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    Patchworks

    4.7 (3 reviews)
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    9 months ago

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    Debra C.

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    Fabricade

    Fabricade

    (2 reviews)

    We are a family run window treatment store in Virginia who has done business with Fabricade for…read moremany years. Unfortunately, we have decided to downsize our drapery business and therefore had to discontinue our relationship with some vendors, including Fabricade. We called to let them know and to send a book back to them that they had recently sent us. When my co-worker called and explained our situation the man on the other end of the line was EXTREMELY rude. He insulted her, questioned her integrity and then eventually hung up the phone on her after she politely asked him to not be so rude. This was completely unprofessional. If we ever were to have thought about re-expanding we will not be renewing our relationship with this company.

    I have about 7 fabric and trim suppliers that I use for my business. They are all just grand…read morepeople, will bend over backwards to help and try very hard to be timely and professional..that is with the exception of Fabricade. These people have always been difficult. At first when I called a woman would answer and act like she couldn't be bothered, was bored and sorry to be there. Then two men, Ben and Larry, started answering and if they weren't being hard to talk to they were telling me lies about the delivery of my fabrics. When I questioned them about the fact that they'd told me delivery dates never met, they'd hang up on me or just put the phone down and walk away. I have never had to deal with two people more unprofessional in my life.

    Patchworks - fabricstores - Updated May 2026

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