The selection is great, lots of variety and affordable prices to hunt through sometimes. The…read moreemployees could be kinder and less distracted with each other, the place can get a bit messy. There were employees talking about being fried while working on the sales floor and it was mentioned that a manager is always fried on the clock. Gives a very bad look that the employees are so open to have these convos in front of customers, let alone do it right in front of the front doors for you to smell on the way in.

I love this place. It's tucked away in an unsuspecting corporate area. You can find brands like…read moreExpress, Victoria's Secret, and Free People for heavily discounted prices. As any place like this, you'll want to try the clothes on. There are often sample sizes that are different than the store, occasional hole and rips, etc. If you like a treasure hunt, this is a great spot.

Stopped in here while looking for a prom dress for my daughter. The store is small, and the…read moreselection is even smaller. Don't bother going here if you are looking for a size in the double digits. Dress quality seemed cheap compared to other dress stores. Employees were not friendly at all and we felt unwelcome. Do not recommend this place. Go to Henri's on Sancus Blvd. They will offer you a great shopping experience. (And, no, I'm not an employee of Henri's. Just a mom offering a valuable tip.)

This place is not the place to go if you are getting a dress. We came in yesterday and no one else…read morewas really in there and when we picked out a few dresses to try on the lady wouldn't even help us zip it up or tie it for us. She was just sitting there on her phone and not accommodating us at all. It was the same thing last year. Will not be coming back.

while it does have nice things the customer service is lacking. people with funky attitudes…read moreshouldn't work there. also they could have simply told me the would not accept any of my stuff cause by the time I got home they sent me a text saying to return in 24 hrs then at store claimed my items were not what people were looking for. things that could have been told to me while I was there!!! wont be shopping there at all.

Clothes Mentor is my go-to place when I'm looking for shoes (or boots), a name brand purse, or…read morepretty much any item of ladies' clothing. This store has fed my somewhat recent love affair with high heels. Every time I go here, I check out what they have in my size. It has also been my source for quality purses. I am a Coach fan and bought my first Coach purse here for about $40. It was cloth. I then graduated to leather and got my next purse for less than $100. Then I had to have a matching wallet - $40. Recently I've been looking for boots. I struck out but only because I was looking for something very specific. I'll be checking out other Clothes Mentor stores in the area. Clothes Mentor does has a good frequent shopper program where you earn discounts with each purchase - as you spend more you save more. They also frequently run deals. Yesterday if you donated to the Mid-Ohio Food Bank, you got 20% off your purchase. If memory serves me right, as we get close to Christmas they will run 12 days of deals. Like a certain % off a type of clothing each day. Clothes Mentor has quality used clothing at fair prices. They have a small clearance section and run great deals when they are closing out a season's line. I definitely recommend this store to ladies who want decent clothes without paying retail prices!

Service was great greatly appreciated…read more Selection and selling points ok however I managed to pick up a few nice finds not disappointed at all

Prices are good. Store was relatively clean and JAM PACKED being it was a Sunday with great weather…read moreand everyone was out. The check out line was forever long just crazy long across the store. Get used to it people, it's the holiday season. Thank God I got the most chill super cool laid back associate when I asked how he was doing he said he was "chillin." Made my day to see someone so super chill among all this chaos take it in stride. I could use him as a life coach. I was burning up it was so hot in the store with all those people and the long wait. He was awesome. Process in process out. Super professional with a calm demeanor. Prices were decent. Selection was good. Thank heavens this isn't the TJMaxx experience.

I think that this was a good place one thing that I don't like is they don't have my daughter size…read moreYOU CAN ODDER IT ONLINE I love them though there so welcoming

It's great if you are looking to get pointe shoes. They are a little more expensive the I would…read morelike but it is a great spot for older dancers

I really like this store. It is cute and they have a lot of quality items. The prices are around…read morethe same as Free People's and they have a great range of sizes. I came here the first day they opened and they were giving out free flowers with every purchase. The staff is nice and the store is organized well! I will definitely be back!

I shop quite often on their online store. clothes are good quality pieces but quite expensive. The…read moreonly odd thing about the atmosphere are the snobby employees. Be prepared to be ignored or employees to dread helping. I got asked a couple times if I need assistance and it looked like they dreaded to ask, then why ask if i need help? When i go up to pay the manager had the nerve to runaway and yell out loud "someone else will help!" To compare them to a better customer service atmosphere at the store called Aerie--they should probably keep that attitude in check-especially if customers are nice!! Customer experience is everything when it comes to reputation/ image of the brand to keep a positive experience.

Randomly stated doing here when I took my grandma to visit my great aunt in kentucky and they…read morewanted to stop in after visiting the liquor store. I found so Brandy cute dresses and tops at best reasonable prices and I was hooked! This one galena to be located near my house and so I stop in periodically because they not only have great regular price items but their clearance prices can't be beat. I also love their jewelry selection!

