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    The Fabric Mill

    3.3 (33 reviews)
    ModerateFabric Stores
    Closed • 9:00 am - 5:00 pm

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    How can a fabric store sell fabric that is cut like this?
    Sonya K.

    To my surprise, The Fabric Mill has a great selection of quilting cottons, which have been hard to come by at other stores as of late. As a result, I have spent hundreds of dollars here over the past few weeks to purchase fabric for my business. With that being said, I was appalled by the unprofessional level of customer service I received during my most recent visits there. It seems that prices are inconsistent and made up by each employee. Today, I was charged $8.80/yard for a fabric that I had previously purchased there for $4.99/yard. When I questioned the change in price, the only solution I was offered was to "return the fabric" (I needed it for a project). As far as I know, all of the quilting cottons have prices ending in ".99," so I firmly believe that this price was a mistake - but the woman at the register refused to work it out. By looking at the receipt (photo posted), it is evident that prices and numbers are made up since I did not purchase any home decor fabric today either. In addition to the inconsistent prices, I have had to waste so much fabric that I paid for due to the extremely haphazard cutting by employees (this happened with 2 different employees on different dates) that I later had to even out. This is unacceptable for a store that specializes in fabric. While I prefer to support a local Long Island business, I will remember not to return here for my fabric needs in the future due to more negative than positive experiences here.

    So many Choices  11-29-2016

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    4 months ago

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    27 days ago

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    1 month ago

    love this place . I always find something .the owner couldn't be nicer and always there to help you when your looking for fabric.

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    1 year ago

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    13 years ago

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    5 years ago

    The associated were really nice but the manager totally ripped me off and upcharged me scrap fabric. The manager was also very rude.

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    Ask the Community - The Fabric Mill

    Review Highlights - The Fabric Mill

    “I came to Carly with a color scheme, "vibe", and a few trinkets that I wanted to incorporate into my living room.”

    Mentioned in 2 reviews

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