Everything very easy to do business with. Wide selection of great brand and an excellent tailor on hand to make sure that you have a custom fit and professional look read more

I love everything about this unique store! If I want to get some casual smart outfits..this is the place! It's also great for buying my husband shoes, slacks or casual shirts. My go to for gifts, a great selection of charming small items...I love to buy my friends the Newton gold bead bracelets...but the best part is the service. They treat you warmly, they remember you...and wrap the gifts ..beautifully and free of charge. I'm grateful this independently owned store is part of my Kingsdale destination...keep up the joy, marcia McLane read more

Excellent service, great selection. Love supporting a high quality local business that's been a staple in the community for over 20 years

Amazing selection, great staff, and always friendly and welcoming!! They also have a really good selection of jelly cats

Great experience with the staff, Steve and Laken (hope I got the names right). Measured me for a custom suit. No pressure and very friendly. Stop in and look around. read more

I've wandered into the Jeffrey Thomas many times while waiting for a table at neighboring First Watch. The boutique carries men's, women's and children's' clothing and accessories. It's hardly haute couture, but fasionistas will encounter offbeat designers and slightly higher-end brands, such as Tommy Bahama, Cole Haan, Toscano, Nicole Farhi, Le Top, Nicole Miller and loads of other designers I've never heard of. I want give Jeffrey Thomas a two-star review based on the dismissive service I have received every single time I've shopped here, but bumped up the rating an extra star, because their clothes and accessories are unique and stand out among the chain clothing stores that seem to pervade the Upper Arlington malls. I can't say I dislike Jeffrey Thomas, because I am often drawn in by the quirky outfits in the window displays. I just get the sense the sales associates don't have the time of day for you unless you LOOK like you are going to drop a ton of cash, which is usually not the case for me. I generally shop in comfort, meaning jeans and Crocs- but this is not to say I won't buy a high ticket item. I actually came here several times looking for special occasion outfits and never once felt welcomed. A male friend, likewise, grew up shopping here and as an adult has experienced the same sort of dismissive and rather snobby service. So, if you can endure snotty, aloof salespeople and don't mind paying slightly higher prices for brands often carried at Macy's, then by all means spend your money here. Despite the crummy service, Jeffrey Thomas remains an independently-owned bright spot in the otherwise blase Kingsdale Mall. read more

This place is by far one of the most pretentious stores I've ever had the displeasure of going in. EVERY time I go in there with my teenage daughter the sales lady/ person hovers around us as if we are about to steal all the things. Its offensive. The people who work there are snobs. I guess you have to look a certain way for them to deem you worthy of being able to shop without some middle aged women hovering over you like you're a thief. If you find something you like there....go buy it off another site or at a different store. They do not deserve local support. read more

Amazing staff, top quality clothing and a wide selection of accessories to choose from.

My wife and I have shopped at Jeffrey Thomas for years. This is the place for quality and unique items at fair prices. The staff couldnt be more helpful. It is our go to place for great product and professional, friendly help read more

When they have a sale its awesome, the regular prices can be a little high. I have introduced alot of customers to the store because I do like their selection. I was there today and had interactions with Cindy and she is not a good fit for the store and is very, very pushy and fake acting. read more

Just shopped at Jeffrey Thomas for the first time recently and am very glad to have discovered this boutique. I am impressed with both the merchandise and the service and definitely recommend this shop for women's business clothes, and/or specal items. I purchased a unique sweater and have received compliments each time I have worn it - it's not something I have seen anywhere else. And, they special ordered dark navy (a hard color to find) dress pants for me that fit and look great. Yes, it is a bit pricey but I will wear the items bought here for years. I wandered around for awhile when I first entered the store. Unlike other reviewers, however, I view being left alone to browse as a positive and am more than happy to approach an employee if I need help. Both Linda and Steve were knowledgeable and very responsive. I expect to shop at Jeffrey Thomas again. read more

Unique is the word - uniquely trendy to uniquely upper class sophisticated. Over past years have scored with "nothing like it" tops, shirts, sweaters and a gorgeous duster on sale. My man buys these incredible golf slacks he loves, and they measure/hem to fit. Handsome shirts too. He asks what I want for my birthday, I tell him go to Jeffrey Thomas. They often have great sales. Manager Steve is great. read more

One of Columbus' best kept secrets. I went in looking for a pair of slacks to wear for a business retreat and was happily surprised with the selection I found. They have a variety of styles, including custom made pants, but I went with a pair called "Alberto" because YOU DON'T HAVE TO DRY CLEAN THEM. I am a super low maintenance guy and the easy care for a nice looking slack was an immediate selling point for me. I was equally impressed by the selection it had for such a small space. I ended up buying a nice pair of shoes as well and I feel very confident in my purchases thanks to the salesman Steve. I did not venture over to the women's side but plan on swinging by with my girlfriend in the near future to see if she likes it as much as I do. read more

This shop is a great find! A wide selection of fashionable and comfortable clothes - lots of elegant choices! The selections are excellent quality but are not so over-the-top as to break the bank. I mentioned that I was looking for clothes for a particular event (25th college reunion) and enjoyed wonderful, friendly service. The store was running a great sale as well. Easy in and out. Booya! read more

I was so disappointed with our experience at Jeffrey Thomas. We got my husbands suit for our wedding custom made only to come away with pants that only came to above his calves! Total nightmare, had to cancel a photoshoot and they did nothing to make up for it. Completely unprofessional to say the least. Will not be returning. read more

Great high end merchandise that you don't find everywhere. I have been welcomed every time I have gone, even when browsing the sale rack. My uncle left an item of clothing behind when trying clothes on. They had it hanging neatly on a hangar with his name on it when we returned the next day. Another time, they looked up a gift certificate we forgot to bring with us, and were quite courteous, even through I couldn't remember the month I bought it! Great memory for customer faces. read more

One other review on this board written in December. Well, I stopped in today and had the very same negative impression as the reviewer in December. Wonder if the store is going out of business? Everything 50% off. Could it be, could it possibly be that behavior of sales staff is why they might now be going out of business? If so, this is a real shame as the store has very stylish clothing that appears to be top quality. Let's check 'em again in a month or two. Perhaps then it will be 75% off!! read more