When I asked whether I needed to go to the physical store to voice my concerns I was told the police would be called and I would be removed. Their website states that they are committed to values such as respect, responsibility and customer satisfaction. I was not granted any of that. My home insurer is entering subrogation to attempt to recoup costs from C.A.S. and the delivery/install company they use. It is unbelievable that C.A.S. makes no effort to compensate or even offer a goodwill gesture for putting a customer through 6 weeks of misery.

They damaged my water hookup on free delivery ery of washing machine and made me feel like a liar…read more Wont helpm terrible service and very shady on how they handle things. Do not use them. Go elsewhere!!!

SMOKERS ILLEGALLY SMOKE RIGHT AT ENTRANCES, INSIDE HALLWAYS WITH NO REGARD FOR NON-SMOKERS…read more RAT INFESTATION- Have called Chelsea managers since December 5, its February and they have done nothing to resolve problem CHELSEA SOCIETY USES STAFF TO POST 5*reviews & cloud real relevant reviews HORRIBLY badly managed & maintained building. Pictures available on yelp's Worst place to live, staff in parking area are heard yell at ea other out loud right by tenant windows and sound their car horns at each other like rude teenagers Hall carpets are NOT vacuumed PROPERLY, FILTH scum, winter over salt comes into suites. janitor will vacuum only the end of the halls. Horrible AIR VENTILATION inside buildings, ONE TINY window at the end of HALLS used by smokers to smoke in hallways, leaving hallways reeking of urine, cigarette&marijuana second hand smoke. One has to run by to skip SMOKERS SITTING BY THE ENTRANCE DOORS & they butts out littering cigarette butt and dirty nasal tissue also right at the entrance, definitely not Covid safe. Garbage and recycling bins don't get collected regularly, Garbage containers are often over flooded full with horrible garbage spills around them. Chelsea society Staff: rude, unprofessional, condescending, patronizing & if you make a complain, head office will send you a warning or an eviction notice to shut you up. workers take 3-5+visits to do a simple quick leaky tab repair. They never take shoes off, leaving you with filthy floors every time they come. Slumlords, give regular rent increases - tiny 200sqf apartments nearing $1000 per month. I do not recommend this society, they are lazy, rude, incompetent bullies and you can't say anything to them because they will tell you: "move if you don't like it" or be evicted if you keep complaining. I have in writing evidence of my experiences.

First time going to this place and they have a great selection of indoor and outdoor plants for…read morespring gardening. This place also has plants that you would not see elsewhere such as a Mountain Turtle plant or a pink guava tree. They have a great selection of cactuses as well as roses. Everything is organized and labelled. They also have "master' gardeners where you can ask questions to. This place is huge so it takes time to get around. Parking is free, but limited. There is free side street parking. The only downside is that the plants are on the pricier end. Saying this, they carry selections that you don't see anywhere else. Plus, they have a small discounted area for plants that need "extra care and love."

I love the selection at Phoenix. It's always inspiring to walk thru the garden. Staff are also…read morevery knowledgeable and helpful.