I went to this Cato to get help with finding new outfits. At the time of purchase I had lost 88…read morepounds and didn't know the size I wore. Catherine the manager of the store went into action. She pulled outfits that I would have never purchased in the past. I told her "you are blowing my mind lady." She was very confident about me fitting in the pants and tops she chose and I did fit them all. At the end of trying on each out fit, Catherine took the time to go over all the outfits we picked out for each upcoming event. I walked out the door with at least 8 interchangeable outfits. I was ready for Florida. She doesn't understand how she has help me with my weight loss journey. I told her we are not done yet. When I get to my goal weight I told her to be ready. She said @ I am ready." Catherine made my experience that day one to put in my journey. Thank you Catherine.

I love this boutique - they treat customers like family. You might even get free champagne!…read more Prices reflect investment pieces but you get to browse a variety of European brands and American hand picked by the owner on her travels. Such a huge change from typical mall chain store fare. And they are always having small events. Definitely worth a visit!

Stop in this cute shop the other day when I had a dinner reservation at Mitchell's Ocean Club. I…read moredid not get to spend a lot of time in here because of my reservation but they had a lot of really cute women's clothing. They had very nice handbags and totes. They also had items that were on clearance in the rocks on either side of the store. They were very helpful and extremely nice. There is a parking lot that is almost right across the street where there is no charge to park but there is a 3 hour time limit. I am looking forward to when I can get back in Columbus and have a little more time to shop.

I have mixed feelings about this store location. I find some of their employees to be rather rude…read more I often buy a lot of their items online and some naturally end up not working out. They aren't necessarily friendly making the returns, but they usually perk up once I'm making additional purchases. There is one manager who is very friendly, but I don't seem to hit the days she's working on very much. Customer service aside, I like the quality of Loft's products. They don't fall apart after one wash like some other stores. I will say to definitely follow the washing and drying instructions on the tags, however. I once put a sweater in the dryer and it shrunk to the size of a small child. I haven't made that mistake again. I also like how the Loft brand isn't old lady, but isn't too young looking either. I struggled to find a store for my late 20's that was still trendy, but age appropriate. I wear their clothing to work and outside of work as well. There are a lot of pieces I can dress up or down and get my money's worth. Lastly, I never pay full price for their clothes. There is usually always a 40% off sale online and sometimes even in stores. New arrivals occur several times within seasons, so mark downs do as well. You can get even a higher percent off sale items. Who doesn't love that?? All in all, Loft is my go to store for clothing shopping. I'm an online shopper at heart, especially for their online only exclusives, but you'll find me in store every time I'm at the mall.

Great clothes and selection. Trash customer experience. I've attempted to shop in this location…read morethree times. A few weeks back, I had a less than desirable interaction with the manager. She's small and petite, with dark hair--racially ambiguous. Watch out for her. I talked to two of her associates as well as two associates at another location, and they used colorful language to describe her. She has quite the reputation, so I know I'm not in the wrong. I'm not sure what her angle is, but she gave me such a hard time for no reason. My most recent interaction wasn't as bad as when the manager was there. I was able to at least get help with sizes and make an order. Seems like things function better when she's not there. Anyhow, I won't be returning to this location. I'm learning that money talks, and eventually poor treatment to loyal customers catches up in the long run.

We're really luck to have lots of options here in or near Gahanna. Just up the street from Style…read moreEncore is Clothes Mentor - store with same format. So it's super easy to compare selection and prices. Also have SteinMart, Marshalls, and then the entire Easton shopping area. And then 2 Goodwill stores on the other end of the spectrum. That being said, I had come straight from a Clothes Mentor where they had a 30% off spring/summer selection (like all of it). Style Encore didn't have anything like this - but they do have clearance items within each article's area. 70% off those clearance things - so great deals if they have anything you like. What I saw were mostly items that made me ask myself - really? Some designer thought this was a good idea?? I was looking for shoes (tennies and heels) as well as jackets and blouses. I tried on one pair of heels - but one foot in let me know right away - NOOOO! The price was a little high for that pair, but they looked brand new. Looking at the tennies, they were all over-priced. I didn't even look at sizes as I wouldn't pay those prices. I didn't really look at much else. I think I was done shopping at this point. The location is great for me - right next to the Dollar Tree and near SteinMart, too. Not too bad to get to traffic wise - it's a the intersection where going a couple direction - things get dicey. The shop itself is a little small. I think they might have one fitting room - where Clothes Mentor has lots more space and several rooms. I don't shop here too often as I really have to be in the mood to shop or looking for something in particular. I really should stop in more often . . .

I took my wife to this store to sell some clothes due to the good reviews on yelp and feel it is…read morenecessary to write my own since our experience was totally different. The lady behind the counter was very nice and with the help of a male coworker quickly went through 4 tubs of clothing only to make an offer on 1 pair of unworn shoes with tags and in the original box. The offer? $3. My wife looked around and passed on the offer and the few nice shirts she tried on. It seems like they get some nice clothes in here and they are priced well but they probably won't take anything you sell unless it's name brand or it's brand new. The other things that led me to write a 2 star review are this: mediocre playlist that gets interrupted after EVERY song to play a commercial for the store which specifically states "a store by women for women." Then why does a man work here and also determine which clothes to buy? Next up is the nauseating air freshener aroma. Too much! If you must come here, be prepared with headphones and nose plugs.